# TurfHop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TurfHop the right Lawn Care solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176382/TurfHop/reviews --- TurfHop 4.6 (32) [View alternatives](https://www.capterra.com/p/176382/TurfHop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TurfHop Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews DK Daniel K OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “It has been great, there are a lot of time that has been saved by having auto invoicing and the ability collect mowing services then bill on a monthly basis. Besides that the customer service is excellent, responses to tickets are fast and they get back to you quickly if you have questions.“ August 12, 2021 JB John B Corporate Services ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Working with The Support Team we were able to get some items corrected by software changes that were made by The Support Team and other items were resolved by specific training targeting our difficulties. “ November 2, 2021 CP Carolyn P Owner Consumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I love that our customers can create their own portal, very cost friendly for us smaller businesses and have lots to offer for such a great rate.“ August 5, 2021 JC Jeffrey C Lawncare business ownerEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years. “I like the ease of use as far as getting paid and invoicing customers, Scheduling, Quotes etc.“ April 21, 2020 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Lots of Features, Customer Service, Little Price" April 19, 2019 5.0 Pros Like many of the other reviews I've read out there, the Turfhop guys implement feature requests really quickly. I had an idea that would make their system better and would help my business, and they liked it enough to not only put it into the software, but it was like 2 days later. There's a ton of power behind the app and the cost is fairly minimal for what I'm doing. I save more on postage than the app costs me. Cons Not super intuitive. I needed some help to get started, but once I got off the ground, I had it going. Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us a review! We appreciate it and are glad you are part of Turfhop Nation! Email us if you have any questions! JB John B. Corporate Services Manager Real Estate Used the software for: 1-2 years ### "Very happy with Turfhop, especially the Support Team" November 2, 2021 5.0 As of the last couple months, the experience has been very positive due to The Support Team. Each issue that was resolved made our use much easier. As I come to better understand the software, we will use more of the established features. Pros Truthfully, we were frustrated by several things that we found created difficulty when we started. Working with The Support Team we were able to get some items corrected by software changes that were made by The Support Team and other items were resolved by specific training targeting our difficulties. The software has many good features, but the willingness to help us resolve issues showed great Customer Service. Specifically, one feature that was created for us was the ability to opt out of Saturdays and/or Sundays. When we scheduled out into the future, several jobs would end up scheduled on Saturday or Sunday requiring manual changes. After putting in the feature, that problem is gone and we don't need much manual changing in the future. Cons Initial set up videos are helpful, but leave some items to figure out. We were in a hurry to use it, and had not properly trained how to implement it. Review Source JC Jorge C. owner Consumer Services Used the software for: 6-12 months ### "Its good but" August 13, 2020 3.0 Pros It's a good software. Customer service was good until I canceled and wanted to return back Cons We cancel our membership after about a year as we were trying new softwares. Once canceled we lost all of our data and when we emailed about coming back and getting all of our previous data back we never heard back and did not return to their software Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[LMN](https://www.capterra.com/p/142064/LMN/) Review Source Response from RIIPL August 24, 2020 Hey Jorge! Sorry to hear about the difficulties you encountered after an otherwise good experience with Turfhop. Feel free to reach out to us by phone or email and we'd love to try and amend any issues. We take all data very seriously and it is our job to protect your data without error. Saying that we can definitely retrieve your data from your cancelled account but will need to validate the account. This is also why we implemented 2 Factor Authentication along with specific usernames and passwords. Again please feel free to reach out at your convenience and we will do our best to get your account and data re-activated. Thank you again! CK Carita K. COO Real Estate Used the software for: 1-2 years ### "Would Recommend with minor improvements" April 28, 2022 4.0 Turfhop is an easy to use software the requests you to become organized in the office and in the field. Pros Easy & flexible scheduling, mobile access, routing, billing & invoicing. Support team is very open to hear suggestions and add new features to the software. Cons The merchant company that integrates with Turfhop is terrible!!! Payouts were delayed and the merchant fees were ridiculous!! Review Source LS Leonard S. Principal Environmental Services Used the software for: 6-12 months ### "So much a EFFICIENCY" July 23, 2021 5.0 Been the best decision as a business owner! Pros We love how efficient it makes our business. It saves us hours of manual invoicing and quoting! Cons We honestly don’t have one complaint, it’s a great software. Review Source JC Jeffrey C. Lawncare business owner Environmental Services Used the software for: 1-2 years ### "Turfhop Review" April 21, 2020 4.0 Pretty good overall. Aside from the invoicing issues. Pros I like the ease of use as far as getting paid and invoicing customers, Scheduling, Quotes etc. Cons I do not like how much of a hassle it is to set up payments through Paya. The automatic invoicing for by the job at the end of the month is very hard to use. Still have never figured it out. I tried to use it one month and it was a big mess. Sent all my customers invoices for the wrong amount (some two to three times what the invoice amount should have been for). So i just generate my invoices manually becasue i do not trust that the software will send out invoices correctly. Review Source Response from RIIPL July 30, 2020 We appreciate the review! Thanks for being part of Turfhop Nation. Email us if you ever have any questions! DK Daniel K. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Great product" August 12, 2021 5.0 It has been great, there are a lot of time that has been saved by having auto invoicing and the ability collect mowing services then bill on a monthly basis. Besides that the customer service is excellent, responses to tickets are fast and they get back to you quickly if you have questions. Pros For an owner operator there is no better software solution for the price. It's easy to set customers up and invoicing is a breeze. Cons The website that is offered is not really usable, I tried several domains, even through GoDaddy but the site didn't seem to work. Because of the license most computers block access to the sight because of a firewall. This is a non issue for folks that already have a website. Review Source SH Seth H. Owner/Operator Consumer Services Used the software for: 6-12 months ### "Literally Life Changing Software " June 6, 2019 5.0 Pros Support team has handled any questions and made any necessary updates to make the software run more efficiently for our application, and the program saves me hours every month that were spent invoicing customers. I spent less than half a month on this program than I was on stamps alone, and then there were envelopes, addressing, printing costs, etc on top... saves me time and money. Cons Only con is that it wasn’t available years ago... ask my wife how happy she is that I found this! Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us such a great review and we are glad to hear it's making your life easier! Email us if you ever have any questions! RM Ryan M. President Environmental Services Used the software for: 6-12 months ### "Great Product " April 27, 2019 5.0 This was my first crm software. I've really enjoyed it. It's fair priced for small businesses that are growing and allows you to keep organized without losing papers. Pros Route scheduling Organization Asset management Easy desktop access Clean invoices Cons Weekly transactional deposits instead of daily. iPad quality is bad. No ability to search clients, you have to scroll down to find clients. It would be nicer to create custom invoices or to submit your own template Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us an honest review! We appreciate it! Email us if you have any questions! KP Karla P. Co owner Consumer Services Used the software for: 1-2 years ### "Essential made easy" April 20, 2020 5.0 Pros Love the software. Makes scheduling and invoicing so easy. Cons Printing an invoice isn’t as seamless as it could be. Have to download it first, then print which doesn’t work well from my phone. Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us a review and thanks for being part of Turfhop Nation. Email us if you ever have any questions! MR Maurice R. Agent Financial Services Used the software for: I used a free trial ### "review" August 3, 2020 4.0 Pros cost and features, calendar, jobs, and tracking customer, easy to run Cons no disadvantages, some integration steps but not a problem Review Source Response from RIIPL August 7, 2020 Thanks for taking time to leave us a Review! We are glad Turfhop has been able to meet your business needs and thanks for being part of Turfhop Nation! NW Nathan W. Owner Consumer Services Used the software for: 2+ years ### " App is awful/ No customer service" August 26, 2024 2.0 Poor. User for 3 years. Have never heard from anyone at Turfhop. Even after emailing and calling. They're impossibility to get ahold of. Pros It was great, when it worked properly. I have had nonstop issues from the app. Cons Constant issues with the app. Tried reaching out to support a few times with no response. Review Source CP Carolyn P. Owner Consumer Services Used the software for: Less than 6 months ### "Pretty great system for the cost " August 5, 2021 4.0 Love it. Great customer service. \[SENSITIVE CONTENT\] was a huge help today and listened to me and our companies needs. Pros I pretty much love this entire system. It’s so easy to navigate. I love that our customers can create their own portal, very cost friendly for us smaller businesses and have lots to offer for such a great rate. You’ve pretty much sealed the deal for me staying as a permanent customer. Cons There’s a couple things that could be improved. The way the invoices look. Very blah. Could have a little more options for how they look when my customers look at them. If I accidentally mark a job complete it will continue to create an invoice even if I’ve voided and deleted that invoice created. Measuring lawns needs to be Way simpler. Very hard to do it in your system. Reason for choosing TurfHop The cost and what I got for the cost really sealed the deal. We literally just started our company in April and paying $150 per month for little to no features was way too pricy for a small business Review Source JG Julian G. Owner Environmental Services Used the software for: 6-12 months ### "Everything you need in one place." June 23, 2021 5.0 Its wonderful, I love the fact that someone from the turfhop team made a post on Facebook 2 days ago and I responded that adding a feature for our customers to be able to view the job photos would be wonderful. In less than 24 hours that feature was added. That team member went back to the Facebook post and responded to let me know that it was added and asked me to test it out. Once I tested it out I realize that it did not separate the photos, they were all grouped into one folder. I went back to the comment made them aware and in less than an hour it was corrected and they once again came back and let me know. That is top-notch customer service, it made me feel important, it made me feel like my voice was heard and my opinion mattered. Pros Everything I use is in this one software. You guys even have features that I don't even use yet but I do plan to eventually use the full program. Cons I currently only suggest that you add a feature for recommended services for next visit that will display on the invoices. Almost like a quote. It should allow us to enter a price as well. Alternatives considered [LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing TurfHop I was already registered via free trial with turfhop so I did not want to switch because I was already satisfied and secondly I think but I'm not 100% certain that turfhop is more affordable than LMN Review Source TC Thomas C. Business Owner Construction Used the software for: 1-2 years ### "Great product for all around business management!" May 2, 2020 5.0 Turfhop has been great fo us except the certain few issues I have listed above but Turfhops technical support it top notch and I can assure they are always working to make the software better. Pros This software allows us to run my business with ease. It allows us to enter leads and follow up all the way to scheduling and completing jobs. It helps us keep up with one time jobs to recurring jobs and all the billing. Cons There are some features that we had in another software that made things easier for us but I have been working with the company trying to get somethings changed. One being I would like to see all invoices in order from 1 to whatever number they end at for the lift I have been using the software. Right now I believe it limits you to 250 results. Another thing is that emails are sent from a \[SENSITIVE CONTENT HIDDEN\] email address and a lot of customers never see our estimates, invoices or other messages. Alot of times it goes to a spam inbox and some customers complain the never even seen an email from us. It requires a lot of follow ups and checking to make sure everyone is getting estimates and invoices. Alternatives considered [LawnPro](https://www.capterra.com/p/105508/LawnPro/) Reason for choosing TurfHop Tried it for a little bit and the UI was outdated and to many bugs. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Cost of monthly service and the software being based out of my home state Alabama. Supporting local business. Review Source Response from RIIPL July 30, 2020 Thanks for the review! We love you are part of the Turfhop Nation. Email us if you ever have any questions! Alexander M. President Environmental Services Used the software for: 6-12 months ### "TurfHop is a game changer in innovation and ease of use" April 21, 2020 5.0 Amazing! Saved us countless hours of paperwork and payroll. More organized and limits our use of paper. Sending quotes and invoices is super easy and makes it easy easier for our clients. TurfHop just makes the whole client process seamless and its a industry game changer. I highly recommend this software for anyone who wishes to reach their full potential within the landscape industry. Pros The visuals of the software is the best! It looks and feels like of this century unlike other software in the market. The ease of use is amazing which is important in this industry because time is money. They listen to their clients unlike other companies and continue to improve the software which is important especially with the ever changing industry. The customer service is awesome too! I could go on and on but doing so won't do it justice. You'd literally have to try it out and I can honestly say you won't regret it. Cons No cons, all my questions and even concerns have been addressed AND fixed by their customer service. Review Source Response from RIIPL July 30, 2020 Thanks for the review, Alexander! White Gator Lawn Care is crushing it. We love you are part of the Turfhop Nation and have enjoyed seeing your business grow. Email us if you ever have any questions! MU Michael U. Owner Consumer Services Used the software for: 6-12 months ### "Great Software" April 20, 2020 4.0 Overall experience is great. I'm saving money and able to get more done. The support is excellent. Pros Overall this is good software. It works well. It is much cheaper than what I used to use for 2 years and almost has all the same functionality. There are some interface options that could be tweaked and fixed here and there such as on the mobile version which I use a lot but it is highly functional and easy to use once you figure it out. The support is very excellent and I feel like they listen to me and any concerns as well. Great to use. Cons It has a few things that could be fixed. Like when I issue an invoice and choose the specific service date option, it does not allow me to click on today's date. I must first click on yesterday then click outside the box on the page then scroll down and then click on the box again so there is enough room for me to see the pop-up calendar and then click on today's date to select the service date as today. There are a few other examples of things I've encountered but can't remember at this time. Overall it is highly functional however. Switched from [Thryv](https://www.capterra.com/p/156926/Thryv/) Thryv was too expensive and I feel that the support didn't really listen to me. Review Source Response from RIIPL July 30, 2020 Hi Michael, Thanks for the candid review. We really appreciate the feedback as it helps us identify areas that can be improved for day in and day out use by a customer. We have corrected the issue of assigning a date to an invoice! Thanks for being part of Turfhop Nation! RC Robert C. Owner Consumer Services Used the software for: 6-12 months ### "I love TurfHop" February 11, 2021 5.0 I am so blown away at how engaged this company is with help it’s customers and thinking about the customer experience. The software itself is a masterpiece. It’s extremely easy, ridiculously easy, to use. It also allows you to customize it to fit your business. I really like that it offers 2FA as a security precaution as well. Pros The software is extremely well-built and user intuitive. The software company is passionately responsive. I swear I just opened a ticket and those people are all ready on it. They are very down-to-earth and seemingly enjoy helping people. They put a lot of thought into the software, and I am so appreciative of those efforts as it has really help my business. Cons There isn’t much I don’t like about the software, it just flows so well and is customizable. The only thing on my wish-list is maybe some more reports for taxes—like all payments made for the year downloaded into an excel file. Some additional reporting for financials would be nice, but don’t get me wrong—there’s lots of reports available. Reason for choosing TurfHop Pricing is affordable, software is intuitive, and the folks who support it are amazing. Switched from [Yardbook](https://www.capterra.com/p/207272/Yardbook/) Yardbook did not offer 2FA, and they haven’t released any 2FA feature that I know of. Review Source MD Marc D. Owner Environmental Services Used the software for: 6-12 months ### "Ease of use" April 27, 2019 5.0 They’ve been amazing to work with, if I ever have a question they’re there to help. Pros I like how simple the software is to use. I can go out to a job site, and before I leave send them the invoice. It makes my day so much easier, And I don’t have to waste time later on doing paperwork. Cons I love everything about this software, this has been the best experience I have had with a software company. When I first started using it, I sent my customer and invoice who lives out of state, she paid it within a few hours, when I sent an invoice to her from other software that I used, she would’ve had to mail me a check. Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give such a great review and being part of the Turfhop Nation! We appreciate it! Email us if you have any questions! AS Austin S. Owner Environmental Services Used the software for: 1-2 years ### "Best Lawncare Software " August 4, 2020 5.0 Pros Very easy to use Friendly customer service when needed Very inexpensive Great recurring route usage Great for every business of any size. Cons There is a Credit Card transition fee for customers. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) TurfHop has way more to offer for a better price. Review Source Response from RIIPL August 7, 2020 Thanks for the review and for being a valued Turfhop member. We look forward to watching your business grow! RC Robert C. Owner Consumer Services Used the software for: Less than 6 months ### "Outstanding all around" August 14, 2020 5.0 My experience with TurfHop has been amazing. The employees responded quickly, the software operates smoothly, and I am very satisfied. Pros I like the user experience, the ease of use, the ability to customize the software, the affiliate program, and the overall design and functionality of the software. Cons I would like to see an ability to sync mileage and expenses with Quickbooks and customized reporting. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[LawnPro](https://www.capterra.com/p/105508/LawnPro/) Reason for choosing TurfHop Price and software quality Switched from [Yardbook](https://www.capterra.com/p/207272/Yardbook/) I wanted 2FA to better protect my customer accounts from unauthorized access. Review Source Response from RIIPL August 24, 2020 Hey Robert! Thanks for your review! We're glad that you're taking advantage of our 2 Factor Authentication feature. You're a valued member of the Turfhop Natio CK Colten K. Owner Construction Used the software for: 1-2 years ### "TurfHop is great!" June 24, 2021 5.0 Pros TurfHop literally handles everything I need for my lawn and landscaping business. Billing, scheduling and really everything in between! Cons I haven’t had any issues with the service or software. Review Source BH Bradley H. Owner Consumer Services Used the software for: Less than 6 months ### "TurfHop on top?" August 20, 2018 5.0 After switching from a different software, I realized TurfHop is much more streamline and user friendly. The writers pay great attention to detail and provide a product that is so much better than previous ones I’ve tried. Pros The very first thing that sticks out to me with TurfHop is how easy It was to transition from paper to the software. TurfHop Allowed me to seamlessly add my customers and schedule jobs quickly. I was able to boost my productivity by 1 1/2 yards per day just by utilizing the dashboard. Cons The biggest challenge with the software is there are so many different options it can potentially be overwhelming at first. But the good news is the customer service staff right there to help with any questions. Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us an honest review and we are always here to help and we are glad you are part of the Turfhop Nation. Email us if you have any questions! NS Nathan S. President Environmental Services Used the software for: Less than 6 months ### "TurfHop" June 7, 2019 5.0 Pros The price for sure. Still new to the software and learning the different things. Compared to other softwares out there. TurfHop doesn’t over whelm you with a ton like others Cons I think there needs to be a few more tutorials on how to use TurfHop. Other than that it’s PERFECT. Review Source Response from RIIPL July 30, 2020 Thanks for taking time to give us such a great review! Email us if you ever have any questions! MW Mark W. Owner Consumer Services Used the software for: Less than 6 months ### "Great for starter companies" October 23, 2020 4.0 Pros The price point can't be beat. I've been using the free version while I launch my business and it's been completely adequate for small numbers of customers. Cons Lacks some functionality that larger software companies have. Not optimized for Pest Control, but would be great for lawn Review Source Similar Products Featured ## Related categories [Lawn Care](https://www.capterra.com/lawn-care-software/)[Landscape](https://www.capterra.com/landscape-software/)