# Page 2 | Top Hat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Top Hat the right Higher Education solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176406/Top-Hat/reviews

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Top Hat

3.8 (41)

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Last updated March 13th, 2026

# Page 2 - Reviews of Top Hat

## Showing most helpful reviews

Showing 26-41 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Student  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Top Hat is at the Top of its class"

December 10, 2019

4.0

Out of all of the educational programs I have used, Top Hat is by far my favorite. It is easy and allows students to text in answers as well as answer on the app.

Pros

It is easy to use and input answers in. It also has phone number that can be texted, which makes answering questions easier.

Cons

Sometimes the software lagged or delayed. This made answering difficult questions harder because time might expire more quickly.

Review Source

KM

Kyler M.  
Systems Analyst  
Higher Education  
Used the software for: 1-2 years

### "Great Quiz Tool"

November 11, 2019

4.0

Very fast and fun audience response tool to use in a classroom setting.

Pros

Top Hat is very interactive application that the audience can easy connect to with any device and is simple for them to use.

Cons

Top Hat does not get very customizable with what you may or may not want to do with it. Otherwise not many complaints.

Review Source

CT

Cassandra T.  
Lab Technician  
Chemicals  
Used the software for: 1-2 years

### "Very good for large classes to increase participation"

July 16, 2019

5.0

Pros

It allows you to take attendance with a unique code so only the people present get credit. It very efficiently collects answers to questions and gives the lecturer immediate feedback on whether the class understands the material.

Cons

It was complicated to use which has given a few people some trouble

Review Source

MN

Michelle N.  
CLS Program DIrector  
Higher Education  
Used the software for: 1-2 years

### "Great for Use in Higher Education"

March 10, 2022

5.0

Pros

Ease of use, easy to set up and customer service was very helpful in setting up

Cons

Pricing, so it was subsidized by the school

Review Source

TS

Tess S.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Not good"

September 8, 2019

2.0

The software itself is a very good idea. Cannot get over the fact that it does not explain things in-depth very well, and the amount of blatant errors is astounding.

Pros

Easy to use in class, and the overall accessibility is good.

Cons

SO MANY TYPOS AND GRAMMATICAL ERRORS. "Loose" instead of "lose"? "Wenn" instead of "when"? "Less" instead of "fewer"?? Incomplete sentences, and many many many more issues ranging from awkward phrasing, to homophone misuse, to use of "words" that are not even a part of the English language (such as my earlier example, "wenn" was literally in this published educational textbook. I expect literally the bare minimum (correct English grammar and spelling) from an expensive, high level, educational publication, and I couldn't even get that.

Review Source

VR

Verified Reviewer  
Substitute Teacher  
Education Management  
Used the software for: Less than 6 months

### "Top Hat for students"

April 21, 2019

5.0

Overall I really like the ease of top hat.

Pros

I liked that it was easy to use and was accessible to all without the need for a laptop or computer.

Cons

The thing I liked least about this is that the slide would change according to the teacher changing their own slide, it made it difficult to catch up if there was ever a need to do so.

Review Source

AO

Aashna O.  
Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "TopHat"

November 23, 2020

4.0

Pros

Easy to use and navigate. Love the top hat questions feature. Customer service is quick.

Cons

Had a few technical errors which can be annoying

Review Source

NM

Neeraja M.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Top Hat is one of my top choices for student engagement"

July 29, 2021

5.0

Overall, I really like TopHat and would recommend it for presentations/education.

Pros

Top Hat is very convenient to use. My professors love it and all students love it too. It is engaging but not tedious. You can access it from your mobile or laptop.

Cons

Sometimes the software lags behind which can be annoying especially since everything is happening live.

Review Source

DS

Dylan S.  
Student  
Education Management  
Used the software for: 1-2 years

### "Absolute mess of a service"

February 26, 2019

1.0

Awful service, awful and sassy customer service, overall just disappointed. Sad I had to pay for this through my wallet and my GPA.

Pros

Nothing. I guess you could say it costs less than others.

Cons

It's broken all the time. It's not intuitive. It leaves students no clear way to access the service, let alone study materials or even tests and assignments. There's nothing this service can do that free services like Socrative can't do.

Review Source

VR

Verified Reviewer  
DTH Vivint Installation Technician  
Consumer Electronics  
Used the software for: Less than 6 months

### "Participate in college class course"

July 3, 2018

3.0

Pros

I am just a student who used this in two of my classes. I fairly enjoyed the tool. It reacted to the in class quizzes very quickly. Upon initial setup there were some technical difficulties, but technical support was very promptful in solving the issue.

Cons

This is more of a tool for tracking attendance. I don't see the purpose of using this tool over an iClicker, unless it tracks the location of the user and IP address. I was just a student though. From my perspective, it was very annoying to have another expense added to my schooling.

Review Source

NM

Nadia M.  
Administrative Coordinator I  
Education Management  
Used the software for: Less than 6 months

### "Very Easy to Use!"

February 11, 2019

5.0

Pros

Before starting my new job almost a month ago, I had never even heard of Top Hat, much less knew what it was. On my first week, I was given the assignment of transferring grades from Top Hat to Blackboard. After a quick hands on tutorial, I pretty much had it down with zero issues. It was so easy for me to navigate to each class, download the grades, and go from there. I've been using Top Hat for almost a month now, with zero issues.

Cons

As of to date, I haven't experienced any issues with this software.

Review Source

LF

Landon F.  
USU Veterinary Student  
Veterinary  
Used the software for: 6-12 months

### "Top Hat Review"

January 9, 2019

5.0

Overall, I liked using this program to take the quiz's I needed to take for Veterinary School.

Pros

I liked that it made it so I can pass my class with added quiz points. I also liked the format and layout of the program. It laid it out for each class so it was easy to find the questions and answers.

Cons

Honestly, there wasn't anything I disliked about this software.

Review Source

VR

Verified Reviewer  
Associate Professor  
Education Management  
Used the software for: Less than 6 months

### "Poor Customer Support"

March 24, 2023

1.0

It looks like a good program but be wary of the customer support.

Pros

It looks like a very useful program to engage students in a large class. We wanted to use Top Hat.

Cons

The sales rep for Top Hat decided to stop replying to emails at critical time in deciding to implement Top Hat. We were even looking into the possibility of implementing Top Hat across the university. If Top Hat no longer wanted to pursue that, they could have at least replied to an email. Another colleague reported having problems with Top Hat personnel.

Review Source

VR

Verified Reviewer  
Grad student/researcher  
Higher Education  
Used the software for: I used a free trial

### "A great medium"

April 27, 2019

4.0

Pros

Top Hat is easy to use for both professors and students. During lectures, one can connect with other students; and professors can evaluate students’ knowledge on the topics discussed. This is great as it happens in real time and is easy to use. Top Hat app is accessible through multiple devices, which enables everyone to utilize it using a variety of mediums. I personally use it on my iPad.

Cons

Not much to dislike about Top Hat, however, the hardware options could be cheaper.

Review Source

EG

Erick G.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Awful business practices."

May 4, 2020

3.0

During the COVID pandemic, my professor switched to Zoom for participation, therefore, we no longer used Top hat. They refused to give a refund, despite the extenuating circumstances and thus, I can't in good faith recommend this product/service to anyone.

Pros

Not much.

Cons

The same functions can be achieved by using an iClicker without the subscription.

Review Source

SH

Sarah H.  
Cosmetology Instructor  
Cosmetics  
Used the software for: Less than 6 months

### "Review Title"

October 15, 2018

5.0

Pretty impressed so far but would like to see some small changes in the future

Pros

It’s easy to use. Support is there when you need it.

Cons

The cost. They should lower the cost for this software

Review Source

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