Exceed.ai

Exceed.ai

5 / 5 2 reviews

Who Uses This Software?

Technology and financial companies that require human sales reps to close business who have a customer LTV of $1000 and above.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Exceed.ai
  • www.exceed.ai
  • Founded 2016
  • Israel

About Exceed.ai

Exceed.ai is a virtual assistant for your sales and marketing teams. Unlike traditional marketing and sales platforms that rely on forms, one-way email campaigns and manual follow-ups, Exceed.ai automates many of the customer interactions currently performed manually by reps. Exceed.ai uses artificial intelligence, machine learning and conversational technology to generate more qualified opportunities through dynamic lead capture, qualification, and nurturing.


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Exceed.ai Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Machine Learning
  • Multi-Language
  • Natural Language Processing
  • Predictive Analytics
  • Rules-Based Automation
  • Virtual Assistant

Exceed.ai Reviews Recently Reviewed!


Capterra-loader

Breakthrough product with a simple understandable value proposition

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Little downside using Exceed, since we use it to qualify and nurture our untouched leads.
Several days the product was up and running, it then take a few weeks to fine tune it. After that we were able to increase the number of qualified meetings on the reps calendar by 19%.

Cons: The concept of a virtual rep working you leads is new and it took us time to get used to it. One you get over that concept, it works like a charm.
Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do.
Overtime Exceed virtual rep becomes smarter and the number of time it needs a rep involved goes down.
The one hour per day is worth the upside n the number of qualified leads in the pipeline

Overall: Make sure every leads is worked followed up and nurtured
Hand over only qualified leads to your inside sales team
Remove repetitive error prone tasks your SDR and rep are performing.

Capterra-loader

I really found this software easy to use and overall, have had a positive experience with it.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Exceed.ai allowed us to touch double the number of leads than we usually would have in a
month. The system was able to answer questions, respond to objections and handover leads to
the sales rep once it had been qualified - without a sales rep getting involved! The
conversations flowed naturally and rarely did the virtual assistant need assistance from the
human rep.

Cons: I wish there were more reporting metrics that we could see from the user side.

Overall: I really found this software easy to use and overall, have had a positive experience with it.