# CoReceptionist Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CoReceptionist the right Visitor Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176410/CoReceptionist/reviews --- CoReceptionist 4.9 (15) [View alternatives](https://www.capterra.com/p/176410/CoReceptionist/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CoReceptionist Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use S. David H. Counseling Director Mental Health Care Used the software for: 6-12 months ### "Great value and excellent customer service " February 12, 2020 5.0 Pros Love how both simple to use, and customizable, CoReceptionist has been. We did not have to buy specialized equipment which was a huge plus. The customer service has also been excellent. I have, and will continue to, recommend CoReceptionist to other finds and colleagues. Cons Nothing of note great note. There have been occasional issues with the SMS service going off line, but this has been rare and short lived. In those situations, I have simple had my staff turn on email messaging Alternatives considered [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/) Reason for choosing CoReceptionist Pricing, use, and adaptability were by and far the best Review Source Response from ORAFOX TECHNOLOGIES February 18, 2020 Hi David, We cherish your very nice compliments about our system's simplicity and robust ability to fulfill multi-purposes. Also, we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co JR Julie R. Patient Care Coordinator Medical Devices Used the software for: Less than 6 months ### "Coreceptionist a good partner" January 13, 2026 5.0 My overall experience with CoReceptionist has been a positive one. It has made my job a lot easier when intaking patients. Pros I like that it is easy for patients to use. Even the elder demographic finds it easy to navigate when they come to visit. Cons Setting up the app across our computers I found to be a bit tedious but in the end, everything came together smoothly. Review Source Response from ORAFOX TECHNOLOGIES January 14, 2026 Hi Julie, Thank you so much for taking the time to share your experience with CoReceptionist. We’re delighted to hear that both patients and staff—especially older visitors—find the system easy to use and navigate. Making check-ins simple and stress-free is one of our top priorities. We appreciate your honest feedback about the initial setup. While getting everything configured across multiple computers can take some effort, we’re glad to hear it ultimately came together smoothly and that the end result has made your daily intake process easier. It’s great to know CoReceptionist has had a positive impact on your work as a Patient Care Coordinator. Thank you again for your trust and recommendation—we’re proud to be your partner and are always here if you need any support. Warm regards, The CoReceptionist Team SD Steven D. System Administrator Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great support and lots of feature" January 13, 2020 4.0 Pros Great features that you wont get for the amount you pay for this service. The feature that takes a picture is really useful for security purposes. Cons It would be nice if you could create another question that depends on the prevouis one. If a question asking if you want to see HR or IT, depending on your answer it would ask you different questions. Reason for choosing CoReceptionist Good features for the right price. Review Source Response from ORAFOX TECHNOLOGIES January 16, 2020 Hi Steven, Thanks very much for the very nice compliments. We are glad that the CoReceptionist app serves all your required feature at a competitive price rate. The CoReceptionist app does not have dependable question feature, but it offers a different visitor types. Which may help your need. Let us know if we can assist further on that feature. Thank you, Vishal Patel, President vishal@coreceptionist.co Olivier S. Programs Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "An effective tool for keeping track of customers" December 13, 2022 5.0 Pros This app is one of our best tools to track important client demographics. Customers appreciate the app due its convenient access on smartphones. Cons In the future, additional reporting options would be useful - such a s generating reports for a particular parameter. Review Source Response from ORAFOX TECHNOLOGIES December 19, 2022 Hi Olivier, Appreciate a lot for sharing your valuable review. Thank you for being a esteemed customer of CoReceptionist and we will look into your request for more improvement in Reports. Feel free to reach out anytime via live chat if you need support. :) Thank you. Sincerely, Vishal Patel, President vishal@coreceptionist.co KG Krystal G. Admissions Assistant Education Management Used the software for: Less than 6 months ### "Easy to set up, use, and suits smaller organizational purposes." April 16, 2019 5.0 Pros When my workplace started looking for an electronic VMS, we needed something that was quick, simple, and efficient. From the get go, the team at CoReceptionist was up front about what their features were and kept us in the loop on new developments regarding features our team needed to function properly, even though we were not a customer at the time. Within a short time frame, CoReceptionist added the features requested and have continued to impress us with their communication and willingness to assist in our transition. The dashboard is sleek and easy for even the most computer illiterate, and since the sign in screens are customizable, we were able to continue with our branding all the way through. The price is also unbeatable when compared to others, like Envoy, and since we are a small department with a small budget, this decision was a no-brainer. Keep up the good work! Cons I wouldn't necessarily classify this as a con, but in the future I would like to see more features regarding the analytics of visitor data, as opposed to just an export function, such as average length of time of visitors, peak time periods, etc. I would also like to see a way to manually edit the visitor log from the dashboard, such as adding and removing entries for visitors. The last feature I would like to see is a way to remove selecting a "host" in the sign in process, as we are an educational institution and our visitors are students who are new to the college, but I believe this is in the works already. Review Source Response from ORAFOX TECHNOLOGIES April 17, 2019 Hi Krystal, Awesome! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are honored to have Cecil College as a first member of Educational Institutes in CoReceptionist Family. We will get back to you for Visitor Analytics report. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co DM Donna M. Director Medical Devices Used the software for: 6-12 months ### "Great app" December 3, 2019 5.0 I like the system, as do our visitors who often rave about it. I like that I can check visitors out and even select the time they left in the event I forget to do it immediately. Customer Service is outstanding. If I have a question, I ask it in chat and they always respond promptly. They sometimes call me (after asking permission to do so) when speaking will be more efficient than chat. Pros Easy to use, I'm able to make changes to the questions, I can sign people out from my computer if they forget to check out. Customer support is exceptional. Cons I would like to be able to have guests sign in with first and last name in one field. Many of them do that automatically and then have to re-enter their last name in the last name field. I would also like to remove the email option though I do know that field can be used for repeat visitors. I do give the option for people to skip it, but many don't see that. Review Source Response from ORAFOX TECHNOLOGIES December 5, 2019 Hi Donna, We cherish your very nice compliments. And we are thrilled to receive admiring feedback about our support team. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co MH Michael H. IT Government Relations Used the software for: 2+ years ### "Great Customer Service" February 23, 2022 5.0 Pros Does the job. Good customer support. Would recommend. Cons Android support is limited. iPad supported fully. Review Source Response from ORAFOX TECHNOLOGIES June 30, 2022 Hi Michael, Thank you so much for your very nice feedback. We are adding more features to CoReceptionist app Android platform. Sincerely, Vishal Patel, President SG Shirley G. Receptionist Law Practice Used the software for: Less than 6 months ### "Great Product" July 31, 2019 5.0 This is a great product. Pros It had everything that the firm was looking for, and if for any reason it was missing anything I worked with \[SENSITIVE CONTENT HIDDEN\] and he accommodated us in a timely fashion and added the features we wanted. Cons There were a few features that weren't available at first, but were quickly addressed and added. Review Source Response from ORAFOX TECHNOLOGIES August 2, 2019 Hi Shirley, Thank you so much for your very nice feedback. Let us know if there is anything more we can do for you and your team. Sincerely, Vishal Patel, President vishal@coreceptionist.co NB Nick B. Rear Commodore Civic & Social Organization Used the software for: Less than 6 months ### "Repurposed for a club" February 18, 2019 5.0 Great CS. I email them a request of change, next morning it's usually done. Customized badge layouts, great comm between developers and programmers and really nice, kind people. When theres a glitch they fix it in 1 day, they even remote into web portal a d test and config for us. Pros Easy to configure and manage offsite from web remote Cons Only compatible with certain label printers but they are readily available so not a con so much. Review Source Response from ORAFOX TECHNOLOGIES February 19, 2019 Hi Nick, Thanks very much for very nice compliments. We are glad that CoReceptionist app is that flexible serve all your needs. We are glad that you have experienced our radical support. Let myself or anyone from our team know if you need anything. Sincerely, Vishal Patel, President vishal@coreceptionist.co JK Jason K. IT Manager Food Production Used the software for: Less than 6 months ### "Great product" April 10, 2019 5.0 Pros The support staff were very helpful in customizing the software to work best for us. Cons We had an issue with the device we used however the support team were excellent in helping us. Review Source Response from ORAFOX TECHNOLOGIES April 15, 2019 Hi Jason, Thanks very much for very nice compliments. We are very happy to know you have experienced our radical support. We are glad that CoReceptionist app serves all your needs. Sincerely, Vishal Patel, President vishal@coreceptionist.co HMA Hector Michel A. propietario de Mis Libros Primary/Secondary Education Used the software for: 6-12 months ### "Excelente Programa " November 27, 2023 5.0 Pros Nos permite registrar los datos de los Clientes en el de Manera Facil y sencilla Cons Hasta ahora no veo ninguna desventaja en el programa Review Source MZ Mario Z. Operator Food Production Used the software for: Less than 6 months ### "Versatilità e semplicità" July 27, 2020 5.0 Momentaneamente è molto positiva. Pros Ha tutte le opzioni necessarie per tenere traccia del visitatori o esterni in entrata presso il proprio stabilimento/attività ecc. Cons Potrebbe essere positivo l'inserimento di uno spazio per la modifica grafica autonoma dei badge Switched from [Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/) Supporto e modifiche molto lente. Review Source Response from ORAFOX TECHNOLOGIES July 28, 2020 Hi Mario, Thank you for your wonderful review, it's really prominent feedback for us. Feel free to reach out anytime via live chat if you need support. :) Thank you. Sincerely, Vishal Patel, President vishal@coreceptionist.co LM Laura M. Operations Manager Computer Software Used the software for: Less than 6 months ### "Amazing Customer Service" February 25, 2019 5.0 We don't have visibility into our lobby from our offices, so this allows us to know when guests arrive without having to pay a receptionist. Pros It meets all of my needs. The customer service is fantastic, and the developers constantly work to improve the app. Cons Nothing Review Source Response from ORAFOX TECHNOLOGIES February 26, 2019 Hey Laura, Thanks very much for very nice compliments. We are glad that CoReceptionist app serves all your needs. We are very happy to know you have experienced our radical support. Let myself or anyone from our team know if you need anything. Sincerely, Vishal Patel, President vishal@coreceptionist.co LR Linda R. Office manager Medical Devices Used the software for: Less than 6 months ### "Great software" February 11, 2019 5.0 Software program is user friendly and what functions not yet available the staff is very responsive to getting available. Pros Easy to use, ensures compliance and thanks guest for visit Cons One user id at the moment ... may like an alternate to see visitor log and add employees, but with less permissions so as not to delete log. Review Source Response from ORAFOX TECHNOLOGIES February 12, 2019 Hi Linda, Thanks very much for taking the time to write a review about CoReceptionist. CoReceptionist app has user management available, our team will share you document for it. Sincerely, Vishal Patel, President vishal@coreceptionist.co MA Manvi A. Marketing Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Awesome software! A modern and advance Receptionist " June 13, 2018 5.0 Pros Loved how easy and simple the interface is. It made my visitors management so easy-going and advanced. Visitors also love how they can themselves book a meeting with the concerned person. The best part I loved about CoReceptionist is it allows to notify all the employs when there's an emergency. Just wow! Cons Couldn't find a con as of now. I am getting used to the product. It's just so simple and appropriate to our requirements. Review Source Similar Products Featured