--- title: "PayProp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayProp Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/176416/PayProp/" page_type: "product" language: "en" --- # PayProp Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PayProp ## What is PayProp? PayProp is an automated rental payment platform for residential property managers. It allows users to collect and reconcile rents, process payments to owners, and generate invoices, receipts and statements for an entire portfolio in just a few clicks. Clients are supported by PayProp’s expert team, available via phone and email. By automating and simplifying complex, tedious rental payment admin, PayProp frees up real time for real estate professionals to do what really matters. ## What is PayProp used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Rental](https://www.capterra.com/rental-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayProp?[Manage this product listing](https://www.g2.com/products/payprop-property-management-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayProp 4.5 (13) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (13) Ease Of Use 4.6 (1,623) Value For Money 4.2 (11) Value For Money 4.6 (1,549) Customer Service 4.6 (12) Customer Service 4.7 (1,591) ## PayProp alternatives [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (245)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176416/PayProp/alternatives/) ## FAQs about PayProp Overview ### Which roles and teams benefit most from PayProp? PayProp is most used by property managers, lettings teams, and real estate operations staff who handle rent collection, landlord payments, and tenant accounting. Agency directors, owners, and team managers benefit from oversight into portfolio performance, compliance, and financial reporting, while administrative teams streamline reconciliations, payment processing, and day-to-day workflow management. Answer based on 13 reviews Overview ### What company size and industries is PayProp built for? PayProp is built for small residential rental businesses and real estate firms, with 77% of reviewers from small businesses and 85% from Real Estate. It also serves enterprise clients at 15% and midsize businesses at 8%, with some use in Commercial Real Estate and Higher Education, each at 8%. Answer based on 13 reviews Features and Usability ### What are the key features of PayProp? PayProp offers rent collection and payment processing features such as ACH payments, electronic payments, partial payments, and payment tracking. It also includes trust accounting, bank reconciliation, general ledger, fee calculation and posting, lease tracking, maintenance management, tenant and owner portals, reporting, and audit trail tools. Getting Started and Support ### What training and onboarding options does PayProp offer? PayProp provides live online sessions, webinars, and documentation for team training. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does PayProp offer? PayProp provides email/help desk and phone support. With no reviewer feedback available on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct access to assistance for users who need product or account help. ## Features AI summary Based on 4,750 Property Management reviews Capterra data shows that buyers of Property Management software rank the following features as their top priorities: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) PayProp supports **Rent Tracking** and **Online Payments**, making it easier for property managers to monitor incoming rent and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other highly rated capabilities such as **Accounting** (**54%**) and **Financial Reporting** (**51%**), which help teams keep records accurate, track financial performance, and manage day-to-day operations with more confidence. Online Payments 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Payment Processing 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Data Security 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Lease Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments PayProp 77 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Check Writing: Issue payments to third parties via checks - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Critical Date Alerts: Notifications received when important dates and deadlines are coming up - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Rentals: Designed to support renewals for recurring customers - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Leases: For residential leases - Residential Properties: For residential properties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Short/Long Term Rental: Length of rental - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.2 (11) ### Starting price Free trial not available Value for money 4.2 (11) 4.2 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (12) 4.6 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(8) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Himanshu J. Real estate Sales Specialist Real Estate ### "Property management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 31, 2024 We used this product for testing only till now to get a overview with respect to same other products in market. The experience was fine , there is nothing new that we experience . All features are similar to the other similar apps , interface is little slow but it is easy and straightforward approach in less budget. Pros Good alternative of available products in market to manage properties and tenant virtually. Very straightforward approach and design of product. Knowledgable and helpful support team to work with. Cons Inbuilding data is difficult and time-consuming. Interface is little slow to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Marissa Z. Owner Real Estate ### "PayProp in review 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 Invaluable I promote it to all my owners Pros It’s functionality PayProp allows you to handle a number of key tasks which saves you so much time The support team is fantastic Cons I’d like it if their platform allowed me to conduct credit checks Reasons for choosing PayProp Single key pushed their product and focused on the sell PayProp identified why their product was best for my business Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RG Ruben G. Real Estate Real Estate ### "It works how you need it to" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 18, 2024 Pros Software is helpful in managing your properties and tenants Cons Takes a bit of time to get used to. Eventually it works well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jason W. Property Manager Real Estate ### "Payprop Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 17, 2022 Pros The ability to move a lot of money in a single day and the rent reminders sent to Tenants to help ensure rent payments are on time. Cons The fact the PAD method takes 3 banking days and that weekends and holidays are not able to be used as a "banking day" Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JM Jerwyn M. Agent and Property Manager Real Estate ### "C. Larson Real Estate" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 16, 2022 I am overall happy with what PayProp has to offer and the solutions they bring to our accounting needs, but I am not happy with the lack of training other than one on one with \[SENSITIVE CONTENT\] and the Bank of America component of the system. Pros We like that our tenants can pay online and PayProp takes care of the disbursement of owner distributions, management fees and paying our vendors. I appreciate the excellent support from \[SENSITIVE CONTENT\]. He is super helpful and has offered to walk us through the reports to better explain them. Cons I do not like having to use Bank of America for our accounting. I do not like that there isn't more training available that I can sit through to help me learn the system. I feel like the program is more difficult to navigate and learn than we originally anticipated. I feel like if I can get a handle on how to enter the data within the property and tenant accounts, it will be easier. We do not like not being able to see more of what's going on with the Bank of America account. We do not receive bank statements, we are not allowed to do anything within the account except for making deposits. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SL Shannon L. Administration Real Estate ### "We love payprop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2022 Payprop is amazing software that has changed the face of our business. It has made life so much easier for tenants, landlords and property managers. Pros I love being able to work from anywhere. This software gives the freedom to work remotely. Cons The software has been great. Its hard to think of any cons Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Vasilis A. team manager Higher Education ### "payprop new era for rental" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 11, 2022 Pros the best about payprop is real time rental managment and payments with payprop you can miss payment an provides secure enviroment Cons i feel they can improve technical support and costumer services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Martine M. Director Real Estate ### "Excellent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 Pros The time that it saves! Previously I had to print bank statements off and reconcile payments against of property management software. Now I just reconcile and send! Cons The initial integration was difficult but we had a large volume of properties so this could be why. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jonathan M. Director Commercial Real Estate ### "Nicholas Humphreys Payprop Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2022 As above. Our experience of Payprop has been very good and I would and have recommend the system to other Franchisees within the wider network. Pros \- How straight forward the software is to understand and manage, and the number of payments runs that take place during the working day and week, avoiding delays to both clients and us receiving income.- The level of transparency has helped us to avoid questions about client statements, everything is detailed accordingly.- The freedom the system allows you to look at both surface level information relating to the day-to-day management of accounts and arrears, whilst also allowing you the option to break this down further to obtain a better understanding of your business financials ie income categories, forecasting, by branch etc- The level of support from both the support team and Account manager, from the outset, to mention a few (\[SENSITIVE CONTENT\]) have all been great. After using an external accounts team for over 10 years, this was a big step as a business to take. The way feedback is received, and, in many cases, actions are taken to implement suggested changes. A prime example would be the suggestion of payment frequencies (Quarterly) which was put forward and implemented. An unknown and initial concern was the cost of the software given the seasonal nature of student lettings and the way rents are received. \[SENSITIVE CONTENT\] has been excellent at helping us manage this across multiple branches and has followed up when needed to ensure we gain a better understanding associated with using the software over a twelve-month period. Cons Nothing at present that we can think of. Reasons for choosing PayProp na Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Preeti S. Lettings and Property Manager Real Estate ### "Pay Prop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2022 Staff are extremely helpful, polite, patient and professional. Pros Easy to use and understand. Provides detailed information Cons That it does not let me open more than one account at the same time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/176416/PayProp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.