--- title: "MyCloudIT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyCloudIT Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more." source_url: "https://www.capterra.com/p/176439/MyCloudIT/" page_type: "product" language: "en" --- # MyCloudIT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyCloudIT ## What is MyCloudIT? MyCloudIT is a turnkey automation and management solution that delivers desktops and applications in Microsoft Azure in 90 mins. Move to the cloud quickly and simply with remote desktop services (RDS) technology on Microsoft Azure Infrastructure-as-a-Service. Once in the cloud, optimize for cost and performance with intelligent automation and monitoring tools that allow for total cloud management from a single pane of glass. ## What is MyCloudIT used for? [Cloud Management](https://www.capterra.com/cloud-management-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyCloudIT?[Manage this product listing](https://www.g2.com/products/mycloudit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyCloudIT 4.0 (4) VS. [4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $8 Flat Rate, Per Month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.5 (1,864) Value For Money 5.0 (3) Value For Money 4.5 (1,710) Customer Service 5.0 (3) Customer Service 4.5 (1,706) ## MyCloudIT alternatives Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about MyCloudIT Overview ### What company size and specific industries is MyCloudIT built for? MyCloudIT is designed for MSPs, ISVs, and HSPs, as well as SMB and enterprise organizations. It fits service providers and businesses of different sizes that need support for cloud-based IT operations and related management needs across small, mid-sized, and large environments. Features and Usability ### What are the key features of MyCloudIT? MyCloudIT offers access controls and permissions, alerts and notifications, a dashboard, and license management for administration. It also includes maintenance scheduling, mobile access, remote access/control, and a self service portal for managing user requests and system access. Getting Started and Support ### What training and onboarding options does MyCloudIT offer? MyCloudIT provides live online training sessions to help teams get started. This format supports guided instruction from a trainer and can be used to review setup steps, ask questions, and cover core features during onboarding. Getting Started and Support ### What customer support options does MyCloudIT offer? MyCloudIT provides 24/7 live rep support and chat. These channels let users reach help at any time and communicate quickly when issues come up. No reviewer feedback on support experience is available, so the support setup can only be described from the listed channels. ## Features AI summary Based on 5,645 Cloud Management reviews According to Capterra reviewers, these are the IT Management features buyers prioritize most when evaluating a solution: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Remote Monitoring & Management** (**47%**) MyCloudIT includes other capabilities that reviewers also consider important, including **Remote Access/Control** (**48%**) and **Access Controls/Permissions** (**39%**). Together, these features give teams a practical way to connect to systems from anywhere, manage user access, and maintain tighter oversight of IT environments, helping businesses support users efficiently and keep operations running smoothly. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics License Management Track and organize the number of licenses available to the organization Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling MyCloudIT 7 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - License Management: Track and organize the number of licenses available to the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $8.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sarina S. Designer Non-Profit Organization Management ### "Good Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 3, 2021 Pros Easy to use, easy implementation, did the job. Cons Connecting to the Google Suite was more accessible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Program Director Non-Profit Organization Management ### "An outdated product for a small nonprofit" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 26, 2021 It was helpful in the beginning and in the office for our digital storage needs, but when you access remotely, the trouble begins. Not everything is uploaded, it's difficult to access. Pros I'm sure there are reasons to still be using MyCloud, I believe their security is better than using real well-known remote cloud storage options. Cons It's just not practical for daily use in comparison to just using OneDrive or Google Filestream. I don't really understand their purpose. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director of Infrastructure Management Financial Services ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2018 Pros Ease of Use and the support they provide Cons Nothing really I like the product very much Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2018 Thank you for your review! We're glad you've had a great experience with our product. DJ David J. President & CEO Computer Software ### "Excellent onboarding support and very easy to use and maintain deployments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2018 We were moving from perpetual, client-side licensing to SaaS but didn't want to become an expert in Cloud services. We looked at AWS, Google, IBM, and Azure. Our goal was to find a single integrated supplier that could hold our hands through the process and handle all the licensing (RDS, Office) and billing. MyCloudIT was by far the best solution we found and we did demos with all the others. The hand holding was far more than I would have expected and they made our transition a success. Pros ease of use without sacrificing functionality Cons the portal can be a bit slow at times but that isn't a deal killer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2018 David, thank you for your review. We appreciate your honest feedback! We're glad we were able to help you make a successful transition and look forward to continuing to work with you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.