# Page 12 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is BoldTrail the right Real Estate CRM solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176447/BoldTrail/reviews

---

BoldTrail

4.4 (563)

[View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 12 - Reviews of BoldTrail

## Showing most helpful reviews

Showing 276-300 of 563 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TR

Tonya R.  
realtor  
Real Estate  
Used the software for: 6-12 months

### "it works"

January 7, 2022

4.0

overall I am satisfied

Pros

I love seeing the activity of my people that I have in kvcore as well as all the prewritten emails and text available to me

Cons

I like least that its hard to navigate a t times

Review Source

VR

Verified Reviewer  
Senior Loan Officer  
Financial Services  
Used the software for: 6-12 months

### "My KvCORE Review"

April 10, 2019

5.0

Pros

I like how the software organizes my leads and shows me how many touches the lead has received and from whom it came from.

Cons

I have to go to several screens in order to find all the information I need about the lead and source.

Review Source

VR

Verified Reviewer  
Associate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Very impressed!"

February 5, 2020

5.0

My overall experience with kvCORE has been great. Can't wait to learn the ins and outs of this software.

Pros

My real estate office just started using kvCORE a few months ago. Im still learning all it has to offer but so far I am loving it. There is so much it can do and many things that are even automated once you have things set up. Can't wait to learn even more.

Cons

Because our version was highly customized there are still some bugs we are encountering. But the customer support has been awesome in dealing with them.

Review Source

DY

Don Y.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Somebody messed up my profile"

January 21, 2022

1.0

Lately... terrible

Pros

CRM features, monitoring of client searched

Cons

Someone corrupted my account, no call for months

Review Source

FT

FERNANDO T.  
Realtor  
Retail  
Used the software for: 1-2 years

### "Sales $$$ i make sales w this"

April 3, 2024

5.0

Best or the best Crm in the word nobody can beat this crm

Pros

Leads easy to use and eccellnet training

Cons

I like everything . Dont try other crm i promise you

Review Source

RA

Renee A.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Getting Used To It"

December 21, 2022

4.0

It's one day at a time. I think once I am used to everything it will all work together very nice and help me be more successful then I already am.

Pros

I like that it's easy to stay in touch with past, present and future clients and it gives you different options to do so.

Cons

It is not as easy friendly as I thought it would be and it's taking time to get used to it

Switched from

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

NextHome offered it to all offices.

Review Source

PB

Paige B.  
REALTOR  
Real Estate  
Used the software for: 6-12 months

### "Paige Bland Thompson's review"

January 13, 2022

5.0

Medium

Pros

The customization on campaigns, and with the notifications.

Cons

The campaigns need to be updated to be more effective to the situation.

Review Source

GB

Gary B.  
Broker  
Real Estate  
Used the software for: 6-12 months

### "CRM is Best - Lead Generation No- Customer support No"

August 25, 2021

4.0

Mixed

Pros

CRM System is good - Round robin feature good - There are few more great features

Cons

Customer service is not great - No direct person to reach

Reason for choosing BoldTrail

Recommended by friend

Review Source

HB

Hector B.  
Team Buyer Agent  
Real Estate  
Used the software for: Less than 6 months

### "Spend more time working smarter!"

April 18, 2020

5.0

The technical customer support group rapidly fixed an issue I ran into installing a messaging widget to my main website.

Pros

I found it relatively easy to import my lead data-base and offer implementation services, in addition to a self-service. With added resources on how to and or ask the service team for added assistance. Customer support at your services for technical support. Robust CRM tools that allow consistent communication with all types of leads. Fluid communication channels make it easy to connect with existing clients. Call, Email, Text, and note each connection for progressive nurturing. I find the layout of the program to be user friendly and easy to learn. kvCore team has built many self-help modules and courses that make it easy to handle business on this platform.

Cons

I don't have any cons to report at this time.

Review Source

EP

Emily P.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Very good CRM program"

August 9, 2019

5.0

Pros

I love that its user friendly and hold you accountable.

Cons

I wish that i could store addresses in it.

Review Source

Response from Inside Real Estate

August 9, 2019

Thanks for your review! We actually DO allow you to store addresses in the CRM. Just click on the lead, click edit next to their name, and then go to More Detail and scroll down until you see the address fields. Check out the Inside Real Estate Success Strategies group on Facebook! It has tons of helpful info and is moderated by the leadership at our company to answer these kinds of questions and help you find ways to best use kvCORE.

Athena D.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "kv CORE"

February 27, 2020

5.0

I had never heard of KvCore until I joined eXp Realty. I'm still learning the advantages of using it on a daily basis. It truly is an amazing crm. I feel within a short time it will have helped me generate more business than I could have done on my own!

Pros

So many tuturiols on how to use the program

Cons

Sometimes there has been a delay response for the helpdesk. However they have always reached out to me afterwards.

Review Source

David L.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Why I'm Using kvCore"

November 13, 2018

5.0

Pros

This is the easiest to use, yet robust CRM I've ever used. There are​ unlimited landing pages you can create that automatically tag the leads that come in. The custom links are great for social media marketing.

Cons

I don't like how when you click on another agent's listing you only get his email. not his phone number, how the commision calculator doesn't take into account what the actual commision is and how when you're setting up a task for a client you don't have the option to use a calendar pop up to pick a date, you have to write it down​.

Review Source

AG

Alfredo G.  
Agent  
Real Estate  
Used the software for: 6-12 months

### "kvCore review"

December 21, 2023

5.0

Pros

All the bells and whistles it comes with, however, that comes with also having to fine tune what you use and getting to really know it

Cons

Its a little bit cumbersome being able to work all the different products available. Theres a huge learning curve. Would be nice if it was just a bit easier to use

Review Source

DR

Devoun R.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great CRM"

January 12, 2022

5.0

Great experience!

Pros

I love the automation! It makes my life much easier.

Cons

Not always user friendly. You truly have to do all the trainings to understand the functions.

Review Source

TH

Thomas H.  
salesperson  
Real Estate  
Used the software for: 6-12 months

### "garbage waste of time"

March 30, 2024

1.0

Pros

logging out. Leaving this review. logging into OLR

Cons

logging in. attempting to use this program in my real estate business

Review Source

TC

Tony C.  
Agent  
Real Estate  
Used the software for: 2+ years

### "Get organized with KVCore"

January 7, 2022

5.0

Good

Pros

Massive uses for Client tracking and follow up

Cons

Difficulty in understanding all the uses

Review Source

JR

Jazmine R.  
Director of Client Services  
Real Estate  
Used the software for: 6-12 months

### "Disappointing, unsatisfactory"

May 26, 2022

3.0

unsatisfactory

Pros

The ability to hold all our clients in one database and ability to schedule emails.

Cons

inability to change the source after initial input. inconsistent functionality of additional products such as nosy neighbor, team routing, etc. inability to delete hashtags for all team members. inability for lenders to pay for additional marketing products directly

Review Source

JM

Jason M.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Switched from boomtown...."

November 6, 2018

2.0

If you're searching for crms right now, I would avoid kv core. There are a lot of bugs in the system. Your mobile device is useless in managing your CRM. A lot of the features just don't work as intended. The website interface that buyers visit is absolute junk. The seller valuation page makes Zillow look like a valuation good. They spend all their money and customer support and nothing improving the system. They didn't even have map drawing 4 home searches until last week. Even that is buggy.

Pros

Not many. It's less money than Boomtown. You can run teams where Boomtown will nickel-and-dime you as you grow.

Cons

It's laggy. There are tons of bugs. You cannot use your mobile device to manage your CRM. Too many to write about.

Review Source

AD

Alexey D.  
Reals Estate Salesperson  
Real Estate  
Used the software for: 6-12 months

### "It is very useful"

January 7, 2022

5.0

Pros

I can control all my activities, and it is very useful.

Cons

Sometimes doesn't work as I want because of a lot of settings that I can forget to set up.

Review Source

AM

Amanda M.  
Team Lead  
Real Estate  
Used the software for: Less than 6 months

### "DO NOT SIGN UP WITH KVCORE"

January 3, 2024

1.0

Horrible. Customer service is horrible.. system keeps sending emails to people who has asked to be Removed... and it is tanking my business.

Pros

I thought it was going to be services provided.

Cons

EVERYTHING - This has been a horrible program... customer service sends you automated responses but not one actually reaches out.

Review Source

JL

James L.  
Pres  
Real Estate  
Used the software for: 1-2 years

### "kvCore is a useful system for our team"

March 15, 2024

4.0

Pros

creates leads and organizes them. not seeing a ROI however

Cons

customer support and the ability to scale

Review Source

DD

Daniel D.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "KV core review"

December 9, 2022

5.0

Pros

KV core is easy to use thank you for your product. It is great.

Cons

Kv I like everything about it however, the survey has too many questions

Review Source

AS

Alex S.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great Automation System"

April 27, 2020

5.0

My overall experience is great. I like the system and the support team. I'm very happy with it.

Pros

This is a great CRM solution. It automates my entire business process from lead generation to SMS texts to my customers. It respects important laws and it keeps my customers engaged with my services.

Cons

The only think I would try to improve is the speed. Sometimes the system takes a long time to show data for highly used pages. I don't mind when the page is a configuration or campaign setup for example. But list of contacts should load really fast because we use it all the time.

Review Source

EB

Eric B.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "So Easy to Use"

March 24, 2020

5.0

Switching from Firepoint. Love the squeez and landing pages and how simple it is to post them on Facebook. I also like the KVCore format, the way it looks and how it presents the property clients are looking at. So far I really like KVCore and am looking forward to watching more of the training vidoes to see what else I can accomplish so easily.

Pros

My website is already made all I have to do is send out the link or use KV Core to create an ad on Facebook. I also like the email templates. They are well worded. It's almost like piloting a starship and all I have to do is steer.

Cons

The only thing I wish is that when I am making phone calls there was an option where my cell phone number would show to whoever I am calling. That is the only thing I miss transitioning from Firepoint.

Review Source

SD

Shailin D.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great Platform all in one"

March 10, 2020

5.0

I like getting notified when my buyers are looking at my emails. I like the alerts i can set up. The email blast and text blast are awesome. As well as all the templates ready to go. Open house app clients going straight to kvcore it awesome.

Pros

I love how you can make squeeze pages and landing plus so many other tools. It makes my business easier and organized. I love seeing that my buyers are looking at the properties that are being sent to them. Over all I think kvcore is a great platform and look forward to making it work for my business success.

Cons

I would like to be able to not just snooze my calls but control when i want to get notified to call, everyday seeing so many notifications is bit tedious. I also would love to be able to print agent reports so i dont need to log in to paragon to print. More options on personalizing my website would be great also instead of basic layout everyone has.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.