--- title: "Page 3 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is BoldTrail the right Real Estate CRM solution for you? Explore 564 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176447/BoldTrail/reviews/?page=3" page_type: "reviews" language: "en" --- BoldTrail 4.4 (564) [View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 3 - Reviews of BoldTrail ## Showing most helpful reviews Showing 51-75 of 564 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Dexter M. Admin Real Estate Used the software for: 6-12 months ### "Effective CRM Free to eXp Agents" January 12, 2022 4.0 For being a mostly free program, it's great. It's not perfect, but doesn't leave me needing another CRM. Pros The many features including task management, lead management, and Web IDX manager all in one place makes this \*mostly\* a one-stop shop. Cons While this is a free program, you do have to subscribe and pay for a lot of necessary add-ons, and the system can be quite buggy or clunky at times. Review Source CH Carol H. Realtor Real Estate Used the software for: 1-2 years ### "Great Product!!!" May 2, 2024 5.0 My over all experience. is Wow WoW Wow. you can go wrong wiht this product. It's the best on there market and very affordable and though. and it has a freshness about the product . I simply love, Love, Love it!!! Pros The consistinsey and the depth of how it works Cons how it put my leads and contacts organized. Review Source OLC Orion LauRence C. Real Estate agent Real Estate Used the software for: 1-2 years ### "Easy & User friendly " January 21, 2022 4.0 Overall...after the "need to get used to a new platform" phase, this is a really professional and efficient platform which I enjoy to use. Being able to send a lead several listing in one "click" is great. Pros The way it enables you to see an overview of your business, your leads and their activity is excellent. Easy to filter and contact the leads through the platform. The chat support is excellent and timely, and always ready for any questions and requests...no matter how silly! Cons Some features are not so easily visible and one needs to know where to look which can be frustrating. When sending emails with attachments you need to remember to go into advanced editing mode and "know" that the attachment needs to be placed in a "button"....which complicates the process. Please make this more user friendly! Switched from [Lofty](https://www.capterra.com/p/157457/Lofty/) Started to use the MIR campaign via eXp Realty and the platform's fees are covered within my eXp Realty fees..so it made financial sense! Review Source Kaili N. Broker Real Estate Used the software for: Less than 6 months ### "Have you experienced contractual unconscionability and are seeking a solution?" September 10, 2023 2.0 Very unfortunate! Pros A great service if you have someone with expertise to set up it's functions, campaigns, etc. Cons I want to share my experience with Inside Real Estate/KvCore. When my KvCore website went live, my emails were unexpectedly forwarded to the KvCore software without prior notice. This lack of communication led to several issues, stress, chaos. I reached out to customer service for assistance in disabling the email forwarding but received a delayed response. During this time, I lost access to my domain, which had been taken over by a third-party provider, Cloudflare. This disruption affected my business operations. To compound matters, I had to rebook my travel plans at a higher cost due to these complications. Additionally, I was unable to access contracts and offers, which are crucial in my line of work. Disconnecting KvCore from GoDaddy and Cloudflare required extensive troubleshooting with GoDaddy.The overall impact was not only financial but also disruptive to my business operations. The lack of timely support and communication added to the frustration.This experience has left me disheartened about KvCore. I decided to cancel my credit card and stop using their service. However, they refuse to terminate the contract and are billing me $736, with plans to continue monthly charges of $600 due to the outstanding balance. I believe it's important for individuals facing similar issues to consider their legal options. I've created a FB group called 'kvCore | Inside Real Estate: Pissed Consumer & Reviews' to provide a platform for those who believe they deserve a remedy. Review Source SF Shannon F. Broker Real Estate Used the software for: 1-2 years ### "KvCore is a monster machine!" March 15, 2024 5.0 Support is excellent with KvCore. Even using a small portion of the complete system increases conversion rates. Pros Tutorials are great, the system proves itself worthy even when using a small portion of its capabilities. Cons This is a big system that requires constant training. Switched from [Market Leader Professional](https://www.capterra.com/p/213723/Market-Leader-Professional/) We switched to benefit from more options within the system and easier lead generation techniques. Review Source TL Tim L. REALTOR® Real Estate Used the software for: 6-12 months ### "Wow" January 7, 2022 5.0 The interface isn't intuitive to me (I'm pretty technically inclined). It has a relatively short learning curve but bad workflow. Some very basic features seem to be missing. Pros Smart campaigns are executed well and I can rely on KvCore to help me stay top of mind with my leads. Cons Smart campaigns are executed well but confusing to implement as an agent. If I want to create a custom new drip campaign, the interface interferes with my ability to do so. Determining which campaigns a lead is subscribed to is unexpectedly difficult–one needs to navigate through several profile sections to find that type of information. Review Source CO Chelsea O. Realtor Real Estate Used the software for: 1-2 years ### "User friendly + streamlined accountability" January 21, 2022 5.0 Overall, love the program- It's easy to use for someone that isn't the least bit tech savvy which is important for me. I frustrate easily when it comes to tech and aside from the occasional glitch or hiccup in the software or app, I have no complaints. Pros Love that this auto generates calls to do each day- not all of them are ones that actually need to be called but it is useful for me to see names pop that I wouldn't think to "look" for- it's great that I can be directed towards some work without trying to drum it up out of thin air. Cons The app can be wonky at times- I will make calls using the app and it will just be loading and not let me update my list or enter the notes about how the call went. That then leads me to have to close out the app and then re-open and usually my note will not have saved so then I have to get on the computer and enter it from there. Reason for choosing BoldTrail See above. Review Source VR Verified Reviewer Broker Real Estate Used the software for: 6-12 months ### "Avoid " February 3, 2023 1.0 Horrible waste of money and aggravation. Pros Really nothing. I have hated KVCore since the moment (ok third month because it took that long to get them to get me set up). And they have NO TERMINATION ability in their contracts. Cons I have had KVCore for a year and I LOATHE them to the fullest extent. Their customer service is HORRIBLE...they avoid you and ignore your messages. I have had THE worst time with them. Their contracts are ridiculous and they do not work with you. And, the CRM is VERY clumsy and not very intuitive or user friendly. And the marketing articles they may post for you on your social media was so embarrassing to me that I had to block them from posting and delete their posts. AVOID Reason for choosing BoldTrail Speel from sales person who rapidly dissappeared and passed me over to someone else (the name of their game is pass you along to new acct managers over and over again...I had THREE this week as I was trying to get assistance). Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) I left my previous brokerage to start my own and wanted something new. Boomtown leads are not scrubbed...and most are trash. Review Source VR Verified Reviewer Broker Associate Real Estate Used the software for: Less than 6 months ### "Save your money...or burn it instead. But skip kvCore" July 22, 2023 1.0 Awful. Customer service is non-existent. Platform was not as advertised, promises made by salespeople were completely unattainable. Worst business experience of my life. Pros kvCore is no different than any other CRM, and may in fact be worse due to cost, complexity, and complete lack of support by personnel. Every conversation is with an AI bot. If you're looking to minimize human interaction and spend unnecessary amounts of money to do exactly what every other CRM does, this is the perfect platform for you. Cons Zero support after the sale. Took 3 weeks just to get the website up and running, and even then it was still wrong. Tech support is slow to respond (if at all). Their template for uploading contacts doesn't work. They will happily take your money and lock you into a 14-month contract then forget all about you. They brag about how good their SEO is, but it's all hype... (just check their social media...minimal engagement on their site). Platform doesn't do anything better or faster than any other CRM out there. I've used 4 CRMs and kvCore is the absolute worst. Don't waste your money. Reason for choosing BoldTrail Based on recommendations by other agents Switched from [CINC](https://www.capterra.com/p/143799/CINC-Systems/)[LionDesk](https://www.capterra.com/p/151891/LionDesk/) Colleagues recommended it. They are now regretting that recommendation and are looking to switch. Review Source KS Kevin S. Realtor Real Estate Used the software for: 6-12 months ### "Why I love kvCORE" January 3, 2024 5.0 After using several CRM's, I can't imagine ever using another CRM. Pros I like the ease of use and the adaptability for my business. Cons There is so much to learn as it is a very in depth CRM. Switched from [Referral Maker CRM](https://www.capterra.com/p/161832/Referral-Maker-CRM/) I switched to kvCORE because of the price. Review Source MP Monica P. Real Estate Agent Real Estate Used the software for: 6-12 months ### "kvCORE is an amazing system" January 3, 2024 5.0 I have embraced kvCORE and use it daily in my Real Estate business. It is so simple to use. Pros I like how the system is so integrated and holistic. I like how updates and improvements and happening all the time. Our system has the SocialCore and DesignCore integrated which is amazing. Cons The app associated with kvCORE can be a little laggy. I synced my Google contacts and ended up sending out a mass email to my competitors. Review Source DM Dena M. Realtor Real Estate Used the software for: 2+ years ### "Love KV CORE" March 16, 2024 5.0 Wonderful, self explanatory and easy to figure out how to use Pros My company provided it, I was new and a CRM was new to me. Easy to use and great management tool. Cons I haven't figured out how to email one set of customers set up by filters at one time. Review Source JP Julie P. Owner Real Estate Used the software for: 6-12 months ### "Stay Away, Not worth the money and months of hassel" April 6, 2023 1.0 Atrocious Pros I do not like anything about this program. Cons This is the most underlying platform as of yet that I have used. I heard good things and was ready to give this a shot. I was promised 25 leads a month, that did NOT happen. This program seems to entice more spam calls and then those calls are what filters into this system. I have tried to get out of my contract and there is no getting out of it. I am stuck paying for something I don't use, don't like, and most importantly, DOES NOT WORK. When I have tried to talk to someone about this, they make you schedule on their calendar and it takes 2-3 weeks to get on the calendar. This is not lead generation (As I was promised) and the customer service is beyond atrocious. Do yourself a favor and stay far away from this company as they do not deliver nor will they work with you when you are unhappy about the product. Review Source TM Tina M. Director of Marketing Real Estate Used the software for: 1-2 years ### "Robust Features, Great Support" July 18, 2024 5.0 Pros There are more features in BoldTrail that you can possibly imagine, and even more with optional add-ons and features. It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that allows you to generate, capture and sell to leads from beginning all the way through follow up. Cons It can be a bit overwhelming at first, and it seems to be lacking in some basic needs/features - One example: it has a GREAT creative library for flyers, social media, etc. that is easy to use, but it is missing the required Equal Housing graphics with no way to add them. Review Source Response from Inside Real Estate August 22, 2024 Hi Tina! Thank you for your feedback! We're thrilled to hear that you're finding BoldTrail's features powerful and valuable for lead generation and sales. We understand that it can feel overwhelming at first, and we appreciate your suggestion about adding more graphics to the creative library—it's something we'll take into consideration as we continue to improve the platform. Best, Mary Caroline Skip Y. Realtor Real Estate Used the software for: 2+ years ### "Check out the features I use on KVcore" January 21, 2022 5.0 Great it has helped me and my clients in many ways Pros The fact that the broker has the ability to share with the brokerage. This gives us all a head start on the secrets to real estate. Cons It's pretty complex to learn. I have been using it since 2017 and I still don't have a handle on all the features. Reason for choosing BoldTrail Broker had it available. Review Source ZZ Zeke Z. Real Estate Agent Real Estate Used the software for: 6-12 months ### "Zeke review " January 8, 2022 4.0 It’s super powerful, tons of great features, and it’s helped me stay on task and get things done all in one place. Pros There is a lot of features and all of them actually do what they advertise. It’s also kinda simple to learn after you get the hang of it. Cons The design and speed. I know it just went through a redesign recently and it definitely improved but I live on that minimalist lifestyle and I like the clean modern feel when this has more of focus of getting the task done and less concerned with look. There are also times when I do an action and it takes a second to show the action. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) All the agents in my brokerage highly recommend it and I’m glad I switched. Review Source CA Catarina A. Licensed Real Estate Salesperson Real Estate Used the software for: 1-2 years ### "Great CRM overall one stop shop for all your daily to do's" January 12, 2022 5.0 Having KvCORE definitely facilitates my business and keeps me organized- just not satisfied with the lack of support for agents. Pros All the integrations, the automation and the ease of lead window. Easy to use and customize Cons the software its self has been great- customer service is another story. very unhappy with the timeline and lack of communication with in the company for any help with this software. Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/)[BoomTown](https://www.capterra.com/p/151892/BoomTown/) Changed brokerages and was intrigued with the different features Review Source RR Robin R. Associate Broker Real Estate Used the software for: 2+ years ### "Love the platform but need more customer service" December 14, 2022 5.0 Good except for customer service. I have been trying to reach someone to go over my database for months and can’t get a call back. Pros Full integration between the MLS and leads. Cons Lack of showing correspondence with leads in one area. Switched from [Market Leader Professional](https://www.capterra.com/p/213723/Market-Leader-Professional/) More functions Review Source BC Blaine C. Real Estate Expert Advisor Real Estate Used the software for: 1-2 years ### "A great option for an individual agent or a team... " March 12, 2020 4.0 Overall, I am extremely happy with KVC and know that I will be able to leverage it even more than before in my client campaigns. Over the 1.5 years I have used it they have made tremendous strides in reliability with a minimal amount of backslide as they grow because the large adoption of it brings forth those growing pains. I definitely recommend it as a product and very glad my broker makes it available to its agents. My initial apprehension and frustrations stemmed from it not doing everything how my previous CRM did and did require me to make some slight adjustments to my campaign, but once I got that figured out things got even smoother. Pros Easy to setup and implement as long as you spend the time to do it. It does not take a lot to learn to get started and you can increase your efficiency if you take the time to learn the nuances, even if it is on the go. KVC is full featured and as they have added some terrific features over time I find the ones that apply to my business are easy to implement. Between the community, Facebook group, and helpful videos all have been beneficial whether it is trying to figure out how to do something or to get ideas on how to implement features into my business. Cons Like any software there are bugs and features that I wish it had to make life easier, but realistically there is nothing that will be 100%. The lack of extended support hours can be frustrating when these issues are encountered since I'm in an industry that involves long nights, weekends, and working holidays. Review Source SL Sheri L. Affiliate Broker Real Estate Used the software for: 1-2 years ### "Pleased but still so much to learn" December 12, 2023 5.0 Pros I love that there is more available and things that I need to work on. Cons There is so much available to use and things I’ve not implemented in my first year of using yet. I haven’t had time to work through it yet. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) Our office decision after frustration and disappointment with the other. They provide this for us. Review Source JJ Joyce J. Realtor Real Estate Used the software for: 2+ years ### "I wouldn’t work without it" March 15, 2024 5.0 I love the system but hate the customer support. Pros I like everything about KvCORE. I feel that I am in total control of my business. It gives me access to what works and what doesn’t for my prospects without them even knowing which gives me the opportunity to keep developing my approach. Not to forget how easy it is for me to stay on top of things through all the automated options. Finally I Al always excited about new updates and additions. Cons There is so much and it is not simple. But my least favorite is the customer support. It has changed in the past year and now it takes forever to get things resolved. They don’t seem to follow up and if they do, most of the time it’s not relevant. Review Source Dennis H. Real Estate Agent Real Estate Used the software for: 1-2 years ### "Review of kvCORE" November 2, 2018 4.0 I am very impressed with the overall experience with the software. The lead capture capabilities are so varied that learning the things it can do for you takes a while to master. In fact I am not sure anyone can master them all, simply because you will regularly discover new ways to use the system. Pros This is the most powerful lead nurturing tool I have ever used. It is a combination of lead generation, CRM, IDX, and web site. It requires very little set up in order to use...it is almost ready "right out of the box". One very useful feature is the ability to see all properties viewed by a prospect and all correspondence with them on a single screen. Building landing pages & squeeze pages is a snap and sharing out to social media is quick and easy. Nurturing leads is almost totally automatic, behavioral automation is wonderful. Cons Some of the navigation is a bit "clunky". For example when viewing multiple prospects information you almost have to start over at the dashboard to go from one prospect to the other. This is a bit distracting, but overall the entire system functions very well. Review Source Ricardo J. Partner Real Estate Used the software for: 1-2 years ### "Forefront of the Industry" January 4, 2024 5.0 Pros Reports kvCORE provides reports on traffic, marketing, lead-gen, behavior, agent accountability, and profitability. Cons Generic campaigns Some say the campaigns are generic and most sales agents use the program. Review Source SL Stephanie L. Realtor Real Estate Used the software for: 2+ years ### "Great and Easy to Use CRM" March 15, 2024 5.0 When I get a new lead, I enter Turk into KVCore and label them. I’m able to find them easily. It’s a great CRM. Pros It’s easy to organize my contacts and stay in touch with them. Cons When I send an email, I can only select a few contacts at a time. It would be nice to click on the group and send the info one time. Switched from [365 Command](https://www.capterra.com/p/158278/365-Command/) My real estate company provided it. I’m very pleased with it. Review Source TM Tori M. Executive Assistant Real Estate Used the software for: 1-2 years ### "We Love kvCORE!" December 14, 2022 5.0 Overall we love kvCORE. It's everything we'd hoped for in a CRM and our agents love it! Pros kvCORE is user friendly and they offer SO much within the software. Cons Sometimes it can feel overwhelming since there is so much. The other con is that mobile log-ins on the app don't count towards the agents logging in so that they don't get kicked out of lead rotation. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.