# Page 5 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is BoldTrail the right Real Estate CRM solution for you? Explore 564 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176447/BoldTrail/reviews

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BoldTrail

4.4 (564)

[View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of BoldTrail

## Showing most helpful reviews

Showing 101-125 of 564 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Scott M.  
Sales Rep  
Real Estate  
Used the software for: 1-2 years

### "Love kvCORE for Real Estate Use"

May 7, 2024

5.0

I love kvCORE, I use it daily and never have any issues with it.

Pros

Helps keep me organized beyond belief and I really enjoy the software.

Cons

My AI assistant writes some interesting stuff to my clients, I've learned to turn it off.

Review Source

AS

Andy S.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Reveiw"

January 7, 2022

4.0

I feel the switch was well worth it and has reinvigorated my business

Pros

Getting leads. The ability to use the program to get leads into it and the great support and educational component in how to get leads.

Cons

After using Top Producer for 20 years, I find kvcore does not have the same abilities to manage the lead data. Cannot find a contact by street name. Also Top Producer has a closing and listing management aspect which is kvcore does not

Switched from

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

Company offered Kvcore for free and it provided better lead management and also has great support in finding new leads

Review Source

David Z. W.  
Assistant Manager  
Real Estate  
Used the software for: 2+ years

### "Amazing overall platform"

January 21, 2022

5.0

Amazing, the more I use it, the more features that I discover and implement into my business.

Pros

Sales pipeline and integration with email and social media.

Cons

Training would be much more efficient if proper setup of CRM was explained better

Review Source

MS

Marc S.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Good not great"

March 15, 2024

4.0

Pros

Lots of automation and follow up available

Cons

CRM clunky and not easy to use. Needs better filtering capabilities

Switched from

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

We Changed companies and they offer this

Review Source

MH

Mark H.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Daily user and teaching others"

January 14, 2022

5.0

Simply the best

Pros

A one-stop CRM. Videos, the ROBO help desk, the conversation is then sent to me in a message, the team follows up to make sure the answer was sufficient

Cons

The videos are great, but a step by step written procedures would make this #1, more outstanding, easy for everyone to use regardless of IT easy. No one has videos and step by step. written documentation for training

Switched from

[RealtyJuggler](https://www.capterra.com/p/152177/RealtyJuggler/)

Brokerage

Review Source

iI

ilian I.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "KvCore for Realtors"

January 4, 2024

5.0

It is well worth the momey spent to stay organized and on top of leads

Pros

How well i could organize all my leads for my daily calls

Cons

overall it is a great platform for realtors and brokers not really anything i dont like about it

Review Source

EK

Evan K.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Lots of features, but not very user friendly "

March 18, 2024

4.0

Overall I use it every day and it is a very useful tool to keep track of when i last talked to a client and it helps with remembering what we talked about last.

Pros

There are a lot of nice features like automatically texting clients for me.

Cons

It is difficult to change the frequency and what it says in the automatic texts, sometimes it seems spammy to clients.

Review Source

MC

Michael C.  
Broker  
Real Estate  
Used the software for: 6-12 months

### "Amazing easy of use"

March 15, 2024

5.0

It has been an extremely valuable tool and am amazed at the platform

Pros

I love the integration of AI and the ability to track overall client interactions.

Cons

None at this point. I have been very pleased.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Company was purchased and thus we switched once the merger was complete

Review Source

SV

Shonda V.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "KV Core Review"

January 12, 2022

5.0

I like kV but Market Leader is much more user friendly and customer friendly

Pros

CRM and tracking what my clients are doing!!

Cons

That the campaigns are not what customers want! Market Leader has awesome campaigns that give customers reason to open up your email! Only thing KV Core needs are better email campaigns to stay relevant with our customers

Switched from

[Market Leader Professional](https://www.capterra.com/p/213723/Market-Leader-Professional/)

Moved companies that did not carry market leader

Review Source

GC

George C.  
Team Lead  
Real Estate  
Used the software for: 2+ years

### "Too Much Spent With Inside Real Estate "

April 27, 2022

4.0

I'm still trying to figure out how to best implement it.

Pros

There are a lot of great features. I have subscribed to too may over the past several years and have spent tens of thousands of dollars with no ROI

Cons

Too many technical glitches. Tech support chats are delayed and frustrating. Someone avilable to talk with in support is needed.

Alternatives considered

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)

Review Source

GT

Ginger T.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great system"

January 3, 2024

5.0

Best CRM I have experienced. User friendly.

Pros

I love how it automates so many of the activities I spend time doing and tracking.

Cons

The app crashes often. This can be frustrating when on the road.

Review Source

SS

Steven S.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Almost Really Great"

January 12, 2022

5.0

Pretty good, I just think it's a half step away from great and they don't seem to be motivated to take that last hardest step.

Pros

It's probably the best software out there for real estate. They could use a Realtor panel to guide them on what works and what doesn't. Additionally, they could use a faster support response and a team that jumps on problems rather than just bringing it to the person above them.

Cons

Need better customer service, not more Artificial responses, actual people who provide solutions.

Review Source

aC

abby C.  
broker  
Real Estate  
Used the software for: 2+ years

### "LOVE kvcore"

January 7, 2022

5.0

Excellent. I am thrilled with kvcore, and my clients love the consumer facing product as well

Pros

kvCore is super user friendly, and the price is unbeatable. I have gained 1000's of leads through their lead generation tools

Cons

The customer support could be more responsive, sometimes they respond in 10 minutes or so, other times it is a few hours

Review Source

FP

Fernando P.  
Administrative  
Computer Software  
Used the software for: 1-2 years

### "kvCORE is a game-changer for real estate agents, helping me streamline my lead management and marketing efforts effortlessly."

March 29, 2024

4.0

Pros

The user-friendly interface and robust CRM tools make it easy to stay organized and effectively nurture leads.

Cons

The reporting features could be more customizable, and integrations with other software platforms can be improved.

Review Source

RV

Rachel V.  
Office Manager/ Assistant to Owner/Broker  
Real Estate  
Used the software for: 6-12 months

### "kvCore Review"

December 14, 2022

5.0

I find that the overall experience has been great. I use it daily for our business and find that share contacts and contact information with other agents in our office is a breeze and very nice to be able to do.

Pros

This product is easy to use and maneuver for most people with the knowledge of CRM's. The onboarding and setting up process was an ease. Updating data and interfacing with it on a daily basis is very manageable.

Cons

The integration of this product for us was very easy. I haven't found a feature yet that I don't like or have had an issue with.

Review Source

Eric W.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Very very good CRM"

October 6, 2020

4.0

I do really love kvcore and use it daily ... not looking for a anything else with a CRM anytime soon

Pros

easier to use than a lot of broad use CRM applications Value for money Their Facebook boost is incredible and worth every penny

Cons

So many features it’s hard to find things Poor iPad experience iPhone app feels tacked on and not a priority

Review Source

AK

Ava K.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "Horrible Customer Service and Bugs in the product DAILY"

January 19, 2023

1.0

Pros

Terrible. I do not like this company and they don't even let me cancel a product they sold me based on lies and now threatening to ruin my credit and I can't even cancel

Cons

They signed me up based on a scam sales practice. Promised to cancel, 6 months after every day I received collection threats, they forced me finally to use the product. Didn't take any accountability of the lies of the sales person signing me up. Been wasting my hours every day full time trying to make this system work, every day there's a new BUG, nothing works in this platform. All functionalities constantly stops working. CRM doesn't load, texts sent with false information about who I am or what company I'm from, emails all sent to spam, I HATE EVERYTHING ABOUT IT! $600 a month for a piece of JUNK that you can't even cancel. AVOID. ZERO customer Service

Review Source

Kristin G.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Great, but..."

May 11, 2020

4.0

Pretty good overall. No major complaints.

Pros

The features are endless... if it's possible, kvCORE can do it!

Cons

There is no autosave or tabbing available when entering property details for database entries. Having to use the mouse to click save is annoying. Type in the street address. SAVE. Type in city. SAVE. Type in State. SAVE, etc... please fix this!!!!

Reason for choosing BoldTrail

kvCORE is provided by the broker I am affiliated with.

Review Source

Response from Inside Real Estate

May 13, 2020

Thanks for the feedback Kristin.! I've submitted your recommendations about autosave to our product engineers. If you have the time, go ahead and copy paste that request too, because the more often they see a feature request, the sooner it will get done! You can submit feature requests by clicking the "Share Feedback" button in the chat feature of your kvCORE dashboard. Thanks again!

Kenneth J.  
Managing Broker  
Real Estate  
Used the software for: 6-12 months

### "KvCore is solid, but not great for customization"

January 12, 2022

4.0

Pros

Lots of features and add-ons available.

Cons

Limited ability to customize things. Websites all look the same. Color schemes limited.

Switched from

[Real Geeks](https://www.capterra.com/p/222439/Real-Geeks/)

Growth. I felt like we needed a more robust solution than RealGeeks was providing.

Review Source

TS

Tony S.  
Real Estate Sales  
Real Estate  
Used the software for: 6-12 months

### "KV Core is the best "

December 22, 2023

5.0

on a scale from 1 - 10 - it is 20!! it promotes me, our industry, our products, and it does with the latest technology - great support !!

Pros

Ease of use - video training - live training - available help for issues

Cons

new technology is hard to learn - i am old fashioned - but I have learn to trust and use this product and it IS making a difference .

Review Source

DR

Diana R.  
Broker/owner  
Real Estate  
Used the software for: 6-12 months

### "KV core review including core back office management"

January 7, 2022

5.0

Overall a very good experience and 100 times better than the system I was using before

Pros

Clear integration with SkySlope and QuickBooks

Cons

Not all data from SkySlope is yet programmed to core back office. Example the W9’s that are uploaded into SkySlope that will eventually need 1099s filed do not have a bucket to upload to into the back office… This Has to be a manual process for us

Reason for choosing BoldTrail

Simplicity of the integration

Switched from

[Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/)

Product was outdated, support teams did not know How are other LoneWolf products integrated into each other so it was impossible to find the source of a problem

Review Source

CG

Carolanne G.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "KV Core CRM"

January 3, 2024

5.0

Pros

the automatic emails the are sent keep me informed about the direction the client is going.

Cons

Navigating throught he program was not very user friendly at first

Review Source

HM

Helen M.  
Managing Broker  
Real Estate  
Used the software for: 6-12 months

### "KvCore is the Core of your business"

December 10, 2022

5.0

Overall, this CRM is the best one I've used for the value. I'm truly happy I'm not looking for another solution.

Pros

I love how easy it is to use this CRM compared to others. Ease of navigation, it doesn't take much to start using it and help is available anytime you need it. The interaction between the search function and the consumer is laid out beautifully with great pixel/photo quality. It literally is the first CRM with built in lead-generation that has actually generated leads. I also love that you can track your referrals.

Cons

Some of the campaigns are hard to edit and implement. I might just need to learn a little more of the functionality here. Also, the website is hard to customize.

Review Source

IH

Irene H.  
Residential Realtor  
Real Estate  
Used the software for: 2+ years

### "Real Estate User"

December 12, 2023

4.0

It has a lot of functions and it takes a while to learn them.

Pros

KvCore is a positive in keeping clients and customers organized. It also sets up alerts when the customers check out properties.

Cons

I do not like the fact that there is no phone support to use - only a bubble o click on.

Review Source

KF

Kevin F.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "kvCore - The more you use it, the more valuable it becomes to your business!"

January 7, 2022

5.0

Pros

Mass emails are good to use. The dashboard is a good facet of this program in that it gives you a good view of what you need to respond to at the beginning of the day.

Cons

the limit on the number of people the mass emails can be sent to at one time.

Review Source

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