# Page 7 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is BoldTrail the right Real Estate CRM solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176447/BoldTrail/reviews

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BoldTrail

4.4 (563)

[View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of BoldTrail

## Showing most helpful reviews

Showing 151-175 of 563 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TW

Thomas W.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "KvCORE is powerful it's how you use it! "

January 12, 2022

4.0

I use it and have had mixed luck to this point... I just need to fine-tune my approach

Pros

There are tons of things this software does it's about putting them into action to pull in leads. It also manages your leads, does the follow up text, emails...

Cons

Overwhelming ... it can seem that way, but it's easier to use than one may think. Make a cheatsheet....

Reason for choosing BoldTrail

It was a perk from the real estate company I work for.

Review Source

CS

Chris S.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "I wouldn't run my business without it. "

March 6, 2020

5.0

I have been using Kunversion Plus and now KV Core over two years. I don't know how I possibly controlled my business and leads before using the service. It is now an integral part of my work week from the first thing I do in the morning to the last at the end of the day. It keeps me in continued contact with everyone in my sales funnel. For the most part, it's on autopilot and allows me to focus my attention on where my clients' needs are without dropping potential clients.

Pros

The best features are its functionality and intuitiveness. The system helps me maintain control over my current and future business. Without it, I would have much less control over my schedule.

Cons

There are a few bugs being worked out with the merge tags in emails. The IT team is currently working on a fix and maintains communication during the process.

Review Source

CB

Christine B.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "KvCore is a Powerful Tool"

December 12, 2023

5.0

So far, so good. I am taking classes, watching videos, and webinars for the different features.

Pros

I like the platform and multiple tools all in one place.

Cons

I MUST take the time to learn and master the features.

Switched from

[Referral Maker CRM](https://www.capterra.com/p/161832/Referral-Maker-CRM/)

KvCore system was provided via RE/MAX.

Review Source

MN

Michael N.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Up selling to the Max"

August 18, 2021

1.0

I have found other CRM that include free KvCore charges. Also and this is very important...their lag time is very very slow. I have had clients who tell me that it takes forever for a search or page to download and the same is on the backend when you the agent are trying to do any work. It's a very slow system. I went with another company and the speed difference is like night and day and my clients love it. So before you get locked into a contract with them talk to other agents. You can't see the effects on a trial version but once you dive in you will see.

Pros

it did a good job with my leads when they came in and the automation was good

Cons

Poor customer service, most if not all of the items needed to run your system on autopilot is extra costs so be prepared to spend 100-300 more above the base price.

Review Source

RT

Rosalie T.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Helping me Keep In Front of my Clients "

January 12, 2022

4.0

Good

Pros

KVCore does keep up with the campaigns with clients and potential clients.

Cons

I cannot attach docs to send with my emails out. This is a major issue. So I go outside of the software to accomplish things I would have liked to have kept track of.

Review Source

Tim B.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Definitely buy this software"

January 18, 2022

5.0

Extremely positive. The software itself is intuitive and the help desk is one of the best I have ever dealt with.

Pros

The multitude of features such as drip campaigns and video are integrated seamlessly. Task management is also built in.

Cons

A feature that would allow you to schedule and document actual face-to-face meetings would be invaluable.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great CRM!"

January 18, 2022

5.0

I love it. It's much easier to track all my contacts, clients, leads, and prospects. I can validate emails and find out who is opening the emails. That feature alone is amazing! I would definitely recommend this to anyone looking for a great CRM.

Pros

KVCore took care of transferring my contacts which was super helpful. In less than 24 hours I was ready to go. Setting up campaigns is a breeze. There are many, many templates to choose from which is great!

Cons

So far I haven't found any cons. I've been using it less than 6 months.

Review Source

VR

Verified Reviewer  
Realtor  
Commercial Real Estate  
Used the software for: 2+ years

### "Great CRM for agents both residential and commercial "

January 7, 2022

5.0

Exceptional

Pros

It’s user interface makes it easy to track clients with the dashboard having all the information upfront

Cons

They have add on options that should be free and come with software Atleast a trial to see if it works with business

Review Source

Katelyn R.  
Licensed Realtor  
Real Estate  
Used the software for: 1-2 years

### "This Software is VERY helpful!"

September 6, 2019

5.0

Great!!!! Would definitely recommend and I will always use this program!

Pros

I love everything about this program. I get most of my business from here, its very easy to use and makes me look professional.

Cons

Nothing really, I can't think of a single problem I've ever had with this software and I have used it for some time now.

Review Source

AZ

Amy Z.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Really effecfive"

March 20, 2024

4.0

Great, really great - highly recommended

Pros

It’s helped me organize my contacts isn a “Set it and forget it” manner. Really a wonderful platform

Cons

Parts are not intuitive, really not intuitive

Switched from

[365 Command](https://www.capterra.com/p/158278/365-Command/)

Moved companies- no longer at Keller williams

Review Source

LE

Lori E.  
Agent  
Real Estate  
Used the software for: 2+ years

### "\*\*"

January 12, 2022

5.0

I am extremely happy with this program. It is what I kept asking for when I first got into realestate.

Pros

Ease in use, support, various uses that apply to my business

Cons

Nothing at this time. I am please with all facets at this point.

Review Source

JK

Julie K.  
REALTOR  
Real Estate  
Used the software for: 2+ years

### "KVCore Rocks"

April 2, 2020

5.0

Overall I really enjoy KVCore, it is easy to use and the customer service is very helpful. I had been using it with my previous company and when my new company told me it was what they were using I was super excited to be able to stay with KVCore.

Pros

KVCore is easy to use and helps me stay on top of my databse.

Cons

My only dislike is when a client unsubscribes I don't always get an alert and I haven't discovered (or asked) if there is a way to find out who has unsubscribed.

Switched from

[CINC](https://www.capterra.com/p/143799/CINC-Systems/)

Company change, but I am told the price and what was offered had a lot to do with the decision.

Review Source

Josh M.  
Principal Broker at Linked Realty  
Real Estate  
Used the software for: 1-2 years

### "Could Have Been Such a Good System"

September 19, 2018

2.0

Ok customer service. A lot of promises that never materialize. A sub-par system that will fail if they dont make something usable soon.

Pros

A lot of the ideas about how a CRM should work are there. Problem is, they take too long to implement anything. I have been working with a poorly functioning system for a year now.

Cons

usability. Have to be at a desktop or laptop. No working from your phone. (online use or app is useless). No mapping on your alert search. Mobile search for the general public is not very user friendly.

Review Source

DC

Deborah C.  
Real Estate Agent  
Religious Institutions  
Used the software for: 6-12 months

### "Weak product; refuse to fix bugs"

July 10, 2020

1.0

Overall, this is an immature product (as in too new to really work the way a CRM should) that is highly constrictive, inflexible, and badly designed. I am extraordinarily unimpressed.

Pros

It is included under my monthly brokerage dues, so that's about it.

Cons

Where do I start? Limitations: the software is extremely inflexible. It is rigidly designed and not extensible. Cronological: The out-of-the-box website was hideous. I had to pay a designer $550 to reconfigure it into something acceptable. I am a former computer programmer (HTML, JS, VBA, C++) and found the configurability of the website incredibly difficult & frustrating via their interface. I was lucky to find good help with this. Nickle & Diming: Every single thing costs $$$. $29 extra for a smart number??? Ridiculous!!! I pay $30/month to CallRail for up to 10 smart numbers!!! CRM "Reminder" interface: Clunky, almost unusable. "Automatic Behavior alerts": Absolutely awful. And unconfigurable. I have lost new leads due to the ugliness of the (unconfigurable) text messages that the system sends automatically. I turned that feature off, but now I don't get behavior alerts either, which is stupid for those two things to be inseparable. Customer support? Mixed. Some guys are good. Others ask questions that are bizarrely stupid in the circumstances (i.e. "what website are you using" (after I send a SCREENSHOT) Um... Yours? Duh!) Just unbelievable.

Review Source

CG

Ces G.  
Team Leader  
Real Estate  
Used the software for: 2+ years

### "KV Core - BHGRE - GG Impact"

December 21, 2022

5.0

Love it! I love the way it consolidates everything that I do across all phases of my business!

Pros

I like how robust the software is and how it integrates across everything I do in my business. It literally is one stop shopping!!

Cons

Steep learning curve for me! Some components came to me easily. Others took some time and effort to get fully integrated.

Review Source

VR

Verified Reviewer  
Licensed Realtor  
Real Estate  
Used the software for: 2+ years

### "kvCORE Review"

November 5, 2018

5.0

It is similar to Kunversion so I'm satisified with it but I would love it if the automated feature would be produced.

Pros

The automations are handy but one is missing that Kunversion had.

Cons

The learning curve. Having used Kunversion, it didn't take me long to learn about kvCORE but I know many agents who refuse to use either because it is challenign for them.

Review Source

RG

Randy G.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "My Review"

January 12, 2022

4.0

I like the program, I have had no problems with it.

Pros

I like that that kvCore helps me to keep up with my leads and stay in consistent contact with them.

Cons

When in the database the software is a little sluggish.

Review Source

TA

Thomas A.  
manager  
Real Estate  
Used the software for: 1-2 years

### "No problem sharing my positive experience with kvCORE"

January 7, 2022

5.0

Overall, it has been great. it keeps getting better as I have learned a little at a time and it is not all coming together.

Pros

It has changed my game with regard to staying organized.

Cons

The learning curve but that could just be me.

Review Source

JK

Jason K.  
Sales Broker  
Real Estate  
Used the software for: Less than 6 months

### "Great CRM capabilities"

March 15, 2024

5.0

Good. There should be a way to send buyers custom search features so when they sign up a criteria/feature email can be provided

Pros

The AI and customer notification feature that alerts you when a user/new user are on the site.

Cons

Upload feature of contacts is complex and formatting of the file needed is difficult

Review Source

VR

Verified Reviewer  
Associate Broker  
Real Estate  
Used the software for: Less than 6 months

### "new user realtor"

March 29, 2024

4.0

Pros

Not sure yet. Time will tell. Not used to format

Cons

Usage training not easy to navigate set up etc

Review Source

VR

Verified Reviewer  
Sales Manager and Realtor  
Real Estate  
Used the software for: Less than 6 months

### "KVCORE is Truly Next-Level Best CRM System"

December 9, 2022

5.0

The CRM System itself is great, and allows for all our social media needs to be fulfilled

Pros

Ease of use and navigating around the dashboard and CRM

Cons

Support Team Post-Launch hasn't been quite as good as we hoped.

Alternatives considered

[MoxiWorks Website Builder](https://www.capterra.com/p/176876/Moxi-Websites/)

Reason for choosing BoldTrail

We were promised that the support would be better

Review Source

DM

Don M.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Over Promised Under Delivered"

July 27, 2023

1.0

2 months in and I still do not have a functioning website that I am confident in

Pros

The platform has potential if properly set up

Cons

The main problem is that the website has had glitches that continue to happen with no accountability from KVcore

Switched from

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)

My overall experience with BoomTown was positive and was ready to try something new and when I put the cancelation request into BoomTown the BoomTown rep communicated that KVcore has purchased BoomTown and that is where I was Over Promised Under Delivered. Buyer Beware!

Review Source

BG

Brenden G.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Excellent CRM for Real Estate"

March 20, 2024

5.0

My experience with the system has been fantastic so far and looking forward to using it more in the future.

Pros

Everything about the system is very well done and helps me be more effective

Cons

There really isn’t anything about the system that I don’t like.

Review Source

KW

Kimberly W.  
Broker Associate Team Lead  
Real Estate  
Used the software for: 6-12 months

### "Love KV Core "

March 29, 2024

5.0

Pretty user easy. There are a lot of features so I am still learning how to use it.

Pros

I liked the campaigns set up for new leads. It helps me keep in contact and automate the new leads to convert them.

Cons

The Facebook boost interface. I can't see the stats for the boost. I have tried the lifecycle boost and I couldn't find info on the ads or stats. So I couldn't tell if it was useful.

Review Source

sB

shaunna B.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "KvCore as a New Agent "

December 18, 2023

5.0

I will continue to learn the features to get the most out of my KvCore. It is worth the trainings and PD's to learn about this.

Pros

KvCore has so many features to help manage and boost business.

Cons

All the money-making features are too expensive for a new agent to use.

Review Source

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