# Page 9 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is BoldTrail the right Real Estate CRM solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176447/BoldTrail/reviews --- BoldTrail 4.4 (563) [View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of BoldTrail ## Showing most helpful reviews Showing 201-225 of 563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jS jim S. Realtor Real Estate Used the software for: 6-12 months ### "Thanks" January 18, 2022 5.0 Getting different processes and streamlining the product to my needs. I’m on a generational between no Vietnam veteran kind of guy and I its generation understands computers so, figuring out exactly what the hashtags are doing and stuff like that it’s been a process Pros The training videos were very helpful and the personnel that you have are very helpful. The software in that whole package is much easier to use than what I was using at \[SENSITIVE CONTENT\] I couldn’t understand their program at all. Review Source JD Jackie D. Realtor Real Estate Used the software for: Less than 6 months ### "I love kvCore" March 15, 2024 4.0 Excellent experience with kvCore, easy to use and I love the lead gen. Pros Easy to learn and function. Great lead generator. Cons Some add ons cost more money the app needs to be more intuitive. Switched from [Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/) FUB was bought out by Zillow and I don't want to support Zillow. Review Source DM Duncan M. Realtor Real Estate Used the software for: 6-12 months ### "KvCore review" January 10, 2022 5.0 Im solving my forgetful tendencies to not text people back. Pros I Love how easy it is to use. The simple design is very interactive. Cons I Dont like how I do not receive notifications on my phone sometimes. Push notifications are turned on Switched from [Brivity Platform](https://www.capterra.com/p/207393/Brivity-CRM/) Too expensive. was already paying for kvcore and was not using it. Review Source LS Laura S. Realtor Real Estate Used the software for: Less than 6 months ### "Not Happy with Customer Service" August 14, 2020 1.0 great software concept but the worst and I mean the worst customer service I have ever experienced in 15 years in the real estate industry. Kvcore either needs to hire more people or stop taking in customers if not able to keep up with customer service. I get no response to questions regarding my bill, if it has been canceled and being billed for August. So since do not know if being billed I have to cancel my credit card now that is bad customer service when you have no choice but cancel a credit card because no response from the billing department. Pros The leads and able to generate leads, the bomb bomb video messages and many other features. Cons too many issues with the software and No help. you have to set up an appointment that takes days before you can talk about the issue your having which delays the performance of your job. Switched from [CINC](https://www.capterra.com/p/152829/CINC/) Brokers decision and now I am stuck using it and paying for boosting and google ads but I had a choice I would rather have broker use CINC Review Source MU Matthew U. Realtor and Team Lead Real Estate Used the software for: Less than 6 months ### "Most un-user friendly software i've ever used. " October 2, 2019 1.0 After using a well-built, functional CRM like FollowUpBoss, KVCore has been the most frustrating several months. The only reason i switched is FUB is it didn't have IDX integration. I am counting the days to my year contract is up with KVCore. I am a millennial and am good with using technology/software and have found it so difficult to work with. Logging calls, scheduling calls, tasks, meetings, emails, I mean EVERYTHING is so clunky and has no flow. I despise this software more than I can say. If it wasn't for it's IDX capabilities would've never made the switch. I would stay far far away. Going to try one of the many other softwares that integrate through the IDX once my contract is up. Pros The only thing that I like about this software is it's ability to create nice IDX websites and track user behaviour on those websites. Cons Literally Everything. No flow or functional user experience at all. Review Source Response from Inside Real Estate November 19, 2019 Hi Matthew, So sorry to hear about your troubles with kvCORE. We strive to create a platform that works for everyone, but sometimes, it just isn't the right fit. As with many full-service software platforms, the ramp-up can be frustrating and time consuming, especially when you're switching from a platform you've grown used to. If you haven't already, check out some of our resources that can help mitigate any confusion: Learning Portal: https://learn.insiderealestate.com/ FB User Group (for kvCORE & K+): https://www.facebook.com/groups/kunversion/ Webinars: https://www.youtube.com/channel/UCzisY4BtH-rqxYHRWgm90gA/playlists TT Todd T. Director of Agent Services Real Estate Used the software for: Less than 6 months ### "kvCore review" June 3, 2022 5.0 Pros I have used a few CRM programs with previous companies, but I have been very impressed with how seamlessly it works a lead through all phases of the sale process. The more our agents use the program the more they realize how much it can do to help them be more successful. Cons It does take a while to learn how to use it. Reason for choosing BoldTrail It was already being used by our Brokerage when I came on board Review Source AC Anslee C. Real Estate Professional Real Estate Used the software for: 1-2 years ### "KVCore " January 7, 2022 5.0 Overwhelmed. Trying to bite off small chunks at a time. Pros Still learning all the bells and whistles Cons Quite overwhelming. I think the campaigns are a bit confusing. I like the idea of them, but not quite sure how to fit them in. I also need help with keeping up with a checklist - like when to send a reminder for a birthday, etc. Review Source LB Lisa B. Realtor Real Estate Used the software for: 2+ years ### "KV Core for Your Business" December 22, 2022 5.0 Pros I love the fact that everything is right at your fingertips for great lead generation. Cons It's difficult to figure out how to use the features to get the best results. Review Source MB Michael B. Realtor Real Estate Used the software for: Less than 6 months ### "MWB kvCore Product Review" February 1, 2022 4.0 So far it's been good. Still learning how to set up campaigns. I'm getting more comfortable with the CRM. Pros There's a lot of functionality. And, I need to spend more time learning more of the capabilities. Cons Some things are not that intuitive, such as adding an attachment to an email message in the CRM. I would also prefer to have own cell number appear when I send texts from within the CRM. I don't understand why that's not possible. Switched from [MoxiEngage](https://www.capterra.com/p/173358/MoxiWorks/) kvCore was provided by the brokerage. Review Source Julian J. Real Estate Consultant Real Estate Used the software for: 2+ years ### "KV has been wonderful for my business" November 15, 2018 4.0 Overall, it's been a great system to use, and I recommend it all the time. Pros I have seen a direct impact on switching to KV. Cons The start up time can take some time if you don't have a lot of freetime. Review Source CB Claudia B. Agent Real Estate Used the software for: Less than 6 months ### "Great platform " December 12, 2023 5.0 Great, I love it, the open house app is awesome, I used all the tome Pros Easy to use, simplify my job, great training, totally recommended Cons The flyers need more colors to add, some are to plain Review Source DL Drew L. Broker/President Real Estate Used the software for: 6-12 months ### "Lots of great ideas, functions just don't work right. " August 7, 2018 3.0 Support is helpful and nice but I feel there are still TONS of issues that need to be resolved before it can be considered a viable office solution. Maybe a small team would be better. Pros Lots of potentioal and features in the works, but still a lot of bugs with core features. Cons 1\. Round robin lead distribution isn't a true round robin. I've had one agent get 5 leads in one day because the system starts at user 1 every time. It needs to start with the next user in the list once a lead is accepted. 2. Search functions on the front end still have issues. Type in a known active listing and it will say no results in the autocomplete. You have to hit enter, a lot of users won't do that if they see no listings found. 3. Confusion and tedious way to associate agents to their listings, if you have a big company this would be a major issue and source of frustration. 4. One more lead distrubition issue, the system is sending leads to one agent but then assigning them to another. I have now had 2 situations where one agent accepted the lead but it's been already assigned to another agent. Review Source AL Amy L. Realtor Real Estate Used the software for: 6-12 months ### "Over promise and under delivered" March 15, 2020 1.0 Just be aware of what you are getting and ask for a free trial if possible. We are stuck in a contract for nearly $800 per month that we cannot use. Pros There really wasn't any aspect of this program that worked well for us. Cons I was told that this software would replace lead generation and that it was intuitive to the systems that our firm was already using. What we found out was that the systems did not work together, we found ourselves manually inputting much of the information to make the system work. As for the lead generation, what we did through this system we could have done on our own without it. It took months to learn the systems and countless hours of manually entering in data which took us away from our priority which was the client. Review Source AS Amy S. OR Principal Broker Real Estate Used the software for: 2+ years ### "I enjoy KVCore" January 18, 2022 5.0 Pros I like the Property alerts for my leads. Cons I am Not sure what to tell you at this time Review Source LaTosha W. Associate Broker Real Estate Used the software for: 1-2 years ### "KV Core is Awesome!!!" October 17, 2018 5.0 Pros I really like the multi features KV Core offers. What I like most is the 800 call capture feature which is working for me 24/7. You can add the information to your sign riders, Craig’s List amongst other places and never miss a potential clients contact info again! Cons I’m pleased with all features at the moment! Review Source MM Michael M. Agent Real Estate Used the software for: 6-12 months ### "My KvCore" January 13, 2022 5.0 It has been an awesome process and awesome product. Pros It tracks people who sign in my website. It reminds me when I need to call, text or email customers. It tells me when customers look at properties when they have been away from my site for a while. It contacts me by text when someone visits my site. Cons I can not attach a flyer or press release to email. Review Source LG Laura G. Licensed real estate salesperson Real Estate Used the software for: 6-12 months ### "Great for a new agent" January 7, 2022 4.0 Pros The CRM is great. It populates tasks for me and automatically sends marketing and check-in emails on my behalf. It’s interested with my website and allows me to edit easily. The support and training is amazing. Cons I wish the CRM’s personal lead details had a better interface. Review Source KM Karen M. Commercial Real Estate Agent Real Estate Used the software for: 1-2 years ### "Using kvCORE for commercial real estate contact management" January 7, 2022 4.0 I use kvCORE to manage my commercial real estate contacts. It is thorough. I am able to quickly reach the information that I need. I do hope that some of the marketing functions could be made more relevant to commercial real estate (i. e. B2B). Pros The product is easy to use and has many functions that I like. The customer support and training are amazing. Cons The product could be improved to make it more relevant to commercial real estate agents. The playbooks and training could be more relevant. Review Source VR Vickie R. Realtor Real Estate Used the software for: Less than 6 months ### "Why I Like Using kvCore " May 2, 2020 4.0 Been able to capture 400 percent more leads on my own by interfacing kvCore with Facebook boosts. Pros It integrates well with how we do things at my brokerage by providing add-ons that help you to transition over with only minor hiccups, if any. Squeeze pages, Zillow, Facebook, and Google Ads integrations are great too. All sorts of tools that can help you do your business including auto dial and voicemail drop. Alerts you to false phone messages and automatically finds more info about your leads if any exists. Cons I don't like some featuress of the IDX web page, how your profile picture is so huge. Also have to scroll way down to get to Just Listed, Reduced Price, etc. when for me it would work better to have those features closer to the top. Would like to have the option of where to place those types of widgets. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) Company decision, so I don't know, but I'm glad they did because I like having more control and flexibility with my CRM system. And I'm able to keep my leads private. Review Source MF Marie F. Realtor Real Estate Used the software for: 1-2 years ### "KVCore Review " January 13, 2022 5.0 Lead Generation is awesome Pros Many options to choose from compared to my previous provider. Cons Takes a while to learn, but with daily use it became much easier. Switched from [iHomefinder](https://www.capterra.com/p/205125/iHomefinder/) More options with KVCore Review Source TF Terry F. Realtor Real Estate Used the software for: 2+ years ### "Terrys Review" January 7, 2022 5.0 I really like using KvCore Pros Has a lot to offer, for someone that is a new it would be hard to understand Cons I do not dislike anything I see using the software Review Source SS Stephen S. Realtor Real Estate Used the software for: 1-2 years ### "Keeping the unorganized...organized" February 25, 2020 5.0 Well it has been an effective way to keep this fast paced, unorganized fella into finding a simple system that allows me to keep my database workable. Pros It makes it easy from the lead capturing element because it adds them in and its up to me to plug in the necessary info. Providing I can get the info in the system it is a treasure of resources from that point. The ease of navigating through the database is very important to me and allows me to run through my daily process as seems fit. Cons I suppose it would be nice if it was easier to set up different future touch points so when im plugging in info quickly I can add the action that will happen in the future with them whether it be an email, text, etc... Review Source CM Christopher M. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "kvCORE" December 9, 2022 5.0 It's a must have for ANY real estate professional. Pros Easy to use and demonstrate to new agents. Cons There is Nothing I dislike about the software. Switched from [Lofty](https://www.capterra.com/p/157457/Lofty/) Brokerage change. Review Source Joe P. Realtor Real Estate Used the software for: 6-12 months ### "Best Real Estate CRM" December 14, 2022 5.0 Excellent; best CRM I have used and does everything well. Pros All in one CRM. Great mobile connectivity. Simple user interface, effective automation, and intuitive. Easy to setup. Excellent website management tools. Cons Nothing really. It does everything you want and you can customize it as deep as you want to go. Review Source MD Marcel D. Manager/Broker Real Estate Used the software for: 2+ years ### "I love KVCORE through MyWeichert" January 12, 2022 5.0 has more pros than cons Pros keeps me organized I'm able to see where I left off with my clients and pick up from there. Cons It's not easy to navigate by clicking and pecking Review Source Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.