# Page 10 | BoldTrail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is BoldTrail the right Real Estate CRM solution for you? Explore 563 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176447/BoldTrail/reviews

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BoldTrail

4.4 (563)

[View alternatives](https://www.capterra.com/p/176447/BoldTrail/alternatives/)

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Last updated March 13th, 2026

# Page 10 - Reviews of BoldTrail

## Showing most helpful reviews

Showing 226-250 of 563 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Melissa M.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Using kvCore to Generate Business Leads"

January 13, 2022

5.0

I think kvCore has everything needed to generate business leads. You just need to have time to explore and implement everything. I feel it will be valuable for growing my business.

Pros

The program is easy to use and change as needed. The main screen gives you a snapshot of active clients. The program easily uploads leads from my computer. It is easy to start mailing or text campaigns from the main screen. Everything runs without you having to worry about if it is working.

Cons

Many times, you have to repeat steps several times before they initiate. When you want to begin a campaign, you have to go back and check that the group you wish has been included in the campaign. It is difficult to alter a campaign that has already been uploaded as a template to make it unique to you.

Review Source

OH

Octavia H.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Do not buy this!"

March 3, 2023

1.0

Poor--I don't like the software, the system or the website.

Pros

I don't like anything about it--it's clunky, not user friendly and very hard to navigate.

Cons

It's very expensive especially considering I don't use it. After having it for a few months and trying to figure it out I realized it's just not for me so when trying to cancel you just can't. Like they can see how many times I've logged in -- almost none! Instead of just letting me out of the contract they are forcing me to pay $500/month for 13 months and they will do the same thing to you.

Reason for choosing BoldTrail

Reviews by industry leaders

Switched from

[Follow Up Boss](https://www.capterra.com/p/130020/Follow-Up-Boss/)

FUB was deleting my appointments out of my system (I have the screenshots from my assistant to prove it.)

Review Source

LR

Lisa R.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "KVCORE is the most capable CRM I've ever come across"

January 18, 2022

4.0

KVCORE has helped me to stay in constant contact with my SOI and provides many ways to stay top of mind.

Pros

KV Core is an awesome CRM. It has so many features built in for marketing to your SOI and obtaining new leads that if you utilize all that it has to offer, you are sure to increase your business.

Cons

It is a bit overwhelming at first because of the capability is has to do so much. You definitely need ongoing training and need to spend a great deal of time in it to benefit from all the features. One frustration is that it does so much automation that I am unaware of. The settings to control this are not easily found to be able to monitor the frequency of the automation.

Review Source

BCJ

Beverly Cherelle J.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "LOVING Lead Generation Again!!!!!"

May 1, 2020

5.0

I am a newer real estate agent who HATES the spreadsheet CRM data collection process! The KVCore CRM teaches, guides, streamlines and automatically updates everything I do in lead generation. I'm LOVING lead generation again!!!!!

Pros

Lead generation is paramount for the real estate business, but it is also EXTREMELY time consuming no matter how experienced you may be. Couple that with just being human, and occasionally make an error or forget to make an entry in updating your progress with a client, and you can sometimes kiss that lead GOODBYE!! The KVCore CRM solves ALL of that!!!!! KVCore helps newer users know just what to do WHEN!!! The KVCore CRM is extremely user friendly and provides excellent, REVIEWABLE training that can be applied IMMEDIATELY!! Also, KVCore assists those who have TONS of experience modernize and streamline their processes!!!!! NO MORE SPREADSHEET CRM DATA COLLECTION!!!!! For me, lead generation has, once again, become an ENJOYABLE way to start my day!!!!!

Cons

I do not have any negatives to mention at this time.

Review Source

JC

Jorge C.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "KV Core aka King of CRM's"

November 6, 2018

5.0

KV Core as said prior has been a game changer. The ability to post to social media and other third parties has been very helpful. The amount of time you spend on KV Core and adjusting it to your business will only enhance and help your business. This isn't a program where you begin using it and you feel like you're moving backwards. This truly does help an agent organize, follow up and stay ahead of everyday realty duties.

Pros

I compare this program 's CRM's abilities like that of Microsoft Excel. Like Excel, KV Core is limitless. It is truly up to the agent how far and imbeded they want KV Core in their daily business duties. It is a game changer, and even though I'm about 2 1/2 months into the program, I am still learning alot more about it. Which is a fantastic thing.

Cons

The only thing I don't like are 2 things: 1. You cannot find all the properties that all fall under a specific property management company. You must look for every property individually. Also, the status of the home cannot be seen on KV Core. If the property is pending back ups, Leased, Expired etc, you can only see that on the MLS. 2. You only have these choices on the frequency of sending alerts: Never, Instant, Daily, 2x/week or Weekly. There is no in between. What if my client wants one monthly alert at the first of the month or something? There should be a fully customizable alert system in place. Different clients, different needs.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 2+ years

### "kvCORE is just a good product"

August 20, 2020

4.0

It's a good place holder until something else comes.

Pros

Building squeeze pages and landing is easy.

Cons

Some of the default settings are difficult to change and hard to know if they are working. Also they only pull active listings from the MLS so no sold comps can be sent to buyers.

Review Source

JG

Joseph G.  
Customer Advocate  
Real Estate  
Used the software for: 1-2 years

### "Excellent CRM for real estate salespeople"

January 12, 2022

5.0

I use it mostly for CRM, to send email and text messages to my prospect / suspect base.

Pros

I like the mass email feature and the fact that you can create templates to make this automated. It also tracks every interaction.

Cons

Make it easier to send a message to all contacts.

Switched from

[Realeflow](https://www.capterra.com/p/186066/Realeflow/)

more focused on RE selling

Review Source

EA

Ellie A.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "I love Kvcore"

January 7, 2022

5.0

good

Pros

No bugs in the system. I like that part. There are different platforms of kvCORE, depending on what I want, My brokerage, team, or individual agent we are all happy with it.

Cons

nothing I object to.

Review Source

LB

Lawrence B.  
Associate RE Broker  
Real Estate  
Used the software for: 1-2 years

### "Product review "

December 22, 2022

5.0

My experience has been fine. Now that I’m familiar with it.

Pros

Mass mail ability and social media posts and tracking my customer info n market updates.

Cons

At first quite difficult. But u need to stick with it.

Review Source

LZ

Laurie Z.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great CRM "

December 21, 2023

4.0

Overall it combined a lot of the functionality that once upon a time you needed to use different programs to do.

Pros

It is user friendly and has all the functionality that you would want in a CRM and more.

Cons

Getting to the leads list seems a little cumbersome

Switched from

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

It was offered with Royal LePage and when I checked it out, it had all the features I needed.

Review Source

Roberto S.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Great CRM"

January 8, 2022

4.0

Pros

There’s so much you can do with kvcore, including add-ons on top of the preexisting features it already offers

Cons

Given that there’s just so many features, it can get quite overwhelming

Review Source

WL

Wanda L.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Great Site"

January 12, 2022

4.0

I like it. It has helped me grow my business

Pros

I like the landing pages, newsletters, and the ability to add mls search

Cons

Sometimes emails are not sent to my clients

Switched from

[LionDesk](https://www.capterra.com/p/151891/LionDesk/)

My brokerage offers KVCORE

Review Source

AM

Anne M.  
Marketing & Technology Specialist  
Real Estate  
Used the software for: 1-2 years

### "Manage your CRM is easy with kvCore"

January 21, 2022

5.0

Pros

The program is intuitive and can be easily be learned by users who have basic knowledge of technology.

Cons

The program can be slow and and clunky at times

Review Source

GH

Glen H.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Newish user"

January 12, 2022

5.0

Excellent . Enough training availble. Can't wait to.learn the advanced features.

Pros

Easy to use , easy to understand if you're open to learning it.

Cons

Not sure what I like least. Still getting in the groove of using it on the daily.

Review Source

Ron H.  
Assistant State Administrative Broker  
Real Estate  
Used the software for: 1-2 years

### "Extremely Robust Platform"

August 21, 2018

5.0

Pros

Extremely robust system that does virtually everything you need to stay productive in Real Estate.

Cons

There is a steep learning curve but if you stay plugged in to all the available training it can be overcome.

Review Source

EH

Eric H.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Broker "

January 21, 2022

5.0

Pros

The automatic responses system is great

Cons

Need to customize the automatic response and set up automatic emails to cram for holidays

Review Source

MW

Matt W.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Great value"

January 12, 2022

5.0

Very good to excellent. Best one I have used in 15 years

Pros

Easy to use. Great website. Easy to track activity

Cons

Customer service can be slow and takes a long time for them to get to you.

Reason for choosing BoldTrail

I was provided this by my broker but after using it for a while was sold on it.

Review Source

CM

Corie M.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Very helpful tool for Real Estate "

January 18, 2022

4.0

Pros

The features I find most impactful is the ability to send mass emails, put clients on an automated email drip that I pre-write, and the client-property matching is a fantastic tool to show clients everything in their search criteria.

Cons

It was a little tricky to learn at first, but KvCore offers training and webinars to help you be as successful as possible.

Review Source

VR

Verified Reviewer  
Applied SPED Teacher  
Real Estate  
Used the software for: 6-12 months

### "KvCore Is a MUST Have!"

November 7, 2018

5.0

Organization, Consistent Contact with clients, no client goes ignored.

Pros

Using kvCore really takes the stress off remembering which clients need to be contacted, and what last discussion was about. Numerous tools can be used to assist clients and stay organized.. Best part is they are all in the same place!

Cons

The tools can be overwhelming, but very useful with training.

Review Source

PB

Paul B.  
Boss  
Information Technology and Services  
Used the software for: 6-12 months

### "Brutal Support"

May 6, 2020

4.0

Happy with the tech, really terribly disappointed with the disinterest in supporting paying clients.

Pros

Very good functionality. Lots of great tools and add-ons (paid). Well thought out marketing and CRM components.

Cons

The support, that's really all. They take a week to answer each and every email on the same case. That's 3 emails in 3 weeks and a feature we started paying for is still not setup after an entire month. I've worked in IT support and I have used a lot of SaaS support and have never seen anything like this. The function we are asking for is a fundamental web function that works on standard protocols and systems (it is a DNS / header setup for a custom domain) and they want to take over complete control of the domain and all records and we would have no access to our own DNS... unheard of and nonsensical. I wanted to call them for support, but you have to book your support call and their next appointment is in... you guessed it... a week. How am I supposed to get my work done?

Reason for choosing BoldTrail

It was included in the brokerage fees.

Review Source

OT

Orlando T.  
Office Coordinator/ Real Estate Salesperson  
Real Estate  
Used the software for: Less than 6 months

### "Some Features Lacking"

January 7, 2022

4.0

For the most part it is easy to use but it lacks ease of use from one format to another. Computer to phone to tablet.

Pros

It is an all in one that allows for ease of use under one system.

Cons

Lacks proper implementation and some ease of use in certain areas like mass email. The window doesn't allow to maximize when editing. Integration with other software like Canva for marketing would help. It also has too many pay to use options.

Review Source

VR

Verified Reviewer  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Still Learning!!"

February 24, 2020

5.0

It is a much improved product from our previous website.

Pros

I like all of the different features and different ways to stay in touch with leads, past clients and SOI.

Cons

There are so many things to learn that it takes a while to learn and get used to using the different features.

Review Source

JC

James C.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Easy to implement and use"

December 14, 2022

5.0

Pros

Each day I receive an email with my daily tasks, this is a great help to ensure I don't miss an important contact.

Cons

There is a user learning curve that takes time, but applying the trainings available greatly shortens that that timeframe.

Review Source

VR

Verified Reviewer  
Agent  
Financial Services  
Used the software for: Less than 6 months

### "Value for the money"

November 19, 2018

5.0

Awesome, just awesome. I am on it several times a day on my Mobil, tablet and computer depending on access. by being able to do this allows me to complete my daily required calls and actually see what my prospective clients are looking at in real time.

Pros

The fact that you're prompted to do certain tasks on a daily basis. The more information you enter on the client the more valuable the program is to you therefore you're being influenced to actually build a relationship with the client which creates a lasting impression.

Cons

Maybe I have not learnt it as yet but I seem to have duplicate contacts as I loaded my linkedIn, facebook and general email contacts in the system which is great but I may now have to delete the duplicates

Review Source

VR

Verified Reviewer  
Realtor, SFR, HAFA, CIAS and Investor  
Real Estate  
Used the software for: Less than 6 months

### "KvCore Review"

October 23, 2018

5.0

My overall experience has been positive. The support team has always been there to help me, and they provide weekly training.

Pros

Easy to add prospects, follow up with prospects, and customize your messages. I like the reminders of the people I need to follow up because they visited my site or it's time to give them a friendly phone call. I also like how easy it's to post my listings to Craigslist and other sites.

Cons

Things I don't like about the software is when you create a landing page, once you create it and publish it, you can not go back and make changes. You have to start over again. I like that it has a text feature, but I don't like the limit of one text per month per prospect.

Review Source

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