# Pastel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pastel Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/176456/Pastel

---

# 

 Pastel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pastel

## What is Pastel?

Pastel is a website feedback software that allows web designers, developers, and agencies to collect visual feedback on websites they are building. Users share a link to get comments from reviewers on live sites, PDFs, and image files, seeing annotations layered on top of their content. The software centralizes feedback and approvals into one interface with features like status tracking, notifications, and integration with popular tools.

## What is Pastel used for?

[Review Management](https://www.capterra.com/review-management-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

88%

Neutral

12%

Negative

0%

Starting price

$49

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Pastel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://usepastel.com/&name=Pastel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pastel

4.5 (43)

VS.

[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/)

Starting Price

$49

Per Feature, Per Month

Starting Price

$199

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (43)

Ease Of Use

4.6 (340)

Value For Money

4.2 (41)

Value For Money

4.6 (322)

Customer Service

4.4 (37)

Customer Service

4.8 (327)

## Pastel alternatives

[4.6 (119)](https://www.capterra.com/p/173311/Adalysis/reviews/)

Starting price

$126.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (98)](https://www.capterra.com/p/146845/ReviewStudio/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176456/Pastel/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Commenting/Notes

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Collaboration Tools

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Data Import/Export

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Feedback Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Real-Time Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Tagging

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Pastel 12 features

Integration with content management software

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Import and export data to and from software applications

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Edit text as needed

Seamlessly integrates with 3rd party websites

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.1 (43)

4.1

Based on 43 reviews

## Pricing

Value for money

4.2 (41)

Free Trial

Free Version

Basic

$49.00

Per Feature,Per Month

Value for money

4.2 (41)

4.2

Based on 41 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (37)

4.4

Based on 37 reviews

## User reviews

Overall rating

4.5

Based on 43 reviews

Filter by rating

5(25)

4(13)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LD

Laura D.

Client Success Specialist

Marketing and Advertising

### "Pastel Is Perfect for Collaboration "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 4, 2025

Pastel is a fabulous review tracking tool for creative agencies and businesses alike. Perfect for collaboration!

Pros

Pastel is an awesome tool for tracking creative reviews for internal teams as well as clients. You can send a custom URL for users to review and provide their comments and recommendations on creative work.

Cons

I have not had any major issues with Pastel. My only reservation is you have to right click on specific pieces of content that are hyperlinked to be able to open them up and make sure they are linked properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Siphiwe H.

Senior Bookkeeper

Health, Wellness and Fitness

### "Pastel for everyday accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 26, 2023

Pros

easy to use in most businesses and once you lear Pastel you can easily learn other softwares

Cons

I wish it has AI to read documents and minimising having to manually capture.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

it was not working for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

junior bookkeeper

Accounting

### "Banking is simple with pastel"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2022

Our business operations have become more fluid as a result of automation, which has also significantly decreased our dependency on paper for reconciliation and reporting.

Pros

The system is extremely safe and makes use of most of the security tools used in banking and other high security software. It links quickly to bank account ledgers, enabling real-time updates on cash and capital flow.

Cons

The software is not very customizable, which limits its capacity to be a product that is specifically tailored for any corporate context.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Noluthando S.

Financial Accountant

Sports

### "Pastel Partner Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 9, 2022

Overall experience good.

Pros

Ease of Use and navigating thru the system for reports

Cons

It does not have a feature for exchange rates between the Rand Currency and other world currency. You have to convert overseas transaction manually before processing them in Pastel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Roan D.

unit Manager

Motion Pictures and Film

### "Pastel is improving faster and faster"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 30, 2022

I'm satisfied, Not ecstatic! but satisfied and happy.

Pros

The time it takes you to load and then touch up and image file

Cons

The amount of options available when finely editing the color

Switched from

[FL Studio](https://www.capterra.com/p/214598/FL-Studio/)

[Painter](https://www.capterra.com/p/246650/Painter/)

Loss of interest

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jaquelene D.

Bookkeeper

Accounting

### "Pastal- is it worth it?"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

September 12, 2021

Pastel is a handy software to use when interacting with accounting. Its nice to learn and you do not need internet to use it you can work offline.

Pros

Doing invoices, capturing petty cash and bank feeds, being able to send out invoices from pastel to clients

Cons

Journals, when you did a journal wrong you have to journal it out again which can lead to a messy business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Robin M.

Freelancer

Computer Software

### "Not for begginers"

5.0

Overall Rating

5.0

5.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 26, 2021

It is perfect for people that have experience in accounting but not so for beginners

Pros

It is a complete package for macro enterprises

Cons

Not as easy for business owners with little knowledge of accounting practice.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JAZE P.

Systems Administrator

Architecture & Planning

### "Pastel Payroll Conclusion"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

August 15, 2021

I would say that my experience with Pastel was bitter/sweet. If I wasn't under so much pressure to perform at the time maybe I could've been good at it eventually.

Pros

It is a widespread software in South Africa, it is sold in almost all consumer electronics stores nationwide and it is the most preferred method when it comes to Human Resources, on that front it stands out from most of its competitors.

Cons

The user interface. I hated it! I was just freestyling my way through the software and that wasn't very conducive because I was dealing with other people's wages as well as my own, there's no room for error when it comes to that. To those that went to college and university for this line of work, this may seem trivial to you, but for a newbie... I would advise you to take your time in learning the software first before starting a new business.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

I was on a quest to find a more user friendly software and didn't have a lot of time faffing around. I was still new to the whole payroll thing so I just chose to jump ship if you know what I mean.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing Pastel

I was doing someone a favor. The person who recommended Pastel to me was working as a representative for Sage and needed a sale so I supported her, to my disappointment though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Designer

Design

### "Excellent tool for annotating websites and giving feedback on the go"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 17, 2021

We were very satisfied with the product. We just moved to other alternatives which must admit are not as good as Pastel but are much cheaper.

Pros

Pastel is a great tool, it well designed, and has a beautiful minimal UI.

Cons

The price was expensive for what it was and we were not using it that much in the end.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

[Dropmark](https://www.capterra.com/p/210649/Dropmark/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

First, we moved from using Dropmark to Pastel because it seemed better to solve the purpose of annotating the websites right on top of the original item.

Alternatives considered

[Dropmark](https://www.capterra.com/p/210649/Dropmark/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[Volley](https://www.capterra.com/p/217071/Volley/)

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reasons for choosing Pastel

Pastel was more specific than Dropmark, Evernote, and OneNote for the purpose of marking up. And it is better designed than Volley, even though is more expensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Caroline C.

Designer

Arts and Crafts

### "A great design feedback tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 14, 2020

Pros

The best thing about the software is the simplicity and practicality for the customer to give their opinion.

Cons

The price is very high, especially because it has to be renewed every year, so it is only viable for companies. For users without accounting knowledge, Pastel is quite complicated to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176456/Pastel/reviews/)

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Popular comparisons

[DashClicks vs Pastel](https://www.capterra.com/compare/176456-179692/Pastel-vs-DashClicks) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)