# Neverfail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Neverfail Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/176465/Neverfail-Cloud-Backup --- # Neverfail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Neverfail ## What is Neverfail? Neverfail Cloud Backup and Recovery, built on Veeam, provides fast, flexible, and reliable recovery of server applications and data. Support for virtual, physical and cloud servers enables IT to deliver offsite disaster recovery (DR) services and ensure IT availability with the #1 VM Backup for VMware vSphere and Microsoft Hyper-V. ## What is Neverfail used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Backup](https://www.capterra.com/backup-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $17.5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neverfail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://neverfail.com/&name=Neverfail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neverfail 1.5 (2) VS. [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $17.5 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.5 (2) Ease Of Use 4.7 (294) Value For Money 1.5 (2) Value For Money 4.6 (279) Customer Service 1.0 (2) Customer Service 4.7 (284) ## Neverfail alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) ## FAQs about Neverfail Overview ### What company size and specific industries is Neverfail built for? Neverfail is designed for enterprise and IT organizations of any size that need fast, affordable cloud backup. The vendor description does not specify particular industries, so the product appears aimed at general business and technology teams rather than a single sector. Features and Usability ### What are the key features of Neverfail? Neverfail offers disaster recovery as its core feature, along with backup and recovery tools such as cloud backup, continuous backup, incremental backup, and backup scheduling. It also includes archiving & retention, data migration, encryption, secure data storage, patch management, policy management, vulnerability assessment, and web access/restoration. Getting Started and Support ### What training and onboarding options does Neverfail offer? Neverfail provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided learning remotely, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does Neverfail offer? Neverfail provides 24/7 live rep support for customers needing direct assistance at any time. This channel is suited to urgent issues and hands-on guidance, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Backup and Recovery Create backups and provide methods to recover deleted/lost data Backup Log Records the events that occur during a backup process Backup Scheduling Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup Process of backing up of files and applications to cloud-based remote servers for protection of data Compression Reduction in the number of bits needed to represent data Neverfail 18 features Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Move from one database to another, or upgrade the version of database software being used Plan and implement business continuity measures in case of unforeseen events Convert data into a code for security A visual way of interacting with an application or operating system using items such as windows, icons, and menus Copy only the new data that has been changed or created since the previous backup Create, manage, and track policies and procedures within an organization Access work applications remotely, for when working away from the office and/or traveling Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Securely stores data to prevent data loss or breaches Encrypts all information within a virtual machine including data, files, OS and software programs. Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 2.0 (2) 2.0 Based on 2 reviews ## Pricing Value for money 1.5 (2) Free Trial Free Version Basic $17.50 Per Feature, Value for money 1.5 (2) 1.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (2) 1.0 Based on 2 reviews ## User reviews Overall rating 1.5 Based on 2 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent GF Greg F. 911 Director Public Safety ### "My Employees name it Alwaysfail!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 24, 2019 See the cons... this software is useless!!! Pros I have to think long and hard to come up with a PRO for this software. It is great concept and maybe could really help if it worked correctly and/or was setup right Cons From day one this software has been nothing but trouble. During setup we were told that our system would be down for a couple of short periods during reboots and software config. Well that turned into being almost the entire time for two days. Then Neverfail broke most of the software programs we were running and the tech offered no help as to getting things back up and running. It was so bad that we finally just turned Neverfail off and do not use it. Since that time, we still to date continue to have trouble every single time we try to leave Neverfail active. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Eli P. Centralized Services Manager Information Technology and Services ### "Very disappointing performance. Support is well below par." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 5, 2019 Overall, I have not been very happy with Neverfail. It is very unlikely I would recommend the product. Pros Usually, it works reliably, allowing us to host systems off site and reduce hardware and maintenance costs. Cons For a cloud hosting company, there have been a more than usual amount of network connectivity issues. Server performance can be subpar at times. Support is very lacking. In several occasions, I have attempted to call support with a critical issue only to dropped into a voicemail box. One one occasion, support was supposed to move a VM over the weekend, forgot,then was supposed to start it overnight, forgot again and then started in the morning causing severe performance issues on a critical system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.