Call Handling Services

Cloud Contact Center

Who Uses This Software?

Cloud Contact Center is a web-based contact center for companies that want to support or completely replace a current phone system. Cloud supports calls, SMS, email, and web chat interactions

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Call Handling Services for pricing details
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Call Handling Services
  • United Kingdom

About Cloud Contact Center

Contact center solution with callback request functionality and easy queuing.

Cloud Contact Center Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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