# Mail Designer 365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mail Designer 365 Software - reviews, pricing plans, popular comparisons to other Graphic Design products and more. Source: https://www.capterra.com/p/176474/Mail-Designer-365 --- # Mail Designer 365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mail Designer 365 ## What is Mail Designer 365? Mail Designer 365 is a visual design platform, dedicated to building modern, responsive email newsletters that work with all email clients. Join designers, marketers, web professionals and businesses around the world that create amazing newsletters with Mail Designer. Design professional mobile-ready, responsive newsletters for desktop and mobile devices, no HTML coding required! Full layout flexibility lets you create any newsletter layout, thanks to a powerful yet familiar interface. ## What is Mail Designer 365 used for? [Graphic Design](https://www.capterra.com/graphic-design-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mail Designer 365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://maildesigner365.com&name=Mail Designer 365) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mail Designer 365 3.1 (8) VS. [4.6 (1,231)](https://www.capterra.com/p/174232/adobe-express/reviews/) Starting Price €15 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (8) Ease Of Use 4.5 (1,230) Value For Money 2.7 (7) Value For Money 4.4 (884) Customer Service 2.9 (7) Customer Service 4.4 (739) ## Mail Designer 365 alternatives [Canva](https://www.capterra.com/p/168956/Canva/) [4.7 (13,300)](https://www.capterra.com/p/168956/Canva/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168956/Canva/) [Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/) [4.8 (2,444)](https://www.capterra.com/p/229092/Adobe-Photoshop/reviews/) Starting price $22.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229092/Adobe-Photoshop/) [GIMP (GNU Image Manipulation Program)](https://www.capterra.com/p/168960/GIMP/) [4.4 (3,495)](https://www.capterra.com/p/168960/GIMP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168960/GIMP/) Highest Rated [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) [4.8 (8,646)](https://www.capterra.com/p/227125/Adobe-Illustrator/reviews/) Starting price $22.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227125/Adobe-Illustrator/) [View all alternatives](https://www.capterra.com/p/176474/Mail-Designer-365/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Image Editing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Edit, touch up, and convert images for publishing Content Library Centralized repository to store content and assets Preview Functionality Preview materials before finalizing projects Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Mail Designer 365 5 features Provides a channel for team members to share media files, communicate, and work together Centralized repository to store content and assets Edit, touch up, and convert images for publishing Preview materials before finalizing projects Search and filter data across systems to locate required information by entering keywords or certain criteria Features 3.5 (8) 3.5 Based on 8 reviews ## Pricing Value for money 2.7 (7) Free Trial Basic €15.00 Flat Rate,Per Month Value for money 2.7 (7) 2.7 Based on 7 reviews ## Support, customer service and training options Customer Service 2.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (7) 2.9 Based on 7 reviews ## User reviews Overall rating 3.1 Based on 8 reviews Filter by rating 5(1) 4(3) 3(1) 2(2) 1(1) Mentioned topic Sorted by most recent PS Patience S. Owner Entertainment ### "Mail Designer... Definitely do not reccomend it" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 11, 2022 I was hesitant to get mail designer 365 when they went to an annual plan, especially with all of the disappointing bugs. Even more upset when it was renewed without my knowledge since I don't use it often I got a surprise on my bill. They refused to reverse the charge. If I could give them less than 1 star I would. Terrible product and customer service. Don't waste your money. Pros I like the idea of the software but it misses the mark in stability and functionality. Cons The software crashes constantly. Also when using links in a newsletter it often fails to save your link updates creating a hassle. Who wants to resend emails because of glitches. In order to not break your formating in transit, you have to select an option that will hyphenate words in weird places. In addition to that, the product is grossly overpriced. It's continued to hike in price each year and now requires an annual subscription that they auto-enroll you in. They don't even send a courtesy notice that they are going to bill you like most companies so you will get a surprise in your account. When contacting customer service they are unhelpful and uncaring. Prepare to pay for an overpriced product that will only meet your needs some of the time. Also it turns out the tool is blacklisted so your newsletters will often go to spam. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I thought mail designer would allow me to have more flexibility in my contact lists. Turns out the tool is blacklisted so your newsletters will often go to spam. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Monico C. Owner / President Photography ### "Needs updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 10, 2021 They have always responded in a timely manner. Pros I liked the modern templates that simplified workflow. Moving gifs that made your email stand out. Sending out to Mailchimp is a plus. Cons I was an early adopter to the software and had it before it was a subscription model and after the change took place, my software had less options. Now templates are paid options. I like that you can adjust emails for various formats - phone, tablet, etc, but it is a lot of work making sure they all read correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Miquel P. diseño Design ### "UNA BUENA APLICACIÓN" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 14, 2020 Más de dos años trabajando en esta aplicación y estoy muy cómodo con ella Pros Facilidad de uso y su integración con mailchimp o otras aplicaciones Cons No esta en español y encuentro a faltar más tutoriales Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Agilidad de trabajo Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Mail Designer 365 Caracteristicas de la aplicación Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Maria C. Business owner Food & Beverages ### "No technical support at all" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 April 15, 2020 Within a year the company switched to monthly payment for the license, like Adobe. It is a nightmare, the price is 10 times more expensive, the options with Mac Mail are not present anymore, they say Mac Mail does not support this type of solutions, so we are busted and they did not inform the setbacks, until you go crazy trying to make the system work then you go crazy. Some new features are better, however, now you are forced to use Chimp mail to send your newsletters, even if you do not want to. I have been trying to contact the costumer service for about 3 months, and once I got a generic email, and then total silence. The tutorials and available information is insufficient. And if you try to find out the company's telephone number it is totally non existent. the only chance to find information would be visiting them in Germany. It is frustrating because I saw lots of potential with this tool, I was happy with the first version, and now I feel trapped and cheated. They also have a very bizarre payment system, and it is impossible for you to access to your account. So you have no idea what your id number is, and it is totally impossible to get support or write them an email, because you lack of the basic information about your account. It is extremely frustrating. Pros I loved the software at first. In prior versions, I was able to create newsletters and send them to my clients directly from my Mac Mail. It look pretty good, although the biggest problem was the font. The price was excellent, because it was a one time payment. This tool was also so versatile, so happy with the idea of it. Cons No costumer service available. No access to your own account information. The platform for support only provides information about how to pay. It has a lot of problems with using fonts, even the fonts they themselves have issued in their example newsletters. It is problematic to use the spaces for images because they present some invisible zones that make half of your images invisible in the display, and there is nobody to ask for support. I have been trying to contact them for about 3 months. It does not work with Mac Mail anymore. Cannot feed more than one or two email addresses at the time. So you have to send emails one by one to your customers. You are forced to use Chimp mail, there is no alternative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Timothy L. webmaster Arts and Crafts ### "Overblown and expensive - abandons early users" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 10, 2019 Very disappointed that they have "upgraded" way beyond my needs and budget Pros Very simple to build customisable and reusable email designs No need to link to distribution software so ideal for very small organisations Stand alone application that does not require an internet link like most cheap or free alternatives Cons First they switched from a single license to a 365 subscription but it was still only 50 euros a year Now they want you to sign up for a "business plan" that will cost 240 euros a year (once the 50% initial discount expires) In going after the high end corporate business they have abandoned small users with simple needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB elson b. inventory manager Retail ### "Prompt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2019 My overall experience is five stars out of five ,I agree and accept all this software because is easy and not expensive . Pros I am very happy with this software , it was worth trying it, I accomplished easy task in faster time. My coworkers were asking me about it and I suggested them because is very related with the office works and designing in a better option the way they want. Cons I liked all the features and it was attractive and agreeable to use. I had fun to play with so many options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Greg A. Founder & Creative Director Marketing and Advertising ### "Definite learning curve, but powerful, excellent software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 30, 2018 Pros The ability to generate html code that we can paste into other platforms such as Mail Chimp and Constant Contact has been a HUGE time saver for us, and that alone is worth the cost of admission. The features are awesome, and the ability to create highly styled emails and also to save layout elements for future use makes Mail Designer 365 a valuable tool in our arsenal Cons The learning curve was a little steep and there wasn't much help initially... we just had to sort of figure it out, but it wasn't too tricky and we were able to get up and running relatively quickly. We're web developers though.. the average user may find the learning curve a little more intimidating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Creative Director/Director ### "Mail designer 365 used to be a great simple way to easily build professional looking email" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 25, 2018 Pros The software offers almost an infinite number of layouts and themes for really good looking emails. If you already have any experience of DTP you will easily be able to pick it up and run with this app. One excellent feature is the excellent support for mobile views as standard so you can quickly set up either liquid layout or specific layouts for different screen sizes. Another notable mention must be for the large variety of preset layouts and access to unsplash built in. Cons So as I said it, "used to be a great simple way to easily build professional looking email" But... Since the software has become subscription based the build quality appears to have faltered with crashes and bugs when I was using it. Also at the subscription pricing it has become very (in my opinion) expensive and it is dubious as to whether it is worth the money excluding the bugs in software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176474/Mail-Designer-365/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)