# Your.Rentals Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Your.Rentals the right Vacation Rental solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176494/Your-Rentals/reviews --- Your.Rentals 4.3 (98) [View alternatives](https://www.capterra.com/p/176494/Your-Rentals/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Your.Rentals Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Nazifa Z Patient Care advocateHospital & Health Care, 51 - 200 employeesUsed the software for: I used a free trial. “It allows seamless connection to various sales channels and helps assess your property effectively.“ April 14, 2025 Sf Stephanie f Short termReal Estate, 2 - 10 employeesUsed the software for: I used a free trial. “At first I was scared that was not going to work because I was new to the site so I thought I was wasting my time BUT THE CUSTOMER SERVICE DIDNT GIVE UP ON ME UNTIL I MADE IT“ November 2, 2023 Nazifa Z Patient Care advocateHospital & Health Care, 51 - 200 employeesUsed the software for: I used a free trial. “Payments are always on time, which adds to the trust.“ April 14, 2025 GS George S CooManagement Consulting, 201 - 500 employeesUsed the software for: Less than 6 months. “Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere.“ June 7, 2022 RZ Roza Z Owner of the property Leisure, Travel & Tourism, Self-employedUsed the software for: More than 2 years. “You can also sync your calendar with other sites, which is pretty handy.“ September 7, 2022 GS George S CooManagement Consulting, 201 - 500 employeesUsed the software for: Less than 6 months. “They are asking for ID's and sensitive documents through email and they do not tell you the purpose.“ June 7, 2022 EP Eleni P Reservations and MarketingLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 6-12 months. “It is very easy to use, efficient and a good tool to manage our listings.“ September 2, 2022 JA Jennifer A LawyerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I incurred £400 in costs for cleaners, agents,WIFI, electricity costs to make the apartment ready for the renter.“ May 30, 2020 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lacey C. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Ready to book!" September 30, 2022 4.0 Over all I've been pleased. I think there is a lot of potential here. Pros I love the vast sources to get bookings and the gentle fee for service. Cons I wish there was better forms of guest communication within the software. Review Source Response from Your Rentals October 4, 2022 Thank you very much, Lacey. Great to see our software is helping you in managing your property :) We'll continue to improve guest communications. AA Alessandro A. ditta individuale Commercial Real Estate Used the software for: 6-12 months ### "Highly recommended \*\*\*\*\*\*\*\*\*\*" August 29, 2019 5.0 in 7 months of activity with the site I had 4 reservations and at least 7/8 requests for information. I'd say it's a good average. I hope to be able to implement reservations for the winter and the next summer season Pros Easy to use and understand, complete for the management of a tourist services activity Cons When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in. Reason for choosing Your.Rentals Because trivago asks for an annual subscription while your rentals are on commissions Review Source GS George S. Coo Management Consulting Used the software for: Less than 6 months ### "Hots keep away I warn you." June 7, 2022 1.0 I warn you guys in order to avoid all this bad experience do not go to them. You will be grateful because I saved you from lot of waste of time. I am just dissapited that I did not came here to read reviews from the first time. It was too good to be true. Pros When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear Cons They are asking for ID's and sensitive documents through email and they do not tell you the purpose. Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling. They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens. Review Source Response from Your Rentals August 25, 2022 Dear George, We are sorry to hear you are having a bad experience. It sounds like you have gone through our verification process, where we are obliged to request documentation to publish the listings on every single channel. The requested documentation is to avoid possible fraudulent misuse of the platforms. Thank you for taking the time to write the review. We will continue to enhance our system. Nazifa Z. Patient Care advocate Hospital & Health Care Used the software for: I used a free trial ### "A Partner You Can Count On" April 14, 2025 4.0 Honestly, out of all the booking platforms I’ve used, Your.Rentals has the most responsive and dedicated customer service. They act quickly and won’t rest until any issue is fully resolved. Payments are always on time, which adds to the trust. I’d confidently recommend Your.Rentals to anyone I meet. Pros The platform is user-friendly and really helpful for those of us in the hospitality industry. It allows seamless connection to various sales channels and helps assess your property effectively. Cons One downside is the lack of support for managing multiple identical units under a single listing—you have to create each one separately, which makes calendar management quite time-consuming. Review Source VR Verified Reviewer CEO Hospitality Used the software for: 6-12 months ### "The Best System for Future Online Booking" September 2, 2019 5.0 Direct booking and collect payment from the guest, so I do not need to install the payment gateway Pros Direct Booking Feature and Chanel Booking Cons NO Smart Pricing where we can set for minimum and maximum Review Source VR Verified Reviewer Business Owner Hospitality Used the software for: 2+ years ### "worse customer care ever " February 24, 2020 3.0 Take ages to reply and payout process is slow sometimes you will not have payout reference email and i felt like they only care about their service fee & commission and in my experience i have lot of confusion with guests which i get through your.rental as they were not aware of many things end of the day i have issue with guests and they will bad experience and it has huge impact on my property reviews as your.rentals management is not properly updating information on other channels like booking.com airbnb .etc Pros lot of channels available easy to input all information Cons lot of bugs poor customer service you will have to wait over 48 hours to get a reply specially there is no CS at weekend Review Source VR Verified Reviewer Owner & Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "General review" February 2, 2019 3.0 This is my second year at Your Rentals and I only received one booking, for the upcoming season. Pros The software is simple and easy to use. The interface looks nice. Everything is easily accessible. Received only one booking though, in 2 years. Cons Would be better if guests communicate directly with the host, not via YourRentals agent. Property page score is too thorough, it's complicated and asks too much to achieve a high score. Review Source VR Verified Reviewer Manager Hospitality Used the software for: 6-12 months ### "Good option" December 16, 2020 5.0 Good. I will continue for sure. Pros It is to list just in one platform and then the platform to list for you on many others websites. Cons The software is okay. I did not like that in this period i received reservations only from booking.com Review Source Response from Your Rentals December 30, 2020 Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature! VR Verified Reviewer Owner Real Estate Used the software for: 6-12 months ### "great software to combine all online platforms" February 1, 2019 5.0 Pros Its great to have a one stop shop with all the OTA's in one place and discover new ones you never heard of. In addition you only need to create one listing and not having to subscribe on each and every one of them Cons The commission fee is very much higher then certain pages for example airbnb, trip advisor, homeaway all charge 3%. Your.rentals charges 18%. This is way too much in my opinion in fact we left our original listings with the page directly as this is from where the business comes from. On another note we do not receive much feedback from the page. Considering we are being listed on so many pages we get very little bookings. Review Source VR Verified Reviewer Operational Villa Estate Manager Hospitality Used the software for: 1-2 years ### "Your.Rentals review" February 12, 2019 3.0 overall good , but still low customer Pros easy to use, and good customer service, remaining email Cons easy to use, but still hard to generate customer Review Source George G. Manager Hospitality Used the software for: 1-2 years ### "Good for some websites..." August 31, 2022 5.0 Pros I find out about less known channels through your rentals Cons I do not think is something i do not like Review Source Response from Your Rentals September 1, 2022 Thank you George for your feedback. Great to see that you have been using our product for more than a year. We're happy to know that you found many other less-known channels through Your.Rentals. We are continuously adding new OTA channels to our platform. We will have more good news to share soon! OK Oya K. Owner Commercial Real Estate Used the software for: Less than 6 months ### "Very helpful" September 7, 2022 5.0 I am not good at using applications. Alsa i had extra problems because of the country I live in. They solved all my problems Pros The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands Cons None at all. Very easy to use. Even if you experience a problem, the support team is always there for you. Review Source Response from Your Rentals September 8, 2022 Thank you! We're happy to have you as our customer :) EN Elisa N. Back office clerk Furniture Used the software for: Less than 6 months ### "On a good way, but needs to be improved" July 3, 2019 4.0 I started because I was not able to have many guests only with Airbnb. I would like this to become an alternative to Airbnb. But in my opinion commissions are very high, I had to increase prices in order to get a decent revenue on the room. And since the ranking of my apartment is low and I do not have visibility, I did not get any more reservations. Pros It is a valid solution for renting through many channels. And the direct reservations are a good way to avoid intermediates when you have a business partner you want to host directly. Cons It's quite complicated to have a good ranking, and therefore good visibility of your advertisement. In my case, for example, although I wrote all necessary information about the room and the services that are provided, in many languages furthermore, and I applied discounts and promotions as requested, my advertisement is qualified as "average" and it has low ranking and low visibility. As I explained, many beautiful photos and a lot of services provided are not a guarantee of quality of the accomodation. Many renters are offering simple and essential accomodations but they are clean, kind and efficient. In my opinion, FEEDBACKS FROM GUESTS SHOULD BE CRUCIAL IN RANKING AND VISIBILITY OF THE ACCOMODATION ONLINE. Review Source Response from Your Rentals July 8, 2019 Thank you very much for your comments and thoughts, Elisa. It's comforting to read such a detailed review. We will pass this to our product development team to keep on updating our product. RG Roberta G. English teacher E-Learning Used the software for: 6-12 months ### "The worst service ever" February 8, 2019 1.0 They arrived on Monday 4 Feb and today Friday I haven't received my payout. Pros Nothing. Neither my guests nor I will be using this website. Cons Difficult to find help. Three days for an answer Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent. My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem. Review Source Response from Your Rentals February 14, 2019 I¿m sorry you¿ve had a bad experience and I¿d like to apologise on behalf of the company. I¿ve looked into your case and I agree that on this occasion our support fell short of our usual high standards, and I would like to assure you that we¿ve put some new guidelines in place to address this. Regarding your payout however, it looks like the delay was due to your bank details being missing. I can see this has been resolved now, if you¿d like to discuss this, or anything else further you can contact support@your.rentals, or message me personally at dan.johnson@your.rentals. HS Honey S. Owner Real Estate Used the software for: Less than 6 months ### "New Beginning" August 7, 2019 4.0 As of right now I will have to see how the process goes and how many bookings I will have with this new added service. Pros I thought it was going to be easy to navigate through the site... I found it difficult when I had to import and export calendars from one channel to the site. Also I had difficulty getting someone on the phone since they are in SWEDEN. We are here in the USA... I was unaware when I signed up that there would be no APP or customer service 24/7. It is a problem if you have a problem with a guest and a booking....I was able to reach a customer service person more than 12 hours after I needed help. There is no direct number to call and there is NO APP. I will give this 3 months to see how the system really works and get all the kinks worked out. What I like most is the fact this tool reaches so many different channels to try and promote your home based business Cons NOT having a customer service agent available when i needed one. Review Source AV Antony V. Chief Operations Officer Hospitality Used the software for: 6-12 months ### "Review About Your.Rentals" February 12, 2019 5.0 Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future. Pros The pms is very userfriendly, and as a system it is very easy to navigate. Cons considering i have uploaded almost 1000 properties, there isn't anything not to like. Review Source VR Verified Reviewer Gestore struttura Real Estate Used the software for: 1-2 years ### "Good visibility, easy to use" February 1, 2019 4.0 Pros Easy to use all the channels, good comunication, you can choose what channel use Cons Hight commission make you uncompetitive, really few reservation from that. Booking and Airbnb take the most of the guest, the pricing on the calendar are not really user friendly Review Source MR Marina R. Owner Architecture & Planning Used the software for: 6-12 months ### "Review" March 4, 2019 3.0 Following rentals on one platform but I do not get feedback. Pros I can follow my rentals easily, at first when I started it was easy to connect but I am not sure that I am up to date on some platforms like tripadvisor Cons Synchronisation with Airbnb does not work and I have problem with sync of prices Review Source FH Freddy H. General Manager Hospitality Used the software for: 1-2 years ### "you rentals overview" February 1, 2019 4.0 We dont have now any problems Pros Easy to use the availabelity rate and special offer Cons It is everything great easily to use and understanding Review Source Response from Your Rentals February 4, 2019 Great to hear that you have been using Your.Rentals successfully, Freddy :) Thanks for the review! If you have any questions about anything please get in touch Gianni A. Shipbroker Real Estate Used the software for: 6-12 months ### "My experience with Your.Rentals" February 2, 2019 5.0 Pros Help and kindness of staff and easy procedure for add the listings Cons It's asking too often to update the calendar Review Source DS Dionusia S. Owner Leisure, Travel & Tourism Used the software for: I used a free trial ### "Your.Rentals Review" August 27, 2019 5.0 Very Good. Pros Organized and Easy using Computer Application. Quick response in my enquires. Cons Nothing to refer Review Source CM Carlos M. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Versatile " February 9, 2019 5.0 Well this will be my first time to acomódate guests from this software. Looks a very nice couple from Canada who will be stay with us. Pros The versatility of the platform and easy to find out how to use it. Cons They don’t send me a lot of clients. I will like to receive more travelers from you. Review Source FS Francesco S. architect Architecture & Planning Used the software for: 6-12 months ### "one for all" February 1, 2019 5.0 Pros It's simply fantastic with just one entry you're projected onto different channels in one go Cons Updates to the variation of the ad are often not carried out promptly by the various channels Review Source MF Mehrnosh F. Manager Real Estate Used the software for: Less than 6 months ### "Worth trying " February 1, 2019 4.0 Pros Connecting to different channels and a broad network Cons Some features needs to work on more like my connection to my hosts Review Source SM Sergio M. Owner Leisure, Travel & Tourism Used the software for: I used a free trial ### "Your.Rentals are a great company to work with." August 31, 2022 5.0 The best! Pros Your.Rentals covers everything: marketing, customer service, attention to hosts. Communications with them are excellent. I love working with Your.Rentals Cons None. Your.Rentals is always available when I need them as well as the customer services to our mutual clients. Reason for choosing Your.Rentals Because they are very professionals on every angle. Review Source Response from Your Rentals September 2, 2022 Thank you Sergio for your kind words. It really delights everyone in the team. We love working with you, too! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.