---
title: "Vectera Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vectera Software - reviews, pricing plans, popular comparisons to other Meeting products and more."
source_url: "https://www.capterra.com/p/176498/Vectera/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Vectera Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Vectera

## What is Vectera?

Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings online. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

## What is Vectera used for?

[Meeting](https://www.capterra.com/meeting-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$9.99

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vectera?[Manage this product listing](https://www.g2.com/products/vectera/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vectera

4.8 (106)

VS.

[4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$9.99

Other, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (106)

Ease Of Use

4.6 (11,158)

Value For Money

4.9 (97)

Value For Money

4.5 (6,875)

Customer Service

4.9 (94)

Customer Service

4.4 (6,629)

## Vectera alternatives

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

Highest Rated

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (87,164)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[4.4 (11,534)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163332/GoToMeeting/)

[View all alternatives](https://www.capterra.com/p/176498/Vectera/alternatives/)

## FAQs about Vectera

Overview

### What problems does Vectera solve?

Vectera solves scheduling back-and-forth, client access barriers, and lost meeting context by combining browser-based video rooms, booking, persistent client workspaces, and shared whiteboards, files, recordings, and co-browsing. Coaches, consultants, agencies, trainers, and support teams benefit most when running recurring one-to-one or small-group sessions, client onboarding, demonstrations, and remote troubleshooting.

Answer based on 87 reviews

Overview

### Which roles and teams benefit most from Vectera?

Vectera is most used by business owners, CEOs, and founders who run client meetings and oversee remote service delivery. Account managers and partner teams use it for customer check-ins and relationship management, while consultants, project managers, developers, and marketing professionals conduct collaborative sessions, demos, and project discussions.

Answer based on 106 reviews

Overview

### What company size and industries is Vectera built for?

Vectera is built for innovative professionals building customer relationships, primarily in small businesses (97%) and Marketing and Advertising or Education Management (15% each). Reviewer data also includes Computer Software organizations (8%), while midsize businesses account for 2% and enterprises represent 1% of users.

Answer based on 106 reviews

Features and Usability

### What are the key features of Vectera?

Vectera includes core video conferencing features: persistent meeting rooms, video meetings, screen sharing, and interactive whiteboards that retain shared materials between sessions. Differentiating capabilities include browser-based client access through shareable room links, co-browsing for guided support, appointment scheduling with calendar sync, session recording, and customizable branding for client-facing meeting spaces.

Answer based on 54 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Vectera offers a free plan, plus the $9.99 Pro plan with a 14-day free trial and the $21.99 Business plan with a 14-day free trial. The free tier includes 4 meeting rooms, unlimited 1-on-1 meetings, co-browsing, scheduling, and screen sharing.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Vectera integrate with?

Vectera integrates with 9 third-party tools, including Google Calendar for meeting scheduling and calendar synchronization. Its catalog also lists ActiveCampaign, Dropbox, Google Drive, Microsoft 365, Pabbly Connect, Salesflare, Stripe, and Teamleader, covering CRM, file storage, productivity, automation, payments, and customer-management workflows.

Answer based on 16 reviews

Getting Started and Support

### What training and onboarding options does Vectera offer?

Vectera provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference, and videos support self-paced review.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Vectera offer, and how do users rate the experience?

Vectera offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, helpful, detailed, and receptive to questions and improvement ideas. Several report responses within hours or immediately, although one reviewer noted that replies can sometimes be slow when the software has bugs.

Answer based on 24 reviews

Team improvement

### Does Vectera keep improving based on customer feedback?

Vectera continues to develop its meeting platform in response to customer suggestions, with users noting responsive support and regular feature updates. Coaches, tutors, and client-facing teams value the team's communication and willingness to address issues, although some users still want better call quality, mobile improvements, and phone-call options.

Answer based on 25 reviews

## Features

AI summary

Based on 16,177 Meeting reviews

Capterra data shows that buyers of meeting software rank the following features as their top priorities:

-   **Video Conferencing** (**50%** of reviewers rated this feature as critical)
-   **Screen Sharing** (**50%**)
-   **Meeting Management** (**45%**)

Vectera supports all three features reviewers rate most important: **Video Conferencing**, **Screen Sharing**, and **Meeting Management**. Together, these capabilities help businesses run online meetings, present content clearly, and keep sessions organized from scheduling through follow-up, allowing teams to communicate more effectively and manage meetings with less friction.

Video Conferencing

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Screen Sharing

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Mobile Access

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Collaboration Tools

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

File Sharing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Private Chat

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Send messages to selected individual(s) from the entire audience

Vectera 73 features

Track the status of discussed/agreed tasks

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Record the audio of phone conversations for quality assurance purposes

Schedule in-person or online classes

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized repository to store content and assets

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Share screens of either your computer's desktop or your browser tab with another computer

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

A list of events with their respective dates

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Intended for medical use such as diagnosis, treatment, and consultation

Caters to sales teams

Automatically find mutually available meeting time slots across multiple calendars

High-definition audio and/or video capabilities

Compliant with HIPAA, which sets standards for sensitive patient data protection

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Virtual whiteboards allow instructors to share information with students in real-time

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Access software remotely via mobile devices

Allow several participants to share screens simultaneously

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Lessons that can be accessed online, allowing students to learn from home.

Accept, record, and reconcile financial transactions

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Send messages to selected individual(s) from the entire audience

Preview and make real-time changes in the web content

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Engage in direct, instant messaging with customers, users, etc.

Based on availability, instantly confirm or deny a request when a new booking is made

Record live video calls to play later

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Remotely create and access treatment plans tailored to individual patients based on symptoms

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Record active support and chat sessions for auditing and training

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Classes/sessions accessible via web browser of built-in video conferencing

Monitor wait time and abandonment for incoming requests that have not been routed

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.7 (106)

4.7

Based on 106 reviews

## Pricing

Value for money

4.9 (97)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/176498/Vectera/pricing/)

Free

$0.00

It includes:

-   4 Meeting Rooms
-   Co-Browsing
-   End-to-End Encrypted Streams
-   Integrated Scheduling
-   Powerful Online Collaboration
-   Screen Sharing
-   Unlimited 1-on-1 Meetings

Pro

$9.99

Other,Per Month

It includes:

-   Priority Support
-   Private Meeting Notes
-   Screen Sharing
-   Team Scheduling
-   Co-Browsing
-   Unlimited Appointment Types
-   Unlimited Meeting Rooms
-   Unlimited Whiteboards
-   Unlimited 1-on-1 Meetings
-   End-to-End Encrypted Streams
-   Group Meetings
-   Integrated Scheduling
-   Local & Cloud Recordings
-   Meeting Room Templates
-   Powerful Online Collaboration

Business

$21.99

Other,Per Month

It includes:

-   Unlimited Whiteboards
-   Advanced Customization
-   Co-Browsing
-   Collect Payments
-   CRM Integration
-   Custom Domain
-   Customer Feedback Portal
-   End-to-End Encrypted Streams
-   Group Meetings
-   Integrated Scheduling
-   Local & Cloud Recordings
-   Meeting Room Templates
-   Powerful Online Collaboration
-   Priority Support
-   Private Meeting Notes
-   Screen Sharing
-   Signed BAA for HIPAA Compliance
-   Team Scheduling
-   Team Waiting Room
-   Unlimited 1-on-1 Meetings
-   Unlimited Appointment Types
-   Unlimited Meeting Rooms

Enterprise

Contact Vendor for Pricing

It includes:

-   Tailored Team Training
-   Team Scheduling
-   Team Waiting Room
-   Technical Integration Support
-   Unlimited 1-on-1 Meetings
-   Unlimited Appointment Types
-   Unlimited Meeting Rooms
-   Unlimited Whiteboards
-   Advanced Customization
-   Analytics Dashboard
-   Co-Browsing
-   Collect Payments
-   CRM Integration
-   Custom Domain
-   Customer Feedback Portal
-   Custom Integration
-   Dedicated Account Manager
-   End-to-End Encrypted Streams
-   Full API Access
-   Group Meetings
-   Integrated Scheduling
-   Local & Cloud Recordings
-   Meeting Room Templates
-   Powerful Online Collaboration
-   Priority Support
-   Private Meeting Notes
-   Screen Sharing
-   Signed BAA for HIPAA Compliance
-   SLA
-   SSO Integration

Value for money

4.9 (97)

4.9

Based on 97 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Salesflare](https://www.capterra.com/p/149522/Salesflare/)[

Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[

Teamleader](https://www.capterra.com/p/153190/Teamleader/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (94)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (94)

4.9

Based on 94 reviews

## User reviews

Overall rating

4.8

Based on 106 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(84)

4(22)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Sumisha J.

Software Developer

Used the software for: Less than 1 year

### "All-in-One Solution for Online Meetings"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2026

My overall experience with Vectera has been positive. I like how simple and reliable Vectera is for online meetings. The browser-based access, scheduling features, and integrated collaboration tools make it easy to connect with clients and conduct meetings without requiring participants to install additional software.

Pros

Vectera offers good value for money with intuitive interface and a minimal learning curve. Its appointment management and booking features simplify scheduling, while secure file sharing and team collaboration tools help keep client interactions organized and efficient.

Cons

While Vectera is easy to use, some advanced customization and integration options are limited compared to larger conferencing platforms. The interface can also feel basic in certain areas, especially for teams that require more sophisticated collaboration features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nilesh C.

Customer Support Manager

Used the software for: Less than 1 year

### "Smooth and Professional Online Meeting Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 27, 2026

Pros

Easy meeting scheduling and room management Simple and intuitive interface Clients can join meetings without technical difficulties Good collaboration and communication features Helps improve productivity and workflow management

Cons

Mobile experience can be improved further More advanced reporting and customization options would be helpful Occasional minor connectivity delays during longer meetings

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder

Used the software for: 1-3 years

### "Great addition to my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2021

As mentioned before I have been using Vectera for over a year now and have seen the product develop and improve in that time. It is a great team behind it, always helpful and willing to listen to ways of developing the product.

Pros

I have been using Vectera for over a year now, and found it great for video calls. It is browser based, so no more forcing people to download client software, it is stable and the picture quality is great. You can easily record calls, and the recording is available almost instantly, rather than having to wait for it to 'process...zzzz' before you can use it. The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them. No more playing 'hunt today's link' either, for regular calls you use the same link. Built in scheduling is another great feature, along with being able to take payments at the point of booking too. The support (when needed) has been great too, fast and helpful. Not that I have needed it often, but great to know it is there if you do!

Cons

None so far in general use. There are limited integrations which may be an issue for some, but for me it integrates with my CRM so not a big issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Highly recommend Vectera"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

Outstanding, excellent customer service, priced right!

Pros

Excellent customer service, very responsive. Affordable and high quality. Never any issues at all. Recommend highly especially for small businesses.

Cons

Nothing zero concerns - you will not regret using this service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Web Dev/designer

Used the software for: 1-3 years

### "Great alternative to Zoom"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2020

I almost went to zoom a while back, until I tried Vectera. Overall experience is very positive and I have two clients ask me about it because they really like how easy it was to access. It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have. Support gets right back to me if I have questions and not with just canned here's the documentation answer. I like how they focus on continuous improvements as well.

Pros

Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support. Really like the scheduler and being able to white label the url. Makes my small business look more professional.

Cons

Once in a while a caller will drop off. The background blur takes too much resource.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Creative Director

Used the software for: 1-3 years

### "Reliable Video Conferencing Tool"

5.0

July 27, 2021

Vectera has been our go-to meeting tool for the past couple of years. The fact that I can set up custom meeting rooms for each client is so good, especially it can have custom domain name.

Pros

I've been using Vectera consistently for a couple of years now and they are one of the most reliable video conferencing in the market. They continue to add new features and up their game which I really appreciate. The fact that our clients even remember the URL of their dedicated meeting room tells us that they like the tool as well and find it so easy to use. Our meeting always involve screen-sharing, to be able to share different browser tabs, window sizes, even resizing the shared window to see responsive effect of a web page is fantastic.

Cons

I wish they have Mac Native software. Even plugins for more than just chrome browser would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Publisher

Used the software for: Less than 1 year

### "Great Business or Personal Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2020

I enjoyed the ease of use and the white boards. I have seen a lot of software like this, but none of them had this feature to draw on a white board, then have that saved for the next time you log into the meeting room with the same client. We used this for several hours in just one meeting alone, and it worked great. I also like being able to record the meetings and download them, which opens up the uses for this software. I have considered using it for my You Tube videos when I have a guest or my Mythic Writer or On The Town Common podcast.

Pros

I love how easy it was to set up and use. From setting things up on my end to inviting others on the call and holding the call, I did it all with almost no reading of directions. The drawing tools were fun and useful and really added to the experience of a business meeting. I also used it to make holiday calls to family and it was much better than using zoom.

Cons

I would like to see the ability to have more than 6 people in the meeting room and on camera. It did freeze up once, but that could have been Xfinity's fault, not sure. This would translate well to a webinar tool or training tool if it could handle even 100 users. I realize that was not the intent of program however, and the majority of the time, most business meetings usually feature less than 6 people, though I have been in meetings with over20 people before, so increasing the capacity should be a top priority. I understand you can get about 15 or so on this with audio only, but the video aspect was selling point for me. Also, it would be nice to see the storage capacity for each account level at least tripled, as recording video and saving meeting rooms is a feature that sets Vectera apart.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Great software for managing meetings and appointments"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 29, 2024

My expérience with vectera is greatfull

Pros

Thanks to its many features, this software lets me plan my conferences online and hold remote meetings. I really appreciate it. its very easy to use

Cons

the software is slow and sometimes bugs. the support service sometimes doesn't respond quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Horatio C.

CEO

Used the software for: Less than 1 year

### "A definite video conferencing gamechanger!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2019

I am an executive business coach and Vectera has made a difference to my business. Any difficulty I have had with it was promptly resolved by the software's team. My clients love it and I see myself using it for a long time.

Pros

Its ease of use. I am not a "techy" and I find it extremely intuitive and appealing to use. I can set up a meeting in literally seconds. My clients have also expressed to me how easy the software is to use.The private meeting rooms with all of their tools are outstanding and you can seamlessly pick up on meetings on returning to them. The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help.

Cons

At this time I will say that I have not been given the opportunity to dislike anything about Vectera. Whenever I had an issue it was promptly responded to. Their R&D team are mind readers and stay ahead of the curve by anticipating and resolving potential problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Quick and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2020

Besides ease of use and cost, they are very responsive with communication. I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board. The Vectera team replies right away with any questions I have.

Pros

I do "on the fly" support meetings with my clients all day. I have used two other web collaboration services prior to Vectera. Neither of them directly served my needs as they were bloated with too many features, too difficult for my clients to get on the meetings and too expensive. I was looking for software that would be quick and easy to use both for myself and my clients. Vectera was just what I was looking for. Each client gets their own "meeting room" and I have my own custom domain with their address in it to share with them. The client simply bookmarks their custom address and they can join me very and easily.

Cons

The software is still in its "growing stages" and has a couple of quirks, none that cause me to give it a critical review. I live on Firefox all day and discovered that Vectera works best on Chrome. I believe they are working on making Firefox so it works as well as Chrome does.

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[View all Reviews](https://www.capterra.com/p/176498/Vectera/reviews/)

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