Vectera

Vectera


5 / 5
17 reviews

Who Uses This Software?

Innovative inside sales/customer success teams and tutoring agencies.


Average Ratings

17 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Vectera
  • www.vectera.com
  • Founded 2016
  • Belgium

About Vectera

Advanced video conference rooms with lots of hidden powers. True 1 click join, whiteboard & cobrowse together. Ideal for inside sales, customer success and training. Integrates with your scheduling apps and CRM.


Vectera Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automatic Grading
  • Billing & Invoicing
  • Client Management
  • Electronic Assignments & Tests
  • Employee Management
  • Learning Plans
  • Lesson Notes
  • Online Classes
  • Online Payments
  • Parent / Student Portal
  • Progress Reports
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Vectera Reviews Recently Reviewed!


Great tool for teaching / consulting

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1) It's easy to use. A single, simple link holds all the material for a session with a student or client, no one else is going to drop in, all your info is always there, and it's easy to navigate also for people who've never used it before.

2) The variability in function. This thing does everything. It's call quality is good, vid quality is good, it lets you regulate quality even, it lets you write, do math, draw, screen share, browser share, chat ... one of the best things is that I don't have to go to yet another program to do yet another task. Vectera just about does it all.

3) The white boards. It's fantastic, not just for teaching courses but also for consulting. It almost functions as its own text editor. I cannot teach without scribbling on something, and Vectera's whiteboards let me do just that, especially when used in combination with a pen. Lines, figures, functions, adding in text, using colors, it's all no problem, and the student / client can download the scribble after.

Cons: It runs a bit heavy, and so tends to pull a lot of CPU from my computer. For a simple convo it's good but for heavy use it pulls too much. It means people with slow computers or poor network have some trouble.

Overall: It's great for teaching and coaching. I've been using it since early development, and the devs are great at updating it and making it work better. Overall, it's very reliable, and other than a few hickups that are usually connectivity or CPU problems, it's not had any bugs. Students find it easy to use, and I find it easy to refer them with a simple link. No fuss, no downloads, and it does everything I can think of needing for most classes or sessions. Before using Vectera, I used other solutions to digitally teach classes, and tried hosting my own server, but none of them matched up with how simple it is to use Vectera. Definitely recommended over facebook or Skype for teaching, more reliable, less fuss, the student doesn't have to download anything, and doesn't need to link into your private profiles. Great for both.

Flawless overall experience - cobrowsing is superhandy

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: True 1 click start - no downloads - superhandy for my clients.

All communication with the client is stored in the virtual rooms - which is very handy. I have weekly follow up meetings and we write meeting minutes for each meeting. These are stored in rooms per client -> super handy.

We often need to help out a client - the cobrowsing is very handy for that - it reduces the need for having a seperate teamviewer license.

Cons: The interface has been revamped quite a lot - that is a good thing, but over the years it took me some time to adapt.

Overall: Main benefit is easy of use, superlight footprint on my system and allows me to sort out problems really quickly with my clients.

Capterra-loader

Great app/tool, I love it!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great software, it works perfectly and it fulfills a real business need for our company. Next to that I have to say that they have a hands on support team who are really quick in helping you out. Be it a technical (hardware) issue or a bug in the UI, they listen and are available. They think along when you have suggestions or ideas and implement them if possible.

Cons: There's not much not to like if you ask me but if I have to pick one I would say the fact that you do need to install a browser extension to share your screen as a host can be inconvenient. But it's only the first time you need to do this and you don't have to leave the meeting room.

Overall: Their pricing is affordable and great value for money. 14/month (at the time of writing) for a reliable meeting app is tough to beat if you ask me. We saved quite some time by using Vectera already. We noticed a steep improvement in our client feedback after meetings.

vectera

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Handy drag and drop

Light footprint on my system

Secure P2P connection

Extensive API

Cons: Color scheme could probably get an update

Overall: Vectera is my go-to videoconf platform especially for external meetings. The fact that my clients can join from a single click on the link is really handy. It's way easier than finding and adding a contact on skype, not knowing if I even picked the right person.

Vectera is extremely user-friendly

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extensive API

No account signup needed for participants

Very supportive team

Cons: Video tile could maybe be a little bigger

Overall: I like the fact that the meeting room participants don't need to have an account to join the meeting room. They enter their name, you grant them access to the meeting room and that's it! Very handy!

Capterra-loader

Finally web-based conferencing with proper presenting tools

Aug 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cobrowsing

No account signup needed for participants

Low resource & browser based making it cross compatible

Handy for anything ranging from tech support to tutoring

Presenter tools such as whiteboard allow for a lot more interactive possibilities than standard video and screenshare

Cons: Color scheme can get an update

Presenter mode is hidden in the interface

Overall: Being able to create virtual meetings rooms for clients and keeping a pre-loaded presentation there is very useful. No more clunking around setting up conference calls, simply use the same room, same url for the same presentation. Also co-browsing is amazing software for technical support.

Capterra-loader

I'd recommend Vectera over all those other apps out there

Oct 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the way Vectera works and keeps growing. They really listen to their customers and keep me up to date about features coming up and features we requested ourselves.

Cons: So far no real cons, every starting software needs growing and I love to be a first-mover here!

Overall: We use Vectera to showcase our platform to prospects. As we have many different windows to showcase I love it how we can just do a focussed demo instead. This way a customer doesn't loses it's focus on what we think is important at that time!

Capterra-loader

Everything you need for high quality online meetings and presentations

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Vectera goes above and beyond to deliver a much more comprehensive experience for you and your attendees than does the competition. Highly suggested if you're looking to put on product demos, sales pitches, or even instructional sessions.

Cons: Nothing, works great and the team is fantastic.

Vectera - easy to use

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use this tool.

You can see each other en talk with multiple people at the same time!

You can add multiple documents, write some notes on it or mark some words.

Cons: If the internet connection isn't good, the video and audio might not work optimal.

Lots of handy features!

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Cobrowsing works well, despite delay.

Sharing screen while being able to see the person is definitely a pro.

Separate rooms.

Shared content.

Cons: Delay in cobrowsing for a few seconds.

All the other features work great, no other remarks, really not.

Capterra-loader

Vectera - The way to go for your video meetings

Aug 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrated whiteboards; Extensive API; 1 click install; Secure P2P connection

Cons: Video tile should be a little bigger; Submitted a few bugs but solved already :)

Overall: I've been using Vectera for doing follow-up on my clients. Handy to see the meeting minutes stay persist in the rooms. Overall, I am happy with the progression I've seen during the years I've been using Vectera.

Well designed piece of software!

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Works on mobile aswell.

No registration process needed for participants.

Cons: Currently no way to change the color scheme.

Overall: After using several videoconferencing tools I can clearly say that Vectera is designed with an eye for detail. Everything is easily accessible for both me and my clients.

Vectera for Sales & CS demo's

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: User experience

Cobrowsing without client install

Whiteboards

Cons: Not possible to record my sessions yet.

Overall: I love how easy it is to setup a virtual meeting with clients. I Just send the URL and we are good to go. It's also eays find the content of the session afterwards.

Review Vectera experience

Sep 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is just easy to use and it just does what you expect

Cons: Well, I suppose if you are the host, you're forced to installe the browser extension to share your screen

Overall: Just a walk in the park, in seconds, we are connected with our customer.

PRO!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Roadmap: the Vectera team listens to your suggestions of new features & bugs

Cons: Nothing in particular. I am somehow impatient for upcoming features like e.g. VOIP, but just need to wait a bit longer :)

Very supportive team

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, a no-nonsense professional look & feel is perfect for these kind of interactions.

Cons: They have no VoiP integration yet - but should be working on it

When my mind can't remember what has been said during the call, Vectera does!

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Vectera is really easy to use and to connect with clients. You just need to send them the URL and you're ready to start a Vectera call. As the url is specific for the meeting you have with your customer you can easily go back to review content, annotations and what you've discussed during the meeting.

+: whiteboards, no installation required, easy to use

Cons: I just started to use the software, so far so good :-)