# Vectera Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vectera the right Meeting solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176498/Vectera/reviews --- Vectera 4.8 (106) [View alternatives](https://www.capterra.com/p/176498/Vectera/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Vectera Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Sumisha J Software DeveloperComputer Software, 501 - 1,000 employeesUsed the software for: 6-12 months. “Vectera offers good value for money with intuitive interface and a minimal learning curve.“ May 30, 2026 EG Edmond G CEOMarket Research, 2 - 10 employeesUsed the software for: 6-12 months. “the support service sometimes doesn't respond quickly.“ October 26, 2024 Nilesh C Customer Support ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “Simple and intuitive interface“ May 20, 2026 JD Josh D DeveloperComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “The UI is dated, they just need a designer to rehaul this.“ June 30, 2020 AA Allie A OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “Each client I meet with through Vectera is thoroughly impressed with how seamless and helpful the software is to assist in sharing my ability in serving their needs and set a realistic expectation for their coming event flowers.“ July 16, 2021 VF Vickie F Web Dev/designerInternet, 2 - 10 employeesUsed the software for: 1-2 years. “The background blur takes too much resource.“ September 8, 2020 JD Jessie D FounderComputer Software, Self-employedUsed the software for: 1-2 years. “The integrated meeting scheduler integrates with your calendar and works great.“ February 8, 2022 KH KLAAR H KinderpsycholoogMental Health Care, Self-employedUsed the software for: 6-12 months. “Maybe sometimes the connection wasn't stable.“ September 24, 2020 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adrian W. Founder Professional Training & Coaching Used the software for: 1-2 years ### "Great addition to my business" February 25, 2021 5.0 As mentioned before I have been using Vectera for over a year now and have seen the product develop and improve in that time. It is a great team behind it, always helpful and willing to listen to ways of developing the product. Pros I have been using Vectera for over a year now, and found it great for video calls. It is browser based, so no more forcing people to download client software, it is stable and the picture quality is great. You can easily record calls, and the recording is available almost instantly, rather than having to wait for it to 'process...zzzz' before you can use it. The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them. No more playing 'hunt today's link' either, for regular calls you use the same link. Built in scheduling is another great feature, along with being able to take payments at the point of booking too. The support (when needed) has been great too, fast and helpful. Not that I have needed it often, but great to know it is there if you do! Cons None so far in general use. There are limited integrations which may be an issue for some, but for me it integrates with my CRM so not a big issue. Review Source CK Corrie K. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend Vectera" November 7, 2024 5.0 Outstanding, excellent customer service, priced right! Pros Excellent customer service, very responsive. Affordable and high quality. Never any issues at all. Recommend highly especially for small businesses. Cons Nothing zero concerns - you will not regret using this service. Alternatives considered [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Reason for choosing Vectera ability to connect with more than one client and affordability Review Source VF Vickie F. Web Dev/designer Internet Used the software for: 1-2 years ### "Great alternative to Zoom" September 8, 2020 4.0 I almost went to zoom a while back, until I tried Vectera. Overall experience is very positive and I have two clients ask me about it because they really like how easy it was to access. It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have. Support gets right back to me if I have questions and not with just canned here's the documentation answer. I like how they focus on continuous improvements as well. Pros Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support. Really like the scheduler and being able to white label the url. Makes my small business look more professional. Cons Once in a while a caller will drop off. The background blur takes too much resource. Review Source EG Edmond G. CEO Market Research Used the software for: 6-12 months ### "Great software for managing meetings and appointments" October 26, 2024 4.0 My expérience with vectera is greatfull Pros Thanks to its many features, this software lets me plan my conferences online and hold remote meetings. I really appreciate it. its very easy to use Cons the software is slow and sometimes bugs. the support service sometimes doesn't respond quickly. Switched from [LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) I switched from other software to vectera just because I find them a bit expensive Review Source VR Verified Reviewer Creative Director Design Used the software for: 1-2 years ### "Reliable Video Conferencing Tool" July 26, 2021 5.0 Vectera has been our go-to meeting tool for the past couple of years. The fact that I can set up custom meeting rooms for each client is so good, especially it can have custom domain name. Pros I've been using Vectera consistently for a couple of years now and they are one of the most reliable video conferencing in the market. They continue to add new features and up their game which I really appreciate. The fact that our clients even remember the URL of their dedicated meeting room tells us that they like the tool as well and find it so easy to use. Our meeting always involve screen-sharing, to be able to share different browser tabs, window sizes, even resizing the shared window to see responsive effect of a web page is fantastic. Cons I wish they have Mac Native software. Even plugins for more than just chrome browser would be great. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/) Reason for choosing Vectera Vectera is much more cost effective and customizable than others. Review Source JD James D. Publisher Online Media Used the software for: Less than 6 months ### "Great Business or Personal Tool" January 30, 2020 5.0 I enjoyed the ease of use and the white boards. I have seen a lot of software like this, but none of them had this feature to draw on a white board, then have that saved for the next time you log into the meeting room with the same client. We used this for several hours in just one meeting alone, and it worked great. I also like being able to record the meetings and download them, which opens up the uses for this software. I have considered using it for my You Tube videos when I have a guest or my Mythic Writer or On The Town Common podcast. Pros I love how easy it was to set up and use. From setting things up on my end to inviting others on the call and holding the call, I did it all with almost no reading of directions. The drawing tools were fun and useful and really added to the experience of a business meeting. I also used it to make holiday calls to family and it was much better than using zoom. Cons I would like to see the ability to have more than 6 people in the meeting room and on camera. It did freeze up once, but that could have been Xfinity's fault, not sure. This would translate well to a webinar tool or training tool if it could handle even 100 users. I realize that was not the intent of program however, and the majority of the time, most business meetings usually feature less than 6 people, though I have been in meetings with over20 people before, so increasing the capacity should be a top priority. I understand you can get about 15 or so on this with audio only, but the video aspect was selling point for me. Also, it would be nice to see the storage capacity for each account level at least tripled, as recording video and saving meeting rooms is a feature that sets Vectera apart. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Vectera The entire platform of Vectera was just more appealing and I like tools better. I also just love the recurring functions of Vectera. Switched from [ZooM](https://www.capterra.com/p/172461/ZooM/) I wanted more features and I thought Zoom fees could get pretty high. I also loved the idea of saving the meeting rooms and all the info, drawings in them. Most business meetings aren't a one in and done deal. If I want to meet with a client over a period of months, we can still log in and see the same notes we left there last time. I can also log in by myself, and add some notes for the next time we meet up. This is such a powerful and wonderful idea and tool. Review Source Response from Vectera January 31, 2020 Hi James, Thanks for the great review. Glad to hear that you like the whiteboard feature in the meeting rooms! Bigger group meetings are definitely on our roadmap. Happy meetings :) NC Nathan C. CEO Human Resources Used the software for: Less than 6 months ### "A definite video conferencing gamechanger!" December 3, 2019 5.0 I am an executive business coach and Vectera has made a difference to my business. Any difficulty I have had with it was promptly resolved by the software's team. My clients love it and I see myself using it for a long time. Pros Its ease of use. I am not a "techy" and I find it extremely intuitive and appealing to use. I can set up a meeting in literally seconds. My clients have also expressed to me how easy the software is to use.The private meeting rooms with all of their tools are outstanding and you can seamlessly pick up on meetings on returning to them. The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help. Cons At this time I will say that I have not been given the opportunity to dislike anything about Vectera. Whenever I had an issue it was promptly responded to. Their R&D team are mind readers and stay ahead of the curve by anticipating and resolving potential problems. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Vectera Price and affordability as well as ease of use. Review Source Response from Vectera December 4, 2019 Hi Nathan, Thank you for this wonderful review! Ease of use, R&D and customer support are very important to us, so we are happy to read this in your review. You can contact us if you have any questions or requests. Happy meetings :) RP Roger P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Quick and easy" January 22, 2020 5.0 Besides ease of use and cost, they are very responsive with communication. I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board. The Vectera team replies right away with any questions I have. Pros I do "on the fly" support meetings with my clients all day. I have used two other web collaboration services prior to Vectera. Neither of them directly served my needs as they were bloated with too many features, too difficult for my clients to get on the meetings and too expensive. I was looking for software that would be quick and easy to use both for myself and my clients. Vectera was just what I was looking for. Each client gets their own "meeting room" and I have my own custom domain with their address in it to share with them. The client simply bookmarks their custom address and they can join me very and easily. Cons The software is still in its "growing stages" and has a couple of quirks, none that cause me to give it a critical review. I live on Firefox all day and discovered that Vectera works best on Chrome. I believe they are working on making Firefox so it works as well as Chrome does. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Started having real software issues that required their software team to access my computer to repair or re-install their software. My clients could get on my meetings but always had a hard time setting up the osoftware so they could share their screen with me. Review Source VR Verified Reviewer Producer, Creative Director Online Media Used the software for: Less than 6 months ### "Simple and Efficient" June 8, 2020 5.0 Excellent for meetings, PERMANENT MEETINGS.. This is really powerful because you can track progress, and meeting participants can continue to collaborate, add, edit to what is being brought to the meeting. Pros Vectera handles very easily, like a good car. I had some issues at first, but they were due to my browser. Customer service was impeccable. When we use a service and product that works, like Vectera, this means peace of mind. Invaluable. Cons My only "con" is the limited number of calendars integrating - Google, Outlook, iCal. It would be great if that option had a wider range with smaller but just as efficient companies providing a calendar/schedule type of service. Alternatives considered [MeetFox](https://www.capterra.com/p/178194/MeetFox/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Vectera I had a fantastic offer and took a chance on the software. Then I realized what I bought into - custom domain, permanent meetings, whiteboard, video calls, recordings, and much more.. Worth every penny. Review Source Ramon H. CEO & Co-Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Professional 1to1 and Small Group Meeting Tool with perfect branding functionality" December 17, 2019 5.0 Pros The UX and UI of Vectera is really great. Every touch point of the customer can be branded with ones own brand. The development team delivers significant enhancements nearly every month. It is a joy to watch the tool mature. Cons At the moment the video and sound quality isn't as good as the tool I've used before (Whereby) provided, especially with more than two people. As far as I've understood the Vectera team is working on this. If the reach the quality of Whereby Vectera is far superior as it provides a lot more functions like Co-Browsing, Persistent Meeting Rooms, CNAME etc. Switched from [Whereby](https://www.capterra.com/p/182733/appear-in/) Co-Browsing, Persistent Meeting Rooms, CNAME and pace of development Review Source RN Rick N. Host of The My Future Business Show Education Management Used the software for: 1-2 years ### "Online Meeting & Collaboration Software for Your Growing Online Business" March 30, 2020 5.0 Vectera is a solid video meeting and collaboration platform, and if you’re serious about the success of your online meetings, Vectera is one you should consider adding to your business toolkit. Pros Beyond Vectera being mobile ready, there’s so many other solid features that Vectera offers. In this review, I will point out the main features that have made all the difference in my own business. On top of my outstanding features list is Vectera’s touch-friendly whiteboard. This is where I can keep a record of all the notes I made during my last call with my guest. In addition to that, I can even upload an image or screenshots, and draw all over them – knowing that in my next meeting, everything we did in that previous meeting will be there ready for us to continue working on in the next one. Another powerful feature, is the ability to record each session. Given my line of work, I find the session recording feature to be incredibly valuable. With the recording feature, combined with my private notes, not only do I have records of my notes and sketches, I also have a video recording that I can send to my guest. I use the recordings to add extra value for my clients which helps them go back over everything we’ve talked about. I also love the in-built scheduling feature that stops all of the old-school back-and-forth emails, and the stress that goes with manually trying to arrange a date and time for a meeting. And the thing that I like about the scheduling system, is that it converts your local time as the host, with the local time of your guest, so neither of you miss the meeting. On top of that, once your guest chooses on a date and time for the meeting, Vectera creates Cons Right now, there’s not much to fault. If anything, I think that fast-tracking PayPal as a payment processor option would be a positive step in the right direction. Review Source Response from Vectera April 1, 2020 Hi Rick, Thank you for the great review :) The paypal integration is on our roadmap, so it should come soon. If you have any questions, you can always contact us! Happy meetings :) JD Jessie D. Founder Computer Software Used the software for: 1-2 years ### "All-in-one tool for online meetings" February 8, 2022 4.0 When it works it's great - when your or your guest's internet connection is slow you have to switch to Zoom or Teams to be able to have a decent conversation. Pros Vectera doesn't require any software beyond a recent Internet browser. This has the advantage that less savvy guests or guests that don't have privileges to install software can join your call seamlessly. I also like that you can share notes and graphics with your guests thanks to the built-in whiteboard. This enables for a more interactive session with guests. The integrated meeting scheduler integrates with your calendar and works great. Cons My experience with video/audio quality is a bit flaky. Most of the times quality was ok but at times the quality was below par. After we switched to Teams or Zoom the quality was ok - this makes me think that Zoom or Teams use video/audio connections that require less bandwidth and are less susceptible to slower internet connections. Review Source Daisy D. Partner Manager Information Technology and Services Used the software for: 1-2 years ### "Started with a free discovery during COVID and best " September 10, 2021 5.0 Pros They are approachable for product feedback. Think eco-system as well. Communicate enough but not too much about the product and company. Cons That it overwrite my Meeting title when choosing vectera meeting afterwards (title is the 1st thing you enter when adding a meeting) but they fixed it! Review Source Adam H. Project Manager Human Resources Used the software for: Less than 6 months ### "Video communication made easy" January 31, 2020 5.0 Vectera is my tool of choice for all my online meetings. Read my personal review here https://shor.by/Video-communication-conference-rooms I choose Vectera for any live conference call, to schedule all my appointments, and the best part...? Many people choose different tools based on their own preference and needs, right? ... This is the one you will absolutely love and what made me go for it is the "works without any install or download" you can focus on your actual meeting instead of struggling setting up the software you might want to use. It simply works! "Forget any installation or download! It simply works!" Pros \- No install or download needed! - Great support. - Peer to peer / not 3rd party dependent! - Privacy oriented. - Ease of use anywhere from any device. - Persistent meeting rooms (when/if needed) - Share, co-browse, annotate, whiteboards. - Customizable - Public and alive roadmap - Affordable Here is a short Vectera review https://shor.by/VecteraReview Cons Because it is peer to peer the quality can fluctuate without a strong internet connection. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Vectera Features! Review Source Charlotte D. Attorney Law Practice Used the software for: Less than 6 months ### "Amazing Online Meeting Functionality " December 12, 2019 5.0 Not only does Vectera allow us to have easy online meetings, Vectera also offers persistent meeting rooms. That means that every person we meet with online has their own unique url that's used over again for each meeting. I love the Pros The best part of this platform is the ease of use - both for our clients and internally. Of equal importance, of course, is the audio/video delivery and that has been nearly flawless. Cons I had a small complaint about the email confirmations sent to clients, but they completely cleared that up this week with an update. So I don't have any complaints at the moment. That's something I rarely say about software. Reason for choosing Vectera We were not regularly offering online meeting options before Vectera because Zoom and Go To Meeting require downloads on the client side, and that is unacceptable in our environment. Vectera is accessible via all browsers and requires no downloads to run. Winner! Review Source Response from Vectera December 17, 2019 Hi Charlotte, Thank you for this great review :) We are really happy that you like the persistent meeting rooms and the ease of use. Glad that we could help with the small complaint in a short period. If you have any other questions, you can always contact us! Happy meetings :) LV Luna V. Accountmanager Education Management Used the software for: 1-2 years ### "Very easy tool for online meetings with clients" December 20, 2019 5.0 Very positive. I'll recommend it to everybody. Pros \- Very easy to communicate, schedule meetings and have one to one meetings. No downloads needed. Very good customer support. Cons \- Sharing videos, whiteboards and share screens in full screen mode. I've seen it's on the roadmap but I would love this feature to be here already. Review Source Response from Vectera December 26, 2019 Hi Luna, Thank you for this great review! We are happy to hear you are using our software with your clients. Full screen mode will come soon, probably Q1 2020. If you have any other questions in the meantime, you can always contact us. Happy meetings! VR Verified Reviewer Owner Accounting Used the software for: 6-12 months ### "A better way to meet" December 17, 2019 4.0 I am scheduling meetings with my clients , and meeting online. It works well because there is app.. no download.. that drives clients crazy having to install. Just have a link for them is gold. Pros Vectera offers the individual virtual rooms. While I first didn't understand this, it has worked out well to have a meeting room where I can leave 'stuff' and come back to it during the next meeting. Cons When I schedule a meeting with a client, I cannot schedule a specific room... do this as a second step. Now, it could well be possible to do this, I just haven't taken the time to figure out if it is possible. Review Source Annelies P. Accountant Accounting Used the software for: 6-12 months ### "Great tool for a great price" November 29, 2019 5.0 Pros Lots of features for a very low cost. Easy to use, the customer doesn't have to install anything. User-friendly interface. With a simple link you can connect to the meeting room. No complicated setups or settings to get microphone and speakers working. Cons Nothing at all. New features are added regularly, the tool does what it promises to do. Review Source Response from Vectera December 2, 2019 Hi Annelies, Thank you for this great review! We are happy to hear you like our software and use it with your clients. We are always available if you have any questions. Happy meetings :) Jan L. Owner Internet Used the software for: 6-12 months ### "I'd recommend Vectera over all those other apps out there" October 15, 2018 5.0 We use Vectera to showcase our platform to prospects. As we have many different windows to showcase I love it how we can just do a focussed demo instead. This way a customer doesn't loses it's focus on what we think is important at that time! Pros I love the way Vectera works and keeps growing. They really listen to their customers and keep me up to date about features coming up and features we requested ourselves. Cons So far no real cons, every starting software needs growing and I love to be a first-mover here! Review Source SK Stephanie K. Account Manager Education Management Used the software for: Less than 6 months ### "Great and accessible solution for professional meetings" February 15, 2021 5.0 Pros What I like most about the software is that you can upload documents in the meeting room. Therefore, you can discuss the files together and even make notes. For me, it's an ideal solution for professional meetings. The scheduling feature also made my life easier: Vectera is linked with the Google Agenda which makes it possible for clients to pick a time of appointment that suits them best and it's immediately scheduled in while both parties receive a confirmation email. There's also no need to download anything which makes it easy and accessible in use for all participants, even if they have never used the software before. It's also a platform that keeps improving and keeps adding more helpful features. Cons I didn't experience anything that I didn't like so far. Review Source Marco Wilhelm L. Marketer Marketing and Advertising Used the software for: 6-12 months ### "Great Tool for Quick Online-Meetings" February 7, 2020 5.0 Vecterra is stable. The picture quality is good. Personally, I don't like the user interface, but I find everything quickly. Pros We bought Vecterra as an alternative to Zoom. I like, that you can easily integrate files during the meeting and edit them together with you team member. With small restrictions, Vecterra is also an alternative to TeamViewer, because it has the great "co-browsing" feature, which we like to use. Cons Saving the videos could be a little easier. Review Source Response from Vectera February 11, 2020 Hi Marco, Thanks for the great review :) Glad to hear you like the features in Vectera, including co-browsing. Improving recordings is on our roadmap and will start soon! If you have any ideas on improving the user interface, you can always share your thoughts with us. Happy meetings :) Roberto R. CEO Computer Software Used the software for: Less than 6 months ### "Great solution for client meetings" February 4, 2020 5.0 I was using a mix of Skype and zoom for client meetings, but it was a hassle to have new clients install software and configure correctly. All of that is gone with Vectera. You just send a link and it works. Pros Easy to use, no need to install any software, quality is great. Cons Software products works for my business needs. So far there are no cons. Review Source Response from Vectera February 5, 2020 Hi Roberto, Thank you for the great review! If you have any suggestions or questions, you can always contact us. Happy meetings :) SZ Shlomo Z. Pres Sporting Goods Used the software for: Less than 6 months ### "THIS WAS MY FIRST VIDEO CONFERENCE SOFTWARE - AND I LOVE IT!" December 17, 2019 5.0 I never really used a video conference software before this one, and I am glad this is the one I chose, I have no complaints & only good things to say about the software and the team behind it. I use this software to onboard, train & connect with VA's & employees who are not regularly in the office. I love that we have the ability to share screens & control each other's screens. I absolutely love the dedicated rooms which keep files ready for the next meeting. I love that we can record sessions so that the trainee can go back and watch them at any time. Honestly, I give this software a 10 out of 10 without thinking twice. Great job Vectera! Pros \-Share Screen easily. -Mobile-Friendly. -User-Friendly Interface. -Record Sessions. -Specified Meeting Rooms for each user/client. -Meeting Rooms keep all documentation, so you can go back & start right where you left off (with all documents available from the last few meetings. -Create meeting invites & sync calendars all from the software. -Ability to use on your own domain. -The ability to have around 6 people in one room is cool. - Great customer Support I am sure there are more features, but these are what I use Cons I really didn't find any cons. Actually, if I ever did have an issue with understanding how to use a feature, the customer support is absolutely incredible. OK, OK... If I had to give 1 con, it would be that I wish they had the capability to do a Screen Recording before a meeting (sort of like LOOM or Camtasia) Review Source VR Verified Reviewer Senior Manager Business Development Computer Software Used the software for: Less than 6 months ### "Lots of handy features!" July 27, 2018 5.0 Pros Cobrowsing works well, despite delay. Sharing screen while being able to see the person is definitely a pro. Separate rooms. Shared content. Cons Delay in cobrowsing for a few seconds. All the other features work great, no other remarks, really not. Review Source KH KLAAR H. Kinderpsycholoog Mental Health Care Used the software for: 6-12 months ### "With vectera the kids and families in my practice 'survived' Corona" September 24, 2020 4.0 As a child psychologist, Vectera gave me the perfect solution so I could still interact with and support the kids and families who suffered and weren't able to come to the practice because of the lockdown due to Covid Pros Privacy-guarantee Interactive: easy to 'play' and interact with children because they're used to online tools and adapt very easy Cons None. Everything went well. Maybe sometimes the connection wasn't stable. Review Source Response from Vectera October 7, 2020 Hi Klaar, Thank you for the great review! We're happy to hear that we were able to offer the perfect solution to continue your sessions with children during Covid-19. If you have any questions or suggestions, you can always contact us ! 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