# Vectera Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vectera the right Meeting solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176498/Vectera/reviews --- Vectera 4.8 (104) [View alternatives](https://www.capterra.com/p/176498/Vectera/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Vectera Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews AA Allie A OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “Each client I meet with through Vectera is thoroughly impressed with how seamless and helpful the software is to assist in sharing my ability in serving their needs and set a realistic expectation for their coming event flowers.“ July 16, 2021 EG Edmond G CEOMarket Research, 2 - 10 employeesUsed the software for: 6-12 months. “the support service sometimes doesn't respond quickly.“ October 26, 2024 Albert P CoachProfessional Training & Coaching, Self-employedUsed the software for: 6-12 months. “I can easily hold my online coaching sessions with my clients, charge money and schedule appointments under my own domain and integrated on my website without using multiple different software.“ June 8, 2020 KC Kendrick C TutorEducation Management, Self-employedUsed the software for: I used a free trial. “Syncing of things keyed in can be slow, probably due to free trial when everyone is using it, thus causing a lag in syncing of things keyed and drawn.“ June 2, 2020 JD Jessie D FounderComputer Software, Self-employedUsed the software for: 1-2 years. “The integrated meeting scheduler integrates with your calendar and works great.“ February 8, 2022 Bill D Principal Conflict MitigatiorAlternative Dispute Resolution, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to edit appointments and update the calendar is a bit of a pain but is supposed to be on the road map“ May 20, 2020 Shannon Simone M CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “I love the features and continued improvement and growth of this product so I will continue using it and look forward to more stability for video calls in the near future.“ August 15, 2021 KC Kendrick C TutorEducation Management, Self-employedUsed the software for: I used a free trial. “Worked fine when I was using it at the start. But nearing the end of free trial, this bug appeared and thus all of my worksheets are still in Vectera waiting to be downloaded.“ June 2, 2020 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adrian W. Founder Professional Training & Coaching Used the software for: 1-2 years ### "Great addition to my business" February 25, 2021 5.0 As mentioned before I have been using Vectera for over a year now and have seen the product develop and improve in that time. It is a great team behind it, always helpful and willing to listen to ways of developing the product. Pros I have been using Vectera for over a year now, and found it great for video calls. It is browser based, so no more forcing people to download client software, it is stable and the picture quality is great. You can easily record calls, and the recording is available almost instantly, rather than having to wait for it to 'process...zzzz' before you can use it. The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them. No more playing 'hunt today's link' either, for regular calls you use the same link. Built in scheduling is another great feature, along with being able to take payments at the point of booking too. The support (when needed) has been great too, fast and helpful. Not that I have needed it often, but great to know it is there if you do! Cons None so far in general use. There are limited integrations which may be an issue for some, but for me it integrates with my CRM so not a big issue. Review Source CK Corrie K. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend Vectera" November 7, 2024 5.0 Outstanding, excellent customer service, priced right! Pros Excellent customer service, very responsive. Affordable and high quality. Never any issues at all. Recommend highly especially for small businesses. Cons Nothing zero concerns - you will not regret using this service. Alternatives considered [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Reason for choosing Vectera ability to connect with more than one client and affordability Review Source VF Vickie F. Web Dev/designer Internet Used the software for: 1-2 years ### "Great alternative to Zoom" September 8, 2020 4.0 I almost went to zoom a while back, until I tried Vectera. Overall experience is very positive and I have two clients ask me about it because they really like how easy it was to access. It has made a huge difference in my business before covid, now that everything is remote, it's a blessing to have. Support gets right back to me if I have questions and not with just canned here's the documentation answer. I like how they focus on continuous improvements as well. Pros Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support. Really like the scheduler and being able to white label the url. Makes my small business look more professional. Cons Once in a while a caller will drop off. The background blur takes too much resource. Review Source JD James D. Publisher Online Media Used the software for: Less than 6 months ### "Great Business or Personal Tool" January 30, 2020 5.0 I enjoyed the ease of use and the white boards. I have seen a lot of software like this, but none of them had this feature to draw on a white board, then have that saved for the next time you log into the meeting room with the same client. We used this for several hours in just one meeting alone, and it worked great. I also like being able to record the meetings and download them, which opens up the uses for this software. I have considered using it for my You Tube videos when I have a guest or my Mythic Writer or On The Town Common podcast. Pros I love how easy it was to set up and use. From setting things up on my end to inviting others on the call and holding the call, I did it all with almost no reading of directions. The drawing tools were fun and useful and really added to the experience of a business meeting. I also used it to make holiday calls to family and it was much better than using zoom. Cons I would like to see the ability to have more than 6 people in the meeting room and on camera. It did freeze up once, but that could have been Xfinity's fault, not sure. This would translate well to a webinar tool or training tool if it could handle even 100 users. I realize that was not the intent of program however, and the majority of the time, most business meetings usually feature less than 6 people, though I have been in meetings with over20 people before, so increasing the capacity should be a top priority. I understand you can get about 15 or so on this with audio only, but the video aspect was selling point for me. Also, it would be nice to see the storage capacity for each account level at least tripled, as recording video and saving meeting rooms is a feature that sets Vectera apart. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Vectera The entire platform of Vectera was just more appealing and I like tools better. I also just love the recurring functions of Vectera. Switched from [ZooM](https://www.capterra.com/p/172461/ZooM/) I wanted more features and I thought Zoom fees could get pretty high. I also loved the idea of saving the meeting rooms and all the info, drawings in them. Most business meetings aren't a one in and done deal. If I want to meet with a client over a period of months, we can still log in and see the same notes we left there last time. I can also log in by myself, and add some notes for the next time we meet up. This is such a powerful and wonderful idea and tool. Review Source Response from Vectera January 31, 2020 Hi James, Thanks for the great review. Glad to hear that you like the whiteboard feature in the meeting rooms! Bigger group meetings are definitely on our roadmap. Happy meetings :) NC Nathan C. CEO Human Resources Used the software for: Less than 6 months ### "A definite video conferencing gamechanger!" December 3, 2019 5.0 I am an executive business coach and Vectera has made a difference to my business. Any difficulty I have had with it was promptly resolved by the software's team. My clients love it and I see myself using it for a long time. Pros Its ease of use. I am not a "techy" and I find it extremely intuitive and appealing to use. I can set up a meeting in literally seconds. My clients have also expressed to me how easy the software is to use.The private meeting rooms with all of their tools are outstanding and you can seamlessly pick up on meetings on returning to them. The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help. Cons At this time I will say that I have not been given the opportunity to dislike anything about Vectera. Whenever I had an issue it was promptly responded to. Their R&D team are mind readers and stay ahead of the curve by anticipating and resolving potential problems. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Vectera Price and affordability as well as ease of use. Review Source Response from Vectera December 4, 2019 Hi Nathan, Thank you for this wonderful review! Ease of use, R&D and customer support are very important to us, so we are happy to read this in your review. You can contact us if you have any questions or requests. Happy meetings :) RP Roger P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Quick and easy" January 22, 2020 5.0 Besides ease of use and cost, they are very responsive with communication. I shy away from software that provides poor support as I don't have time in my busy day to track down solutions to issues or search Google for answers on a bulletin board. The Vectera team replies right away with any questions I have. Pros I do "on the fly" support meetings with my clients all day. I have used two other web collaboration services prior to Vectera. Neither of them directly served my needs as they were bloated with too many features, too difficult for my clients to get on the meetings and too expensive. I was looking for software that would be quick and easy to use both for myself and my clients. Vectera was just what I was looking for. Each client gets their own "meeting room" and I have my own custom domain with their address in it to share with them. The client simply bookmarks their custom address and they can join me very and easily. Cons The software is still in its "growing stages" and has a couple of quirks, none that cause me to give it a critical review. I live on Firefox all day and discovered that Vectera works best on Chrome. I believe they are working on making Firefox so it works as well as Chrome does. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Started having real software issues that required their software team to access my computer to repair or re-install their software. My clients could get on my meetings but always had a hard time setting up the osoftware so they could share their screen with me. Review Source VR Verified Reviewer Producer, Creative Director Online Media Used the software for: Less than 6 months ### "Simple and Efficient" June 8, 2020 5.0 Excellent for meetings, PERMANENT MEETINGS.. This is really powerful because you can track progress, and meeting participants can continue to collaborate, add, edit to what is being brought to the meeting. Pros Vectera handles very easily, like a good car. I had some issues at first, but they were due to my browser. Customer service was impeccable. When we use a service and product that works, like Vectera, this means peace of mind. Invaluable. Cons My only "con" is the limited number of calendars integrating - Google, Outlook, iCal. It would be great if that option had a wider range with smaller but just as efficient companies providing a calendar/schedule type of service. Alternatives considered [MeetFox](https://www.capterra.com/p/178194/MeetFox/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reason for choosing Vectera I had a fantastic offer and took a chance on the software. Then I realized what I bought into - custom domain, permanent meetings, whiteboard, video calls, recordings, and much more.. Worth every penny. Review Source JC JONATHON C. Creative Director/Owner Graphic Design Used the software for: Less than 6 months ### "Vectera - Powerful Meeting Capabilities for Small Virtual Group Meetings" December 17, 2019 5.0 Generally, my experience has been very positive so far after using Vectera for several months. The video quality on the client end has been smooth and glitch-free. I've received no complaints or concerns from clients so far. My end goal was to find a dependable, low-cost virtual meeting service that I could connect with clients and hold small group meetings to discuss projects. So far that has worked out satisfactorily. Pros My favorite thing initially about this software was its low cost per entry. It was very easy to register and activate my account. I decided to try out the software via an App Sumo lifetime deal to keep my business costs down. Cons I wish the room sizes could hold just a few more people. They are generally best for up to 6 people. I also wish the video recording was more than 15 frames/per second for the lower tiers of service. Alternatives considered [LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Vectera It really boiled down to the cost of entry. It was so low that it was worth it to try out the service. And there was no recurring cost through the App Sumo purchase. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) I needed a cost-effective online meeting resource without a monthly recurring expense. Review Source HD Hannah D. Account Manager Education Management Used the software for: 1-2 years ### "Great for long distance meetings with clients" December 20, 2019 5.0 You don't lose any time by driving to clients. Pros User friendly and very easy to use with clients who live far away Clients can easily schedule meetings which autocreates meeting rooms. There are no downloads needed, everything is browser based. The meeting rooms are persistent, if I want to make another appointment with the same client, we just continue where we left last time. Cons Overview of the scheduled appointments in the dashboard, this would be very convenient. Review Source Response from Vectera December 26, 2019 Hi Hannah, Thank you for your wonderful review! That's some great feedback! The overview of scheduled appointments in the dashboard is currently in development. It will be available very soon! Happy meetings! CV CHRIS V. COMPANY OWNER \_ ACCOUNTANT Accounting Used the software for: 6-12 months ### "Win some time with Vectera" December 27, 2019 5.0 I can gain a lot of time by using this software. The daily traffic is not an issue any more... Pros Very easy to schedule a meeting Nothing to install Cons a good internet connection is always necessary. Sometimes, the wifi of customers is not fast enough when they use the camera Review Source MM Mario M. Founder Marketing and Advertising Used the software for: 6-12 months ### "Best for private video conferences" October 2, 2020 5.0 Very happy with my purchase because it gives my meeting a more personalized and professional touch. Pros In the middle of this lockdown Vectera has proven to be a very valuable tool. Unlike more popular and free tools, this provides a lot of privacy. I also can fully personalize my meeting rooms and subdomain. That gives my meetings a much more professional touch vs other tools. Cons Maybe the fact that we cannot add more backrgrounds (at least until september 2020) Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Vectera Its ability to customize my domain and meeting rooms. It´s also very easy to use and there is no need to download any software. Review Source RN Rick N. Host of The My Future Business Show Education Management Used the software for: 1-2 years ### "Online Meeting & Collaboration Software for Your Growing Online Business" March 30, 2020 5.0 Vectera is a solid video meeting and collaboration platform, and if you’re serious about the success of your online meetings, Vectera is one you should consider adding to your business toolkit. Pros Beyond Vectera being mobile ready, there’s so many other solid features that Vectera offers. In this review, I will point out the main features that have made all the difference in my own business. On top of my outstanding features list is Vectera’s touch-friendly whiteboard. This is where I can keep a record of all the notes I made during my last call with my guest. In addition to that, I can even upload an image or screenshots, and draw all over them – knowing that in my next meeting, everything we did in that previous meeting will be there ready for us to continue working on in the next one. Another powerful feature, is the ability to record each session. Given my line of work, I find the session recording feature to be incredibly valuable. With the recording feature, combined with my private notes, not only do I have records of my notes and sketches, I also have a video recording that I can send to my guest. I use the recordings to add extra value for my clients which helps them go back over everything we’ve talked about. I also love the in-built scheduling feature that stops all of the old-school back-and-forth emails, and the stress that goes with manually trying to arrange a date and time for a meeting. And the thing that I like about the scheduling system, is that it converts your local time as the host, with the local time of your guest, so neither of you miss the meeting. On top of that, once your guest chooses on a date and time for the meeting, Vectera creates Cons Right now, there’s not much to fault. If anything, I think that fast-tracking PayPal as a payment processor option would be a positive step in the right direction. Review Source Response from Vectera April 1, 2020 Hi Rick, Thank you for the great review :) The paypal integration is on our roadmap, so it should come soon. If you have any questions, you can always contact us! Happy meetings :) JD Jessie D. Founder Computer Software Used the software for: 1-2 years ### "All-in-one tool for online meetings" February 8, 2022 4.0 When it works it's great - when your or your guest's internet connection is slow you have to switch to Zoom or Teams to be able to have a decent conversation. Pros Vectera doesn't require any software beyond a recent Internet browser. This has the advantage that less savvy guests or guests that don't have privileges to install software can join your call seamlessly. I also like that you can share notes and graphics with your guests thanks to the built-in whiteboard. This enables for a more interactive session with guests. The integrated meeting scheduler integrates with your calendar and works great. Cons My experience with video/audio quality is a bit flaky. Most of the times quality was ok but at times the quality was below par. After we switched to Teams or Zoom the quality was ok - this makes me think that Zoom or Teams use video/audio connections that require less bandwidth and are less susceptible to slower internet connections. Review Source JDC Juan David C. Founder Marketing and Advertising Used the software for: 2+ years ### "A perfect tool to One and One virtual meetings" February 17, 2021 5.0 This is a great software that allows me to develop my agency and consultancy business. Pros I love I can share and join into a meeting really easy. To share a meeting you just need to send the link of the meeting and to join you just click on it, there is nothing to download. Furthermore, it is great my clients can book meetings easily, and those meetings are synchronized with my Google calendar. Cons Your meetings must be up to 6 people to get a good quality Review Source Response from Vectera March 5, 2021 Hi Juan, Thank you very much for the great review! We're happy to hear that Vectera helps you to develop your agency. We're also working on bigger meetings and hoping to offer it later this year. I will keep you updated! Happy meetings :) LV Luna V. Accountmanager Education Management Used the software for: 1-2 years ### "Very easy tool for online meetings with clients" December 20, 2019 5.0 Very positive. I'll recommend it to everybody. Pros \- Very easy to communicate, schedule meetings and have one to one meetings. No downloads needed. Very good customer support. Cons \- Sharing videos, whiteboards and share screens in full screen mode. I've seen it's on the roadmap but I would love this feature to be here already. Review Source Response from Vectera December 26, 2019 Hi Luna, Thank you for this great review! We are happy to hear you are using our software with your clients. Full screen mode will come soon, probably Q1 2020. If you have any other questions in the meantime, you can always contact us. Happy meetings! VR Verified Reviewer Owner Accounting Used the software for: 6-12 months ### "A better way to meet" December 17, 2019 4.0 I am scheduling meetings with my clients , and meeting online. It works well because there is app.. no download.. that drives clients crazy having to install. Just have a link for them is gold. Pros Vectera offers the individual virtual rooms. While I first didn't understand this, it has worked out well to have a meeting room where I can leave 'stuff' and come back to it during the next meeting. Cons When I schedule a meeting with a client, I cannot schedule a specific room... do this as a second step. Now, it could well be possible to do this, I just haven't taken the time to figure out if it is possible. Review Source Annelies P. Accountant Accounting Used the software for: 6-12 months ### "Great tool for a great price" November 29, 2019 5.0 Pros Lots of features for a very low cost. Easy to use, the customer doesn't have to install anything. User-friendly interface. With a simple link you can connect to the meeting room. No complicated setups or settings to get microphone and speakers working. Cons Nothing at all. New features are added regularly, the tool does what it promises to do. Review Source Response from Vectera December 2, 2019 Hi Annelies, Thank you for this great review! We are happy to hear you like our software and use it with your clients. We are always available if you have any questions. Happy meetings :) Jan L. Owner Internet Used the software for: 6-12 months ### "I'd recommend Vectera over all those other apps out there" October 15, 2018 5.0 We use Vectera to showcase our platform to prospects. As we have many different windows to showcase I love it how we can just do a focussed demo instead. This way a customer doesn't loses it's focus on what we think is important at that time! Pros I love the way Vectera works and keeps growing. They really listen to their customers and keep me up to date about features coming up and features we requested ourselves. Cons So far no real cons, every starting software needs growing and I love to be a first-mover here! Review Source LV Lieven V. Account manager Education Management Used the software for: 2+ years ### "Flawless overall experience - cobrowsing is superhandy" July 26, 2018 5.0 Main benefit is easy of use, superlight footprint on my system and allows me to sort out problems really quickly with my clients. Pros True 1 click start - no downloads - superhandy for my clients. All communication with the client is stored in the virtual rooms - which is very handy. I have weekly follow up meetings and we write meeting minutes for each meeting. These are stored in rooms per client -> super handy. We often need to help out a client - the cobrowsing is very handy for that - it reduces the need for having a seperate teamviewer license. Cons The interface has been revamped quite a lot - that is a good thing, but over the years it took me some time to adapt. Review Source Marco Wilhelm L. Marketer Marketing and Advertising Used the software for: 6-12 months ### "Great Tool for Quick Online-Meetings" February 7, 2020 5.0 Vecterra is stable. The picture quality is good. Personally, I don't like the user interface, but I find everything quickly. Pros We bought Vecterra as an alternative to Zoom. I like, that you can easily integrate files during the meeting and edit them together with you team member. With small restrictions, Vecterra is also an alternative to TeamViewer, because it has the great "co-browsing" feature, which we like to use. Cons Saving the videos could be a little easier. Review Source Response from Vectera February 11, 2020 Hi Marco, Thanks for the great review :) Glad to hear you like the features in Vectera, including co-browsing. Improving recordings is on our roadmap and will start soon! If you have any ideas on improving the user interface, you can always share your thoughts with us. Happy meetings :) Roberto R. CEO Computer Software Used the software for: Less than 6 months ### "Great solution for client meetings" February 4, 2020 5.0 I was using a mix of Skype and zoom for client meetings, but it was a hassle to have new clients install software and configure correctly. All of that is gone with Vectera. You just send a link and it works. Pros Easy to use, no need to install any software, quality is great. Cons Software products works for my business needs. So far there are no cons. Review Source Response from Vectera February 5, 2020 Hi Roberto, Thank you for the great review! If you have any suggestions or questions, you can always contact us. Happy meetings :) SZ Shlomo Z. Pres Sporting Goods Used the software for: Less than 6 months ### "THIS WAS MY FIRST VIDEO CONFERENCE SOFTWARE - AND I LOVE IT!" December 17, 2019 5.0 I never really used a video conference software before this one, and I am glad this is the one I chose, I have no complaints & only good things to say about the software and the team behind it. I use this software to onboard, train & connect with VA's & employees who are not regularly in the office. I love that we have the ability to share screens & control each other's screens. I absolutely love the dedicated rooms which keep files ready for the next meeting. I love that we can record sessions so that the trainee can go back and watch them at any time. Honestly, I give this software a 10 out of 10 without thinking twice. Great job Vectera! Pros \-Share Screen easily. -Mobile-Friendly. -User-Friendly Interface. -Record Sessions. -Specified Meeting Rooms for each user/client. -Meeting Rooms keep all documentation, so you can go back & start right where you left off (with all documents available from the last few meetings. -Create meeting invites & sync calendars all from the software. -Ability to use on your own domain. -The ability to have around 6 people in one room is cool. - Great customer Support I am sure there are more features, but these are what I use Cons I really didn't find any cons. Actually, if I ever did have an issue with understanding how to use a feature, the customer support is absolutely incredible. OK, OK... If I had to give 1 con, it would be that I wish they had the capability to do a Screen Recording before a meeting (sort of like LOOM or Camtasia) Review Source VR Verified Reviewer Senior Manager Business Development Computer Software Used the software for: Less than 6 months ### "Lots of handy features!" July 27, 2018 5.0 Pros Cobrowsing works well, despite delay. Sharing screen while being able to see the person is definitely a pro. Separate rooms. Shared content. Cons Delay in cobrowsing for a few seconds. All the other features work great, no other remarks, really not. Review Source KH KLAAR H. Kinderpsycholoog Mental Health Care Used the software for: 6-12 months ### "With vectera the kids and families in my practice 'survived' Corona" September 24, 2020 4.0 As a child psychologist, Vectera gave me the perfect solution so I could still interact with and support the kids and families who suffered and weren't able to come to the practice because of the lockdown due to Covid Pros Privacy-guarantee Interactive: easy to 'play' and interact with children because they're used to online tools and adapt very easy Cons None. Everything went well. Maybe sometimes the connection wasn't stable. Review Source Response from Vectera October 7, 2020 Hi Klaar, Thank you for the great review! We're happy to hear that we were able to offer the perfect solution to continue your sessions with children during Covid-19. If you have any questions or suggestions, you can always contact us ! Happy meetings :) Koen V. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Most diverse booking tool " February 7, 2020 5.0 All my meetings are now organized in one simple to use the software. Clients can access our notes any times and new bookings are automatically updated in my portal. Very versatile, very user-friendly even for the least tech-savvy people. Pros I love about vectera the diversity of the software. What I all can do within a meeting and how easy it is to use, especially for people like me with no tech background. Cons I honestly don't have any points of critique so far. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.