# Dibcase Legal Case Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dibcase Legal Case Management Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more.

Source: https://www.capterra.com/p/176506/Dibcase-Legal-Case-Management

---

# 

 Dibcase Legal Case Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dibcase Legal Case Management

## What is Dibcase Legal Case Management?

A comprehensive cloud based case management solution customized for Social Security practitioners. With all the features you need with no compromises. With hundreds of integrated forms and templates, digital intake forms, pipelines, SMS, and more. The most comprehensive case management system in the SSD space.

## What is Dibcase Legal Case Management used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dibcase Legal Case Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dibcase.com&name=Dibcase Legal Case Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dibcase Legal Case Management

5.0 (13)

VS.

[4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting Price

$60

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (13)

Ease Of Use

4.6 (1,686)

Value For Money

5.0 (12)

Value For Money

4.5 (1,480)

Customer Service

5.0 (12)

Customer Service

4.7 (1,527)

## Dibcase Legal Case Management alternatives

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Highest Rated

[4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

[4.7 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Starting price

$59.00

Per User, Per Month

[4.6 (340)](https://www.capterra.com/p/18931/CosmoLex/reviews/)

Starting price

$119.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Case Notes

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Client Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Document Generation

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Custom forms to streamline repetitious aspects of a document

Time Tracking

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Document Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Dibcase Legal Case Management 47 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track the list of items required to be billed/invoiced to clients

Setting up the amount/charge for per hour of work by a company or professional

Track and manage schedules and meetings via an integrated calendar

Access and track notes regarding case activities and updates within case files

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Search and check for conflicts of interest or statutes of limitations

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Automated or logic-based workflows that assist in the creation of electronic documents

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Split and manage tasks into individual components

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Add labels or tags to tasks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

Get Advice

We can help you find the software with the features you need.

Features

4.9 (13)

4.9

Based on 13 reviews

## Pricing

Value for money

5.0 (12)

Free Trial

Dibcase All Features

$60.00

Per User,Per Month

It includes:

-   SMS
-   Client Portal

Value for money

5.0 (12)

5.0

Based on 12 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

5.0

Based on 13 reviews

Filter by rating

5(13)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Rhonda W.

Owner/Non-Attorney Advocate

Legal Services

### "Best value for solo practice! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2022

This software saves so much time, thereby allowing the opportunity to grow your business

Pros

This software streamlines the entire process for case management! Spend some time getting to know the product and have all information on your electronic devices. \[SENSITIVE CONTENT\] and team have the best customer service I've experienced. Quick to immediate response, tutorials and one-on-one training. \[SENSITIVE CONTENT\] is also an Advocate, so he matches your need for expediency, or colleague to colleague chat.

Cons

It can be a little tricky to get started on some features, which require tutoring.

Alternatives considered

[Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/)

Reasons for choosing Dibcase Legal Case Management

Affordability and customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jeffrey T.

Marketing

Law Practice

### "Dibcase Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2022

Great, customer support is amazing and I can't wait to learn everything about Dibcase

Pros

I loved how user-friendly their interface is.

Cons

There's a small learning curve but overall that won't be a problem for our firm.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Corey A.

Director of Human /resources

Law Practice

### "Smooth and Quick Implementation!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2022

Pros

Being able to set up the automatic sending of email and texts to our client has saved us immeasurable amounts of time.

Cons

The process was so smooth and the transitions seamless, I really haven't discovered anything I don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jodie B.

Paralegal

Law Practice

### "I highly recommend Dibcase"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2022

Pros

It is user friendly and they have great customer service

Cons

It took a little bit of time to learn (as anything new does) but I wouldnt even consider that a "con".

Switched from

[Neos](https://www.capterra.com/p/58931/Neos/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tammy H.

ATTORNEY/OWNER

Law Practice

### "Dibcase is MORE than Case Management...it's Support, Customer Service, and Focused on Efficiency "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2022

I wish I had chosen them 6 years ago instead of choosing what I thought to be the créme de la créme of case management only to have trouble with customer service, support, and the product itself.

Pros

Support, promise of efficiency, customer service, abiltiy to customize.

Cons

I am struggling a little to understand how to set up the work flow. But, that is my ignorance and the Dibcase team has been great at offering their help.

Reasons for choosing Dibcase Legal Case Management

The \[SENSITIVE CONTENT\] personally responded to a message from me via LinkedIn. That meant a lot to me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Michelle G.

Certified ADA Advocate

Non-Profit Organization Management

### "DIBCASE Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2021

My experience with DIBCASE is Awesome!

Pros

User friendly, price, flow of the software.

Cons

Don’t have inbuilt e-signature but we can work around that.

Switched from

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

The software was not working with what the company needed to utilize data.

Reasons for choosing Dibcase Legal Case Management

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Lori T.

Attorney

Law Practice

### "Excellent solution for solo, small or mid-size practice case management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2021

Time is valuable. Dibcase provides the ability to save time which in turn will create more revenue for your business. Having a complete case management system makes business and practice more enjoyable, and the affordability allows small firms to experience the same efficiency and organization of a large firm.

Pros

This software is easy to learn and easy to use. The document generation tool is the most efficient and easy to use of any software I have tried or used. The cost fits any small firm budget but does not lack any of the essential elements of the case management software used by large law firms throughout the country. Highly recommended for any firm seeking to simplify their case management process!

Cons

I have not found much that needs to be improved about the software. The integration of other practice areas would be very attractive for firms that practice multiple areas of law.

Reasons for choosing Dibcase Legal Case Management

Ease of use; cost; versatility

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Teri M.

appointed non-attorney representative

Human Resources

### "DIB Case"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2019

I'm very new to this program but so far, I have already seen how it is going to help me with time management and with the statistics of my business.

Pros

Ability to create your own templates and then have your necessary forms, letters and documents at the click of a button. You always know the number of active clients you have at a glance. Customization of your company logo and documents. Import capabilities with OHO and spreadsheets you've created. Ability to export reports of many types. Ability to link with DropBox and Google Drive. Customer service-I have never had such great customer service. I'm the 'wanna be techie-but mess it up' person.The rep has been responsive to all my questions and has assisted me directly many times and at odd hours. He makes sure you understand what any issues are and how to be able to use all options independently. And last, but not least, the price was a clincher.

Cons

Learning how to navigate and use all the features is time consuming--but is that really a con? That's true with any new program you choose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sarah H.

lawyer

Law Practice

### "Excellent Software Especially for Social Security Attorneys "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2019

They are excellent! Any questions about their program are immediately answered even if they have to do it hands on with you!

Pros

Input deadlines based on the denial date and it automatically calculates the date to appeal so you will never miss a deadline. Additionally, I love the Dropbox feature wherein a folder is created for each client and is easily accessible from the program. The message board and stick notes are also an added benefit.

Cons

I have found nothing yet. However, I wish that the medical records and documents could be added directly to the client's account without having to use Dropbox.

Reasons for choosing Dibcase Legal Case Management

See above responses. This program is well worth it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Karen H.

Attorney

Law Practice

### "Great Social Security Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2019

I have been a Social Security disability attorney for over 13 years. I have used different software programs and systems. But, none have even come close to the organization that this program gives me and my staff. No longer am I concerned about missing deadlines-dibcase has me covered. The message board enables me to see what my staff has worked on and what I need to follow up with. I cant say enough good things about the program and the support staff! I highly recommend this program.

Pros

The ease of use. Great customer support.

Cons

nothing really comes to mind. If I needed to be really critical, I would say the inability for emails to come back into dibcase, instead of going into my email only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2019

Thank you so much for the positive review. We're glad Dibcase has helped you enhance your Social Security practice!

[View all Reviews](https://www.capterra.com/p/176506/Dibcase-Legal-Case-Management/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)