# Dibcase Legal Case Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dibcase Legal Case Management the right Legal Case Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176506/Dibcase-Legal-Case-Management/reviews

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Dibcase Legal Case Management

5 (13)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Dibcase Legal Case Management

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rhonda W.  
Owner/Non-Attorney Advocate  
Legal Services  
Used the software for: 2+ years

### "Best value for solo practice! "

October 4, 2022

5.0

This software saves so much time, thereby allowing the opportunity to grow your business

Pros

This software streamlines the entire process for case management! Spend some time getting to know the product and have all information on your electronic devices. \[SENSITIVE CONTENT\] and team have the best customer service I've experienced. Quick to immediate response, tutorials and one-on-one training. \[SENSITIVE CONTENT\] is also an Advocate, so he matches your need for expediency, or colleague to colleague chat.

Cons

It can be a little tricky to get started on some features, which require tutoring.

Alternatives considered

[Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/)

Reason for choosing Dibcase Legal Case Management

Affordability and customer service.

Review Source

MG

Michelle G.  
Certified ADA Advocate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "DIBCASE Software"

April 19, 2021

5.0

My experience with DIBCASE is Awesome!

Pros

User friendly, price, flow of the software.

Cons

Don’t have inbuilt e-signature but we can work around that.

Reason for choosing Dibcase Legal Case Management

Price

Switched from

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

The software was not working with what the company needed to utilize data.

Review Source

Michael Stephen S.  
Paralegal (E.D.P.N.A.) clerk  
Legal Services  
Used the software for: I used a free trial

### "Excellent software case management for Social Security disability benefits administrative practice "

December 26, 2018

5.0

Pros

The case management software I have seen requires the law firm or advocacy companies to work around the software's idiosyncracies, involves duplicated efforts inside and outside of the software, and has features that are so cumbersome to use that they go unused (no matter how useful and powerful those features might be); in contrast, DIB Case works around your practice. DIB Case is extensible allowing you to add features that do not exist out of the box. DIB Case is very internally interconnected which makes case/file reviews easy and nearly eliminates duplicates efforts entirely. The various logs can be exported to spreadsheets. It allows you to easily manage the productivity of employees and contract workers alike. It was made for Social Security disability benefits administrative advocacy practices and scale up with the growth of your law firm of advocacy company.

Cons

Out of the box, this software is not perfectly optimized for Federal Court appellate work, but can be easily modified to handle Federal Court appeals. Regarding those Social Security disability benefits advocacy practices that are limited to the administrative levels, there are no concerns or problems.

Review Source

TH

Tammy H.  
ATTORNEY/OWNER  
Law Practice  
Used the software for: Less than 6 months

### "Dibcase is MORE than Case Management...it's Support, Customer Service, and Focused on Efficiency "

May 10, 2022

5.0

I wish I had chosen them 6 years ago instead of choosing what I thought to be the créme de la créme of case management only to have trouble with customer service, support, and the product itself.

Pros

Support, promise of efficiency, customer service, abiltiy to customize.

Cons

I am struggling a little to understand how to set up the work flow. But, that is my ignorance and the Dibcase team has been great at offering their help.

Reason for choosing Dibcase Legal Case Management

The \[SENSITIVE CONTENT\] personally responded to a message from me via LinkedIn. That meant a lot to me.

Review Source

SB

Sarah B.  
owner  
Legal Services  
Used the software for: Less than 6 months

### "Prevail who?! This is the next best thing to streamline SSA disability practice!"

January 26, 2019

5.0

Dibcase has allowed me to organize my consulting business as it grows. My work has become even more efficient and I can easily separate my clients based on their specific needs. I highly recommend Dibcase to anyone who practices SSA disability, attorneys, and really just anyone looking to streamline their business.

Pros

Where do I start?! The functionality is amazing. Couple clicks of a button and you have a whole set of documents waiting for you. Setting administrative limits for employees is a great feature. Customizing the program to fit YOUR business is what sold it for me. I have used Prevail and Microsoft-based databases and Dibcase just knocks it out of the park for me. It just makes sense to have. Everything at your fingertips: daily tasks, calendar, projected revenue, recent activity, etc. Exports information easily to spreadsheets. For a small business just starting out (such as mine) this is a program that will grow with you. For a large business that handles multiple types of cases this is a powerful program! As an individual with 13+ years working as an admin assistant for a disability company your admin assistants will love Dibcase!

Cons

It appears to be intimidating until you familiarize yourself with the features.

Review Source

Response from DibCase Software

February 1, 2019

Thank you! We are glad you are finding value in Dibcase.

KH

Karen H.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Great Social Security Program"

July 16, 2019

5.0

I have been a Social Security disability attorney for over 13 years. I have used different software programs and systems. But, none have even come close to the organization that this program gives me and my staff. No longer am I concerned about missing deadlines-dibcase has me covered. The message board enables me to see what my staff has worked on and what I need to follow up with. I cant say enough good things about the program and the support staff! I highly recommend this program.

Pros

The ease of use. Great customer support.

Cons

nothing really comes to mind. If I needed to be really critical, I would say the inability for emails to come back into dibcase, instead of going into my email only.

Review Source

Response from DibCase Software

July 19, 2019

Thank you so much for the positive review. We're glad Dibcase has helped you enhance your Social Security practice!

TM

Teri M.  
appointed non-attorney representative  
Human Resources  
Used the software for: Less than 6 months

### "DIB Case"

September 26, 2019

5.0

I'm very new to this program but so far, I have already seen how it is going to help me with time management and with the statistics of my business.

Pros

Ability to create your own templates and then have your necessary forms, letters and documents at the click of a button. You always know the number of active clients you have at a glance. Customization of your company logo and documents. Import capabilities with OHO and spreadsheets you've created. Ability to export reports of many types. Ability to link with DropBox and Google Drive. Customer service-I have never had such great customer service. I'm the 'wanna be techie-but mess it up' person.The rep has been responsive to all my questions and has assisted me directly many times and at odd hours. He makes sure you understand what any issues are and how to be able to use all options independently. And last, but not least, the price was a clincher.

Cons

Learning how to navigate and use all the features is time consuming--but is that really a con? That's true with any new program you choose.

Review Source

JT

Jeffrey T.  
Marketing  
Law Practice  
Used the software for: Less than 6 months

### "Dibcase Review"

May 13, 2022

5.0

Great, customer support is amazing and I can't wait to learn everything about Dibcase

Pros

I loved how user-friendly their interface is.

Cons

There's a small learning curve but overall that won't be a problem for our firm.

Review Source

CA

Corey A.  
Director of Human /resources  
Law Practice  
Used the software for: Less than 6 months

### "Smooth and Quick Implementation!"

May 11, 2022

5.0

Pros

Being able to set up the automatic sending of email and texts to our client has saved us immeasurable amounts of time.

Cons

The process was so smooth and the transitions seamless, I really haven't discovered anything I don't like.

Review Source

SH

Sarah H.  
lawyer  
Law Practice  
Used the software for: I used a free trial

### "Excellent Software Especially for Social Security Attorneys "

July 17, 2019

5.0

They are excellent! Any questions about their program are immediately answered even if they have to do it hands on with you!

Pros

Input deadlines based on the denial date and it automatically calculates the date to appeal so you will never miss a deadline. Additionally, I love the Dropbox feature wherein a folder is created for each client and is easily accessible from the program. The message board and stick notes are also an added benefit.

Cons

I have found nothing yet. However, I wish that the medical records and documents could be added directly to the client's account without having to use Dropbox.

Reason for choosing Dibcase Legal Case Management

See above responses. This program is well worth it!

Review Source

LT

Lori T.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Excellent solution for solo, small or mid-size practice case management!"

January 20, 2021

5.0

Time is valuable. Dibcase provides the ability to save time which in turn will create more revenue for your business. Having a complete case management system makes business and practice more enjoyable, and the affordability allows small firms to experience the same efficiency and organization of a large firm.

Pros

This software is easy to learn and easy to use. The document generation tool is the most efficient and easy to use of any software I have tried or used. The cost fits any small firm budget but does not lack any of the essential elements of the case management software used by large law firms throughout the country. Highly recommended for any firm seeking to simplify their case management process!

Cons

I have not found much that needs to be improved about the software. The integration of other practice areas would be very attractive for firms that practice multiple areas of law.

Reason for choosing Dibcase Legal Case Management

Ease of use; cost; versatility

Review Source

CA

Caleb A.  
Case Manager  
  
Used the software for: Less than 6 months

### "I have been using Dibcase since the beta phase and I've seen the progess and nothing else compares."

July 16, 2018

5.0

It helps me with all of my day to day job activities including: appeals, records processing, creating documents, recording client contacts and notes, time tracking, scheduling appointments, etc.

Pros

Ease of use and saves me time processing record requests, documenting cases, and responding to client inquiries. I can generate documents with ease and accomplish everything I need to do for client's cases. I love the importing of ODAR and A/C Spreadsheets.

Cons

As with any new software there are some issues still being worked out. However, the development team has been very responsive and addressed my issues promptly.

Review Source

JB

Jodie B.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "I highly recommend Dibcase"

May 10, 2022

5.0

Pros

It is user friendly and they have great customer service

Cons

It took a little bit of time to learn (as anything new does) but I wouldnt even consider that a "con".

Review Source

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