Rezplot Systems

Campspot


5 / 5
5 reviews

Who Uses This Software?

We serve campground owners, operators, staff, and their guests by offering a robust and easy-to-use reservation booking system that's based on the real needs that face campgrounds today.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.50/month
  • Pricing Details
    Price based on number of sites using Campspot per month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Rezplot Systems
  • www.campspot.com
  • Founded 2015
  • United States

About Campspot

Campspot crafts reservation software for park owners that delivers customers the perfect camping experience. Campspot was designed and built by campground owners, for campground owners, growing out of our founders' experience of owning and operating multiple parks. Features include a robust business rules engine, programmatic reservation grid optimization, optional site lock-in fees, user and customer-friendly interface, POS system, site maps and more.


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Campspot Features

  • Asset Management
  • Check-in / Check-out
  • Multi-Location
  • Online Booking
  • Permit Management
  • Point of Sale (POS)
  • Rental Management
  • Reservations Management
  • Site Maps
  • Utility Billing

Campspot Reviews Recently Reviewed!


Easy to use, maximizes profits, and is backed by the best customer support. What could be better?

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -This system is so intuitive and easy to use, and I keep learning more features every time I use it.

-Very clean and visually appealing.

-All of the reporting is incredibly helpful and provides so much insight to our bookings.

-Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile.

-The reservations grid automatically optimizes bookings to maximize revenue.

-The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue.

-A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items.

-Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features.

-Been a fantastic experience so far, and our park employees have had great experiences with the system.

Cons: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful.

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Maximize Revenue!

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Less staff training time because the software is intuitive to use

- Ability to have a lot of business rules set up

- Lock in fees are boosting our revenue!

- The ability to have all our marketing photos shown with their unit.

- Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot.

- Automated grid moving which allows staff to focus on other things

- I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions!

Cons: Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons.

Our experience with Campspot

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - The lock-in fees and optimization help us increase revenue and fill our grid

- Our guests can easily add golf carts and other extras to their stay during the reservations process

- It's easy to add and edit campground rules, rates, photos, packages, and events

- Staff picks it up quickly

Cons: - It's a new software, which means it has its challenges and many features are still to come

Overall: Even though it's a new software, they keep adding features and are farther along than any company we've worked with in the past. It just keeps getting better with time.

First Year User

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very User friendly for the guests and the GSR at the property.

The add on option is great for increasing ancillary sales.

CS support staff is knowledgeable and willing to help anytime. Also very open to suggestions.

Cons: Needs some fine tuning with reporting and a few operational functions.

Overall: So far very satisfied!

Easy to use and affordable software!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to teach to others- the functions are very intuitive and after having the opportunity to input a few transactions most of our users were ready to go!

Cons: There is no cleaning or hotel style features so for campgrounds it is perfect but there are a few features needed to make it ideal for our business model.

Overall: The customer support is great, setup was pretty easy and overall we are very happy with the system!