---
title: "Campspot Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Campspot Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more."
source_url: "https://www.capterra.com/p/176517/Campspot/"
page_type: "product"
language: "en"
---

# 

 Campspot Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Campspot

## What is Campspot?

Campspot Software is the leading campground management and reservation system. Our cloud-based platform allows park operators to book more online reservations with ease in real-time. Revenue-driving and time-saving features such as dynamic pricing, housekeeping, contactless check-in, e-signature, integrated POS, recurring guest billing, flexible business rules, reservation grid optimization, automated reporting, site lock fee option, interactive map creation, custom gift cards, and more.

## What is Campspot used for?

[Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Recognitions

Shortlist

Overall rating

Based on 90 user reviews

Reviews sentiment

Positive

90%

Neutral

4%

Negative

6%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Reservations / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.5

+−

Features4.3

Value for Money4.6

Ease of Use4.3

Customer Service4.6

Rating Breakdown

4.5

Features4.3

Value for Money4.6

Ease of Use4.3

Customer Service4.6

## Campspot Reviewers Verdict

Updated September 2026

AI summary

-   Campspot is well-suited for campground owners and teams managing reservations, site assignments, and daily operations.
-   Users most consistently value its user-friendly reservation management and online booking features tailored for campgrounds.
-   It enables staff to efficiently handle bookings, payments, and site visibility, reducing manual work and improving occupancy.
-   Buyers report negative points such as inconsistent customer support, occasional software glitches, and limited reporting customization.
-   It fits small hospitality businesses seeking easy reservation tools but may frustrate those needing responsive support or advanced reporting.

## Campspot alternatives

Highest Rated

[4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176517/Campspot/alternatives/)

## FAQs about Campspot

Overview

### What problems does Campspot solve?

Campspot solves manual campground reservation work, phone-heavy booking processes, and revenue lost to no-shows, empty sites, and missed add-on sales. It helps campground owners, reservation staff, and operations teams manage bookings, payments, site optimization, pricing rules, check-ins, housekeeping visibility, and guest self-service from one system.

Answer based on 79 reviews

Overview

### Which roles and teams benefit most from Campspot?

Campspot is most used by campground owners, general managers, and operations leaders who need to run reservations, pricing, and guest communications efficiently. Front-desk and administrative teams rely on it for daily booking workflows and check-ins, while executives use reporting and visibility tools to monitor occupancy, revenue, and overall property performance.

Answer based on 90 reviews

Overview

### What company size and industries is Campspot built for?

Campspot is built primarily for small hospitality businesses, with 98% of reviewers from small businesses and 62% in Hospitality. It also serves Recreational Facilities and Services at 20% and Leisure, Travel & Tourism at 7%, especially RV parks, campgrounds, glamping resorts, marinas, and public parks managing reservations.

Answer based on 90 reviews

Features and Usability

### What are the key features of Campspot?

Campspot includes core campground reservations tools like online booking, a reservations grid, guest management, and payment processing. Differentiating features include dynamic pricing, site optimization, site lock fees, and add-on sales for extras like golf carts. Reporting, POS, mobile access, and Express Check-In also support daily operations.

Answer based on 54 reviews

Integrations

### Which third-party tools and platforms does Campspot integrate with?

Campspot integrates with 7 third-party tools and platforms, including BnBerry, HubSpot Content Hub, HubSpot Marketing Hub, RoverPass, Slice, Unifocus, and Vrbo. These integrations span marketing, reservation, operations, and booking-related connections for campground and hospitality workflows.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Campspot?

Campspot is generally easy to onboard for frontline staff and beginners, with live online sessions, webinars, videos, and documentation available for training. Reviewers say reservations and daily tasks are quick to learn, while admins may need more time to set up features, reporting, and customizations.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Campspot offer, and how do users rate the experience?

Campspot offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as responsive, helpful, professional, and strong during onboarding, training, and follow-up. A smaller group reports declining service, slower email replies, incomplete answers, and occasional difficulty getting issues fully resolved.

Answer based on 49 reviews

Features and Usability

### How well does Campspot handle campground reservations?

Campspot makes campground reservations easy to manage through online booking, interactive site maps, add-ons, and admin tools. Small campground owners and new operators often find the setup practical and guest-friendly, though some teams mention a learning curve, occasional system freezes, and slower support when reservation issues need quick help.

Answer based on 33 reviews

Features and Usability

### How good is Campspot for campground reporting?

Campspot provides a wide range of campground reports that help teams track reservations, guests, sales, and daily operations. Many park managers find reporting clear and useful, but some need more custom report building, simpler financial views, or easier access to specific data like tax details and end-of-day summaries.

Answer based on 30 reviews

## Features

AI summary

Based on 227 Parks and Recreation reviews

Capterra data shows that buyers of campground management software rank the following features as their top priorities:

-   **Online Reservations** (**70%** of reviewers rated this feature as critical)
-   **Site Reservation Management** (**53%**)
-   **Online Booking** (**70%**)

Campspot supports all three of the features reviewers value most: **Online Reservations**, **Site Reservation Management**, and **Online Booking**. Together, these capabilities help campground operators accept bookings online, manage individual sites more efficiently, and keep reservation activity organized across the booking process, allowing teams to improve occupancy, reduce manual work, and deliver a smoother guest experience.

Online Reservations

4.5 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Make and manage reservations online

Site Reservation Management

4.3 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

Create and manage reservations for individual camping sites/plots

Online Booking

4.6 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Guest Check-in/Check-out

4.4 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Rate Management

3.7 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Billing & Invoicing

4.1 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Campspot 67 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Scheduling: Plan an event's time and location
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- Geographic Maps: Visualize locations on a map
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Historical Reporting: Information, data and reports that are being tracked over time
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Reservations: Make and manage reservations online
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Site Maps: Manage site maps showing plots, availability, utilities etc.
- Site Reservation Management: Create and manage reservations for individual camping sites/plots
- SMS Messaging: Send messages via SMS
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (90)

4.3

Based on 90 reviews

## Pricing

Value for money

4.6 (87)

Value for money

4.6 (87)

4.6

Based on 87 reviews

## Integrations

[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Vrbo](https://www.capterra.com/p/233391/Vrbo/)[

HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[

Unifocus](https://www.capterra.com/p/227568/Unifocus/)[

RoverPass](https://www.capterra.com/p/165353/RoverPass/)[

BnBerry](https://www.capterra.com/p/227698/BnBerry/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (88)

4.6

Based on 88 reviews

## User reviews

Overall rating

4.5

Based on 90 reviews

Filter by rating

5(66)

4(15)

3(4)

2(2)

1(3)

Mentioned topic

Sorted by most recent

Matthew L.

Office Staff

Hospitality

### "Great Program - Shaky Execution"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 9, 2026

Campspot overall is very helpful when it comes to running a campground and operations of the campground. However, it's not very user friendly and with the constant changes in the system it becomes redundant or confusing.

Pros

Campspot offers an all in one management software for your campground. It has everything including reservations, a store, and housekeeping/maintenance areas.

Cons

The software is kind of buggy and not really user friendly for most people. The constant updates make it hard for us to keep track of how to do certain processes.

Switched from

[Firefly Reservations](https://www.capterra.com/p/190984/Firefly-Reservations/)

Firefly stopped operating as a company which forced us to find other options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sally S.

Personal

Hospitality

### "Poor customer service and websites"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 30, 2026

Poor. The above description pretty much sums up my dealing/non-dealing with Campspot. That was after calling the Wautauga Dam campground directly. Of course, no one answered there and their voicemail was full.

Pros

Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes.

Cons

2 different Campspot maps showing different availability. When I called I was transferred to a live person, only to get another recording.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Becky P.

Campground Owner

Hospitality

### "Campspot customer service sadly no longer exists"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

January 28, 2026

Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling.

Pros

Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve.

Cons

Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2026

Thank you for taking the time to share such thoughtful feedback and for being a Campspot customer for more than five years. We truly appreciate your partnership. We’re sorry that your recent support experiences have felt slow or incomplete. We know how critical timely, clear assistance is, especially when your seasonal setup and daily bookings depend on our platform. Feeling uncertain about support is frustrating, and it’s not the experience we want for any campground. We’re glad the software continues to work well for your guests and staff. At the same time, your feedback about response times, follow-up, and overall value is important, and we’re actively working to strengthen our support experience. We’d welcome the chance to better understand your recent requests and ensure your questions are fully addressed. If you’re open to it, please reach out to marketing@campspot.com so we can follow up directly.

ME

Mar E.

Manager

Hospitality

### "Great customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

I appreciate the great people that are always there willing to help! It makes it all worth while! Customer is top notch in my opinion.

Pros

I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing! They have been so helpful every time I can’t figure something out in my own!

Cons

I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Manager

Hospitality

### "Doesn't live up to the hype, too many glitches."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 13, 2025

Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service.

Pros

When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding.

Cons

It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool!", not what will work best for those who use it daily for their work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 14, 2025

Thank you for taking the time to share your honest feedback. We’re sorry to hear about the frustrations you've experienced and the negative impact they've had on your business. It’s clear from your review that we’ve fallen short in several key areas. That’s not the experience we aim to deliver, and we regret that you felt unheard and unsupported throughout the process. We deeply value the input of users like you, especially when it highlights where we need to improve. Your comments about communication, issue resolution, and the frequency of technical glitches are being shared directly with our product and support teams to help us address these gaps with urgency and care. If you're open to it, we’d appreciate the opportunity to connect one last time—just to ensure we’ve captured all the context and can use your experience to make meaningful improvements for others. - Gabby Quarantiello, VP Partner Success support@campspot.com

DG

Diane G.

Owner

Hospitality

### "New to the Campground Management and Love Campspot"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2025

Very good so far. I am a new campground and I am thrilled with the booking software and the ease of add ons.

Pros

Ease of integrations to other software. Onboarding help with Peter made a huge difference

Cons

Little difficult to learn the program - it's pretty robust and has a lot to it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Christy H.

GM

Hospitality

### "We Love Campspot"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2025

It has been great; highly recommend to any campground/park, big or small

Pros

Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did!

Cons

Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports.

Alternatives considered

[Campground Master](https://www.capterra.com/p/33941/Campground-Master/)

Reasons for choosing Campspot

Better pricing and functionality and price point hard to beat

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WB

Wendy B.

Manager

Recreational Facilities and Services

### "Unfortunately would not recommend."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

September 19, 2024

Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year).

Pros

The zip code finder and I honestly can’t think of anything else.

Cons

The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Timothy K.

Employee

Hospitality

### "Very pleased"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

Very good. What wasn't provided, we were able to work out through combining multiple reports

Pros

Complete monitoring of every aspect of our RV park's interaction with guests.

Cons

I did not find the ability to Access payment information, including guest name, amount, unit #, dates and status of completion of payment, for each payment made, in csv format, for import into QuickBooks, within Campspot's program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NR

Natalie R.

Customer Service Specialist

Recreational Facilities and Services

### "CampSpot reviewed"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

June 27, 2024

I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing

Pros

Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program

Cons

It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates

Alternatives considered

[Newbook](https://www.capterra.com/p/144942/NewBook/)

Reasons for choosing Campspot

It made more sense for our users and they didn’t have as many customization options/features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176517/Campspot/reviews/)

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