# WaiverForever Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WaiverForever the right Waiver solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176524/WaiverForever/reviews

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WaiverForever

4.7 (79)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WaiverForever

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

KW

Kate W

Office ManagerSports, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes getting a quick branded waiver sent and signed SO easy for our business, I wouldn't do without it!“

April 3, 2026

MV

Michael V

ItPublic Safety, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Been using it for several years and it has helped us get device sign offs.“

November 17, 2024

MV

Michael V

ItPublic Safety, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It’s simple to set up and allows the use of templates that are very useful.“

November 17, 2024

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cassady C.  
Owner / Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great Functionality"

December 14, 2018

5.0

I ran a bicycle rental company that also provided tours. We used different waivers for different services and made this a very simple and green solution to our company's needs.

Pros

Waiver Forever allowed my company to stop collecting boxes and boxes of paperwork. In the two years before I started using this for my business we ended up with 8 large boxes full of waivers. If we had continued in that direction it would have taken an extra storage unit to hold everything. Go Green!

Cons

Nothing. It was very easy to embed in my website. It was a breeze to create multiple waivers and switch between them. And it was all of the effort of pushing a button to send waivers to clients.

Review Source

KW

Kate W.  
Office Manager  
Sports  
Used the software for: 2+ years

### "Best Free Option Around!"

April 3, 2026

5.0

Couldn't be more impressed with them! It makes getting a quick branded waiver sent and signed SO easy for our business, I wouldn't do without it!

Pros

Absolutely LOVE . I think it offers a very simple, straightforward but professional feeling option for small businesses and individuals.

Cons

Limited on the free option but that's to be expected. More custom options would be appreciated in the higher tiers.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

I found googledocs too unprofessional looking to use for our business

Review Source

EK

Edward K.  
owner  
Retail  
Used the software for: 2+ years

### "WaiverForever Review"

December 4, 2018

3.0

other than the technical issues mentioned before (crashing and freezing) The app has done it's job.

Pros

Ease of use, Excellent support, who got back to us on weekends and holidays when there was an issue.

Cons

the app would crash on an early generation of iPad, we upgraded to an iPad 4 and it still freezes all the time. Plus it's hard to search past the last 10 waivers on file, you have to know customers name.

Review Source

Response from Aries App

April 10, 2024

Hello Edward, Thanks for your review, We are glad that you leave your concerns here. For the problem you mentioned that you could only view 10 past waivers, you might view that on My Customer page which is not the right place to view all the waivers. You could view all the waivers, customers information on Template page, under my waiver list tab. Also we launched the universal search that you could search any information to grab the related waivers( tags, names, fields, notes, etc). Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!

MV

Michael V.  
It  
Public Safety  
Used the software for: 2+ years

### "Works well"

November 17, 2024

5.0

Been using it for several years and it has helped us get device sign offs.

Pros

It’s simple to set up and allows the use of templates that are very useful.

Cons

Look through and managing stored documents can be a pain.

Review Source

Response from Aries App

November 26, 2024

Hi Michael, Thank you for your detailed review! We're glad WaiverForever has been helping with you for the past years. Regarding document management difficulties - we hear you. We're working on updates to make this much easier to navigate. Stay tuned! Thanks for your continued trust in WaiverForever. Best regards, Ryden From WaiverForever

VR

Verified Reviewer  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Reliable and Good Integration with MindBody "

December 19, 2018

5.0

Pros

Easy to use and significant improvement over our previous method of collecting paper waivers. The integration with MindBody, allowing us to import clients is very helpful and one of the selling points when we first chose . Overall, it has saved us countless hours of time and paper.

Cons

Would like a dynamic feature, where the waiver can change (add/remove entry fields) based on a selection on the waiver.

Review Source

Brock R.  
Managing Partner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easiest to use"

December 4, 2018

5.0

Pros

I love how easy and price effective it is for our gym. We can get a guest or member to sign their waiver without much explanation or distraction from getting the class started. It’s been awesome.

Cons

None that are applicable to us. Maybe they should make a more robust software so they help with all the other issues we have at the gym.

Review Source

Karen L.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Works with Salesforce"

December 4, 2018

5.0

People think we can take responses but it goes through email so they text us and when we are teaching we don't see it.

Pros

I love that it works with Salesforce and I check the box of those that I wish to send.

Cons

I hate that it sends back to my email rather than a phone.

Review Source

Nadeem J.  
Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Waiverforever is awesome!"

December 4, 2018

5.0

Pros

So easy to setup and very quick. All our customers find iit easy to use as well

Cons

Would prefer something slightly less expensive

Review Source

Tuyen V.  
Director, Finance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes my life much easier"

December 4, 2018

5.0

Pros

Easy to use and integrated with MindBody

Cons

It's not cheaper. Lol. some months, I do not have many waivers.

Review Source

Devon S.  
Owner  
Sports  
Used the software for: 1-2 years

### "Easiest to use. Best bang for your buck "

December 4, 2018

5.0

Pros

The layout is straightforward so I don't have to waste time learning it. They have the best pricing structure and offline use is allowed.

Cons

It could perhaps use an aesthetic update? I use it on an iPad air 2. Not sure if there is much of a way to make a waiver more modern though...

Review Source

JG

John G.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great Product! "

December 7, 2018

5.0

has forever changed the way we do business and it's awesome.

Pros

Integrates with iPad so you can customize the waiver and multiple clients can easily read/sign quickly. Stores their e-mail address so we can use it later to send them follow-ups, etc.

Cons

It is difficult to get in touch with customer service - but not a big deal.

Review Source

SL

Steven L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Overall good except for the search fonction."

December 4, 2018

4.0

Pros

Simple and looks good enough. The editing software is nice and straight forward.

Cons

The search fonction could be way better. I'm left looking in 2-3 places to find some waivers sometimes. The information isn't well displayed either.

Review Source

LR

Lacie R.  
Owner  
Events Services  
Used the software for: 6-12 months

### "The easy tech friendly solution "

December 18, 2018

5.0

Waiver Forever has been a techy blessing for our small company. We run food tours and therefore always have new starting locations. Waiver forever allows us to have our clients sign the waiver on location with or without internet and on an of our tour guides cell phones. The best part is, all the emails we capture with the waivers we can export and upload to our newsletter list. Thanks to waiver forever weve been able to grow our newsletter 10 fold. We also use waiver forever to create easy to sign contacts for our sponsors. We just send them the link and they sign the agreement online. It makes it so convenient. We also allow our tour clients to sign onine as well! Waiver forever has made our company flow so smoothky!

Pros

The offline kiosk option for our clients to sign waivers and the ability to upload all the emails in the waivers and add them to our newsletters.

Cons

Sometime I get a little confused on the website on the navigations. Also exporting all our waiver emails sometimes dkesnt work the first time.

Review Source

LM

Lucas M.  
Director of Business Operations  
Medical Practice  
Used the software for: 6-12 months

### "Review 12/4/18"

December 4, 2018

5.0

Overall, the product works great and we don't have to worry about the app crashing or creating issues. It definitely adds value to our operational flow.

Pros

The reason I chose this program over different options is the customizable feature for capturing data, e.g. email address, phone number, multiple choice options, etc. The tap to sign feature is also a key feature for what we use this for.

Cons

I don't like the pricing. If we end up moving to a different platform it will be because the monthly pricing is not effective.

Review Source

KP

Kendall P.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Excellent product"

December 4, 2018

5.0

Pros

We love that we can keep our clients info confidential while keeping our business green. We see 1000's of clients per year it saves us from printing a lot of paper!

Cons

A couple of times it didn't export our waiver information into the system. Only happened twice.

Review Source

MB

Mark B.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Flexible and easy"

December 4, 2018

5.0

is a great option for our business. We needed flexibility to customize it to our business; competitors required us to include some legal language that slowed down the process for our guests. Also, we are a seasonal business and it is easy to only be charged for what we use, but maintain our service year round.

Pros

Able to customize to our business easier than other options

Cons

Sometimes took a day to get response on technical questions

Review Source

KW

Kent W.  
Member Services Manager  
Sports  
Used the software for: 1-2 years

### "I Had No Idea I Loved WaiverForever"

February 1, 2019

4.0

Incredibly positive. Site has only been inaccessible and/ or laggy a few times. Both times customer support was quick to respond and acknowledge the problem. Again, no more digging through boxes to find a paper waiver. It's all here in a few keystrokes and clicks.

Pros

Ease of use, generally accessibility (although not as easy to navigate on mobile). Mostly, I like that our legal waivers our not in dozens of banker boxes and instead are readily accessible via a keystrokes and clicks.

Cons

Mobile interface is not great. Easiest to use on a laptop, slightly good on a tablet, not so great on a phone.

Review Source

AD

Alex D.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Waiver forever review"

December 7, 2018

4.0

Great experiance with set up but would like a few more features for the money.

Pros

Ease of use and the set up for each waiver is easy. Ran into an innocent where we needed to pull a waiver and it was easy.

Cons

Cost for just one tablet. Would like at least one more offline tablet for the price.

Review Source

KW

Kristin W.  
owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "WaiverForever review"

December 4, 2018

5.0

For the most part this product provides exactly what we need. It is low cost, effective and easy to use.

Pros

The drag and drop feature made it very simple to set up, use and modify.

Cons

The only issue I have had so far is when other devices do not sync

Review Source

HS

Hilary S.  
Manager of Operations and Finance  
Performing Arts  
Used the software for: 2+ years

### "Multiple uses"

December 4, 2018

4.0

Overall, our experience has been pretty good.

Pros

I like that we can use it for multiple online forms. We use it for enrollment forms as well as field trip forms.

Cons

Depending on what computer/internet browser you use it can be difficult to navigate.

Review Source

MR

Meghan R.  
Owner  
Translation and Localization  
Used the software for: 6-12 months

### "Waivers good, less than satisfactory customer service "

December 4, 2018

4.0

Pros

Very easy to use, very clear instructions on how to upload and view documents

Cons

Does not upload without internet connection

Review Source

RV

Richard V.  
Manager/owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Paintball facility owner "

December 15, 2018

4.0

Pros

Saving paper aside. We liked the quickness and ease of use. Having the storage and the ability to call up info when and when needed

Cons

Only being able to use it on one or two devices

Review Source

CS

Chase S.  
Manager  
Entertainment  
Used the software for: 1-2 years

### "WaiverForever"

December 4, 2018

5.0

Pros

It was easy to setup and use. We were able to process waivers offline and scan driver's licenses to collect customer info faster.

Cons

We had trouble with the waivers uploading in a timely fashion after operating off line. The app would crash after a 150 or so waivers had been signed offline.

Review Source

RB

Ron B.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Outstanding "

December 8, 2018

5.0

Overall I love the software. The only thing is making it easier to look up past customers.

Pros

I love how easy it is for my guests to sign the waiver and I can also collect their contact info for marketing.

Cons

It would be easier if there was a better way to look up past guests. Right now you have to click a couple things to get to that screen.

Review Source

PM

Patrick M.  
owner  
Sports  
Used the software for: 2+ years

### "Priced Right, Easy to Use"

December 4, 2018

4.0

no more files cabinets with signed waivers to keep around

Pros

very easy to setup templates and easy for customers to sign and use

Cons

it's a little unfriendly as far as reporting is concerned

Review Source