# Page 2 | WaiverForever Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is WaiverForever the right Waiver solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176524/WaiverForever/reviews --- WaiverForever 4.7 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of WaiverForever ## Showing most helpful reviews Showing 26-50 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Ryan M. Director Entertainment Used the software for: 1-2 years ### "AMAZING PRODUCT AND SERVICE!" November 12, 2024 5.0 my experience has been amazing with waiver forever Pros i loved how easy the app and website are to use Cons too be honest, there isn't anything that i didn't like. Review Source Response from Aries App November 20, 2024 Dear Ryan M., Thank you for your fantastic 10/10 review! We're delighted to hear that you've found both our app and website easy to use. We'll keep working hard to maintain the quality of service you've come to expect from WaiverForever! Best regards, The WaiverForever Team SM Shannon M. Owner Arts and Crafts Used the software for: 1-2 years ### "Easy to use and reliable." December 4, 2018 5.0 We have had a great experience with waiver forever. We have not needed to reach out to customer service to problem solve any issues. We are happy with what waiver forever has added to our business. Pros It was very easy to set up our release form. It work's every time and insures we get all the information we need from our clients in the format we need it. The release looks professional and helps keep our business look up to date. Cons I wish that the id scanning feature would tell you if the client is over 18 or 21 years of age automatically and verify that in a field below. I also wish the photo function would open the camera with the rear facing camera instead of the selfie camera. I also wish the camera had better focusing abilities. I do think that this software was a pay once for the license instead of a monthly paid service. Review Source Response from Aries App December 5, 2018 Hello Shannon, Thanks for the reviews, we are glad to have you using our product. We are working on improve our scanning experience. One question you mentioned is not able to use the n the camera with the rear facing: We support the camera facing or without facing you, you might turn on the "Scan with front camera" feature in Kiosk Settings which makes your only using the front camera. You could go Kiosk settings to double check to turn this feature off. Thanks again for supporting us, if you have any problems, just leave msgs through intercom, we are glad to help you! Anna KH Kelly H. Owner Entertainment Used the software for: 2+ years ### "Amazing " December 4, 2018 5.0 I've been using waiver forever for several years now and wouldn't go back to paper waivers ever. The digital archive keeps my member information secure. Pros The ease of setting up my waivers was astounding. I created waivers for different events as needed. My attendees complete the waiver on my iPad and they get a copy and I get a copy. Couldn't be easier. Cons I pull up my waivers from the website and use the information to create an attendance roster. When an event has more than 10 waivers, they don't show on that list and there is no way to download the signed waivers until the monthly archive. Customer support was a great help though and I quickly found all the signed waivers on the iPad (device used) and retrieved the information needed. Review Source Response from Aries App December 5, 2018 Hello Kelly, Thanks for your review, We are glad that you leave your concerns here. For the problem you mentioned that you could only view 10 past waivers, you might view that on My Customer page which is not the right place to view all the waivers. You could view all the waivers, customers information on Template page, under Recently signed tab. Also we launched the universal search that you could search any information to grab the related waivers( tags, names, fields, notes, etc). My Customer page is under development now, we will soon launch a brand new page to better manage all your customers. Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you! RT Rina T. Salon Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best thing I’ve ever signed up for!" December 5, 2018 5.0 It’s been the greatest thing we signed up for. Even other business owners have asked me how to use it and I always send the info over to them. It’s always feels like a bit of a hassle when you start something new because it’s time consuming to make your own custom waiver forms, but once it’s done it’s SUCH A GAME CHANGER!! Pros I love that this lets me COMPLETELY customize everything as well as where to put the clients signature and even a photo of important documents. It gets rid of all the clutter from filing papers and NEVER being able to find it. With Waiver Forever it’s so easy to pull up a waiver form previously signed and it keeps it in a secure place for us. Cons It’s just time consuming in the beginning to customize your own forms, but once you are set it’s just SO convenient. Review Source SD Scott D. Manager Sports Used the software for: 2+ years ### "Digital Waiver Storage...Forever" September 6, 2019 4.0 This helps my business with offering, having and storing filled out waivers for any and all participants. It is easy to send the waiver to a family ahead of time so that way when they come in for class, they don't have to spend time filling it out while their kid is excitedly bouncing up and down while holding onto their leg. Pros I like how this platform enables us to have multiple waiver templates stored in the cloud that we can easily update as our needs change. Cons What I like least about the software is how finding things on the platform. Sometimes when I go searching for something on the platform it isn't where you would think it would be. Nevertheless it gets found though. Review Source KW Krysta W. Owner Professional Training & Coaching Used the software for: 2+ years ### "Easiest way to track your customers and database. " December 4, 2018 5.0 We are realizing using it as a marketing tool is beneficial. It is also very easy for our customers to walk in and use quickly. We feel at ease that everything is stored and easily accessible. We really appreciate the simplistic approach to storing a mass amount of information for our customer base. Pros This software eliminates your paper collection and keeps everything neat and organized that is needed to be an effective business owner to our customer base. It allows us to keep track of who is using our facility and how they heard about our business, which is a great marketing tool as well. It is also nice to have a mobile app and the ability to put it on I pad systems to use as an addition to our main computer. Cons The only thing that was a little bit of a learning curve for us was setting up additional templates. After a little practice it did become easier. Review Source DW David W. Owner Hospitality Used the software for: 2+ years ### "Great time and money saver!" December 4, 2018 5.0 I really like the product and it accomplished what I wanted it to do. For our volume, it is cheaper than using paper forms. I know that the forms are stored forever, and can be easily retrieved. I don't have to worry about losing a form or for how long it needs to be stored. I am not wasting storage space and don't have to worry about the forms being damaged or misplaced. Pros There is no need to keep thousands of paper forms that take up storage space. Individual waivers are easy to search. It is especially helpful when working with large groups as the forms can be completed online prior to the event date. Cons Sometime it takes a while for the app to load on a Kindle. Review Source JS Jeff S. Back Office Systems Manager Retail Used the software for: 2+ years ### "Waiver Forever Review" December 4, 2018 5.0 I have been using Waiver Forever for several years and am glad we switched from paper waivers. We have had 2 instances where we needed to retrieve info and were able to have the information we needed in a matter of minutes - it would have taken hours to sift through stacks of paper to find what we needed. Pros Creating waivers is straightforward and it does not take a lot of time to provision the system. We use the iPad interface and this also works well. Cons We export a lot of our collected data. The system works but could be streamlined. Review Source VR Verified Reviewer Homeschool Consultant Sports Used the software for: 1-2 years ### "No more paper waivers! " December 14, 2018 5.0 Using the software has been easy and intuitive, customer service has quickly answered questions when I’ve had them, and the price works for me. Pros The best thing about this software is that I no longer have to haul around a binder of paper waivers. The second? That I can quickly look up a name to see if a waiver has been filled out previously. Cons It would be nice to allow for international or US phone numbers to be entered - make a phone number mandatory but have the customer only have to input one or the other, dependent upon their location. Review Source DV Drew V. Manager Sports Used the software for: 2+ years ### "WF Review " December 4, 2018 4.0 It's been good, and easy to use. Pros I mostly use it to send links to waivers, which it does a very good job of. Cons I wish that I could create contracts for my customers that would automatically adjust based off their options. For example, if I am selling 3 different services, it would be great to have the first check box on a waiver be which service they are requesting and then have the appropriate waiver pop up for that service Review Source Response from Aries App December 5, 2018 Hello Drew, Thanks for your reviews and leaving the concerns here. For your request, actually we do support this feature called "Splash Page", you could set this up both on web and on devices. Like you have 3 services and each of them have different waivers, you could set up the splash page and put 3 services into the splash page for your customers to pick and sign. To setup the Splash Page, on your dashboard, under "Account Settings" upper right dropdown, you could able to set it. Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you! VR Verified Reviewer Director, Business Intelligence & Database Management Industrial Automation Used the software for: 2+ years ### "Easy and Efficient" December 7, 2018 4.0 Peace of mind...I no longer have to worry about the gym having waivers available. Efficiency...potential clients are ready to go by having waivers filled out before attending classes. Environment...save trees!!! Pros Ease of use. Easy to design. Easy to deploy and distribute. Easy to fill out. Cons When using app, you are restricted to seeing waivers submitted via device only. Review Source AB Andrea B. Owner Cosmetics Used the software for: 1-2 years ### "Great Program" December 14, 2018 5.0 Great experience overall Pros I love that you can send out a waiver to clients. I use this as an esthetician to send to clients prior to their appointment. If they don't, I can pull it up on any device. It has a great amount of customization and I can save and print a PDF if needed. Cons I wish it could be customized to certain fonts we upload and maybe more ability to change design, etc. I mean it's functionality is awesome and I know it's a waiver, but it'd be fun to add more to make it stand out. Review Source EK Emily K. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great functionality, easy to use" December 7, 2018 5.0 WaiverForever allows us to eliminate the clutter associated with traditional paper waivers. No need to scan anything in. It’s affordable and helps keep our business organized! Pros The software is easy to use and very affordable! Cons It takes some time to get familiar with all the different functions, but once you do, it’s very easy to use. Review Source DB Daniel B. Director Education Management Used the software for: 6-12 months ### "Great system for signing waivers" December 4, 2018 5.0 Overall, my experience has been very good. Pros The software is easy to use and I was able to integrate it with our backend through a Webhooks fairly easily. Cons Need data validation options on the data entry fields. Thing like: email validation, text only, number only, length, regular expressions, etc... Review Source Response from Aries App December 5, 2018 Hello Daniel, Thanks for leaving the reviews and your concerns here. For the problem you mentioned: currently we supports the validation of emails and phone numbers that you could check this feature when creating the email/phone field. For others like: numbers only, text only and regex, we will note it down in our task list. Will implement them soon. Thanks again for your advices, if you have any problems, feel free to leave msgs through intercom, we are glad to help you! JN Jesper N. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Easy to use" December 11, 2018 4.0 Work flow is so easy today. And everything is backed up online. What else do i need, nothing! Pros That i don't have to deal with paper version anymore. As a PADI Scuba Diving Resort we deal with this everyday. And WaiverForever have made our work and life much simpler. Cons It is all fine. This software make all the things it should do already. If it would be updated it would be perfect. Review Source BS BRIANNE S. Owner Fine Art Used the software for: 6-12 months ### "Life saver" December 7, 2018 5.0 It's really simple and easy to use, you don't need training and you don't have to sit through long agonizing phone calls with sales and customer support to get started like with many other companies. I was able to do a test format the same day I found it and start using it right away. I like that I'm paying for what I use and not a bulk fee. Pros I love how customizable it is. I can make this whatever I want for my clients and it fits my needs. Cons I wish the pdf format was saved in one or two pages, it's more spread out than I'd prefer Review Source EB Eva B. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Waiver Forever in an Offline Environment" December 7, 2018 4.0 Waiver Forever is getting better each season. Compared to other similar programs, it is much easier to use. Pros Waivers may be done on site o the splash screen without internet access as they are buffered. We have the ability to built our own waiver form. Cons I'd like more options/fields when building our waiver form. I'd like to pause our account during the offseason without losing data and no be charged. Sometimes when the guest fills out the waiver ahead of time online, it doesn't immediately show up. This could be an offline thing. Review Source ES Eric S. Back Office Retail Used the software for: 2+ years ### "WaiverForever Review" December 14, 2018 5.0 Pros Ease of use for our customers that use the iPad feature for signing waivers Cons I cannot think of anything negative to say. Review Source GS George S. Owner Sports Used the software for: 2+ years ### "Helped bring us to the next level" December 4, 2018 5.0 We kept our reservations on paper for years. We were very sceptical of moving our tried and true system online. We planned to keep a paper back up for the first two months. After the first day we went 100% online and never looked back Pros Easy to use. Takes less than an hour to train new hires to utilize the software. Cons That my competition can use it. Review Source AA Amanda A. General Manager Recreational Facilities and Services Used the software for: 2+ years ### "Ice Arena Review" December 4, 2018 3.0 I have had similar formatting challenges with other waiver applications so all in all this one works well for us. Pros Fairly easy to navigate and build templates. Customers have found waivers easy to complete. Easy to download previous month of waivers for retention purposes. Easy to search and see who has completed waiver. Easy billing, automatic monthly payment. Cons Formatting can be very difficult. The edit box gets in the way of what you are trying to edit. You can activate waivers but it would be nice to be able to delete as well. When creating a new waiver we often end up with duplicates unintentionally and would like them truly gone. Review Source Response from Aries App December 5, 2018 Hello Amanda, Thanks for your reviews and also thanks for leaving your concerns here. For the "deleting" waiver templates problem, we support you to disable the waiver templates that you won't able to see them on your dashboard. Also you could also show all the disabled waiver templates. Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you! AR Adam R. owner Entertainment Used the software for: 2+ years ### "Exactly what I was looking for!" December 7, 2018 5.0 It gives a sense of ease to both the signer and business operator being able quickly signing a form on an iPad Pros After a few months of paper waiver headaches I realized we needed a better solution. I found waiver forever and have been happy with the ease of use, set up, and storage of waivers. It's a great way to capture customers emails as well for a mailing list. You can customize the waiver to have a form that asks for whatever information you want. Definitely recommend. Cons No issues yet. I wish it was free, but after using it realize the value and that it is worth it. Review Source RW Rocky W. owner Entertainment Used the software for: 6-12 months ### "It WORKS!" December 4, 2018 5.0 Pros I love the offline ability. I love that it can be put on a cheap amazon tablet -- no need to hand out a few $300 tablets in my lobby just to have them dropped. Cons The backend is "clean" but uninformative. Please just give me a little direction and why make the customer list so deep into the system. I don't get why my customer information is buried under the specific template rather than under the Large Customer tab. When I spoke to customer support regarding this they were not so helpful or nice. Review Source KB Kristen B. Director Sports Used the software for: 1-2 years ### "Perfect Product for a Rookie" December 4, 2018 5.0 Keeps all of my waivers in the one place and so quick to locate. I love that it can be pre-signed and I can quickly locate it when I need to. Pros So simple to use - I have absolutely no idea when it comes to Technology, but this program could not be easier to customise, giving me everything I need for my business. Cons There has been nothing that I haven’t liked when using WaiverForever Review Source HL Holly L. Recreation Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Makes Agreements Easy!" October 8, 2020 5.0 We use it for all aspects; sports, yoga, karate, and the gym itself. Pros I love that it's helping us move towards being paperless! It allows us to streamline the facilties! Cons Sometimes our older customers are "weird" about the electronic aspect, but that's not specific to the software, just to that generation. Review Source NS Natalia S. Zumba instructor Health, Wellness and Fitness Used the software for: 2+ years ### "WaiverForever review" December 4, 2018 5.0 Ovetall i like using WaiverForever Pros Easy to use, ability to customize, very responsive customer support Cons Sometimes the site goes down , but it’s being fixed fast Review Source