# Workhorse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Workhorse Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/176527/Workhorse/pricing

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# 

 Workhorse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Workhorse

## What is Workhorse?

Workhorse provides cloud-based order and inventory management software that helps small manufacturers and trading companies to overcome complexity. Workhorse’s product is ideally suited to companies that have more than one fulfilment step or multiple elements in the products they sell. Unlike other inventory and order management solutions, the Workhorse platform can be quickly configured (and integrated to finance software such as Xero) to model each customer’s specific workflows and supply/demand catalogues. Workhorse customers scale more profitably because they can process orders more efficiently and quickly without compromising stock visibility and margin management. Workhorse was founded in 2018 and works with 100s of companies supporting on their growth journey.

## What is Workhorse used for?

[Order Management](https://www.capterra.com/order-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Workhorse

4.9 (12)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.0 (1,082)

Value For Money

4.9 (12)

Value For Money

3.8 (844)

Customer Service

4.8 (12)

Customer Service

3.8 (1,012)

## Workhorse alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176527/Workhorse/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Fulfillment

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

Purchase Order Management

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Billing & Invoicing

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Inventory Control

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Monitor product stock levels

Inventory Tracking

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Workhorse 30 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

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We can help you find the software with the features you need.

Features

4.7 (12)

4.7

Based on 12 reviews

## Pricing

Value for money

4.9 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (12)

4.9

Based on 12 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EK

ELIZABETH K.

office administrator

Logistics and Supply Chain

### "Fantastic Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

We are very happy with the fantastic service we receive. Any queries are resolved very quickly. Workhorse are very good at helping with improvements and changes so that the process is more efficient for us and our customers.

Pros

Workhorse is very easy to use and information can be found easily. Sales orders integrate from the e-commerce site and invoices are then uploaded to Xero. Stock quantities adjust automatically and there is a function to allow authorised dealers to auto populate their stock levels in sync with ours, a real bonus!

Cons

This is very difficult to answer as we have been using Workhorse now for a number of years and it works very well, so no issues

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

we changed from sage to workhorse for ease of use by all staff, integration, and cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2025

Thank you so much for your wonderful review! We are delighted to hear that Workhorse has been such a valuable solution for your business. It is great to know that the seamless integration with your e-commerce site and Xero, as well as the stock management features, continue to be key for you and your team. We truly appreciate your long-standing trust in Workhorse, and we are especially pleased to hear that our service and support continue to meet your needs. Continuous improvement is at the heart of what we do, so we are always here to help make your processes even more efficient. If there is anything else we can do to further support you, please do not hesitate to reach out. Thanks again for choosing Workhorse, we look forward to continuing to work with you.

CW

Clair W.

Finance and Operations Director

Food & Beverages

### "Great product and very helpful team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2024

Great product and very helpful team! We would be lost without it now!

Pros

Flexibility to tailor it to our business needs and the very helpful Workhorse team

Cons

The basic platform didn't meet our requirements to log product batch information, however, the team built us a bespoke add-on to accommodate this

Alternatives considered

[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Reasons for choosing Workhorse

Flexibility to tailor it to our business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jamie S.

Head of UK Operations

Food Production

### "Good system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

Very happy with workhorse and have now put this into 2 manufacturing facilities

Pros

Very easy to pick up and learn yourself. I am not very good on systems but this one is straight forward

Cons

I think work horse should have a bank of user specific video's and standard routines so it is easy for new users to see what they need to do in a transaction

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reasons for choosing Workhorse

Work horse is a lot simpler than some of the other options in the market

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Alison D.

Managing Director

Dairy

### "Workhorse review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2024

Very good. We switched from a previous CRM system as WH incorporated inventory management and linked to Xero software. WH is a critical tool for our business and we look forward to developing it further as our business changes and grows.

Pros

WH is adaptable. We have enhanced and developed the base system to suit our needs over the past few years. The development team are always quick to respond and provide solutions.

Cons

Its not really a dislike, but I feel there could be more links to other marketing software.

Switched from

[FIVE](https://www.capterra.com/p/149137/Five-CRM/)

Five CRM was very good as a marketing tool but at the time did not have the capacity as a full business solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VE

Vickie E.

Director

Design

### "Workhorse takes the strain"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2024

Having tried working with another developer to create a bespoke order processing system for my own print and design business, I came to the quick realisation that not all developers take the time to understand your needs fully enough before offering a package they think suits. Once I realised this first developer would never be able to provide the integrated, smart sharp look I wanted, I met with Workhorse - and never looked back. I was blown away by them, they spent a long time understanding my company's needs, learning what I meant when I explained things, and reiterating it back to make sure we all set off on the right path. To me, it is vital my software looks clean, neat and consistent while powerfully crunching data in the background. Workhorse hit the mark at every step and gave me a package that looks the part and performs seamlessly behind the scenes to make the nitty gritty of our order processing, recording and specification a breeze.

Pros

From the outset, I loved the simplicity of Workhorse, how easy it is on the eye and how much it 'made sense' when working through it

Cons

Very little ... nothing that is even worth a mention

Reasons for choosing Workhorse

They could not give me what I wanted in terms of ease of use, being easy on the eye and quick functioning

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Angie T.

Accounts Manager

Retail

### "Good product overall "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 14, 2024

Overall good. Would like to be able to speak to someone rather than relying on emails as things get lost in translation.

Pros

Relatively easy to use once you get familiar with navigating the different functions

Cons

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Tim W.

Managing Director

Retail

### "Amamus coffee inventory management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2024

Very good experience and we're using the software for more and more parts of our business

Pros

Flexibility. We have tailored the software to meet our requirements with various additional modules built by their team to our brief.

Cons

The process of development can take a while as we only correspond via email, which can be a bit slow.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Workhorse

It best met our needs with what we required

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NJ

Naomi J.

Accounts Manager

Retail

### "Everything that was promised "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2024

Our experience with workhorse has been everything that was promised to us after our initial meeting with \[sensitive content hidden\]. We were assigned \[sensitive content hidden\] for our implementation. \[sensitive content hidden\] has been with us every step of the way, she made the whole experience of changing over to a new system less daunting. The support given has been excellent, from a business perspective and personally I can not recommend workhorse highly enough.

Pros

Workhorse is a very easy system to use. It works to our companies needs and integrates well with xero and shopify. All users have picked the system up with ease.

Cons

If I am honest, I can't answer this as I am yet to discover.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Lack of customer service. Did not integrate well with shopify or xero

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gordon M.

Managing Director

Retail

### "An impressive support tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2024

I have been really impressed with the entire process and the support from the entire Workhorse team as the project we are using Workhorse for developed.

Pros

The flexibility and adaptability of the system. This coupled with accuracy makes it a first rate tool.

Cons

I don't dislike the product and as long as thinking time up front is in place then the system delivers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

MICHELLE D.

OPERATIONS MANAGER

Food & Beverages

### "ALLOWS YOU TO BE MORE EFFICIENT IN YOUR BUSINESS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

Great people and company to work with, we have never regretted the time and investment in the software.

Pros

Allowed us to move from a spreadsheet to a system that allows a clear workflow within our business. The team make adaptations when we need it and its affordable for a small business.

Cons

There are limitations to its features so sometimes we can't make the changes we may need.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reasons for choosing Workhorse

It met the requirements for what we needed without breaking the bank!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176527/Workhorse/reviews/)

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