# HealthStream ComplyQ / SafetyQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HealthStream ComplyQ / SafetyQ the right Compliance solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176551/ComplyQ-SafetyQ/reviews

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HealthStream ComplyQ / SafetyQ

4.6 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Reviews of HealthStream ComplyQ / SafetyQ

Ease of use

4.6

Customer Service

4.7

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Christina S.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "HealthStream for the win"

June 21, 2024

5.0

Pros

the wide variety of topics covered, reminders to employees to complete training, and reporting once you understand how to use it is a gem.

Cons

learning how to launch training and reporting is not intuitive.

Reason for choosing HealthStream ComplyQ / SafetyQ

recommendations from other practices

Review Source

TH

Tina H.  
Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "HealthStream review"

June 11, 2024

5.0

Onboarding was very easy with my assigned manager,

Pros

They offer a pre-assessment option for most modules

Cons

It can be a complicated program to learn to administer, however, the support team is great.

Reason for choosing HealthStream ComplyQ / SafetyQ

I had previous experience with it in another job

Switched from

[Mineral Platform](https://www.capterra.com/p/225519/ThinkHR/)

All modules took at least an hour for staff to complete, did not offer all of the items required by OSHA or other regulatory agencies

Review Source

Response from HealthStream

June 13, 2024

Hi Tina, We're thrilled to hear about your positive experience with onboarding and using the customer support team to learn about the program. Thank you so much for your review! Best Regards, The HealthStream Team

RA

Roxanne A.  
Registered Nurse  
Medical Practice  
Used the software for: 2+ years

### "Pros and Cons Healthstream"

June 20, 2024

4.0

Pros

Customer service was always very helpful. Agents seemed knowledgable.

Cons

Sometimes hard to find courses that were specific to job.

Review Source

Response from HealthStream

June 21, 2024

Hi Roxanne, Thank you so much for your review! We're glad to hear that you've found customer service helpful, and understand that it can sometimes be tough to find specific courses. Thank you for choosing HealthStream! Best Regards, The HealthStream Team

AS

Amy S.  
Director of Human Resources  
Hospital & Health Care  
Used the software for: 6-12 months

### "Benefits of ComplyQ / SafetyQ"

June 17, 2024

4.0

Pros

Has most the CMS and Joint Commission requirements for training compliance.

Cons

Can be difficult and more time consuming than anticipated to build/set up.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

The switch was from CareLearning, I did not see it in the options.

Review Source

Response from HealthStream

June 21, 2024

Hi Amy, Thank you so much for your review! We appreciate your patience and persistence in setting up the platform; we encourage you to lean on customer support if you need assistance: https://community.healthstream.com/customer-support Best Regards, The HealthStream Team

AT

Abbie T.  
VP of HR  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great online learning & development platform"

December 1, 2024

4.0

We use for medical compliance but would be nice to have the categories more organized for HR

Pros

Easy to navigate, and can integrate into HRIS platform to easily assign modules

Cons

The price to add different modules instead of it being an all inclusive rate

Review Source

AH

Alex H.  
Registered Nurse, Continuing Education Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Safety Q Review"

July 17, 2024

5.0

Customer service through Safety Q has been great! They are quick to respond and jump on a TEAMS call when needed. Changes with courses throughout the year are communicated quickly and efficiently by HSTM staff.

Pros

The SafetyQ learning plans are a great feature. They are easy to follow, and overall offer a great foundation for annual learning. The learning plans meet accreditation regulations.

Cons

It would be nice to be able "edit" the course. As of now, we are just adding notes at the beginning, or we have made a hospital specific course to better suit the needs of our staff.

Review Source

VA

Vinita A.  
Nurse Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "HealthStream Safety Q!"

June 11, 2024

5.0

I have had only positive experiences with my staff and HealthStream. If I have encountered any issues I easy reach out for support and they help very quickly. Its easy to create different groups of employees and its easy to assign classes and keep compliant.

Pros

Easy for employees to access and navigate. They can access it from any computer and work on assignments during their leisure.

Cons

Not many cons. Sometimes, on the administrative end, they offer so many options, it is easy to get overwhelmed.

Reason for choosing HealthStream ComplyQ / SafetyQ

Well known product. I have used HealthStream's at many different healthcare entities.

Review Source

Response from HealthStream

June 13, 2024

Hi Vinita, Thank you so much for leaving a review! We love hearing that the product is easy to use and that you've utilized the expertise of the customer support team, especially for an extended period of time. Thank you for choosing HealthStream! Best Regards, The HealthStream Team

nB

nickie B.  
Director of Clinical Education  
Hospital & Health Care  
Used the software for: 1-2 years

### "Comply Q Review"

June 11, 2024

4.0

Pros

The micro learning courses and ease of assignment.

Cons

Inability to customize items to fit our specific policies.

Review Source

Response from HealthStream

June 13, 2024

Hi Nickie, It's great to hear that you're liking the micro learning courses and the ease of assignment. We will take your feedback on the customization into account as we strive to improve ComplyQ. Thank you for your review! Best Regards, The HealthStream Team

CM

Chris M.  
Controller  
Hospital & Health Care  
Used the software for: 1-2 years

### "HealthStream ComplyQ / SafetyQ"

June 11, 2024

5.0

Overall a good system, easy to use and update and employees seem to like the interface.

Pros

usability and ease of use. Easy for employees to use and admin to track

Cons

We do not really have any cons to the system. Very happy.

Review Source

Response from HealthStream

June 13, 2024

Hi Chris, Thank you so much for leaving a review. We're so glad to hear that you and your organization are having a great experience with the platform. Best Regards, The HealthStream Team

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