Who Uses This Software?

Everyone - from individuals, SMEs to Fortune 500 companies.


Average Ratings

27 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Grepsr
  • www.grepsr.com/
  • Founded 2012
  • Nepal

About Grepsr

Grepsr is a professionally managed platform to offload your routine data scraping work. We configure, manage and monitor your crawlers so you can focus on what's important in your business. Products: Grepsr for Chrome & Grepsr Concierge


Grepsr Features

  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Image Extraction
  • IP Address Extraction
  • Phone Number Extraction
  • Pricing Extraction
  • Web Data Extraction

Grepsr Reviews Recently Reviewed!


Excellent Data extraction solution

Jul 19, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Convenient

2.Easy to use

3. Low turnaround time

4. Low cost

Cons: 1. Being in a different timezone leads to a latency at times

Overall: We want to remain a leader in a highly competitve inductry and hence one of our chief responsibility is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Before we started working with Grepsr, I researched and spoke to several other web scraping agencies and after doing a thourough analysis, came to a conclusion that Grepsr is the best provider for our use case. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space. I would definitely recommend them to other organizations trying to solve their data acquisition problems.

Vendor Response

by Grepsr on July 25, 2019

Thank you, Khyati, for the detailed review! We're delighted that you chose us as your data provider and find our service worthy. Customer satisfaction is our topmost priority, so we're committed to provide better service day after day.

While Grepsr's business hours may not synchronize with many of our clients owing to the different timezone, we do try to address urgent issues as promptly as we can whatever the time of day at our end.

Thank you once again for such a positive review, and we look forward to growing our partnership in the future.

Grepsr support

Jul 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable

Cons: I can honestly say that in my 5-years experience with the software I cannot find anything I would change

Overall: I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience

Vendor Response

by Grepsr on July 26, 2019

Thank you so much for the 5-star review, Peter!
As a data extraction service platform, our goal is always to ease the data acquisition woes of our customers so they can focus on other aspects of their business.
You've been a great partner to us and we hope this continues for many more years!

Grepsr is a great partner

Jul 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to customize the crawlers for our needs. Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it - no matter how difficult it might be to obtain it.

Cons: We have been very pleased with Grepsr throughout our partnership.

Overall: Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs.

Vendor Response

by Grepsr on July 25, 2019

Hi Mike,
Thank you so much for the 5-star review! We're really humbled by your kind words, and we'd like to take this opportunity to say that you've also been a great partner to us.
Your feedback and suggestions over the years have contributed a lot towards improving the Grepsr platform for all our customers. We hope to continue and grow our partnership in the years ahead.

- Grepsr Team

Grespr is the best value for the money and accuracy of the data

Jul 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Its like flipping on a light switch or answering the telephone, it just works and is reliable and accurate

Cons: really no cons. The team is very responsive to any sort of issues or feedback but issues are few and far between

Overall: The grepsr data is key to our business

Vendor Response

by Grepsr on July 26, 2019

Thank you, Matt, for such kind words!
We're delighted to have you as a long-time partner and hope to continue as your data provider for years to come.

Efficient Data Extraction

Jul 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.

Cons: There have been a few times of extraction errors such as duplicate values or incomplete data having been returned in the deliverable. However, once I've identified a possible issue, the Grepsr team is quick to resolve with follow up.

Overall: Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an excellent way to optimize my time on understanding what the data is telling me rather than programming my own scrapes to get this data. Grepsr has been an easy tool to work with supported by a strong and attentive team.

Great Product! Great Service!

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and customisations levels are excellent.

Cons: One a few occasions the data needed to be re-processed due to inconsistency.

Overall: Overall, I have been extremely pleased with Grepsr's product and service.

Improvements/Suggestion

Jul 25, 2019
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: it's good.

Team is great

Appreciate the quick turn around

Cons: 1. It would be great to have web platform to see the status of all file and download from there. Email updates sometimes are repeated or sometimes go in spam

2. Can we have the functionality of running the software in live or like pull new posts every month, rather than running the entire query again?

Overall: I feel constantly updated about my request - Prompt replies by reps.

Vendor Response

by Grepsr on August 01, 2019

Hi Priyanka,
We really appreciate your taking the time to leave the review and suggestions.
We do have a web-based platform (app.grepsr.com) where users can preview & download their data, run on-demand, customize data delivery & crawl schedules, and much more.
We always look forward to hearing from our customers. We'll definitely take the suggestions for improvement on board and work towards making the app even better.
Thanks!

Capterra loader

Super product for those who need to get data fast and easy

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Free Extension

Intuitive

Support is great

Cons: Some pages could not be taken, but Support helps very fast

Overall: I struggled a lot with DataMiner and still can't manage using it. Grepsr literally saved me, It's simply intuitive and easy to use.

I had one page where data was taken not properly. After submitting information on to support they fixed that in one day. Such an amazing result even keeping in mind that I am not a paid, customer. Thanks a lot

Vendor Response

by Grepsr on July 25, 2019

Thanks for such a stellar review, Kyrylo!
Here at Grepsr, we value every customer highly, whether or not they're paying members.
Although our Chrome extension is handy for simple websites, we're constantly working on improving its usability on more complex ones.
We're delighted that we managed to get the job done and you got to experience our amazing support!

Excellent Scraping Service and Tools

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use

Customer Support

Ease of Transaction

Cons: Nothing to complain about at all. Everything was great.

Overall: The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times are world-class. I would not hesitate to recommend their services.

Great Service

Jul 23, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great service. The team is very responsive and always delivers their stated data on time. I've used them on several occasions always with great results.

Cons: I think it could be a bit easier with the intake form and the time. Additionally if there are any mistakes in the data set, it often takes a few days to rectify.

Overall: It has been a great service and product. We have found great value and continue to use them because of their delivery/quality, customer service, timeliness. As a software business, we have clients that need their work as quick as possible. The team at Grepsr always delivers.

Grepsr is incredibly helpful to help us gain insights faster

Jul 23, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to use platform

- Dedicated team that quickly answers any questions around viability of data extraction

- Data extraction arrives very quickly and helps us move faster

Cons: - Mistakes happen in data extraction exercises; 20-40% of the time I need to get back to the GREPSR team

- Large time zones are great, because GREPSR team can work on our data extraction while our team is out of office, but when questions arise, our team needs to wait for their response

Overall: GREPSR has been essential for me to gain insights around how conversation are taking place throughout a wide variety of mediums. GREPSR helps me to understand any thing from the latest perception in shoe sneakers, to how patients are talking in a highly specific online medical forum.

Good, easy to use

Jul 23, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use, you get data quickly and they can scrape lots of different types of data sources with lots of metadata attached.

Cons: There can be some weird characters in the posts, the format of the sheet can sometimes be off

Vendor Response

by Grepsr on August 05, 2019

Hi Caroline,
Thank you for leaving a positive review.
We're delighted that you find our platform easy to use.
Regarding the weird characters, this is mainly a CSV issue, which is resolved when the data format is XLSX (Excel). We've made both formats available for your future requests.
Thanks!

Review of Grepsr Services

Jul 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -easy to use google form to queue data pulls

-quick turnaround on requests

-communicative and helpful management

-reasonable pricing model

-Flexible and cooperative in terms of refining product for business needs

Cons: -occasional QA missteps created extra work on part of team

-occasional QC errors in reading request specifics (custom request language ignored and returned a generic pull, for example)

Overall: Had a positive experience working with their team. They were able to tailor some of the data templates and delivery for our business, at a small cost. Although it involved multiple iterations with some QC errors and back-and-forth, was satisfied with the end results.

Invaluable Service

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Grespr service makes gathering and processing information extremely easy. Saves a lot of time and has helped build key data sets.

Cons: At times the output comes out incorrectly or misses information.

Overall: Customer service has been great. They are very helpful getting the information you need.

Best value for data mining

Jun 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After working with a competitor, Grepsr is by far the best value for concierge data mining. Their customer service and turnaround is stellar. They work with you to customize the data in the format you need. I have already recommended them to other businesses.

Cons: My only complaint is the invoices do not reflect the title of the scrape which makes it difficult to reconcile when there are many crawlers with the same pricing.

Overall: Grepsr has saved me literally thousands of dollars and man hours by providing me with the raw data to build content in my map driven website.

Making data accessible

Jan 19, 2012
4/5
Overall

Comments: Grepsr is an action or a tool that "grep" (for grab -> extract -> process) data. Grepsr really is easy. Extracting data is a matter of explaining requirements. You can do this either through text or uploading a file (or snapshot) or using a browser addon. The user is encouraged to add as much detail as possible while specifying requirements. The Grepsr staff gets to work immediately after the request is submitted and promise to service your request within a single day. The interface is clean and simple, with each tab corresponding to a particular system view including your projects and extractors.

Pros: Simplifies a complex process and makes data accessible

Cons: Tools to enhance data presentation would be nice

Vehicle Data

Jul 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Grepsr maintained the data collection integrity well over the course of the project

Cons: user interface on the support site was a little clunky

Overall: Grepsr supplied us with test data needed for our automotive lease application. We were able to pass proof of concept with this information

Game Changing Enrichment

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Truly enriching our datasets with otherwise unattainable data. Comparable costs to a previously highly manual set of processes.

Cons: Previously it was not self service, they have since launched this feature.

Overall: Customer service is second to none. Pricing is fantastic for SMB to enterprise.

Grepsr works well, reasonably priced

Aug 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Grepsr works well, reasonably priced. I used their custom build option and they've been sending me the data on a daily basis

Cons: They quoted me a price and did charge extra later for something they missed during their initial quote

Very good!

Feb 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I think that this tool has really helped me over the past few months in my ability to perform my

Job well

Cons: I think that sometimes this platform could be developed in a different way to make it more easy to learn

Super useful tool! Always delivers with great results.

Jul 23, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The efficiency is unparalleled. Grepsr gets me the data I need in record time.

The support staff at Grepsr is great! Anytime there is an issue (which isn't often), they're always quick to respond.

Cons: Very occasionally, there'll be a snag in the data in terms of it all not being there, or a file looking weird. However, the support staff is SO responsive that any issue I have gets resolved in no time!

Vendor Response

by Grepsr on July 25, 2019

Thank you for the positive review, Gayatri!
Everyone here at Grepsr is highly committed to our clients' success. We hope to continue our collaboration for a long time to come.

Clean Deliverables, Good Service

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Got what I needed at a fair price. Customer service was clear and helpful. Deliverables were problem-free and prompt.

Cons: I would love more opportunities to brainstorm approaches to data collection with Grepr team members.

Great Product & Service

Jul 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use and understand and the customer service was very helpful and responsive. But most of all great value for money

Cons: The format presented was in a csv-format which I didn't know and only looks presentable in certain tools. An already formated excel-file would be better

Vendor Response

by Grepsr on July 29, 2019

Hi Oliver! Thanks for the 5-star review.
We're delighted you found our service helpful and responsive.
Regarding the data format, while CSV is the default data delivery format, we do offer the option to export data as XLSX (Excel) and other formats (JSON, YAML, XML) under the Data Delivery tab.
Hope this helps! Thanks again.

Review Grepsr

Jul 29, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, excellent service and no delay at delivery.

Cons: Failed to scraping webmotors.

Fast, professional, high-value

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We routinely conduct detailed and sometimes obscure internet searches and crawls to support our top-end research studies. I have rarely come across a more responsive and professional organization. Grepsr does exactly what they say, faster than promised, and at excellent prices.

Very helpful website scraping tool with helpful customer support

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Grepsr provides cleanly scraped data from various websites. They save a ton of time downloading a lot of data in an organized fashion. They are easy to work with and provide helpful customer support if there are any issues.

Cons: It can be a little pricey depending on what you are looking for. Also I wish the extension was more robust so we could use that more often.

Great services

Jul 29, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great support, great understanding of our needs.

Cons: No cons at all during the time we used Grepsr