--- title: "Grepsr Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Grepsr the right Data Extraction solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176555/Grepsr/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Grepsr 4.8 (85) [View alternatives](https://www.capterra.com/p/176555/Grepsr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Grepsr Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews IM Ishan M Data analystFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform helped streamline our data collection process with reliable and structured data delivery.“ May 7, 2026 RS Rebecca S Consumer Insights ManagerConsumer Electronics, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “As with most web-scraping services, there are issues that arise with the daily data scraping in incorrectly.“ May 7, 2024 EB Eddie B AnalystComputer Hardware, 11 - 50 employeesUsed the software for: More than 2 years. “The team at Grepsr took time to understand our data needs and build a solution that worked for us, ensuring that data is complete and accurate every time.“ December 20, 2024 Hitoshi I Product managerImport and Export, 51 - 200 employeesUsed the software for: More than 2 years. “That was something they needed and I respect that, but in our case, we did not need the data with that cost any more so we declined the request and ended the business partnership.“ May 1, 2024 IM Ishan M Data analystFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Grepsr made complex data collection much easier for our team.“ May 7, 2026 PD Prithvi D Founder & CEOHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Initially we had developed most of the crawler in-house, however maintaining these was a significant overhead and in some cases there were technical challenges that were difficult to resolve.“ July 26, 2023 Aditya M Data ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform reduces operational overhead and lets teams focus on analysis instead of data collection.“ December 17, 2025 PD Prithvi D Founder & CEOHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Automated alerts if a crawler is not working.“ July 26, 2023 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aditya M. Data Consultant Information Technology and Services Used the software for: Less than 6 months ### "Hassle Free Data Extraction Solution" December 17, 2025 5.0 Overall my experience with Grepsr has been very positive. It is a dependable solution for large scale and recurring data extraction. The platform reduces operational overhead and lets teams focus on analysis instead of data collection. Communication and support are strong. I would recommend it for teams that value stability and accuracy. Pros What I liked most about Grepsr is the reliability of the data and the consistency of delivery. The support team is very responsive and proactive when issues arise. It removes the need for building and maintaining complex scraping infrastructure. Data quality remains high even when source websites change. Overall it saves significant engineering time. Cons What I liked least is the limited hands on control for deep customization. Advanced changes or new logic usually require coordination with the Grepsr team. Turnaround time for complex updates can sometimes take longer than expected. It may feel restrictive for teams that want full ownership of scraping logic. Review Source Response from Grepsr January 6, 2026 Thank you for the feedback, Aditya! We’re thankful for the trust you've placed in us and are glad to know that working with us has had a positive impact on your workflows. And we hear your concerns about wanting more control over your data projects. While our managed service model is designed to take the heavy lifting of maintenance off your plate, we aim to offer flexibility through user-controlled inputs during crawler runs. This will be possible for your team if you choose to collaborate with us via our in-house data platform. We are also continuously working on streamlining our coordination process to ensure complex updates are handled even more swiftly. Thank you for the recommendations, and we look forward to our next project together. KP Kate P. Product Data Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Grepsr is great for our data mining needs" January 23, 2026 5.0 Grepsr is fantastic at data extraction and provides excellent value for money spent. They can do large-scale data pulls with a timely turnaround. We have been using them for years and they remember our criteria and requests have become pretty turnkey. Pros Great data extraction services. Excellent value for money spent. Timely turnaround. They remember repeating criteria and apply it. Cons I have no complaints about their service! We rarely have to send files back to adjust and the service team is always helpful. Alternatives considered [Zyte](https://www.capterra.com/p/180165/Zyte/) Reason for choosing Grepsr We have used Grepsr for several years and feel that their timeliness, and commitment to our project would help us grow faster than involving a new player. Costs are handled higher than my role. Review Source Response from Grepsr January 29, 2026 Thank you for such a wonderful review, Kate. We're thrilled to know that your partnership with us has continued to meet your expectations. Your satisfaction has always been a priority, and we look forward to serving you again with the same level of excellence and commitment. MO Margaret O. Researcher Research Used the software for: Less than 6 months ### "Data should be free!" January 26, 2023 5.0 Pros It was helpful because I couldn't access the resources online without the help of a scraping service. Cons I think data should be free. Also it was a bit confusing at times to be able to access the data once it was scraped. Review Source Response from Grepsr July 10, 2023 Thank you for leaving us a 5-star review, Margaret! We're glad our service was helpful to you. EB Eddie B. Analyst Computer Hardware Used the software for: 2+ years ### "Complete and Accurate Data" December 20, 2024 5.0 Pros The team at Grepsr took time to understand our data needs and build a solution that worked for us, ensuring that data is complete and accurate every time. Cons Grepsr could benefit from building-out additional self-serve features on their platforms to make changes to projects and tasks such as data cleansing workflows. Alternatives considered [Bright Data](https://www.capterra.com/p/208755/Bright-Data/)[Zyte](https://www.capterra.com/p/180165/Zyte/)[Apify Custom Web Scraping & RPA Solutions](https://www.capterra.com/p/150854/Apify/)[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/) Reason for choosing Grepsr Grepsr offered the services we were looking for at the most competitive price. Switched from [Octoparse](https://www.capterra.com/p/150508/Octoparse/) Their self-serve platform required a lot of maintenance. Review Source Response from Grepsr December 23, 2024 Thank you for taking the time to leave such a detailed review, Eddie! We understand the weight that quality data holds to support your initiatives and are delighted to know that we have met your expectations. Your feedback about the self-serve feature is a valuable addition to our product roadmap and assure you of our commitment to working on expanding those capabilities for even greater control and flexibility. Thank you for choosing Grepsr for your requirements and we look forward to more collaborative opportunities together! CH Chris H. President Automotive Used the software for: 2+ years ### "Premium Data Collection Service" November 28, 2023 5.0 I've worked with Grepsr for more than 5 years and have always been completely satisfied. They have done more than 50 jobs for me even though I've changed careers several times. They're my go-to data source. Pros Grepsr has been doing this a long time. They have worked with hundreds of clients on every imaginable project. They understand data and quickly determine the best way to help their clients. Cons Grepsr is quite far from our offices and so communication lags about 12 hours. I've learned to be very thorough and succinct in my messages to reduce the number of times we go back and forth on a project. Switched from [Fiverr Pro](https://www.capterra.com/p/237603/Fiverr-Business/) Fiverr was hit and miss, sometimes I would get good service and sometimes I'd have to find a new Fiverr to finish a job, that was very frustrating. Review Source Response from Grepsr November 30, 2023 Chris, your kind words mean a lot to us! We're committed to understanding each client's unique requirements and creating flexible solutions. So it's awesome to hear you're happy with our services. Also, thank you for your patience with the communication delays.We understand the impact that the time gap and the distance has on our response time and assure you that we're working on improving it for smoother collaborations. IM Ishan M. Data analyst Financial Services Used the software for: Less than 6 months ### "Reliable and Scalable Data Extraction Partner" May 7, 2026 5.0 My overall experience with Grepsr has been very positive. The platform helped streamline our data collection process with reliable and structured data delivery. Their team has been responsive, professional, and supportive whenever custom requirements or issues came up. Overall, Grepsr has been a dependable partner for managing large-scale web data extraction needs. Pros Grepsr made complex data collection much easier for our team. Their support, responsiveness, and consistency in delivering clean data were the standout factors for us. Cons At times, turnaround time for highly customized requests could be improved, particularly for large-scale projects. Review Source Response from Grepsr May 22, 2026 Ishan, thank you for the wonderful review. It truly means a lot to us. Simplifying data collection for teams is at the heart of everything we do, so hearing that the experience felt effortless for your team is incredibly rewarding. We've loved working with you and look forward to more collaborations in the future. DW Danye W. Assistant Professor Education Management Used the software for: Less than 6 months ### "Great Communication and Understanding of My Needs" August 11, 2025 5.0 Pros Communication was smooth and straightforward, and my sales representative was always quick to respond. They took the time to fully understand my needs and provided solutions that fit perfectly. Overall, a reliable and professional team to work with. Cons Honestly, nothing. Review Source Response from Grepsr November 24, 2025 Thank you for your kind words, Danye. Your satisfaction has always been a priority so we're glad to know that our service has been of help to you. We truly appreciate the partnership and look forward to more collaborative opportunities with you in the future. CQ Christopher Q. Data Analytics Lead Internet Used the software for: 6-12 months ### "Omni Fiber" May 19, 2025 5.0 Pros The reps assigned to our account were professional, prompt and thorough in their communication. Results were delivered within expected time frames. As urgent requests came up, next steps were clearly communicated and the data received was accurate and informative. Cons There was nothing we didn't like about Grepsr. We look forward to the continued relationship going forward. Review Source Response from Grepsr May 21, 2025 Thank you for such kind words, Christopher! It's been an absolute pleasure working with you on your data requirements and it's amazing to know that we've met your expectations throughout our partnership. We look forward to supporting your success in the future. AP Aditi P. Data Acquisistion Specialist Insurance Used the software for: 6-12 months ### "Steller customer service" February 11, 2025 5.0 Love working with the team. They take all feedback seriously and provide rapid solutions. Pros \- Articulate and clear in interactions - Timely in responses and follow-up - Adept at rapid issue resolution - Welcomes and implements feedback for continuous improvement Cons Grepsr is doing amazing. I love all the new improvements they have been making. Review Source Response from Grepsr February 13, 2025 Thank you so much for your kind words, Aditi! We are thrilled to know that your experience working with us has been a positive one. Your feedback is invaluable for us to serve you better and we really appreciate the opportunity of working as your trusted data provider. Looking forward to supporting your data needs in the future! SO Shane O. CTO Hospitality Used the software for: 1-2 years ### "Consistent quality delivery" February 10, 2025 5.0 Grepsr are a very well run professional outfit across both technical and account management. We have pretty demanding needs and a huge volume of data. The quality and consistency of the output is great. Overall an excellent supplier. Pros Excellent account services team and consistent quality of technical delivery. We have a very diverse need and require a fair amount of tailored work. Things are delivered to schedule and we get early warning if there have been any quality control checks that required reprocessing well in advance the odd time it happens. The teams are very receptive when any problems occasionally arise. Cons No real negatives. The work is complex so occasionally we have caught issues in acceptance testing the custom code created specifically for us. But the speed of correction has been excellent. Review Source Response from Grepsr February 13, 2025 Thank you, Shane, for your kind words and for leaving such a fantastic review! We have always put your satisfaction at the heart of all that we do so your words have made our day! We are grateful for the chance to serve as your trusted data partner and are committed to maintaining the high standards you expect of us. RS Rebecca S. Consumer Insights Manager Consumer Electronics Used the software for: 2+ years ### "Great for managed web scraping" May 7, 2024 5.0 Pros Grepsr's team has always been extremely helpful and responsive. They are understanding of our needs and work diligently to provide suitable solutions within their services. Any time that I have a new project, the team is great at understanding the need and creating a plan to implement. Additionally, the pricing is very straight forward and customizable, based on your needs and budget. Cons As with most web-scraping services, there are issues that arise with the daily data scraping in incorrectly. However, the team is quick to help resolve these issues. Review Source Response from Grepsr May 21, 2024 Thank you for such a glowing review, Rebecca! We're glad to know that our services have been of help to you. Your satisfaction means the world to us and hope to continue serving you for the years to come! KS Khyati S. Engineering Manager Retail Used the software for: 1-2 years ### "Excellent Data extraction solution" July 19, 2019 4.0 We want to remain a leader in a highly competitve inductry and hence one of our chief responsibility is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Before we started working with Grepsr, I researched and spoke to several other web scraping agencies and after doing a thourough analysis, came to a conclusion that Grepsr is the best provider for our use case. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space. I would definitely recommend them to other organizations trying to solve their data acquisition problems. Pros 1\. Convenient 2.Easy to use 3. Low turnaround time 4. Low cost Cons 1\. Being in a different timezone leads to a latency at times Review Source Response from Grepsr July 25, 2019 Thank you, Khyati, for the detailed review! We're delighted that you chose us as your data provider and find our service worthy. Customer satisfaction is our topmost priority, so we're committed to provide better service day after day. While Grepsr's business hours may not synchronize with many of our clients owing to the different timezone, we do try to address urgent issues as promptly as we can whatever the time of day at our end. Thank you once again for such a positive review, and we look forward to growing our partnership in the future. MC Mike C. VP Data Operations Real Estate Used the software for: 2+ years ### "Grepsr is a great partner" July 22, 2019 5.0 Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs. Pros The ability to customize the crawlers for our needs. Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it - no matter how difficult it might be to obtain it. Cons We have been very pleased with Grepsr throughout our partnership. Review Source Response from Grepsr July 25, 2019 Hi Mike, Thank you so much for the 5-star review! We're really humbled by your kind words, and we'd like to take this opportunity to say that you've also been a great partner to us. Your feedback and suggestions over the years have contributed a lot towards improving the Grepsr platform for all our customers. We hope to continue and grow our partnership in the years ahead. - Grepsr Team MS Megan S. Executive Internet Used the software for: 2+ years ### "Great service." October 4, 2024 5.0 great! Pros ease of use. prompt communication/support, and ability to custom the product to one's needs. Cons NA Review Source Response from Grepsr October 16, 2024 Thank you for the wonderful rating, Megan. We're delighted to know that our services has met your expectations and we look forward to serving your data requirements in the future! MS Matt S. Director of Product Management Computer Software Used the software for: 2+ years ### "Grespr is the best value for the money and accuracy of the data" July 12, 2019 5.0 The grepsr data is key to our business Pros Its like flipping on a light switch or answering the telephone, it just works and is reliable and accurate Cons really no cons. The team is very responsive to any sort of issues or feedback but issues are few and far between Reason for choosing Grepsr better bang for the buck Review Source Response from Grepsr July 26, 2019 Thank you, Matt, for such kind words! We're delighted to have you as a long-time partner and hope to continue as your data provider for years to come. AK Aditya K. Manager Management Consulting Used the software for: 2+ years ### "Amazing Experience working with Grepsr" September 11, 2023 5.0 Overall positive experience. Strategic partners to help with data needs. Extremely passionate team who are responsive to out business needs. Pros Quick turnaround, reasonable pricing, great quality Cons No negative experience to fill in while working with Grepsr Review Source Response from Grepsr September 13, 2023 Thank you for such kind words, and a wonderful rating, Aditya. We're delighted to be working with you as well, and hope to continue serving you for years to come! PS Preriit S. Director Management Consulting Used the software for: 2+ years ### "Gets the job done, on time" November 16, 2023 5.0 Pros Have been working with Grepsr team for almost 4 years. Customer service team is very helpful, timely and understanding. Cons Grepsr is on a costlier end compared to other vendors but they are reliable so that's a good point versus others who are cheaper but not at all reliable. Review Source Response from Grepsr November 17, 2023 Thanks for the wonderful rating, Preriit! We're glad to have you as a valued client and look forward to delivering consistent results that meet and exceed your expectations. LH Lance H. Partner Recreational Facilities and Services Used the software for: 1-2 years ### "Invaluable Service" July 18, 2019 5.0 Customer service has been great. They are very helpful getting the information you need. Pros The Grespr service makes gathering and processing information extremely easy. Saves a lot of time and has helped build key data sets. Cons At times the output comes out incorrectly or misses information. Review Source Response from Grepsr November 15, 2021 We have made several attempts to handle such errors. Increasing the skillsets of our QA team has helped. If you face such problems again, feel free to let our support team know. They will address it promptly. And thank you for leaving us such a great review, Lance! AK Allen K. Team Lead Market Research Used the software for: 1-2 years ### "Review of Grepsr Services" July 23, 2019 4.0 Had a positive experience working with their team. They were able to tailor some of the data templates and delivery for our business, at a small cost. Although it involved multiple iterations with some QC errors and back-and-forth, was satisfied with the end results. Pros \-easy to use google form to queue data pulls -quick turnaround on requests -communicative and helpful management -reasonable pricing model -Flexible and cooperative in terms of refining product for business needs Cons \-occasional QA missteps created extra work on part of team -occasional QC errors in reading request specifics (custom request language ignored and returned a generic pull, for example) Review Source Response from Grepsr November 15, 2021 You'll be glad to know Allen that we've looked into the areas you mentioned and as a matter of fact, have taken steps to ensure a more seamless experience for our customers like you. SC Spencer C. Owner Information Services Used the software for: 1-2 years ### "Prompt and accurate " February 5, 2021 5.0 Pros Grepsr supplied me with nice clean data exactly to my specifications. I hope to use the service again soon. Cons Nothing negative to comment on. Haven’t used all the features though. Review Source Response from Grepsr November 15, 2021 Spencer, we encourage you to explore our platform. If you run into any difficulties, our support team is always happy to help. And thank you for such a great review! rK richard K. Founder Automotive Used the software for: 2+ years ### "Vehicle Data" July 21, 2019 5.0 Grepsr supplied us with test data needed for our automotive lease application. We were able to pass proof of concept with this information Pros Grepsr maintained the data collection integrity well over the course of the project Cons user interface on the support site was a little clunky Reason for choosing Grepsr Good value for money and overall service Review Source Response from Grepsr November 15, 2021 Richard, we are glad to know you got your money's worth! We've made several changes to our UI since then. No matter how big a hurdle your run into, you can always our support team for guidance. RS Rakesh S. Used the software for: ### "Making data accessible" January 19, 2012 4.0 Grepsr is an action or a tool that “grep” (for grab -> extract -> process) data. Grepsr really is easy. Extracting data is a matter of explaining requirements. You can do this either through text or uploading a file (or snapshot) or using a browser addon. The user is encouraged to add as much detail as possible while specifying requirements. The Grepsr staff gets to work immediately after the request is submitted and promise to service your request within a single day. The interface is clean and simple, with each tab corresponding to a particular system view including your projects and extractors. Pros Simplifies a complex process and makes data accessible Cons Tools to enhance data presentation would be nice Review Source Response from Grepsr November 15, 2021 Rakesh, we are glad to know you find our services so easy to use! We acknowledge your suggestion and will take it up to the Product team. CV Christian V. Managing Director Investment Banking Used the software for: Less than 6 months ### "Great Value" September 10, 2023 5.0 Pros It can be used as a managed service, which fit our needs well. Cons It took a little while to get the bots functioning the right way, but it was worth it for the price. Expect that you may need to do some fine tuning and bake that into your project timeline. Review Source Response from Grepsr September 13, 2023 Thank you, Christian, for such a stellar review! We're delighted to hear our service fits your needs. As far as the cons are concerned, since each use-case is different, we do need to customize our scrapers based on individual project needs, resulting in slightly longer setup times. Thank you once again for the kind words, and we hope to continue to serve you in the future! GK Gayatri K. Analyst Computer Software Used the software for: 6-12 months ### "Super useful tool! Always delivers with great results." July 23, 2019 4.0 Pros The efficiency is unparalleled. Grepsr gets me the data I need in record time. The support staff at Grepsr is great! Anytime there is an issue (which isn't often), they're always quick to respond. Cons Very occasionally, there'll be a snag in the data in terms of it all not being there, or a file looking weird. However, the support staff is SO responsive that any issue I have gets resolved in no time! Review Source Response from Grepsr July 25, 2019 Thank you for the positive review, Gayatri! Everyone here at Grepsr is highly committed to our clients' success. We hope to continue our collaboration for a long time to come. ZH Zachary H. Principal Management Consulting Used the software for: Less than 6 months ### "Quick data mining support" June 29, 2023 5.0 Smooth service & great support Pros Leveraged Grepsr to mine product data across retailer websites. Quick service and good support to quality check data & ensure it met our needs. Cons N/A - leveraged them for basic webscraping, smooth process and output as expected (excel, etc) Review Source Response from Grepsr July 3, 2023 Thank you so much for such a positive review, Zachary! We pride ourselves for our stellar customer service and high-quality datasets, so we always feel validated upon seeing these aspects stand out for our customers. Thank you once again for your positive words, and we hope to continue our partnership for a long time. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.