# Grepsr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Grepsr the right Data Extraction solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176555/Grepsr/reviews --- Grepsr 4.8 (84) [View alternatives](https://www.capterra.com/p/176555/Grepsr/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Grepsr Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews Aditya M Data ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform reduces operational overhead and lets teams focus on analysis instead of data collection.“ December 17, 2025 RS Rebecca S Consumer Insights ManagerConsumer Electronics, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “As with most web-scraping services, there are issues that arise with the daily data scraping in incorrectly.“ May 7, 2024 CQ Christopher Q Data Analytics LeadInternet, 51 - 200 employeesUsed the software for: 6-12 months. “Results were delivered within expected time frames. As urgent requests came up, next steps were clearly communicated and the data received was accurate and informative.“ May 19, 2025 Hitoshi I Product managerImport and Export, 51 - 200 employeesUsed the software for: More than 2 years. “That was something they needed and I respect that, but in our case, we did not need the data with that cost any more so we declined the request and ended the business partnership.“ May 1, 2024 EB Eddie B AnalystComputer Hardware, 11 - 50 employeesUsed the software for: More than 2 years. “The team at Grepsr took time to understand our data needs and build a solution that worked for us, ensuring that data is complete and accurate every time.“ December 20, 2024 PD Prithvi D Founder & CEOHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Initially we had developed most of the crawler in-house, however maintaining these was a significant overhead and in some cases there were technical challenges that were difficult to resolve.“ July 26, 2023 Hitoshi I Product managerImport and Export, 51 - 200 employeesUsed the software for: More than 2 years. “Their customer success team members were always there in our Slack workspace and we could reach out for them anytime we wanted and they responded us in timely manner, too.“ May 1, 2024 PD Prithvi D Founder & CEOHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Automated alerts if a crawler is not working.“ July 26, 2023 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aditya M. Data Consultant Information Technology and Services Used the software for: Less than 6 months ### "Hassle Free Data Extraction Solution" December 17, 2025 5.0 Overall my experience with Grepsr has been very positive. It is a dependable solution for large scale and recurring data extraction. The platform reduces operational overhead and lets teams focus on analysis instead of data collection. Communication and support are strong. I would recommend it for teams that value stability and accuracy. Pros What I liked most about Grepsr is the reliability of the data and the consistency of delivery. The support team is very responsive and proactive when issues arise. It removes the need for building and maintaining complex scraping infrastructure. Data quality remains high even when source websites change. Overall it saves significant engineering time. Cons What I liked least is the limited hands on control for deep customization. Advanced changes or new logic usually require coordination with the Grepsr team. Turnaround time for complex updates can sometimes take longer than expected. It may feel restrictive for teams that want full ownership of scraping logic. Review Source Response from Grepsr January 6, 2026 Thank you for the feedback, Aditya! We’re thankful for the trust you've placed in us and are glad to know that working with us has had a positive impact on your workflows. And we hear your concerns about wanting more control over your data projects. While our managed service model is designed to take the heavy lifting of maintenance off your plate, we aim to offer flexibility through user-controlled inputs during crawler runs. This will be possible for your team if you choose to collaborate with us via our in-house data platform. We are also continuously working on streamlining our coordination process to ensure complex updates are handled even more swiftly. Thank you for the recommendations, and we look forward to our next project together. KP Kate P. Product Data Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Grepsr is great for our data mining needs" January 23, 2026 5.0 Grepsr is fantastic at data extraction and provides excellent value for money spent. They can do large-scale data pulls with a timely turnaround. We have been using them for years and they remember our criteria and requests have become pretty turnkey. Pros Great data extraction services. Excellent value for money spent. Timely turnaround. They remember repeating criteria and apply it. Cons I have no complaints about their service! We rarely have to send files back to adjust and the service team is always helpful. Alternatives considered [Zyte](https://www.capterra.com/p/180165/Zyte/)[Bright](https://www.capterra.com/p/126242/BrightPay/) Reason for choosing Grepsr We have used Grepsr for several years and feel that their timeliness, and commitment to our project would help us grow faster than involving a new player. Costs are handled higher than my role. Review Source Response from Grepsr January 29, 2026 Thank you for such a wonderful review, Kate. We're thrilled to know that your partnership with us has continued to meet your expectations. Your satisfaction has always been a priority, and we look forward to serving you again with the same level of excellence and commitment. MO Margaret O. Researcher Research Used the software for: Less than 6 months ### "Data should be free!" January 26, 2023 5.0 Pros It was helpful because I couldn't access the resources online without the help of a scraping service. Cons I think data should be free. Also it was a bit confusing at times to be able to access the data once it was scraped. Review Source Response from Grepsr July 10, 2023 Thank you for leaving us a 5-star review, Margaret! We're glad our service was helpful to you. EB Eddie B. Analyst Computer Hardware Used the software for: 2+ years ### "Complete and Accurate Data" December 20, 2024 5.0 Pros The team at Grepsr took time to understand our data needs and build a solution that worked for us, ensuring that data is complete and accurate every time. Cons Grepsr could benefit from building-out additional self-serve features on their platforms to make changes to projects and tasks such as data cleansing workflows. Alternatives considered [Bright Data](https://www.capterra.com/p/208755/Bright-Data/)[Zyte](https://www.capterra.com/p/180165/Zyte/)[Apify](https://www.capterra.com/p/150854/Apify/)[ScrapingBee](https://www.capterra.com/p/195060/ScrapingBee/) Reason for choosing Grepsr Grepsr offered the services we were looking for at the most competitive price. Switched from [Octoparse](https://www.capterra.com/p/150508/Octoparse/) Their self-serve platform required a lot of maintenance. Review Source Response from Grepsr December 23, 2024 Thank you for taking the time to leave such a detailed review, Eddie! We understand the weight that quality data holds to support your initiatives and are delighted to know that we have met your expectations. Your feedback about the self-serve feature is a valuable addition to our product roadmap and assure you of our commitment to working on expanding those capabilities for even greater control and flexibility. Thank you for choosing Grepsr for your requirements and we look forward to more collaborative opportunities together! AP Aditi P. Data Acquisistion Specialist Insurance Used the software for: 6-12 months ### "Steller customer service" February 11, 2025 5.0 Love working with the team. They take all feedback seriously and provide rapid solutions. Pros \- Articulate and clear in interactions - Timely in responses and follow-up - Adept at rapid issue resolution - Welcomes and implements feedback for continuous improvement Cons Grepsr is doing amazing. I love all the new improvements they have been making. Review Source Response from Grepsr February 13, 2025 Thank you so much for your kind words, Aditi! We are thrilled to know that your experience working with us has been a positive one. Your feedback is invaluable for us to serve you better and we really appreciate the opportunity of working as your trusted data provider. Looking forward to supporting your data needs in the future! TA Trevor A. eCommerce Manager Automotive Used the software for: 2+ years ### "A Great Product and Great Team" December 17, 2024 5.0 Great product, great support response times. Pros I like how we are able to pull thousands of lines of data quickly and efficiently. Cons The current report configuration is giving us too many lines for all the sellers, but our team will work to fix this. Review Source Response from Grepsr December 23, 2024 Thank you for such an amazing review, Trevor! We are glad that our partnership has been fruitful for you and are glad to know that our services have met your expectations. We always keep our client's needs at the forefront of what we do so your words has made our day! We look forward to collaborating with you in the future. SO Shane O. CTO Hospitality Used the software for: 1-2 years ### "Consistent quality delivery" February 10, 2025 5.0 Grepsr are a very well run professional outfit across both technical and account management. We have pretty demanding needs and a huge volume of data. The quality and consistency of the output is great. Overall an excellent supplier. Pros Excellent account services team and consistent quality of technical delivery. We have a very diverse need and require a fair amount of tailored work. Things are delivered to schedule and we get early warning if there have been any quality control checks that required reprocessing well in advance the odd time it happens. The teams are very receptive when any problems occasionally arise. Cons No real negatives. The work is complex so occasionally we have caught issues in acceptance testing the custom code created specifically for us. But the speed of correction has been excellent. Review Source Response from Grepsr February 13, 2025 Thank you, Shane, for your kind words and for leaving such a fantastic review! We have always put your satisfaction at the heart of all that we do so your words have made our day! We are grateful for the chance to serve as your trusted data partner and are committed to maintaining the high standards you expect of us. JB John B. Managing Partner Automotive Used the software for: 1-2 years ### " Grespr overview" December 18, 2024 5.0 My experience with Grespr has been a very positive one. It is great to work with a team that is so customer centric and willing to provide solutions. Pros \[sensitive content hidden\] are very reactive to our needs and finding solutions to help support our business. Cons At the moment I do not have any to speak of. Review Source Response from Grepsr December 23, 2024 Thank you for the wonderful review, John! We're pleased to hear about your positive experience and that our services have been helpful for you. Working with you was a pleasure and we look forward to more opportunties together! KT Kasia T. Data Analyst Computer Software Used the software for: Less than 6 months ### "Greps lets us keep our product catalog data under control" January 8, 2025 5.0 Pros The collaboration with Grepsr until this point has been smooth and very professional. They are attentive to details, flexible and quick with their actions which makes our work way easier and more effective. They always do their best to accommodate our needs and requests. We are also satisfied with the communication we have, they respond to questions and comments immediately. Thanks to this we can keep the product catalog containing hundreds of thousands of products accurate and up to date. Cons Nothing really, sometimes we encounter some little issues with product files but it's expected with the volume of data that we process. Also they are being fixed quickly. Review Source Response from Grepsr January 30, 2025 Your kind words mean a lot to us, Kasia. We always make an effort to make data acquisition easy for our partners so your satisfaction means the world to us! Thank you for choosing Grepsr for your data needs and we look forward to serving you again! DW Danye W. Assistant Professor Education Management Used the software for: Less than 6 months ### "Great Communication and Understanding of My Needs" August 11, 2025 5.0 Pros Communication was smooth and straightforward, and my sales representative was always quick to respond. They took the time to fully understand my needs and provided solutions that fit perfectly. Overall, a reliable and professional team to work with. Cons Honestly, nothing. Review Source Response from Grepsr November 24, 2025 Thank you for your kind words, Danye. Your satisfaction has always been a priority so we're glad to know that our service has been of help to you. We truly appreciate the partnership and look forward to more collaborative opportunities with you in the future. RS Rebecca S. Consumer Insights Manager Consumer Electronics Used the software for: 2+ years ### "Great for managed web scraping" May 7, 2024 5.0 Pros Grepsr's team has always been extremely helpful and responsive. They are understanding of our needs and work diligently to provide suitable solutions within their services. Any time that I have a new project, the team is great at understanding the need and creating a plan to implement. Additionally, the pricing is very straight forward and customizable, based on your needs and budget. Cons As with most web-scraping services, there are issues that arise with the daily data scraping in incorrectly. However, the team is quick to help resolve these issues. Review Source Response from Grepsr May 21, 2024 Thank you for such a glowing review, Rebecca! We're glad to know that our services have been of help to you. Your satisfaction means the world to us and hope to continue serving you for the years to come! JT Jill T. Data Analyst Management Consulting Used the software for: 2+ years ### "Grepsr has helped our company" December 7, 2023 4.0 My experience with Grepsr, overall, has been very positive. Our company uses Grepsr for data extraction. The reports are used for data insight within the industry. If we encounter a problem with the tool or the report Grepsr is responds very quickly and provides a solution. Not only do the provide a solution quickly, but they implement quickly as well. I would highly recommend Grepsr for all your data and web extraction needs. Pros Ease of use Very responsive Turnaround time is quick Provides answers/solutions in a timely manner Cons Extraction data was incorrect (most of the time not Grepsr's fault) Incorrect sku count on report vs website Review Source Response from Grepsr December 22, 2023 Thank you for such kind words, Jill! We're honoured that you trust us when it comes to data to drive meaningful decisions for your company. Sincere apologies for any incovenience you may have experienced. We assure you that we're actively working to improve our processes to minimize any inaccuracies. Your input is valuable to us and we look forward to continuing our partnership in the future! SH Shawn H. Director Automotive Used the software for: Less than 6 months ### "Amazing functionality, support, and product" March 2, 2023 4.0 A truly wonderful experience from setup to implementation to using it everyday. Pros I love the ease of use and essentially the auto-pilot functionality Cons Sometimes the formatting comes through that leads to a few minutes of excel tweaks. I'm sure if I raised concern it would be fixed in two minutes. Review Source Response from Grepsr March 10, 2023 Thank you so much for the glowing review, Shawn! We're delighted that you love our product and its features - it's a great motivation for us to keep improving. Regarding the data formatting, please let the team know what exactly the minor tweak is that you're looking for, and I'm sure they'd be more than happy to incorporate it into all future deliveries. Once again, we're thankful for your positive review, and we hope to continue our partnership for a long. long time. Cheers! PM Peter M. Director Sports Used the software for: 2+ years ### "Grepsr support" July 24, 2019 5.0 I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience Pros The set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable Cons I can honestly say that in my 5-years experience with the software I cannot find anything I would change Review Source Response from Grepsr July 26, 2019 Thank you so much for the 5-star review, Peter! As a data extraction service platform, our goal is always to ease the data acquisition woes of our customers so they can focus on other aspects of their business. You've been a great partner to us and we hope this continues for many more years! MA Matt A. Operations Manager Industrial Automation Used the software for: 2+ years ### "Quick and Detail Oriented" September 11, 2023 5.0 Grepsr has allowed us to gather thousands of points of data in a very quick and accurate manner. They are a great partner! Pros Grepsr always provides a quick turnaround on our requests and the data is formatted just as we've asked. Cons Grepsr does what we ask of them. Nothing negative to say. Reason for choosing Grepsr Grepsr handles all of the technical aspects of building a web scraping tool. Their pricing is reasonable as well. Quick and accurate datasets are always delivered. Review Source Response from Grepsr September 13, 2023 Thank you for such a stellar review, Matt! We're delighted that you've been able to scale your data acquisition efforts using our services, which is exactly our mission. AK Aditya K. Manager Management Consulting Used the software for: 2+ years ### "Amazing Experience working with Grepsr" September 11, 2023 5.0 Overall positive experience. Strategic partners to help with data needs. Extremely passionate team who are responsive to out business needs. Pros Quick turnaround, reasonable pricing, great quality Cons No negative experience to fill in while working with Grepsr Review Source Response from Grepsr September 13, 2023 Thank you for such kind words, and a wonderful rating, Aditya. We're delighted to be working with you as well, and hope to continue serving you for years to come! PS Preriit S. Director Management Consulting Used the software for: 2+ years ### "Gets the job done, on time" November 16, 2023 5.0 Pros Have been working with Grepsr team for almost 4 years. Customer service team is very helpful, timely and understanding. Cons Grepsr is on a costlier end compared to other vendors but they are reliable so that's a good point versus others who are cheaper but not at all reliable. Review Source Response from Grepsr November 17, 2023 Thanks for the wonderful rating, Preriit! We're glad to have you as a valued client and look forward to delivering consistent results that meet and exceed your expectations. LH Lance H. Partner Recreational Facilities and Services Used the software for: 1-2 years ### "Invaluable Service" July 18, 2019 5.0 Customer service has been great. They are very helpful getting the information you need. Pros The Grespr service makes gathering and processing information extremely easy. Saves a lot of time and has helped build key data sets. Cons At times the output comes out incorrectly or misses information. Review Source Response from Grepsr November 15, 2021 We have made several attempts to handle such errors. Increasing the skillsets of our QA team has helped. If you face such problems again, feel free to let our support team know. They will address it promptly. And thank you for leaving us such a great review, Lance! AK Allen K. Team Lead Market Research Used the software for: 1-2 years ### "Review of Grepsr Services" July 23, 2019 4.0 Had a positive experience working with their team. They were able to tailor some of the data templates and delivery for our business, at a small cost. Although it involved multiple iterations with some QC errors and back-and-forth, was satisfied with the end results. Pros \-easy to use google form to queue data pulls -quick turnaround on requests -communicative and helpful management -reasonable pricing model -Flexible and cooperative in terms of refining product for business needs Cons \-occasional QA missteps created extra work on part of team -occasional QC errors in reading request specifics (custom request language ignored and returned a generic pull, for example) Review Source Response from Grepsr November 15, 2021 You'll be glad to know Allen that we've looked into the areas you mentioned and as a matter of fact, have taken steps to ensure a more seamless experience for our customers like you. SC Spencer C. Owner Information Services Used the software for: 1-2 years ### "Prompt and accurate " February 5, 2021 5.0 Pros Grepsr supplied me with nice clean data exactly to my specifications. I hope to use the service again soon. Cons Nothing negative to comment on. Haven’t used all the features though. Review Source Response from Grepsr November 15, 2021 Spencer, we encourage you to explore our platform. If you run into any difficulties, our support team is always happy to help. And thank you for such a great review! TK Tobias K. Co-Founder Wholesale Used the software for: Less than 6 months ### "Grepsr works well, reasonably priced" August 20, 2019 5.0 Pros Grepsr works well, reasonably priced. I used their custom build option and they've been sending me the data on a daily basis Cons They quoted me a price and did charge extra later for something they missed during their initial quote Review Source Response from Grepsr November 15, 2021 We apologize for the inconvenience caused early on, Tobias. Point taken! We'll make sure this issue doesn't happen again. And thank you for such a great review! RN Roman N. Advanced data project lead Computer Software Used the software for: Less than 6 months ### "Grepsr data extraction" February 26, 2024 5.0 Pros Grepsr's prompt and flexible approach to accommodating our data requirements greatly impressed us, facilitating seamless integration into our marketing strategies. Cons Overall, I find Grepsr's services well-suited to our needs. Review Source Response from Grepsr April 26, 2024 Thank you for such a great review, Roman! Your satisfaction means the world to us and we're glad to have been your trusted service provider! BE Bergur E. Owner Furniture Used the software for: 2+ years ### "Great costumer support when its needed" November 1, 2019 5.0 Pros They are fast to reply, and fast to fix any problem we have had with changing design on we website we are scraping from. Cons I havent had any problems using grepsr.. Reason for choosing Grepsr More personal aproach Review Source Response from Grepsr November 15, 2021 We are so glad you are liking our services, Bergur! Feedback like this motivates us to break new ground. GR Geovane R. Coordinator Translation and Localization Used the software for: 6-12 months ### "Review Grepsr" July 29, 2019 4.0 Pros Easy to use, excellent service and no delay at delivery. Cons Failed to scraping webmotors. Review Source Response from Grepsr November 15, 2021 Thank you for your confidence in us. We will try and make sure your experience with us keeps getting better, Geovane! ZP Zach P. Private Accounting Used the software for: 2+ years ### "Exceptionally useful business tool" May 12, 2021 5.0 Nothing but good words. Pros Quick, high quality and useful leads/data extracts. Cons Nothing - absolutely love the service and support. Review Source Response from Grepsr November 15, 2021 Zach, thank you for such a stellar review! 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