# Sendsteps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sendsteps the right Audience Response solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176561/Sendsteps/reviews

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Sendsteps

4 (9)

[View alternatives](https://www.capterra.com/p/176561/Sendsteps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Sendsteps

Ease of use

4.4

Customer Service

4.4

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karlijn S.  
Consultant  
Research  
Used the software for: 2+ years

### "Great product for live interaction fully integrated in my PowerPoint"

June 15, 2022

5.0

Pros

\* Ease of use \* Integration in PowerPoint (I think they also have a web version and integrations for MS Teams) \* Sometimes I also ask a survey to my audience which they can fill in on their own time

Cons

\* Would like to change the bar color of the graph. This was hard to find.

Review Source

Response from Sendsteps

June 23, 2022

Hi Karlijn, Thank you for your positive review! We've taken your feedback into account and are working on making this easier. Kind regards, Team Sendsteps

CK

Chris K.  
Senior Docent  
Higher Education  
Used the software for: 2+ years

### "Interactie en voortgang"

June 16, 2022

4.0

Zeer tevreden, problemen worden serieus genomen en direct aan gewerkt.

Pros

Met Sendsteps kun je niet alleen een betere interactie krijgen maar ook inzicht in de voortgang van het leren van de student.

Cons

Stabiliteit. Het komt soms voor dat een prestatie niet werkt zoals gedacht. Meestal op te lossen met opnieuw opstarten.

Alternatives considered

[Socrative](https://www.capterra.com/p/202758/Socrative/)[Mentimeter](https://www.capterra.com/p/160936/Mentimeter/)

Reason for choosing Sendsteps

Prijs, mogelijkheden, uitwisselbaarheid, eenvoud in aanleren

Switched from

[Socrative](https://www.capterra.com/p/202758/Socrative/)[Kahoot!](https://www.capterra.com/p/156399/Kahoot/)[Mentimeter](https://www.capterra.com/p/160936/Mentimeter/)

Sendsteps is beter geïntegreerd in Powerpoint. Prijs (zeer goed te doen), heeft meer dan 4 antwoordkeuzes, uitwisselbaarheid van quizzen met docenten is heel eenvoudig. Aanleren van het product is zeer eenvoudig. Webversie ook mogelijk. Betere rapportages van gegeven powerpoints. Enquêtes zijn geïntegreerd en hebben (serendipity) heel leuke mogelijkheden. Completer.

Review Source

Response from Sendsteps

June 21, 2022

Hi Chris, Hartstikke bedankt voor jouw positieve woorden! Fijn om te horen dat ons product gemakkelijk te gebruiken is en dat het helpt tijdens het lesgeven! Liefs, Team Sendsteps

CW

Christine W.  
Curriculum Developer  
Research  
Used the software for: Less than 6 months

### "surprise expensive bill watch out! "

June 6, 2023

1.0

Horrible I will not use any product from a company that does not value educators and has customers believing they are testing out a “free” trial only to get secretly billed for it later.

Pros

I was testing out the AI presentation creator to see how accurate it is and develop an outline for my presentations. I was told it was a free trial until I got billed 116 taken out of my pay pal.

Cons

Customer service after explaining this to them that I do not want this subscription anymore and that I was billed an amount I didn’t even know I was paying for they did not refund me back the money.

Review Source

JS

Judith S.  
Presenter and founder  
Events Services  
Used the software for: 2+ years

### "Doordat ik Sendsteps gebruik maak ik heel gemakkelijk contact met het publiek"

June 16, 2022

5.0

Zie pluspunten

Pros

Ik vind het heel prettig om Sendsteps als online presentatietool te gebruiken. Het werkt altijd en is heel gemakkelijk in gebruik. Ik gebruik vooral de quizoptie vaak en dat is een groot succes. Het leuke is dat je direct ziet wie de winnaar is want de top 3 wordt automatisch op het scherm geplaatst. Door de Wordcloudfunctie te gebruiken kan het publiek op een laagdrempelige manier hun mening kenbaar maken, zodat ook de mensen meedoen die wat introverter zijn. Kortom: Sendsteps werkt super als je een interactieve presentatie wilt geven!

Cons

Het grootste nadeel is een tijd geleden opgelost: toen diende je altijd Sendsteps aan te zetten voordat de presentatie startte, nu gebeurt dat automatisch. Het werkt altijd.

Reason for choosing Sendsteps

Ik vind het gebruiksgemak heel goed. Buzzmaster werkt niet altijd, dus is niet betrouwbaar.

Switched from

[Kahoot!](https://www.capterra.com/p/156399/Kahoot/)[Mentimeter](https://www.capterra.com/p/160936/Mentimeter/)

Kahoot is niet professioneel Mentimeter is niet geintegreerd in Powerpoint

Review Source

Response from Sendsteps

June 21, 2022

Hi Judith, Bedankt voor jouw positieve feedback! Het is altijd fijn om te horen dat ons product helpt tijdens presentaties! Liefs, Team Sendsteps

EO

Elza O.  
Senior Lecturer  
Higher Education  
Used the software for: 1-2 years

### "Good product"

June 14, 2022

4.0

Overall, I love using Sendsteps. I just hope that they could offer discounts to the existing customers, especially those not from the European countries. The price is costly after currency conversion.

Pros

This product is easy to use during lectures. My students really enjoy it and they suggest me too use Sendsteps more during the lectures. Sendsteps also help my class to become more interactive and engaging.

Cons

Sometimes there is a glitch/bug that causes the quiz results to not be recorded following the quiz. Apart from that, the presentation of word clouds in results appears dull (black and white). It does not appear colorful as during the live presentation. Also, please add more choices of music during quiz. Currently the are only three songs. It would be great if users can insert their own music. Lastly, please give subscription discount to the current users. Doing this will significantly help to retain your clients. Furthermore, there are many emerging applications nowadays and there are many choices to choose.

Review Source

Response from Sendsteps

June 21, 2022

Hi Elza, Thank you for your kind words! We're very happy that you love using Sendsteps during your lectures and that the students are equally as excited! Regarding your feedback: We're already working on adding colors for the results of the Word Cloud. If you have questions regarding discounts, please contact our sales team by sending an email to sales@sendsteps.com! Kind regards, Team Sendsteps

AL

Antonio L.  
Head of Safety and Head of Digital Transformation  
Airlines/Aviation  
Used the software for: 2+ years

### "Sensteps usage in EUROCONTROL"

June 9, 2022

5.0

Very good to excellent

Pros

Intuitive, easy to use (no training required), mobile - works also when there is no internet coverage (through text SMS)

Cons

At some developments we lost some features (e.g. using own layout for slides) although we have work around

Reason for choosing Sendsteps

The reasons explained in Pros section above, plus Send Steps usage by some other partners

Review Source

Response from Sendsteps

June 16, 2022

Hi Antonio, Thank you so much for your kind words! We've taken your feedback into account (about choosing your own slide layout), and we're expecting that you'll be able to do this once again soon! Kind regards, Team Sendsteps

MZ

Maud Z.  
Event Manager  
Hospitality  
Used the software for: 2+ years

### "Prettig om mee samen te werken."

January 13, 2023

5.0

Pros

Fijne communicatie! Snel schakelen intern met het team en de moderator voor een prettige samenwerking tijdens het event.

Cons

Ik heb er nog niet super veel mee gewerkt maar wat ik heb ervaren nu kan ik geen nadelen benoemen.

Review Source

Response from Sendsteps

January 20, 2023

Hi Maud, Julia from Sendsteps here! We are happy to hear that you have had such a good experience using Sendsteps. We want to thank you for your kind words and we hope to facilitate many more events in the future! Kind regards, Julia

VR

Verified Reviewer  
MSc Critical Care - ICU Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy way of creating interaction!"

June 15, 2022

4.0

It has helped me a lot during my presentations. I'm the most happy with the interaction.

Pros

Really like the easy way to create interaction with my audience.

Cons

The limit of customisation in the web application such as the layout of the content slides, fonts sizes etc.

Review Source

Response from Sendsteps

June 23, 2022

Hi! Thank you for your kind words. We've taken your feedback into account and are working on it! Kind regards, Team Sendsteps

LV

Linda V.  
Internal Communications Officer  
Wholesale  
Used the software for: 2+ years

### "Leuke tool voor o.a. quiz"

June 16, 2022

3.0

Pros

Werkt goed. Gebruiksvriendelijk en kan resultaten achteraf inzien.

Cons

Op je telefoon kan je wel de vragen zien, maar niet de betreffende afbeeldingen (bij quiz vragen).

Reason for choosing Sendsteps

Al eerder gebruik van gemaakt bij vorige werkgever.

Review Source

Response from Sendsteps

June 21, 2022

Hi Linda, Bedankt voor jouw positieve review! Wij hebben jouw feedback meegenomen en zullen kijken wat wij hieraan kunnen doen! Liefs, Team Sendsteps

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