Who Uses This Software?

For businesses with frequent customer appointments.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $12.50/month/user
  • Pricing Details
    This comes with a purchase of Office 365 Business Premium.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Microsoft
  • www.microsoft.com
  • Founded 1975
  • United States

About Bookings

Convenient and flexible booking system with automatic confirmations, reminders, online booking, mobile access, and more.


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Bookings Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

Bookings Reviews Recently Reviewed!


A Great Way to Coordinate Appointments

Apr 30, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This another wonderful product from Microsoft that allows clients and suppliers to book an appointment with various companies. I use it to schedule my meetings with my juniors at work who needs some guidelines on various projects. This helps me to remain organized and perform my duties as expected. It comes with office 365 and is always a user-friendly product.

Cons: Some ads that keeps on appearing on my screen are annoying.

Overall: It is very easy to learn how to use this product and implement it in your company. It allows me to coordinate different business operations at the comfort of my office.

Book It!

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Bookings to schedule meetings with our valued agents. Overall ease of use, and integration into my other software makes this software a no-brainer

Cons: Nothing. Fully integrated into my work life.

Capterra loader

Bookings is now easy with this product

Apr 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I deal with atleast twenty people in a day, who requires my servives and guidelines on various issues. Bookings has been helping me to schedule their appointment to make sure I don't fail anyone. I have integrated it with my email where it keeps on sending the notifications as a reminder. It has made my life simple and professional as I am always organized on my duties.

Cons: It has become part of my life. I cannot complain on its perfomance. I really like the software.

Capterra loader

Working great to both customers and business owners

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been helping our customers to book an appointment with us, without physically reporting to our offices. It works both on our customers and on our side too. It helps us to have a professional schedule on all our business operations for the day. A customer can confirm in the software whether he or she is still reporting for the appointment or not. This saves time and allows us to engage in more productive activity rather than waiting for a client who may not show up as agreed.

Cons: nothing to complain about the product, you only need an internet connection and you are ready to go.

Overall: It reduces time wastage. Our managing director uses the software in making some appointments and bookings when he is travelling abroad.

Easy planning, by your customers

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When offering a service, where customers have to see and book available days this is the best office. Integrated in the office 365 package it has great compatibility with the other applications. Made bookings are placed directly in the agenda and new customers are placed in the contact list. The customers sees a clean and clear webpage provide by microsoft.

Cons: No cons, this really is a great application with no better.

Overall: It really solves the booking problem. There is no middel person needed to take phonecalls and schedule customers in. All is done for you and scheduled for you.

Capterra loader

It helps in organizing meetings

Mar 31, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to set up and to use. It assists our clients to make a booking with any of our representative without issues. It is a great schedule tool allowing you to perform your duties at the right time.

Cons: No negative comment. Am okey with the product.

Overall: It is always available helping you to make bookings with different people.

Bookings

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I thought this was great to integrate with my calendar and not have to go outside the Microsoft suite for a booking tool.

Cons: I felt it was not as easy to use as other booking software. The messaging was not as customize-able and it was hard for clients to reschedule.

Used Bookings to coordinate meetings for a finance company

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives you option to send colleague(s) confirmation email instantaneously after booking.

Gives option to choose multiple layouts for how you want to view the calender.

Cons: Nothing. I really enjoyed the product. Easy to use for all users.

Overall: What I enjoyed about this product was the ease of learning how to use it. I was covering a receptionist/admin role for an export finance company for a months time. I was given about 2 minute training on how to use bookings and having never used it before, it looked quite intimidating. However, once I had to start booking appointments, it all became straightforward and easy to use. Everything was quite manageable despite the amount of people I was coordinating appointments with.

Capterra loader

Very efficient to manage work appointments, fast and novel.

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Program appointments in a different way, allows you to customize and perform them from anywhere online with efficient management tools available hours and automatic confirmations, also allows you to incorporate ads that are considered of interest and reprogramming is another fundamental function, also offers alternatives to enter appointments manuals of the people who booked by phone, so I think it is a tool worth using. What I like most about this tool is that it has an application for the cell phone that allows real-time communication with the aforementioned person to maintain contact and exchange any information that is necessary before or after the appointment.

Cons: This is limited for users who have Office 365, which is a bit expensive package, but I think it's worth paying.

Overall: It has allowed me to organize, plan and manage appointments in a completely different way, since it is very practical and speeds up work noticeably.

Great way to organize meetings

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up office hours and modify based on the day. Syncs with calendar.

Cons: Better directions for setting it up for the first time.

Overall: Excellent tool to allow clients to schedule themselves a meeting based on your set schedule.

Never worry about scheduling issues again!

Mar 25, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The polished interface of Bookings provides a very professional look to the application. The ability to add an email reminder is extremely helpful for confirming services.

Cons: The interface for notifications is great because it is built off of Microsoft's platform; however, there isn't an easy way to notify someone who isn't apart of the team, such as a company group email.

Overall: Microsoft Bookings is a very unique software that makes it very easy to book appointments, as the name suggests. It is a solution for people who need to incorporate sophisticated scheduling without much hassle at all.

Bookings had made work life so fast and efficient for me

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This app had helped me and my team mates many times to plan our time, it goes beyond a schedule tool, it had made my life alot more easier and arranged. And I can go back any day to track my activities at work. Beautiful way to work and live!

Cons: At first I couldn't understand the user interface but with time I picked up

Easy to setup, love the capabilities

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I just started to use this now that it is integrated to my Office 365 for business. I love the use of it and it will be used for a long time. It is fully integrated into all my users and the capability of it being able to grow with my company easily is why I chose it.

Cons: I wish I could modify more of the theme aspects. It would allow it to mimic my website more. I am locked with my website to not be able to embed it and if I did it would not blend well.

Capterra loader

Great booking app

Apr 21, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Microsoft Outlook and this software goes great with it. I can easily schedule my meetings on Outlook. Streamlining the booking process is very easy.

Cons: Not every one is familiar with this software so you need to guide and train others for using this software.

Bookings

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

A company through which you can find and book a place for various travels

Cons: I have nothing special to distinguish, a great organization in every respect

Capterra loader

Bookings facilitated my life

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the friendly interface, the design, the collects for differences one appointment of another, I love that it sends reminders, and confirmation emails. My clients tell me that they like to book with Bookings since it is easy, and practical. Although I still receive appointments by phone.

Cons: I want to export appointments from Booking clients to Excel, but I could not

Online booking platform time saver

Sep 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You have full controll over the entire planning.

Also for costumers it is all very clear and user friendly.

I'ts easy to use and at this point there are no functions that I miss in this application.

The support for this app is very helpfull and with fast response.

Cons: At the moment there are no downsides. It realy saves a lot of time.

Overall: Accesable for clients 24/7 and time saver for us.

Capterra loader

Perfect for my clients' diary.

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: like to use this system because I can better organize my week, dedicate only 2 days a week to attend the visit of my clients through online dating, I love it.

Cons: I must be careful not to postpone an appointment for personal matters, it is common that being my own boss may feel the need to postpone an appointment for personal matters.

Booking and Appointments made easy

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: For my small business clients can easily visit the booking page and make their appointments for when they need. The 24/7 Service allows me to focus on other tasks that are involved with the business. In a digital world this is more than necessary.

Cons: There is nothing bad I can say about this software

Bookings

May 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: a very favorite application to have in every hotel and free of charge possible

Cons: must have live chat option with hotel instant notification

It does what is asked of it

Jan 02, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it does exactly what you need it for. It could have a couple more functions that make it easier but other than that it does the job

Cons: I feel like there could be an easier way to make this a lot more efficient

Overall: I haven't Used it for long, but we were able to use it

USING BOOKING FOR TRAVEL

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE DISCOUNTED RATES. WHEN I USE BOOKING I CAN ALWAYS FIND A GOOD HOTEL RATE.

Cons: THE ADS ALWAYS POP UP. SOMETIMES THE POP UPS BECOME A DISTRACTION FROM MY TRAVEL SEARCH.

Overall: OVERALL EXPERIENCE HAS BEEN GREAT. LOVE THE PRICES

Capterra loader

Fantastic Suite - Not GA

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Bookings makes integration with o365 calendars easy and fast. It has plenty of features for creating appointments and blocking out time slots, including appointment padding, availability by group, holiday blocking, weekend blocking, and more.

Cons: We would love to use this for government appointments, but it is not available in MS GovCloud

A convenient way of allowing your customers to schedule appointments with you.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This program is extremely convenient which is one of the nicest things about it. It also allows the customer to cancel easily which decreases the number of no-shows. It's an easy appointment scheduling alternative for both the customer and owner.

Cons: By using a program like this, you are assuming that all of your customers have easy and quick access to wifi. While that is the case most of the time, there are a lot of older people who struggle to use wifi and that is the downfall to this program.

Capterra loader

Super simple way to allow customers to book your time

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact this comes for free with Office 365 Business Premier. I used to have to pay a separate subscription to allow customers to reserve seats for classes and Bookings does it for free with a simple and easy to use form.

Cons: It could look a little more polished on the front end but it's more important that it works the way it should.

Overall: Simple and easy way for customers to book time. Great added benefit of Office 365 Business Premiere.

Organize appointments with just a touch, ideal for online bookings.

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Create appointments and reservations is very easy with this software, allows you to adapt alarms in a private calendar to not forget any commitment, is very convenient to use and allows you to avoid unanswered phone calls because it sends with just a few clicks, emails and text messages to schedule appointments, can be used from any smart device.

Cons: Not many people use it in my country, Venezuela, and you need the internet to access the calendar and schedule appointments.

Overall: I have used this software to schedule a couple of appointments in other countries and it is very effective, I don't need to call agents, but I have not been able to use it in my country.

Simple but works

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set-up. Customers like it and use it

Cons: Needs more features. Currently cannot analyze more than one person's calendar and find ONLY overlapping availability--instead offers times that either person is available (but not necessarily both people).

Great use for my customers

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software has been extremely helpful and easy for my customers to book appointments. More and more people are online and this allows the customer to book in their own time.

Cons: I think the notifications option with this software should be able to add a continuous option.

Bookings made easy with Microsoft bookings

Mar 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to learn and very comfortable to use. The interface is very much user friendly. This software helps lots of small business.

Cons: There are some annoying ads which always pops up which is distracting.

Great way to schedule booking times

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used this microsoft feature to schedule bookings with dozens of people. It is more professional than some of the free apps and it complies with our organization's privacy policy.

Cons: It was great. No complaints for what I used it for.

Capterra loader

Booking made easy

Mar 31, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is really simple to use

Comes with office 365

It was really easy to set up

Cons: I haven't found any con yet, it's working good for me

Capterra loader

Try it once..!

Dec 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A good tool you have to try once for the features.

Cons: Too mush of adds is the only problem I faced.

An easy software to set up for appointments

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's incredibly easy to book appointments and get them set up online

You can receive reminders that work well to notify you of appointments that you've made or received

It also comes packaged with Office which is a nice plus

Cons: However, it is only available for Business Premium subscriptions of Office 365, making it more expensive to get compared to the base products. It is useful for the price though, and the suite

Booking for your customers

Apr 24, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Bookings from Microsoft help your business grow without negative effect to your administration.

Cons: Sometimes seem to me as slow for user when checking free resources.

Overall: Simple and immediately available.

Microsoft Bookings : Your bookings made easy

Mar 27, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is exceptionally simple to learn and truly agreeable to utilize. The interface is particularly easy to understand. This product helps many small businesses.

Cons: There are some irritating advertisements which dependably pops up which is diverting.

May 17, 2019
4/5
Overall

May 08, 2019
5/5
Overall

May 07, 2019
5/5
Overall

Aug 08, 2018
5/5
Overall

Aug 12, 2018
3/5
Overall

Dec 18, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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