--- title: "Microsoft Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Bookings the right Appointment Scheduling solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176567/Bookings/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Microsoft Bookings 4.4 (170) [View alternatives](https://www.capterra.com/p/176567/Bookings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Microsoft Bookings Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews KL Kate L SalesMachinery, 11 - 50 employeesUsed the software for: Less than 6 months. “The automatic confirmations and reminders helped reduce missed appointments, and its integration with Outlook and Microsoft Teams made managing calendars and virtual meetings simple and efficient.“ July 24, 2026 Nona P Management Technician IILaw Enforcement, 201 - 500 employeesUsed the software for: 1-2 years. “I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for security reasons, could not), this meant there were limitations to her access, which was a bit inconvenient as a middleman needed to be designated for changing availability.“ May 19, 2025 BL Brooks L Customer services techInsurance, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While there can be a slight learning curve for new users, the system becomes easy to manage with regular use.“ June 3, 2026 Shannon A Product EvangelistArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date.“ November 3, 2025 BL Brooks L Customer services techInsurance, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly.“ June 3, 2026 ST Sophia T Human Resources AssistantBanking, 51 - 200 employeesUsed the software for: 6-12 months. “When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings.“ October 29, 2025 Dylan M Sales RepAutomotive, 51 - 200 employeesUsed the software for: 6-12 months. “It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365.“ January 6, 2026 Dylan M Sales RepAutomotive, 51 - 200 employeesUsed the software for: 6-12 months. “It also feels more basic compared to some standalone scheduling tools.“ January 6, 2026 ## Showing most helpful reviews Showing 1-25 of 170 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Manager Used the software for: 1-3 years ### "EASY APPOINTMENT SCHEDULING AND ORGANIZATION. " October 15, 2026 5.0 My overall experience with Microsoft Bookings is positive. It is a useful tool for managing appointments and schedules. It helps improve organization and makes booking easier. Pros I like that Microsoft Bookings makes it easy to schedule appointments, manage bookings, and avoid scheduling conflicts. It saves time and helps keep everything organized. Cons Some features can be confusing for new users, and it may take time to learn how to set up and manage bookings properly Review Source R Reviewer Accredited Education and Immigration Consultants Used the software for: 3-5 years ### "Micros Bookings" October 13, 2026 5.0 Overall, my experience with Microsoft Bookings has been positive. It helps manage availability more effectively and avoids unnecessary back-and-forth when trying to find a suitable time. The integration with Microsoft 365 is also a real advantage for our daily organisation. Pros The simplicity of letting clients choose an available time without having to contact us several times is a positive feature of Microsoft Bookings. For education and immigration consultations, it makes organising appointments much easier. Cons The initial setup can take a little time, especially when managing several services, consultants and different schedules. Some options are also less intuitive when you want to customise bookings further. You also need to check the settings regularly to avoid incorrect availability or time slots that don't match the team's working hours Review Source Bianca S. Assistant Director of Conferences and Events Used the software for: 3-5 years ### "Made volunteer signs easier! " August 3, 2026 4.0 Overall, Bookings served its purpose and automated our volunteer sign up process. We created and built in reminders (text and email)for volunteers.before bookings, thus process relied on an administrators remembering to send an email. I am pleased with Bookings and what it offers. Pros Microsoft bookings is a great tool to use for creating reseevations for internal meetings or operational reservations. Our office has used this to allow for volunteers to sign up for volunteeer opportunities in our office. It allow users to see a page of availabile time slots and they can select the time and sign up. We created this system with our IT team. They walked us through the process. Once shown how to customize and build the volunteer options, it was easy to understand and replicate. I was able to add information about the expectations regarding the volunteer opportunity and send reminders closer to the date. Cons What I wish was better was more customization on the booking page. The page the volunteers see. Also, the creation of the time slots took some time to understand. I wish it was easier to understand without an in person tutorial. Review Source Jonathan K. Chief Marketing Officer Used the software for: Less than 1 year ### "Easy and Reliable Appointment Scheduling" July 31, 2026 4.0 Overall, my experience with Microsoft Bookings has been very positive. It simplifies appointment scheduling, reduces manual work, and keeps everything organized by syncing with Outlook and Microsoft 365. Once it's set up, it's easy to use for both staff and customers. While there are a few limitations with customization and the initial learning curve, it's a dependable scheduling solution that has saved me a lot of time. Pros What I liked most about Microsoft Bookings was how easy it made scheduling appointments. Customers can book available time slots online, automatic confirmation and reminder emails reduce no-shows, and everything stays synced with my Outlook calendar. It saves time, eliminates a lot of back-and-forth communication, and fits seamlessly into the Microsoft 365 ecosystem. Cons What I liked least about Microsoft Bookings was that the initial setup can be a little confusing, especially when configuring services, staff availability, and booking options. The customization features are also somewhat limited compared to some dedicated scheduling platforms, and I've occasionally noticed small syncing delays with calendar updates. Review Source KL Kate L. Sales Used the software for: Less than 1 year ### "Easy to navigate" July 26, 2026 5.0 Overall, my experience with Microsoft Bookings has been positive. It simplifies appointment scheduling by automating bookings, confirmations, reminders, and calendar management. Its integration with Outlook and Microsoft Teams makes it convenient for both in-person and virtual meetings. While the interface and customization options could be more intuitive and flexible, it has been a reliable tool that saves time and improves scheduling efficiency. Pros What I liked most about Microsoft Bookings was how easy it made scheduling appointments. The automatic confirmations and reminders helped reduce missed appointments, and its integration with Outlook and Microsoft Teams made managing calendars and virtual meetings simple and efficient. Cons The customization options for the booking page and appointment workflows felt somewhat limited. It also took some time to learn where certain settings were located. Review Source R Reviewer IT Support Engineer Used the software for: Less than 1 year ### "Simple Scheduling Tool That Saves Time but Feels Limited Compared to Dedicated Solutions" July 2, 2026 4.0 Overall, Microsoft Bookings is a reliable and simple scheduling tool that works best for organisations already using Microsoft 365. It’s great for straightforward appointment management and integrates nicely with existing tools, but it can feel limited if you need more advanced features, flexibility, or deeper control over booking workflows. Pros Microsoft Bookings is a handy and straightforward scheduling tool that works well within the Microsoft 365 ecosystem. It makes appointment booking easy with a clean interface for both admins and end users, and it syncs well with Outlook calendars to avoid double bookings. Setting up services and availability is fairly quick, and automated reminders via email help reduce no‑shows. For basic scheduling needs, it does the job efficiently and removes a lot of back-and-forth when arranging meetings or appointments. It also benefits from Microsoft’s security and compliance framework, which is useful in business environments. Cons Customer Support can be limited unless you have a higher-tier Microsoft support plan. There’s a bit of a learning curve when configuring services, staff availability, and policies properly, especially for more complex setups. The feature set is fairly basic compared to dedicated booking platforms, with limited customisation and reporting options. Bugs and quirks can pop up at times, such as syncing delays or booking pages not behaving as expected. Scheduling works well for simple use cases, but struggles with more advanced scenarios like complex resource allocation. Reminder functionality is useful but basic, with limited flexibility or custom workflows. Review Source Allison L. Customer services tech Used the software for: Less than 1 year ### "Microsoft Bookings is great!" June 4, 2026 5.0 Microsoft Bookings is user-friendly, organized, and makes scheduling much easier. The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly. Pros Microsoft Bookings is a great option for a small business looking to improve scheduling and appointment management. The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While there can be a slight learning curve for new users, the system becomes easy to manage with regular use. The platform also provides solid security, which is important when handling customer information. Although occasional bugs and issues may happen, they are usually manageable and do not take away from the overall experience. The customer support team is helpful and responsive when assistance is needed. Overall, Microsoft Bookings is a dependable tool for businesses wanting a smoother scheduling process. Cons I can’t think of any cons regarding this software. I highly recommend to anyone looking for this type of tool. Review Source Kyle V. Senior Support Specialist Used the software for: 1-3 years ### "MS Booking Review" May 14, 2026 5.0 Using MS Bookings saves a lot of my time rather than doing phone tags with a customer. This lets them select a time on my calendar instead. Pros The ease of setting up appointments is really great, this also adds a link to your signature whenever you email. Cons No issues encountered so far. Although it does glitch a bit when creating custom schedules but it’s easily fixed. Review Source R Reviewer Senior Manager Used the software for: Less than 1 year ### "Microsoft Bookings Review" April 21, 2026 4.0 Overall my experience with Microsoft bookings was positive, however when analysing the cost benefit it was not needed. Pros My favourite aspect of Microsoft Bookings is the ease of integration with Microsoft outlook. This makes scheduling appointments and meetings very simple and easy. Cons The only issue I had with Microsoft Bookings is that it is not great value for money. When compared to similar systems within Outlook or Microsoft calendar it is not required. Review Source Jesse Z. Software Engineer Used the software for: 3-5 years ### "Great Tool To Create Bookings At Work Integrated Directly Into Your Office Ecosystem" April 16, 2026 5.0 Overall, Bookings has been a great tool to book meeting to meet with colleagues and clients and is tied to your organization's Office account so that you can have it professionally tied to your organization. Pros This tool is tied directly to your company's Office 365 account, so you can easily create a calendar booking site that your colleagues and clients can reserve time to meet. Additionally, a Microsoft Teams link can automatically be generated for virtual meetings. Also, you can create a booking page for yourself or a shared one with colleagues to have multiple people on a team that can be booked to compare times and who works best. Cons There is no option to connect your booking page with any other video conferencing platforms, which makes you have to use Teams even if it's not the most viable option. Additionally, it would be nice for your page to have a banner or image theme to make it visually appealing. Review Source R Reviewer Director Used the software for: 1-3 years ### "Useful and very easy to set up, however the UI could be a little more customisable. " May 7, 2025 4.0 Easy to use and seamlessly integrates with our calendar. This app/service is provided by default as part of our MS365 subscription, which makes the solution makes it a no-brainer to manage our bookings. Pros This is simple to set up, and provides versatile configurations for creating different types of appointment bookings. It also seamlessly integrates with our Microsoft Exchange calanders. Cons The customer facing form/booking UI woudl benefit from being more customisable. This is especially evident when we want to embed or integrate the form on our website. Review Source Verified Reviewer CEO Used the software for: Less than 1 year ### "It might be worth it if your needs are super simple and you don't need to charge for your bookings." July 29, 2022 3.0 I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition. Pros It was free with my Microsoft 365. Honestly that is probably the one thing I liked. Cons If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature... Review Source KH Kelsey H. Coordinator Used the software for: 1-3 years ### "Microsoft Bookings has streamlined my workflow. " January 2, 2026 4.0 I have been able to integrate Microsoft Bookings easily into my daily workflow. It saves me time because I'm not having to go back and forth with each person to figure out "what time works best" for all of us. This makes it easy, and I don't have to pay someone to keep my calendar going. l Pros I added Microsoft Bookings as an app on my Microsoft Teams account. I am able to set my available hours for meetings, and it merges with my calendar so no one can book a time to meet when I already have something scheduled. It was free to add on my Teams account, and there was no learning curve. I was able to create different booking links so there is always one that goes out on any email I send so I can be available to my team. When I send an email to people I am trying to recruit, they get a different link that shows up that I titled "first time meeting" so I know in my calendar what kind of call I am going into before the meeting starts. I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when someone books a time to meet, I get a notification and a reminder sent to my email so I can stay on top of the job. Cons It took me a little bit to figure out the different features and how I wanted to implement them into my daily workflow. But you will get that with any kind of product you use. If we aren't trying to make things better, what are we doing? I will learn all the features if that means it saves me time. Review Source Bill L. Vice President of Sales and Operations Used the software for: Less than 1 year ### "Booking meetings have never been this easy! " February 11, 2026 5.0 My overall experience with Microsoft Bookings has been positive. It makes scheduling much easier by allowing people to book time based on real availability without back-and-forth emails. The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of time at first, once it’s configured it runs smoothly and saves a lot of administrative effort. Pros It allows for customers and team members to book or schedule a meeting with me easily without a lot of emails back and fourth on availability. Cons There are really no cons that I can think of for this product - it provides a easy setup and link system for clients/customers and staff. Review Source R Reviewer Sales Rep Used the software for: Less than 1 year ### "Simple scheduling solution for daily sales use!" January 7, 2026 5.0 Overall, my experience has been positive. It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365. Pros It made scheduling test drives and follow-up appointments much easier. Customers can pick an available time without back-and-forth emails, and everything syncs directly to Outlook, which saves time during busy days. Cons The setup can take a little time at first, especially when configuring services and availability. It also feels more basic compared to some standalone scheduling tools. Review Source VR Verified Reviewer HR Assistant Used the software for: 1-3 years ### "Easy to use " December 22, 2025 5.0 Pros Super user friendly to configure! I love how easy it is to send a link or include it in my signature for people to book meetings with me. Cons I would like a little more flexibility with the schedules because I don't work on every Friday. I would like to select specific dates. Review Source R Reviewer Transportation Planner Used the software for: Less than 1 year ### "Microsoft Bookings Review" December 24, 2024 5.0 Pros Similar to outlook, made it easy to navigate and setup. Also the ability to share was a plus. Cons It a great product and there is nothing to dislike. Review Source R Reviewer Consultant Used the software for: 1-3 years ### "MS Bookings For The Win." August 20, 2024 5.0 Despite the smaller number of options, this is my go to scheduling package. Pros Seamless integration with Outlook and Teams. Cons Not as many customization options as other platforms. Review Source Verified Reviewer Owner Used the software for: 3-5 years ### "Share your calendar with Bookings by Microsoft " September 3, 2019 4.0 I use Bookings for client consultations. I is some much easier to allow client to choose an available time book themselves instead of the back and forth trying to figure out a suitable time via email. Pros Bookings by Microsoft is one of those apps included with Microsoft Office 365 and it allows you to take online client bookings. It is easy to setup and use. Cons I would like more flexibility in creating the booking calendar and clearer notification email when a client books an appointment. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Easy Scheduling Tool" May 26, 2025 5.0 Microsoft Bookings is great since our business is already using Microsoft 365. I found that it was very user friendly and easy to manage appointments. Pros I appreciate that Microsoft Bookings seamlessly integrates with my Outlook and other Microsoft suite programs. It is very easy to use and set up. Cons I found that although integration was easy while using other Microsoft programs, there were some syncing issues with apple users. Review Source R Reviewer Human Resources Assistant Used the software for: Less than 1 year ### "Bookings at ease!" October 30, 2025 4.0 When I first utilized it, a walk through guide did not pop up, so it took some trial and error testing with a colleague for certain settings. However, since my initial use, quick start guides, templates, etc. pop up, which is very helpful. Pros I stumbled upon Bookings while looking for a way for employees to schedule headshots with me. Bookings came in very handy. It allowed me to fill up open slots and make sure there were no duplicates. There are features that allow you to select specific days or certain time frames which helps with usage. Cons Not necessarily something I do not like, but I wish it had a feature to limit the amount of people who could sign up for the same time frame. This could be offered through Microsoft Outlook as well. Review Source VR Verified Reviewer Sales Used the software for: Less than 1 year ### "Useful tool for outbound sales" December 17, 2025 5.0 Pros Useful tool for securing appointments with prospects who can book a convenient timeslot at their leisure. Cons Limited customisation options on the public homepage which could be enhanced with options to align branding with your own company. Review Source R Reviewer Scientist Used the software for: 3-5 years ### "Microsoft bookings is easier to use and makes scheduling a breeze" January 2, 2025 4.0 Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze. It also has an app integrated into Outlook and Teams and one can directly manage calendars and meetings from Teams and Outlook. The bookings and calendar are secure and stored directly in Microsoft 365 platform. I recommend it for all organizations. Pros I personally like that Microsoft bookings is integrated with the Outlook and Teams which makes booking for meetings whether in person or virtual a breeze. It also prevents the repetitive bookings. One also receives reminder text and email notifications which are super helpful. I can manage my personal calendar as well as shared bookings. Cons I like everything that Microsoft bookings offer and you don't have to take subscription if already have Microsoft 365 subscription from your organization. Review Source R Reviewer Health inspector Used the software for: Less than 1 year ### "Great and Easy!" April 21, 2025 5.0 My overall experience was great! Everyone who used it loves it! Pros Very easy to use and navigate. Love the look of it and it made everything seamless. Cons Honestly, it was a great software so I don't have much bad things to say. Review Source Ryan M. Teacher Used the software for: 3-5 years ### "Microsoft Bookings for School Parent-Teacher Conferences" December 13, 2023 4.0 This system has saved us countless hours and a great deal of confusion for scheduling parent-teacher conferences for 60+ staff and 1000-or-so families. It is easy for those making bookings, and staff have immediate access to the details of their bookings through their O365 calendars. Pros Ease of use, 24/7 availability for clients, minimal staff time required for setup and administration, automatic calendar / Teams meeting creation for staff, reminder emails for everyone involved. Cons Initial configuration is time-consuming and not always intuitive, and there is no way to remove the wildcard "Any staff" option from list of staff members clients can choose. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.