# Page 2 | Microsoft Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Microsoft Bookings the right Appointment Scheduling solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176567/Bookings/reviews

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Microsoft Bookings

4.4 (164)

[View alternatives](https://www.capterra.com/p/176567/Bookings/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Microsoft Bookings

## Showing most helpful reviews

Showing 26-50 of 164 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francesco P.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "A standard for booking management if you are inside the Microsoft Ecosystem, otherwise keep searching"

February 9, 2026

4.0

I was looking for a booking solution for both internal and external meetings that would suite my brand and need. Overall this is a solid solution, but if you want customizations and more importantly, to work with other softwares, you may need to check other alternatives

Pros

A great solution if you already work (or planning to work) with other microsoft solutions like Teams or Outlook in a cohesive ecosystem. It solves you a great list of headaches! It also comes at a very cheap price point and it's easy to implement with forms and pages.

Cons

If you want more customization options for your business or plan to use other products integrate with Microsoft Bookings, that are outside of Microsoft native programs, then you should think about it not twice but thrice.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

We needed a more automated and easy to implement product

Review Source

BL

Brooks L.  
Customer services tech  
Insurance  
Used the software for: 6-12 months

### "Microsoft Bookings is great!"

June 3, 2026

5.0

Microsoft Bookings is user-friendly, organized, and makes scheduling much easier. The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly.

Pros

Microsoft Bookings is a great option for a small business looking to improve scheduling and appointment management. The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While there can be a slight learning curve for new users, the system becomes easy to manage with regular use. The platform also provides solid security, which is important when handling customer information. Although occasional bugs and issues may happen, they are usually manageable and do not take away from the overall experience. The customer support team is helpful and responsive when assistance is needed. Overall, Microsoft Bookings is a dependable tool for businesses wanting a smoother scheduling process.

Cons

I can’t think of any cons regarding this software. I highly recommend to anyone looking for this type of tool.

Switched from

[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)

This software is better value for money!

Review Source

JW

John W.  
Owner, Designer  
Design  
Used the software for: 2+ years

### "Microsoft Bookings is Great for Small Businesses"

November 18, 2025

4.0

My overall experience is good! I would recommend this as an option to any small business wishing to find an affordable yet robust option for scheduling appointments.

Pros

It's somewhat simple to learn and fairly intuitive. The interface is laid out well and easily navigable. Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with Outlook calendars. Cost is reasonable for my business, and payments can be paid out yearly or monthly. I've not had to contact customer support, but using AI tools like CoPilot have helped me figure out most of any issues I've had with it. When properly connected to Outlook, the reminders / notifications via Outlook work perfectly.

Cons

I had some trouble connecting it up to my Teams app installed on my computer. It simply would NOT add a calendar event. I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it. However, upon adding a connector (which took some research) I was able to get the calendar issue resolved. The Booking issue in the Online Chat eventually worked out, but I cannot remember how I fixed it. Lastly, the load times of the scheduling app can be a bit lengthy when embedded on a website.

Alternatives considered

[TimeTap](https://www.capterra.com/p/139709/TimeTap/)

Reason for choosing Microsoft Bookings

Much cheaper. The cost of TimeTap was way outside of my budget. Plus, with an Office 365 account, I get a LOT more things (SharePoint, Word, Excel, Outlook, OneDrive, etc).

Review Source

KV

Kyle V.  
Senior Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "MS Booking Review"

May 13, 2026

5.0

Using MS Bookings saves a lot of my time rather than doing phone tags with a customer. This lets them select a time on my calendar instead.

Pros

The ease of setting up appointments is really great, this also adds a link to your signature whenever you email.

Cons

No issues encountered so far. Although it does glitch a bit when creating custom schedules but it’s easily fixed.

Switched from

[TimeZest](https://www.capterra.com/p/217209/TimeZest/)

Currently using Microsoft Products. Avoid paying more for what we already have.

Review Source

Nona P.  
Management Technician II  
Law Enforcement  
Used the software for: 1-2 years

### "Convenient -- especially if you already pay for it -- & gets the job done"

May 19, 2025

5.0

Overall, Microsoft Bookings served the exact purpose I needed it to; best of all, it was simple to set up. When my organization was looking to pay for an outside calendaring/booking service, realizing that we already pay for Bookings in our Microsoft bundle and that it is quite easy to use was a very pleasant surprise.

Pros

Microsoft Bookings is very user friendly -- the fact that it is easily packaged with Microsoft software is an added bonus. The interface on the sign-up side is straightforward, and the ability to have reminders sent out to attendees automatically as an included feature is invaluable. If you already calendar with Outlook, this integration is very smooth (and again, very convenient as far as reminders go)

Cons

I have an outside vendor that I needed to have access to my Bookings page. As she did not have an email address within my organization (and for security reasons, could not), this meant there were limitations to her access, which was a bit inconvenient as a middleman needed to be designated for changing availability.

Alternatives considered

[Doodle](https://www.capterra.com/p/142620/Doodle/)

Reason for choosing Microsoft Bookings

Since we already pay for Bookings, it was the better choice.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

We realized we already pay for Bookings and were looking to cut costs as it was.

Review Source

RW

Ray W.  
Senior Consultant  
Accounting  
Used the software for: 2+ years

### "Must install and use for finding avaliable timeslots for people to book"

November 14, 2025

5.0

I really enjoy using it and people book with me daily using this app. it's easier than me finding time slots and afterwards sending them to people

Pros

Helps people book meetings based on my outlook calendar easily and find open slots and spaces, it's great value for money and the learning curve is very easy.

Cons

It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel spreadsheets are a thing of a past, it's not easy to manually find the available time slots

Review Source

JH

Jimmy H.  
IT Manager  
Building Materials  
Used the software for: 2+ years

### "Get your email signatures cooking 🔥with MS Bookings!"

April 24, 2025

5.0

Overall it's been a huge asset to our organization that allows customers, vendors & partners to easily "book" time with key personnel just by following a link in the signature of an email.

Pros

I like most the solid seamless integration in our O365 platform. Specifically our calendars & email. It's a great consistent business tool supporting multiple departments & locations.

Cons

As with most organizations, we use Outlook, Exclaimer & MS Bookings. Details vary per user, department & location. Getting the initial config dialed in took a while, fortunately there's plenty of "testing" options before going LIVE & it won't disappoint!

Review Source

KP

KimAlyse P.  
Positive Outcomes Professor  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Great Bookings!"

June 16, 2025

5.0

Overall, this is a great product. It makes scheduling easy for potential clients and keeps me organized.

Pros

Primarily, it easily synchs with my personal Google calendar. It also allows my potential clients to book initial meetings with me.

Cons

There really isn't anything that causes me to not like this software. It is easy to use and has been very reliable.

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

This was easier to synchs to my Microsoft calendar and my Google calendar.

Review Source

TQ

Tawanda Q.  
Director of Finance  
Mental Health Care  
Used the software for: Less than 6 months

### "Microsoft Bookings Easy Use"

May 16, 2025

5.0

I was able to schedule appointments with my staff and clients. And my clients were able to book appointments with me without any issues.

Pros

I like the way Microsoft Bookings can handle scheduling a small or large business. I also use it for my personal business. Also, it is simplified and easy to navigate.

Cons

I don't have any Cons for Microsoft Bookings. It was very easy to use, and I did not have any issues.

Review Source

EM

Elizabeth M.  
Director of IS Project Management  
Mental Health Care  
Used the software for: 6-12 months

### "Scheduling made easy!"

September 18, 2025

5.0

I have personally used Microsoft bookings to handle scheduling appointments with people that I work with. It’s very handy and helpful to have it. Connect to my Outlook calendar and email and I constantly get updates on activity regarding my bookings.

Pros

Microsoft bookings is easy to set up and allows for flexibility to accommodate your schedule to people. I need to make an appointment with you. You can copy your link and add it to your email signature or send out whenever you need someone to schedule an appointment with you. There’s tons of customization options with all the features available. This is a great option to Calendly and is native to Microsoft. If you connect your Outlook calendar to bookings, appointments will show up on your calendar and you can integrate zoom or other virtual meeting platforms.

Cons

The only thing I can share about Microsoft bookings is that there is a learning curve if you’re unfamiliar with using scheduling software tools. But there are tons of tutorials on how to use everywhere.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Microsoft bookings is native to our Microsoft suite of tools.

Review Source

LJ

Lyn J.  
Senior Manager  
Construction  
Used the software for: Less than 6 months

### "Microsoft Bookings Review"

April 18, 2026

4.0

Overall my experience with Microsoft bookings was positive, however when analysing the cost benefit it was not needed.

Pros

My favourite aspect of Microsoft Bookings is the ease of integration with Microsoft outlook. This makes scheduling appointments and meetings very simple and easy.

Cons

The only issue I had with Microsoft Bookings is that it is not great value for money. When compared to similar systems within Outlook or Microsoft calendar it is not required.

Review Source

JZ

Jesse Z.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Great Tool To Create Bookings At Work Integrated Directly Into Your Office Ecosystem"

April 13, 2026

5.0

Overall, Bookings has been a great tool to book meeting to meet with colleagues and clients and is tied to your organization's Office account so that you can have it professionally tied to your organization.

Pros

This tool is tied directly to your company's Office 365 account, so you can easily create a calendar booking site that your colleagues and clients can reserve time to meet. Additionally, a Microsoft Teams link can automatically be generated for virtual meetings. Also, you can create a booking page for yourself or a shared one with colleagues to have multiple people on a team that can be booked to compare times and who works best.

Cons

There is no option to connect your booking page with any other video conferencing platforms, which makes you have to use Teams even if it's not the most viable option. Additionally, it would be nice for your page to have a banner or image theme to make it visually appealing.

Review Source

YL

Yannick L.  
Talent Manager  
Hospitality  
Used the software for: 6-12 months

### "TOP-Tool zur einfacher Terminkoordination mit Bewerber/-innen!"

August 8, 2025

5.0

Pros

Ich nutze Booking für die nutzerfreundliche Terminabstimmung mit Bewerberinnen und Bewerbern und bin sehr dankbar für das Tool. Die Terminierung, Terminverschiebung und auch Absage für Bewerber/-innen ist sehr einfach zu handhaben. Bei den Bewerber/-innen kommt es ebenfalls gut an, dass man nach meiner eigenen Verfügbarkeit die Termine selber und mit sehr wenig Aufwand aussuchen kann. Auch ganze Bewerbertage konnten wir mit Bookings schon organisieren, ohne viele Leute anrufen zu müssen.

Cons

Von der Funktionalität fehlt mir nichts. Super wäre noch, wenn man seine individuelle Buchungsseite etwas mehr und kreativer gestalten kann. Das ist aber mehr Spielerei und kein Must-have.

Review Source

JC

Joan C.  
Operations Manager  
Financial Services  
Used the software for: 2+ years

### "Easy Scheduling Tool"

May 20, 2025

5.0

Microsoft Bookings is great since our business is already using Microsoft 365. I found that it was very user friendly and easy to manage appointments.

Pros

I appreciate that Microsoft Bookings seamlessly integrates with my Outlook and other Microsoft suite programs. It is very easy to use and set up.

Cons

I found that although integration was easy while using other Microsoft programs, there were some syncing issues with apple users.

Review Source

CH

Christal H.  
HR Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Useful tool for scheduling!"

June 5, 2025

5.0

Its very helpful if you use the Microsoft suite of products. The ability to coordinate its use throughout is valuable.

Pros

Users can easily select a meeting time based on the availability I provide. I like that it syncs with my Outlook calendar.

Cons

The complete meeting info doesn’t always come to my calendar. Often the name of the person is left off.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Connection with outlook calendar functions.

Review Source

Shannon A.  
Product Evangelist  
Architecture & Planning  
Used the software for: 1-2 years

### "Better than nothing - Room to improve"

November 3, 2025

3.0

Overall - Positive. It's certainly better than nothing if you're already using the Microsoft 365 suite of apps.

Pros

It is nice to be able to link a calendar to an email to help with groups trying to book a time together.

Cons

It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date.

Review Source

Lauren S.  
Administative Associate  
Higher Education  
Used the software for: Less than 6 months

### "Great for quick appointment scheduling"

January 14, 2026

4.0

Pros

Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy.

Cons

Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others.

Alternatives considered

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

Reason for choosing Microsoft Bookings

My employer prefers Microsoft products to others.

Review Source

RG

Ritu G.  
Scientist  
Biotechnology  
Used the software for: 2+ years

### "Microsoft bookings is easier to use and makes scheduling a breeze"

December 29, 2024

4.0

Overall, Microsoft bookings make meeting scheduling with clients and customers and also managing your own scheduling a breeze. It also has an app integrated into Outlook and Teams and one can directly manage calendars and meetings from Teams and Outlook. The bookings and calendar are secure and stored directly in Microsoft 365 platform. I recommend it for all organizations.

Pros

I personally like that Microsoft bookings is integrated with the Outlook and Teams which makes booking for meetings whether in person or virtual a breeze. It also prevents the repetitive bookings. One also receives reminder text and email notifications which are super helpful. I can manage my personal calendar as well as shared bookings.

Cons

I like everything that Microsoft bookings offer and you don't have to take subscription if already have Microsoft 365 subscription from your organization.

Review Source

GA

Gabriel A.  
Sales Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great time booking system to save time"

March 15, 2025

5.0

I use Bookings every day to manage my availability & avoid back-and-fourth exchanges to book my meetings with collaborators, partners, prospects & clients. Such a time saver

Pros

\- Perfect to manage calendar availability - Possible to create multiple meeting types - Sync with Microsoft Outlook Calendar

Cons

\- It will be great to have more timing granularity

Review Source

MZ

Mischa Z.  
Online Marketeer  
Renewables & Environment  
Used the software for: 1-2 years

### "Easy to convert leads to calls"

January 4, 2026

4.0

Pros

Integration with office365 is still amazing. It's handy that you can plan time in front and after a meeting automatically to block.

Cons

Still the lack of customisation, but in addition there is no way to change the calendar to not show the weekends. We use it for business purposes and we don't operate on the weekends. It confuses the people booking. (because the week starts on Sunday by default and there is no way to change it to start on Monday)

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Microsoft Bookings

We already used the microsoft environment, so it made sense to try to get what we wanted there first. As that was the 'free' option.

Review Source

Glen S.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Microsoft Bookings - a great alternative to Calendly."

December 29, 2024

5.0

It's pretty easy to set up a calendar. Our MS365 is the online version. It works very well and customers are booking meetings. Microsoft helpdesk is great. They want to phone you if there is ever a problem.

Pros

We have the MS365 suite. We only pay £6/month for two users, with six email addresses. The suite of tools/apps is great—including Microsoft Bookings. It's better than free Calendly and probably on a par or better than paid Calendly. It's so easy to add calender booking links to pretty much anything to enable clients to book with you.

Cons

Nothing to not like. It's a booking calender and does the job well.

Review Source

Desiree G.  
Peer support worker  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Microsoft Bookings keeps you where you need to be! "

December 18, 2024

5.0

My overall experience has been great. Customer service is on point and works great to manage and help me figure out the few issues i have had.

Pros

Its ease of use. Some scheduling software can be confusing and yiu have to look here and there for appointments. With this everything is connected and stored in easy to find files. It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. That makes it so simple and easy to acess everything and when your trying to manage a lot appointments its nice to be able to have everything in multiple places and easy to acess.

Cons

I have had issues with the Microsoft Bookings app on my phone. It will occasionally close or freeze on me.

Review Source

LT

Luke T.  
Fusion Engineer  
Oil & Energy  
Used the software for: 6-12 months

### "Microsoft bookings review"

December 30, 2025

5.0

Very useful tool for producing booking requests and organising events with numerous of different attendees.

Pros

Very good value for money for managing any kind of booking processes. Generally very helpful software.

Cons

Although it is well priced, there are a few free versions of alternative software which could in time be more competitive.

Review Source

LM

Lucia M.  
HR Manager  
Management Consulting  
Used the software for: 1-2 years

### "The Best Business Booking and Scheduling Solution "

December 18, 2024

5.0

Pros

When it comes to handling business bookings and appointments, we trust Microsoft Bookings and it has been working well. It is available online and on mobile devices to ensure easy and smooth booking. It is so easy to use and makes managing appointments easy.

Cons

Microsoft Bookings has been all good. All features works and no complaints.

Review Source

VT

Valerie T.  
Research Associate  
Hospital & Health Care  
Used the software for: 6-12 months

### "Using Microsoft Bookings"

April 9, 2025

5.0

Overall, it's been helpful but there could be some small changes to help with ease and navigation of the website.

Pros

It helps manage the calendar with different people on the team and avoids scheduling conflicts.

Cons

There were so many functions that sometimes it was hard to navigate.

Review Source

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