# Page 4 | Microsoft Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Microsoft Bookings the right Appointment Scheduling solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176567/Bookings/reviews --- Microsoft Bookings 4.4 (161) [View alternatives](https://www.capterra.com/p/176567/Bookings/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Microsoft Bookings ## Showing most helpful reviews Showing 76-100 of 161 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Share your calendar with Bookings by Microsoft " August 30, 2019 4.0 I use Bookings for client consultations. I is some much easier to allow client to choose an available time book themselves instead of the back and forth trying to figure out a suitable time via email. Pros Bookings by Microsoft is one of those apps included with Microsoft Office 365 and it allows you to take online client bookings. It is easy to setup and use. Cons I would like more flexibility in creating the booking calendar and clearer notification email when a client books an appointment. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/) Reason for choosing Microsoft Bookings It was included with my Microsoft Office 365 Subscription Review Source VY Veronica Y. Accountant Accounting Used the software for: 2+ years ### "It's like having a receptionist" October 11, 2022 5.0 I like that i can control my availability with clients. Pros I like that people who visit my website can book time with me without having to create a big e-mail chain to arrange a meeting time. Cons took a bit of time to figure out the specifics and how I wanted it set up for me. But is easy to use once that's sorted out. Reason for choosing Microsoft Bookings included with the microsoft 365 Review Source VT Victorien T. Gestion de Clientele Accounting Used the software for: 1-2 years ### "Bon logiciel" November 7, 2023 4.0 Pros Logiciel de gestion des rendez vous. Facile à utiliser Cons Il n'arrive pas à gérer beaucoup de rendez vous. Review Source RR Rayshawn R. General worker Food Production Used the software for: 6-12 months ### "Do and don't do" July 9, 2021 5.0 Doing good for my info to stay in Pros Easy to use, important info stays in, nothing never to hard or challenging to fix Cons Correcting my logins, making sure I no one hacked my page Review Source VR Verified Reviewer developer Information Technology and Services Used the software for: 6-12 months ### "Microsoft Bookings is Essential to My Business" March 12, 2021 5.0 I have completely gone hands-off with scheduling my time. I just check my calendar every day and my time with customers is already arranged. I just join the meeting at the time required. Pros This software has completely removed me from the need to schedule my time with customers. I used to have to reach out to each new customer directly and deal with finding time on my schedule that worked for them. I also had to deal with different time zones which made this task even more difficult. I especially like that it builds in downtime between my calls with clients. This gives me the flexibility to prevent back-to-back meetings without having to manage it myself. Cons I do wish the software would allow me to create a single SKU and allow the customer to book 1 hour, 2 hours etc rather than having to create a SKU for each number of hours. Reason for choosing Microsoft Bookings G-Suite didn't allow me to use Microsoft software, which I prefer. Bookings was an added benefit that I wasn't aware of but I'm so glad I have it. Review Source JC JUAN C. Responsable de Dpto de Servicios Information Technology and Services Used the software for: 6-12 months ### "Facilidad de implantación" October 30, 2023 4.0 De momento hemos pasado de llamar varias veces por teléfono a usar bookings y olvidarnos de las llamadas para agenciar las citas Pros La facilidad y la simplicidad a la hora de ponerlo en marcha. Es intuitivo para la persona que tiene que reservar y se sincroniza perfectamente en el entorno de Office 365 Cons Podría tener más funcionalidades, aunque en las diversas actualizaciones ya las están incorporando Reason for choosing Microsoft Bookings Relación calidad precio y facilidad de implantación Review Source SK Sean K. Instructor and Academic Advisor Education Management Used the software for: 6-12 months ### "Included in my organization's microsoft 365 " April 12, 2023 5.0 Strong product. People find it easy to sign up for appointments. Pros As this product was included in my organization's Microsoft 365 subscription, I decided to use it instead of sign up genius. Cons The product took a bit of time to adjust to compared to sign up genius. I however did not watch any tutorials. Review Source JP Josh P. Tech Support Engineer Insurance Used the software for: Less than 6 months ### "Great for appointments" November 2, 2022 5.0 It's been great so far. Very easy to setup and enable users to setup and manage their own bookings. Other programs have required more admin work. Pros Easy to add multiple resources to one calendar. When you send the link to a user it gives them flexibility to select the time and resource that works best for them. If you have a meeting already scheduled it will remove that timeframe as a resource. Cons If the person who made the appointment cancels, it will send you an email but it does not automatically remove that time slot from your calendar. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) All the same features but Bookings is included in our Microsoft membership, so no additional costs. Review Source BG Benjamin G. IT- und Digitalisierungsberater Information Technology and Services Used the software for: 2+ years ### "Super Zusatzfeature von M365" January 31, 2024 5.0 Pros Wer sowieso M365 im Einsatz hat kann dieses Tool super zur Terminbuchung verwenden. Cons Im Gegensatz zur Konkurrenz ist der Funktionsumfang leicht eingerschränkt Review Source Natalie S. Academic and Financial Aid Advisor Higher Education Used the software for: Less than 6 months ### "As long as you have purchased the whole o365, totaly worth it" June 9, 2020 5.0 It was harder to set up than the competitor. But it has additional options so worth it if you could figure it out. Pros It has all of the same features of the previous system that we were using. It has some features that other systems dont. The clients have been able to use it with no challenges. The reminders are worth it that it sends to people. Cons We were required to change to Bookings and it doesn't allow us to use Zoom easily with our students. However being forced to change to Teams did not matter since we have the full o365. Wish you could remove the price from the service. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Required to for security Review Source MP Mike P. Owner Consumer Services Used the software for: 2+ years ### "Great Feature with Microsoft 365" April 30, 2022 5.0 Pros I like how it integrates seamlessly into Microsoft 365. It has a lot of functionality for very little cost Cons It is a little more difficult to set up than other products Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) It comes with Microsoft 365, so it reduced out cost. Review Source sT siaka T. IT Manager Computer Software Used the software for: 1-2 years ### "Microsoft Bookings est un outil qui permet de mieux organiser " July 25, 2021 4.0 j'ai beaucoup aimé cet logiciel car elle me facilite la vie a travers Mon expérience jai constater beaucoup d' améliore au niveau de mon organisation au quotidien et je n'ai pas à me soucier de la planification répétitive de mes réunions. Pros Microsoft Brookings me permet de programmer facilement certaines réunions et facilite l'organisation de mes programmes sans répétition, ce qui me plait de plus est que je peut intégrer avec Outlook facilement qui me permet d'optimiser mon calendrier. Cons Je pense que la version mobile du logiciel doit être améliorée, car il plante lors de l'utilisation a plusieurs reprise. Review Source VR Verified Reviewer English teacher E-Learning Used the software for: Less than 6 months ### "Impossible to make a recurring appointment (in 2021)!!!" October 28, 2021 2.0 I think it's an unnecessary product and that they should have simply improved Outlook (which is already pretty great). Pros I think the ability to send unlimited reminder emails is a nice feature, but it's already possible to customize email reminders in Outlook (albeit unfortunately in a more limited capacity--it seems like you can only choose a one-week reminder or a one-day reminder, which I don't understand) so why doesn't Microsoft simply make the email reminders in Outlook more robust? Cons I have been forced to use this software to book recurring weekly trainings for up to 6 months, which means I am obliged to MANUALLY ENTER each and every appointment for my students. I think that the reminder emails are a nice feature, but it's already possible to do in Outlook. Frankly I find it absolutely insane that you can't book a recurring appointment. It might work great for something like a hair salon, but for regular appointments, it's torture. Review Source Brent K. President Marketing and Advertising Used the software for: 6-12 months ### "Very niche product - not for "general" business use." June 21, 2022 3.0 Pretty frustrating. There seemed to be a lot of potential. We used Bookings to schedule an online client event with team members. We managed to make it work, but during the process realized this product is almost specifically designed for a "Hair Salon" type booking structure. Hopefully there will be iterations to make this work more for general business use. Pros Integration with Office 365, price, booking pages Some of the scheduling features Cons Cannot get a "bookings" link for an individual Cannot have a bookings option that requires specific people (two or more) - you can only do "OR", not "AND" combinations. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Microsoft Bookings We wanted to integrate the entire team (all on Office 365) without the added licensing costs. Review Source VR Verified Reviewer Reliability Engineer Medical Devices Used the software for: 6-12 months ### "Schedule/booking meetings with customers" June 21, 2021 4.0 To set, meet and collaborate with other customers to serve them on the best side. Pros It is easy to add customers and their calendars to set up future meetings. Cross organizations tool. Cons Many times i need the customer exactly details and sometimes it is not reachable. Review Source Rotich R. Accountant Higher Education Used the software for: 6-12 months ### "It helps in organizing meetings" March 31, 2019 4.0 It is always available helping you to make bookings with different people. Pros It is very easy to set up and to use. It assists our clients to make a booking with any of our representative without issues. It is a great schedule tool allowing you to perform your duties at the right time. Cons No negative comment. Am okey with the product. Review Source LB Lauren B. Office Manager Computer & Network Security Used the software for: Less than 6 months ### "Easy Integrated Scheduler" May 24, 2024 5.0 Easy to use, convenient, and can handle multiple team members schedules for nay kind of appointments. Pros Easily integrates with M365 accounts for all team members. Cons Can be difficult to get schedules set up properly for all staff in the beginning. Review Source VR Verified Reviewer Sales Executive Computer Software Used the software for: 6-12 months ### "Bookings" March 1, 2019 4.0 Pros I thought this was great to integrate with my calendar and not have to go outside the Microsoft suite for a booking tool. Cons I felt it was not as easy to use as other booking software. The messaging was not as customize-able and it was hard for clients to reschedule. Review Source VR Verified Reviewer Intern physical therapy technician Financial Services Used the software for: Less than 6 months ### "Used Bookings to coordinate meetings for a finance company" January 23, 2019 5.0 What I enjoyed about this product was the ease of learning how to use it. I was covering a receptionist/admin role for an export finance company for a months time. I was given about 2 minute training on how to use bookings and having never used it before, it looked quite intimidating. However, once I had to start booking appointments, it all became straightforward and easy to use. Everything was quite manageable despite the amount of people I was coordinating appointments with. Pros Gives you option to send colleague(s) confirmation email instantaneously after booking. Gives option to choose multiple layouts for how you want to view the calender. Cons Nothing. I really enjoyed the product. Easy to use for all users. Review Source SS Stacey S. Head of Marketing Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best booking tool out there!" February 11, 2021 5.0 Made a huge difference on our workflow with customers. Pros Easy integration into existing platforms. Allows for customers to book open slots in our calendars directly rather than utilizing email back and forth. Cons None. Integration directly into our outlook was seamless. And customers find it easy to use in any browser. Review Source Lilians C. Especialista en proyectos de inversión Used the software for: Less than 6 months ### "Very efficient to manage work appointments, fast and novel." June 17, 2018 5.0 It has allowed me to organize, plan and manage appointments in a completely different way, since it is very practical and speeds up work noticeably. Pros Program appointments in a different way, allows you to customize and perform them from anywhere online with efficient management tools available hours and automatic confirmations, also allows you to incorporate ads that are considered of interest and reprogramming is another fundamental function, also offers alternatives to enter appointments manuals of the people who booked by phone, so I think it is a tool worth using. What I like most about this tool is that it has an application for the cell phone that allows real-time communication with the aforementioned person to maintain contact and exchange any information that is necessary before or after the appointment. Cons This is limited for users who have Office 365, which is a bit expensive package, but I think it's worth paying. Review Source JB John B. faculty Education Management Used the software for: Less than 6 months ### "What a confusing awful app" September 27, 2023 1.0 Never got it fully configured. Not intuitive. useless. Pros nothing - I could not figure out how to configure the program. Cons this app is almost impossible to set up within my organization. I cannot figure out how to add available times and the times that showed for appointments were never complete. What a frustrating experience. Review Source Ben L. Instructor in Journalism Higher Education Used the software for: Less than 6 months ### "If you use 365, use this for booking" December 21, 2022 5.0 Used Microsoft Bookings during academic year to handle advising appointments Pros For organizations within the Microsoft 365 ecosystem, this is an incredible option for booking and maintaining an appointment calendar. It fits seamlessly into your Outlook calendar, lets you customize your entire setup, and is a seamless process for both creator and client, Cons There is no good way to manage your booking page through Outlook itself - you must do everything through the web app. Reason for choosing Microsoft Bookings Integration with Microsoft 365 Review Source CH Chris H. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Good product. Little issues here and there like everything else" November 30, 2023 5.0 Pros It’s pretty easy to use from a user and admin standpoint. I assist people with Bookings much more than use it, but I see it’s usefulness Cons I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details gets funky Reason for choosing Microsoft Bookings Part of our 365 licensing so it’s included already Review Source VM Valamere M. Instructional Technology Assistant Higher Education Used the software for: 6-12 months ### "Easy Booking" July 30, 2019 5.0 I use Microsoft Bookings to schedule individual technical support sessions with new faculty members using a personalized scheduling webpage and link. Also, I appreciate the automatic reminders to help me stay organized. Pros I love the convenience of accessing Bookings directly through my Office 365 app! Also, this scheduling tools syncs with my Outlook calendar allowing others to book an appointment. Once the appointment is booked, an email notification is automatically sent to me and the requester. The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment. Cons Microsoft Bookings does not sync with external calendars. For example, if you have a personal calendar on a different application, you would have to manually insert those appointments on your calendar so the requester does not book when you are unavailable. Review Source Similar Products Featured