# Page 5 | Microsoft Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Microsoft Bookings the right Appointment Scheduling solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176567/Bookings/reviews

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Microsoft Bookings

4.4 (161)

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Last updated March 13th, 2026

# Page 5 - Reviews of Microsoft Bookings

## Showing most helpful reviews

Showing 101-125 of 161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Strategic Planning Manager  
Automotive  
Used the software for: 1-2 years

### "Essential for effectiveness "

July 21, 2021

5.0

It always ensure a organize a meeting with stakeholders in an efficient way.

Pros

It is very easy to add stakeholders' calendars and ensure an effective way to set up a meeting and organize schedule.

Cons

Initial set-up is a bit confusing. Any other cons about the product. Text message reminders are required.

Review Source

SF

Sherwin F.  
Landlord Engagement Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Make online bookings very easy"

January 13, 2023

5.0

We used Bookings to allow clients to schedule meetings with us. Tying into our calendars made that easy!

Pros

I loved how it synced my availability directly from my calendar to avoid double bookings.

Cons

The software was great and there was nothing I disliked.

Review Source

RW

Ross W.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Please develop it more!"

July 7, 2022

3.0

Pros

I like how it integrates into 365 easily & it's relatively easy to explain to users.

Cons

It really needs work! No Microsoft Flow automations and awful embedding options, just looks really ugly.

Review Source

LC

Luca C.  
Chinesiologo  
Sports  
Used the software for: Less than 6 months

### "Ottimo gestionale"

November 4, 2022

4.0

Pros

Abbiamo adottato da poco questo software con la società presso la quale lavoro, per gestire calendari sportivi, appuntamenti con atleti e pianificare alcuni appuntamenti cadenzati nelle settimane sportive.

Cons

Serve di sicuro una buona conoscenza del software per utilizzare il 100% delle sue potenzialità.

Review Source

Yamini S.  
Associate Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great booking app"

April 21, 2019

4.0

Pros

We use Microsoft Outlook and this software goes great with it. I can easily schedule my meetings on Outlook. Streamlining the booking process is very easy.

Cons

Not every one is familiar with this software so you need to guide and train others for using this software.

Review Source

FP

Francesco P.  
creator  
Marketing and Advertising  
Used the software for: I used a free trial

### "Microsoft bookings semplifica le prenotazioni "

November 29, 2023

5.0

La mia esperienza sull'utilizzo di bookings era organizzare le riunioni online tramite skype for business è nel complesso c'era la possibilità di non uscire da teams Microsoft

Pros

L'interfaccia intuitiva delle prenotazioni include la gestione degli appuntamenti semplificando le prenotazioni

Cons

Non ho riscontato particolari rallentamenti o difetti

Review Source

Anil S.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Great way to book appointments"

August 29, 2019

4.0

In our office, we have to work with the other remote offices of ours so booking appointments is very important and having work on ms technologies if you have an application from Microsoft which is such a nice ,is great.

Pros

It keeps all your meetings organized and allow booking appointments. Great comparability with the other applications. Easy and clean GUI

Cons

Great application. Does its job. I don't have any issue with this. It really saves a lot of time. Go for it.

Review Source

AD

Aniecia D.  
Founder  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Bookings Review"

November 3, 2020

4.0

Fair

Pros

Easy to use Integration features Is part of a comprehensive solution.

Cons

Bookings is being retired by Microsoft soon.

Review Source

Brenda Z.  
Maestra de Psicomotricidad  
Mental Health Care  
Used the software for: Less than 6 months

### "Bookings facilitated my life"

October 8, 2018

5.0

Pros

I really like the friendly interface, the design, the collects for differences one appointment of another, I love that it sends reminders, and confirmation emails. My clients tell me that they like to book with Bookings since it is easy, and practical. Although I still receive appointments by phone.

Cons

I want to export appointments from Booking clients to Excel, but I could not

Review Source

VR

Verified Reviewer  
Co Founder  
Media Production  
Used the software for: 1-2 years

### "Easy planning, by your customers"

April 16, 2019

5.0

It really solves the booking problem. There is no middel person needed to take phonecalls and schedule customers in. All is done for you and scheduled for you.

Pros

When offering a service, where customers have to see and book available days this is the best office. Integrated in the office 365 package it has great compatibility with the other applications. Made bookings are placed directly in the agenda and new customers are placed in the contact list. The customers sees a clean and clear webpage provide by microsoft.

Cons

No cons, this really is a great application with no better.

Review Source

VR

Verified Reviewer  
Assistant County Attorney  
Law Practice  
Used the software for: I used a free trial

### "Good for Appointment Tracking"

July 25, 2019

3.0

This program does work nicely for booking appointments and helps to keep me organized. However, I believe some parts of the program are confusing and the price is a bit much for the product you are receiving.

Pros

This program is good for keeping track of different appointments. I tried this program in order to allow clients to book with me. They stated that it was simple and they liked the fact that there were confirmation emails and reminders sent.

Cons

This program can be somewhat difficult to use. Some clients did not appreciate that they were unable to customize certain details of the appointment. Also, I could not figure out how to export the bookings to other programs. Further, this program is pretty expensive for what you're receiving.

Review Source

JJ

Jonathan J.  
Certified Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Microsoft Bookings is fantastic for scheduling meetings"

October 7, 2021

5.0

Easy to use, great notifications + reminders

Pros

Microsoft bookings is great for scheduling, removes the need for back and forth emails/phone calls to try to set up a meeting, can be used for booking time in the office during C19 measures.

Cons

Sometimes it sends too many email notifications for the same meeting.

Review Source

Abdiel P.  
Independent Business Owner  
Graphic Design  
Used the software for: Less than 6 months

### "Perfect for my clients' diary."

August 9, 2018

5.0

Pros

like to use this system because I can better organize my week, dedicate only 2 days a week to attend the visit of my clients through online dating, I love it.

Cons

I must be careful not to postpone an appointment for personal matters, it is common that being my own boss may feel the need to postpone an appointment for personal matters.

Review Source

VR

Verified Reviewer  
SEO Analyst, Content marketer  
Retail  
Used the software for: I used a free trial

### "Bookings had made work life so fast and efficient for me"

November 13, 2018

4.0

Pros

This app had helped me and my team mates many times to plan our time, it goes beyond a schedule tool, it had made my life alot more easier and arranged. And I can go back any day to track my activities at work. Beautiful way to work and live!

Cons

At first I couldn't understand the user interface but with time I picked up

Review Source

SR

Samantha R.  
Firm Administrator  
Accounting  
Used the software for: 1-2 years

### "Excellent Addition to our office"

December 6, 2019

5.0

Overall the experience has been great. Both staff and clients love it.

Pros

I like that the software integrates with our Outlook Calendar. I can easily change users availability and it makes it easy for clients and our staff to schedule appointments. Clients like that they receive an email confirmation and reminders of their upcoming appointment.

Cons

I wish that their was the option to have the clients name listed as the main heading on the outlook calendar. Currently staff need to open the calendar appointment in order to see who they are going to be meeting with.

Review Source

Arturo J.  
Jefe de Tecnología  
Events Services  
Used the software for: Less than 6 months

### "An alternative to book"

December 27, 2022

4.0

Satisfactory, we needed an aplication to make some reservations to our customers

Pros

Ease of use, practically you can do everything very easy

Cons

Some jerga i couldn't understand, but with somo time using it you will understand

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Still learning how to use this - seems ok but not in love with it yet"

July 8, 2020

4.0

Honestly, I think we just need to use it more but my initial impressions are that it is just ok. Hopefully with more time we will be able to take better advantage of it's features.

Pros

We just started using it and I like the idea of what it can do but getting it setup and the office to use it will take a bit of time. The parts I have played with seem good but again it is kind of tricky to setup and sync things.

Cons

We have office 365 but we have to upgrade licenses to use it and share calendars - now maybe there is a better way to use it but so far it does what we want but not the way we want it to work. It also took a bit to figure out how to get it to work/be visible for multiple users.

Review Source

VR

Verified Reviewer  
Export and Compliance Analyst  
Food Production  
Used the software for: 6-12 months

### "Booking and Appointments made easy"

September 14, 2018

5.0

Pros

For my small business clients can easily visit the booking page and make their appointments for when they need. The 24/7 Service allows me to focus on other tasks that are involved with the business. In a digital world this is more than necessary.

Cons

There is nothing bad I can say about this software

Review Source

Jose H.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Very good initiative for Microsoft"

May 20, 2021

5.0

I feel the application is still very new even though it is already a couple of years old, maybe they are not developing it enough yet but I am sure it can be more useful if it extends outside the Office 365 ecosystem.

Pros

It has excellent integration for office 365 so our company uses it daily and the good thing it is very easy and intuitive to use, you can schedule various functions for each one of the staff and make meeting notes.

Cons

The problem is it only works with office 365, outside of that ecosystem there is no way to stay connected and continue using this application, I hope it can be used in smartphones soon.

Review Source

CT

Chele T.  
Owner  
Retail  
Used the software for: 6-12 months

### "Not happy"

January 21, 2020

2.0

Pros

I like the concept of bookings online. While this software was easy to set up, the backend work did not function how I had hoped.

Cons

This was not easy to maintain. I had issues syncing calendars. We missed appointments and had lots of miscommunication.

Review Source

AD

Audrey D.  
Communication  
Insurance  
Used the software for: 6-12 months

### "Bookings "

November 15, 2023

5.0

Pros

Parfait pour bloquer des plages horaires récurrentes dans l’agenda. J’ajoute le lien en signature de mail et mes collaborateurs et clients peuvent réserver leurs créneaux sur les temps dédiés !

Cons

Je n’ai pas rencontré d’inconvénients dans mon utilisation de booking.

Review Source

Buddika S.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Good scheduling tool"

July 21, 2020

4.0

Good product.easy to use.Not the best in the industry but with some improvements it may can come to the best.I recommend it

Pros

I have not used this for a long time but this a good tool for a small business to schedule appointments, eevents etc. As a small business owner it is a very efficient tool for use

Cons

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool. With some additional features the cost will be fair for the user

Review Source

MM

Melissa M.  
owner  
Media Production  
Used the software for: 1-2 years

### "Included in Microsoft Office subsciption "

December 8, 2021

4.0

Pros

Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. You can easily put the link as a button onto your facebook and website for your client to set up a meeting with you.

Cons

The url for the booking is extremely long!

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 6-12 months

### "Great way to organize meetings"

January 8, 2019

5.0

Excellent tool to allow clients to schedule themselves a meeting based on your set schedule.

Pros

Easy to set up office hours and modify based on the day. Syncs with calendar.

Cons

Better directions for setting it up for the first time.

Review Source

KJ

Kanwal J.  
Analytics Developer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Never worry about scheduling issues again!"

March 25, 2019

4.0

Microsoft Bookings is a very unique software that makes it very easy to book appointments, as the name suggests. It is a solution for people who need to incorporate sophisticated scheduling without much hassle at all.

Pros

The polished interface of Bookings provides a very professional look to the application. The ability to add an email reminder is extremely helpful for confirming services.

Cons

The interface for notifications is great because it is built off of Microsoft's platform; however, there isn't an easy way to notify someone who isn't apart of the team, such as a company group email.

Review Source

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