Who Uses This Software?

Small, medium and large businesses.


Average Ratings

146 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About Google Forms

Create free and easy forms and surveys with your Gmail email address.


Google Forms Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Embeddable Survey
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Google Forms Reviews Recently Reviewed!


Super easy way to collect data online using a form. Reduces paperwork, and get responses faster.

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *This tool allows us to easily collect data online, just like we would with paper forms. After we create the form, we can send a link in email for people to fill it out and the data dumps into a spreadsheet.
*Perfect for surveys.
*We get faster responses because people respond to email more than taking the time to fill out a paper form.
*We don't have to do data entry of paper form responses because it gets dumped into a spreadsheet.
*The form builder is super easy to have different types of questions (multiple choice, open ended, ratings, etc)
*We can select a template to make it fancy, or customize it to our own branding needs.
*There are settings that we can use to make the tool more functional, however, the settings have a default so when we were first getting started we were overwhelmed with all these extra settings features. Easy to learn.
*The forms even allows you to have if/then statements, so if someone answers a questions a certain way - depending on how they answer, they could be asked a different set of questions. Super handy!

Cons: *I wouldn't trust google forms for legal form/signatures or confidential info. It doesn't turn responses into a unchangable pdf.
*It doesn't have built in credit card processing.
*Be careful that you turn of the "share others responses" feature if you don't want people to see what others said. I made an error leaving this feature on and people could read what others read. (This is my user error.)

Overall: Google Forms makes it super easy for us to create online surveys and have the data from the responses easily and automatically entered into a spreadsheet for further analyzing. It is super easy to build an online form and email/share with others to fill out.

Capterra-loader

A vital office utility tool.

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms is amongst the easiest and most simple tools to use, it is very intuitive and requires no masters degree to maximize its benefits. l I love how it is mobile compatible both from the perspective of the primary user directly making use of Google forms ,and the respondent who is answering questions on forms. This mobile approach is likely part of the reason why Google form is widely embraced by all.
In my organization , Google forms is used to get ideas and feedback randomly from employees , and to randomly measure the experiences of our clients and partners ; providing us with little but important information which helps my organization keep improving.

Cons: One problem which most Google forms users face is the possibility for respondents to quizzes ,surveys etc via Google forms to answer a quiz,survey multiple times ; without the Google forms administrator being aware and this in no small part,affects the final statistics of respondent data.

Capterra-loader

Used for multiple different aspects of school life.

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The whole process of creating and sending out a Google Form is very neat. You can customize the way it looks, which is a plus. You can make questions required or not required. Also, Google may suggest you an answer format to ask for based on the content of the question (like a yes or no question will prompt you with the multiple choice answers). You can also add images and there's options to submit files. This can be used for so many different things, like submitting schoolwork, elections for school clubs, feedback for a club, etc.

Cons: I feel that the compilation of the data is hard to sift through because often there's so much of it, and when you get long answers it's hard to look at them when they're kept in one line and you have to scroll really far in a spreadsheet. This can be frustrating when you want to read one answer. Additionally the text is difficult to read sometimes because there's so much to it - if there was some sort of color coding for this it would be much easier to go through.

Google Forms is a Survey Rockstar!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I primarily use Google Forms to do office-wide surveys, and it is an easy to use platform that enables me to customize the questions and what answers I want from my team.

What I like the most is that whenever you do a survey, it provides you suggestions on how you will formulate the survey type of the answer you would want to be based out of the question you formulated which is most of the time spot on. I also like the functionality of Google Form that whenever you put another survey question, it will give you a recommendation on the format.

Google Form made it easy for me to collate information too. Once you receive an answer, it will immediately transfer it to an online excel where you can see the results real-time (individually or by batch). You can also download it as an excel file to make sorting and filtering easier.

Cons: The only thing I least like about this software is the that the template and survey types I can choose from are not that many. It is also plain and sometimes looks very formal and boring.

Overall: It is free, and it makes doing surveys and collating data from the survey easy and fast!

Even nontechnical person can use it to store responses

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for common user with average knowledge of computers.
Superb interface that gives clarity about all the functionalities they are providing.
Can make forms easily just by drag and drop of the elements.
Any types of data can be added to the form response. Developers can add regular expression to give the extra validation.

Cons: It gives Very limited customisations in the forms.
The limited templates for look and feel of the forms.
We Can't add any APIs if we want.
There is No provision to add some Html or CSS by our own so as to change the UI of the form.

Overall: Easy to use responses getting tool to analyse my data.

Capterra-loader

Anyone and everyone should use Google forms.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Google forms as the default medium to get user feedback and opinion on sample user interface and mockups I create.From my smartphone device,I am able to create surveys in a matter of minutes and get responses a few minute later. It is free to use and is amongst the most intuitive surveys tools out there. Anyone can use Google forms ,and it is free to use.

Cons: You must be a gmail user to be able to use Google forms.However,I will think this is a little sacrifice when placed side by side ,with the resulting benefits to derive from Forms.

Capterra-loader

Many need surveys and basic forms done easily at no cost, Google Forms is a great tool for this.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Anyone can set up a form easily; you login, pick the questions, set up the basic look and feel, and with a few clicks can have the settings done. While very limited in what you can do, for many this is a big benefit. By simply linking to a page, you can use this in many ways - I've seen unsubscribe forms for people sending emails outside of a vendor, in surveys for a non profit that couldn't afford a paid one, and didn't have the time to learn other tools.

Cons: The limitations in design , you have to ask for an email first, instead of being able to put this lower on the form. Embedding the forms is possible, but it's not elegant and a bit wonky, so best to use it by linking to Google's Forms, which allow you to put a basic header graphic on the top and tweak the colors a bit to make it similar to your site.

Google Forms has helped us improve our data tracking and data inputting at no extra cost

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software enables us to more easily gather and input data which make up a database which can then be used to build reports for clients. They are no extra cost to our GSuite account and are really useful tools to take advantage of in your business.

Cons: With all things Google, if there is an error support can be hard to find, but if you have a GSuite account you will have a direct chat so there shouldn't be too many issues.

Overall: Build your own and customise your own database.

Simple, clean menus, easy to use

Jul 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has full functionality similar to Microsoft excel except easier to navigate and if you have a computer you have access to it versus having to install the software like Microsoft it updates itself so you're always using the most current pictures available

Cons: Some of the advanced features that you were used to and Microsoft aren't available unless you install it and it's just an extra step not a big dislike just extra work sometimes

Overall: Free and universal!

Google Drive is an Incredible Free Solution for form needs

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The forms are slick and good looking. They are easy to distribute, and share amongst people. I have been impressed and happy that Google has also allowed you now to upload documents.

Cons: The backend management can get really messy really quick if you make updates or have conditional formatting ( If you answer this way then here is a set of new questions ) It is all managed on Sheets which can get very long and cluttered.

A free no-frills online form creator. Good for basic forms, could use more features

Jul 16, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The best two benefits of using Google Forms are that the software is both free and easy to use. You can quickly create a form for surveys, polls, or research. There are many types of questions to select, and plenty of options for each. Forms will aggregate data and create analytics for you, which is a very nice feature. Data can also be stored in a Google Sheets spreadsheet, which lets you do more with the data.

Cons: Unfortunately, there are considerable drawbacks to this software. While the forms are very customizable when it comes to collecting data, there are not many options when it comes to analyzing data. While the data can be aggregated in Google Sheets, there are few options to sort and edit the data within the sheets. Another drawback is that you cannot program data responses. For example, "10" "10.0" and "ten" would all show up as different answers in a free response, which can make it difficult to properly analyze data. Finally, Google does not yet have it's own version of Access or a database software, which means that these forms can not have their data compiled into a fully-fledged database.

Capterra-loader

I use Google Forms to compile data for monthly recaps from my Field Marketing team.

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Forms are easy to access and share to my team.
- It's easy to duplicate the same form and re-title each month.
- Team members have no issues when submitting data through forms.
- Accessing past forms is easy via Google Drive.
- Responses are clearly laid out and easy to sort through individual responses or group responses.

Cons: - Specifications for header images are not uniform and require editing on my part to have them look the best.
- Layout customization could use more options.
- Having to upload photos through google drive discourages my team members from submitting photo responses through the form.

Overall: Google Forms makes it easy to organize data when collecting responses from my team to create monthly recaps.

Easy to use and FREE!

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Perfect easy to use free solution that is robust and simple for everyone involved. Integration with all google products is fantastic and the ability to customize the look and feel is easy to do and works well

Cons: No true complaints about google forms, especially for free.

Google forms was easy to use and provides lots of options to view your results.

Jul 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I love that forms allows you to look at your responses or results in multiple ways. You can either view them by each question and see how a group responded to that specific question or you can view a single person and see how they responded to all the questions. Depending on the type of question, forms will even create a chart for you to easily compare your results.

Cons: As a teacher, I use forms as quizzes and pre tests in my classroom. One thing I wish Google Forms had was a multiple choice or matching option as a question type. This would open new possibilities for me as I assess my students. I think it would open forms to a broader audience and uses.

Easy to use and free

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost of this software (free) is one of the best features. It is easy to use and offers users a great resource to compile information in one general location.

Cons: I dislike that it does not have an option to send a notification when the form is completed without using a third party add-on feature.

Capterra-loader

Get answers quickly in spreadsheet.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I started using Google forms for Inventory of assets in my company. I created a form where every employee should enter Model and Serial number of Laptop, charger, KB & Mouse. This way i would have all the results in the table not going to have to do it myself but instead everyone get to participate in filling in this table. I find this a best possible way to get to quick results.

Cons: It is missing some features, for example i would like to give people some options that are not there, misses option to have multiple answers on one question (check everything that applies).

Overall: I can get quick answers sorted in google spreadsheet table.

Great way to easily collect data (internally or externally).

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setting up the google form is extremely easy just drag, drop, type, save. Super quick and easy to create a form (only takes minutes).

Cons: You really have all the possible options you want to make a form. They have dozens of response types, question types, etc. No cons on my end.

Capterra-loader

The easiest economic way to gather information.

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My constant need to be gathering and organizing data found in this software the best option, not only avoid transfers that I had to do before, but I can also guarantee that no data is lost. It is an indispensable tool, and the forms that I create allow me a level of detail equal to or superior to traditional methods.
It's simply one of the best programs I've worked with, I just recommend it

Cons: With my needs covered, with the saving of time and the fact of avoiding transfers to collect the information, I think it is impossible to point out any low point of this application.

With the low price and ease of use, this is one of the better response software pieces out there.

Jul 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to have all feedback collect to one spot and then be able to use that data to make decisions is a big plus!

Cons: The forms are seemingly basic and there are limitations on reporting from the forms. While it is very light on the pocketbook, it lacks complexity.

Great, simple-to-use survey tool

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: For everything from gathering feedback on the best time to schedule a meeting to collecting feedback data after an event, Google Forms makes it easy to set up complex forms and then analyze the data that your users provide. Basic surveys can be set up and sent out in minutes and more complex, branching surveys are not much more difficult.

Cons: It's a minor quibble, but some additional flexibility on setting up the appearance of forms would have been great. In particular, I occasionally struggled to get the picture upload feature to come through clearly and scaled properly.

Keeps me so organized!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am not a huge spreadsheet user but I love Google Forms! I can collaborate and share forms with extreme ease.

Cons: I had some trouble at first with the organization of files on the Drive platform. Once I got that figured out, I was all good.

I love Google Forms because of the ease of creating, saving, and sharing information.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to copy and paste anything you have on another platform to them save, edit, and send to others. It's a great way to acquire signatures for contract and NDAs.

Cons: I haven't found a way to place them in a folder. I'm sure there is a place to do this. I'm just not sure how and have to search each time for the form.

Overall: Cut, copy, and paste with ease. Edit, Store and share with others with ease.

Capterra-loader

Great tool to host your own forms.

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The range of forms you can create for no money is absolutely insane. Great value and tool for any website.

Cons: Sometimes when under huge amounts of traffic the form will severely slow down its confirmation email sending.

Capterra-loader

Usable for the average person.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google Forms is easily customizable and despite lacking a background in programming ,I still get to use Google form effectively. I have found it easy to add questions and tweak how I want survey respondents to answer questions either via box ticking ,selecting from pre listed answers, etc
It is mobile compatible for both myself on the creative end and survey respondents on the user end.

Cons: The ability for survey respondents to answer my surveys more than once in error, has always influenced the error ratio for my surveys.Will be create if Google introduces a way this can be reduced.

Have used Google forms for both educational & business purposes- makes collecting info you need easy

Jul 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: You can choose from a number of question and survey structures and organize the answers you collect in a number of ways. I've used forms for quizzes of my students, for surveys of customers, and as registration forms for signing folks up for activities.

Cons: There are some aesthetic changes I would like to make and the ability to add a pay feature to the end of a form (for use when registering customers for things) but overall Google Forms are great to use.

Overall: From an education stand opining- can easily quiz students or survey depth of knowledge.
From a business standpoint- can survey customers easily and collect demographic data.

Capterra-loader

I survey our customers for free.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms provides me as a consumer relationship analyst with a free way to constantly prick the minds of our customers and know what they think about the quality of service we offer them ,while also receiving responses from them as regards ways via which they think we can improve our services. It is mobile compatible and therefore makes it easy for me to create forms on the move ,and likewise for my survey respondents to respond to my form surveys on the fly too.

Cons: Google form templates limits my creativity in terms of how I get to structure my questions and form designs.

Great way to do polls or gather information

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, creating and deploying the form is simple, any user with computer knowledge should be able to create forms, great integration with google sheets

Cons: Limited customization, you don't have that many options, design can't be changed for formal use, question order cannot be randomized , neither multiple choice.

Overall: Easy use, free

Capterra-loader

As per my experience Google forms is best for Surveys .Best source to analyze

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google forms is the best for surveys .After creating a form through google forms we can easily share it with url . We have various type of design and format for forms .Also we have comment box,check box,text box and many more option . We will get result on google sheet,there we can analyze our results after the survey.

Cons: As per my opinion i dont find any cons in google forms. Best in class no one can beat it.Google Forms is easy to use and understand.

Overall: Survey on your own or with others at the same time.

Capterra-loader

Powerful But Occasionally Frustrating

Jul 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms can be an extremely powerful tool that can replace the need for many separate systems, unifying any business's data collection tool portfolio. It's also reasonably easy to use, and constantly being updated with new and useful features.

Cons: Google Forms can be needlessly resource intensive at times, often using many gigabytes of RAM seemingly for no reason. It can also be very slow to load even on the most powerful of computers, and a large form can completely crash a weaker machine.

Easiest and fastest way to start capturing data!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The templates are so easy to customize. I've added plugins to take our forms one step further and they work seamlessly. My favorite feature is how easy it is to setup a Google Sheet for the responses to dump into automatically. It has streamlined so many processes for us!

Cons: I wish it would give more options to scale the fields and move them around. When you have a form with a lot of fields it can be cumbersome to scroll through them all. It also would be nice to have the date/time format option so when it dumps into the spreadsheet it is not 24hrs.

Overall: The ability to capture real time data quickly and efficiently with options to retrieve responses in an easy way.

Capterra-loader

Use Google Forms for your queries

Jul 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Google Forms, I can make surveys really quick, easy and complete. It offers a great set of tools for making queries.

Cons: Google products like this are supposed to be loved, so no bad points for me because I love everything about this product.

Overall: It gave me the ease of creating surveys.

Excellent tool But Missing Essential Features for Today's Marketer

Jul 02, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the simplicity of using this tool. I love that its free. For certain applications it's great but it will neve go mainstream which I explain below.

Cons: Google Forms is missing one essential feature and that is to allow me to forward a person to the page of my choice after they take the survey. This is an essential feature for today's marketer. It is the number one reason I don't use Google Forms for my primary surveys which is a high priority in my segmenting of opt ins. The other feature they need is to generate a word cloud after a survey has run for a while. This helps with writing copy for my sales pages. Finally Google needs to understand their audience better but because they really don't support these free products I'm not sure they will ever figure out why their products are limited.

Easiest way to do questionnaires on any website

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy to use forms that you can customize and put easily into your website. It collects individual answers as well as created a summary of all the answers you've gathered. It's simple to set up, takes literally a couple of minutes and if you turn on notifications, you get an email every time a new answer arrives. Perfect! I love using it, great tool for sure.

Cons: It would be great if there were more options to customize the design but other than that nothing. It is a great tool that offers me pretty much everything I need from an online questionnaire tool.

Easy to create forms and collect information

Jul 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to create custom forms. The interface is simple and gives you several options for collecting information.

The best feature is that it will collect the information in a Google Sheet.

Cons: Google forms does not allow for specifically formatted answers. For instance, you cannot choose to set "email" as a format. (You can use a 'collect email' feature, but it forces you to put that question first.)

Easy to use for everyone!

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is super easy to setup there are a wide range of ways you are able to set-up Google Forms and it is really easy for both the person setting up the form and the people using the form to complete an assignment, survey, or other type of form.

Cons: The only thing that I think they could add would have to be more designs. Some of them are bland and more options would help spruce up the surveys.

This is literally my favorite thing Google has done since they did Google...

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Not only can you customize the look/branding of the form that you create, but you can CREATE FORMS for people to gather whatever info you need from them, as quickly as you need it! And the form setup process is so very painless. It is something that I use weekly, if not daily. Thank you for this. Truly.

Cons: Honestly the thing that I like the least about Google Forms is that the 'required' button isn't automatically turned on when I start a new question, but rather I have to remember to turn it on. Something that small, but man has it gotten me before!

Flexibility for form creation

Jul 18, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Google forms is most convenient for all of our form needs as it seemlessly integrates with all other google applications. This is great when you need responses to be converted into any other document or sheet.

Cons: There are several options for response type, however, we do wish there were a few more such as filling in a blank table, attaching a document, etc. But overall, it has great features.

Great for managing those that will be at events.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Put together a site to manage who would be a charity events. Quick to setup and easy to maintain. Fast to send out updates. Can allow other to manage the site as I want then to.

Cons: Lacking on the ablity to customize what I want to do but for what it cost it works great. I have been using it for year and had little issues.

Overall: Great for getting information from people without using a survey service.

We use Google Forms to test students weekly, and it is wonderful!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to quickly create quizzes that cover lectures without using full-blown test software is great! We can make forms super fast, and they integrate with Google Classroom!

Cons: Sometimes hard to do if we have guest teachers. Sometimes the options we are looking for are not in the customization page of Forms.

Overall: Very quick to make tests and surveys. Links in with Google Classroom

Capterra-loader

Like everything Google does this is awesome in so many ways!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about Google forms but the way the organize the responses in real time in awsome graphs is just in top of my list.

Cons: I truly can not think of anything I like the least about Google forms because every time I use it they put more great options and features to help me create better forms.

Overall: Great and free only forms that you can share with anyone at anytime.

Forms makes surveys and data collection a breeze!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Forms is amazing for getting a large amount of data very quickly. Our campus uses G Suite and Classroom, so all of our students and staff have google accounts. We can quickly push surveys out and watch the data come in in real time

Cons: Could be more options in the forms, and more customization in the forms themselves, but the classic look is very clean.

Capterra-loader

Great for collecting basic data

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Google Forms is great for collecting simple bites of data, but don't expect it to do too much.
-Relatively robust features for capturing data and ensuring individuals only submit data once
-Customizability is key, but don't get too out of hand, there is a pretty limited set of options for data capture
-The real power is being able to analyze data with Google Sheets seamlessly

Cons: Don't expect too much though!
-Outside of capturing basic data such as dates, times, text input, and multi-choice there is not too much more the form can do
-The newer version of the form is even more limited in an attempt to make it easier to use and implement a simplistic design

Overall: For data collection, look no further, (unless you want to give Microsoft Forms a try) Google forms will meet your needs for capturing what times work best for your next meet-up and who had the best argyle socks just fine.

Great to capture information, sometimes hard to discern value

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It is incredibly easy to set up a form. It might not have the craziest options for how to collect information, but it is simple to use and easy to share. The fact that you can download all the results into sheets or excel make it very useful and practical for sorting through a filtering information on your own.

Cons: The aesthetics could be improved, as it is standard Google Material design. To the best of my knowledge, it also does not allow embedded forms into other sites, which limits functionality. Lastly, the interface for viewing results without downloading the excel or sheets file is very subpar and difficult to sift through large amounts of responses that aren't multiple choice.

Great free tool for making surveys

Jul 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like about Google Forms is that you can make up a survey very quickly, share it among people, and they will know the current results just after completing the survey (you may switch it off). It's basically all you may need from such type of software.

Cons: More customization wanted. The design could be more up-to-date, but who cares if it's just a simple survey.

Freely available and users are familiar with the platform

Jun 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's free! I don't have to pay for a survey monkey or qualtrics account (which are both pricey). I've only used it for small scale data collection and questions that are informal in nature.

Cons: I'm not 100% clear on the privacy policy on google forms. Some of the research data that I collect need to be on a secure place, and google seems very open and accessible.

Plenty of options!

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Google Forms has plenty of great options when it comes to types of questions. I've used forms in various ways... running a raffle, getting review requests, setting up a ballot for a writing contest, pre-order forms for books being released, etc. There are so many different ways to ask questions that it really does make it easy.

Cons: I do wish there were better styling options. You can change to a few colors, but that's it. There's no options to style the forms to match your logo colors or anything like that. The logo gets hidden behind the form box when you try to add a logo. It'd be nice to have matching forms for the businesses.

Used Google Sheets for pre and post pilot surveys for my start-up

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a huge fan of all Google software. They are so streamlined, easy-to-use, and I never run into any issues that require troubleshooting. In the last 6 months, I've primarily used Google Sheets for pre and post pilot surveys for my educational startup. It was so easy to send a link to the survey, collect responses, and then export the data to analyze.

Cons: I wish it were easier to change the formatting of Sheets. The templates given can look a little tacky... This is my only area of growth because otherwise, I find this software so helpful and easy to use!

Overall: I love everything Google related. Would highly recommend this software for surveys

Capterra-loader

Nice tool for questionnaires fro FREE

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It is free and does everything you ask, so I love it. You can create different type of questions, share it with unlimited amount of Users, and even analyze result in a spreadsheet. All good!

Cons: Well, I think the feature of duplicating a question, could have been more neat. Besides, one can't change his answers once they are sent. But it is still a great tool.

I am happy with this application, I recommend it.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find it excellent because it is very easy to use, intuitive and you have many forms formats for all types of work and surveys that I need to perform to our clients.

Cons: I use it very often and I have not yet detected any disadvantages, for me it is a very good application.

Capterra-loader

Google Forms is a go to for simple data collection and quiz creation.

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most appealing factor is that this is one of many tools available for free in the Google Suite.

Cons: Similar to the other Google programs, it is a free tool. With the nature of having no price, options can sometimes be limited if coming from a full fledged survey tool.

Overall: Simple data collection and quiz creation.

Capterra-loader

Easy data entry from internals and externals

Jun 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way to get a polished system up and running fast. Hookis into google sheets and scripting lets the data get out of the system super easily and basically realtime

Cons: not many plugins to expand cabaility simply, or accept documents. Likewise, writing things out to a document can be difficult.

works perfect to create surveys

Jul 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using it for quite a while now and simply love it. I even use it for deciding where the majority prefers to have lunch, it so simple to set and share.

Cons: For new users it's difficult to get started and understand the way each item works. Even worst if they are not technological

Google Forms are a great way to take a survey, poll, or collect general information!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the user-friendliness of this software. I also love how adaptable it can be for any kind of use in collecting information.

Cons: I really wish there were more background colors and options to choose from on the form. If you're using these forms often to collect information, I think it would get boring sending out the same theme each time.

Overall: Collecting information from students. I've also used it for family functions - gift giving, voting on what the family should do for a vacation or event planning.

Great!

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use google forms for work intermittently and it works great for my needs! I would recommend this product to anyone I work with.

Cons: Sometimes it is hard to access the "right" form for what you need and this way it is not very specific but asides from that it is great!

Great on desktop, good on mobile

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is very straightforward and easy to use even if you have had no previous experience in it.

Cons: It is a bit slow and glitchy on the mobile end of things, I can have the same connection spot at my desk and be tweaking something on my phone and it is laggy.

Hreat Option for In-House Feedback

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used Google Forms to solicit internal feedback about our team's customer service and overall website user experience.

Cons: For our purposes, this simple solution has worked great. If you are looking for an option with more flashy features and add-ons you may want to consider a different/paid solution.

Powerful enough for most needs, and great integration with Google Sheets

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrates with Google Sheets for simple data collection. Build simple or complex forms visually with drag-and-drop functionality. View results within the form or view summaries of all results. The price can't be beaten!

Cons: Options for laying out forms are not quite as in-depth as some other form builder services. While you have logic available, it cannot be very complex.

Capterra-loader

Custom polls in seconds

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this product at least once a month at work and outside of it. Creating forms is seamless and intuitive. Multiple categories to choose from, built-in security mechanism, that allows you to make sure only one entry per person. Visualization of results (diagrams) is quite handy. My favorite feature is an ability to send the results to an Goole Sheets document, which can be sorted, filtered and modified to your liking.

Cons: This, purhaps, is one of the products, that I don't have any cons about that I can think of. Try it, and you will see yourself.

Not THE Best Survey Tool Out There... BUT Does the Job.

Jun 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - Easy to use platform that gets the job done if you need a feedback loop executed - Integrates well into platforms & tools like Zapier

Cons: - Not that many customization or logic features - Not the best tool for surveys... I would go with Typeform ;-)

Amazingly easy to gather information

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the results are easy to view and share in multiple ways including as a spreadsheet. It's also great that we can edit the spreadsheet while the form is still open. For a free program it has some sophisticated options including branching. I've even used it to create a "Choose your own adventure" as a warm-up for a presentation. It's that versatile.

Cons: I would like to have the option to pay a fee and remove ads. Also, I would use it more if Google's privacy policy was more robust. I never use forms to collect "sensitive" information.

It's can save your survey!

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I believe that it's the easiest form builder of using in the web, beyond easy! it can work integrated with Google Sheets.

Cons: For me the main problem with it is because you can't personalising of your form url, but who cares about! it's works!

Works well for simple forms

Jul 09, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to setup, looks well, nice automatic graphs created
Filling the forms is simple on desktop and mobile

Cons: Not useful for professional surveys: Doesn't include many features or customizable options, design somewhat minimalistic

online surveys

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good for quick online survey., Integrates with other products of Google like google doc's. Easy to use

Cons: The design features are pretty limited so I would recommend using it only for well defined tasks such as taking quick survey.

Capterra-loader

Easy program for to gather data with simple to create questionnaires

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use.

You can easily create survey's that gather the data/information you need quickly and with easy.

Like any google product any issues you may have are easily solved by googling or if need be contacting customer support.

Cons: There are really not many real cons to this program. One possible con is there could be more templates for quick starts when creating.

Great free solution for creating online forms

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Google Forms is my go-to tool when I want to quickly and easily collect survey responses from an audience. It also makes it easy to review responses on the backend.

Cons: It would be great if there were more options for viewing the responses. Right now, it is limited to viewing the data in the spreadsheet or in a page with charts and responses. If Google Forms could be set up so that it was closer to how Survey Monkey works, it would be a powerful tool.

Overall: I have used it to collect feedback from beta testers, and to gather opinions from festival attendees.

Easy forms to collect information

Jun 25, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use - very quick to make and helpful to collect information for personal or professional use.

Cons: There are many limitations in customization, especially in color templates. However, it's free so can't complain!

Why did I not know about this

Jul 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I just started Google Forms and I was like "Why did I not know about this?" We just started doing assessment for safety and I was trying to find templates. One of my staff said did you try Google Forms. I was what? I did, and right now it is my best friend.

Cons: Starting a new program can be frustrating as you try to learn the ins and out of the program. I have been told it will be easier. I have worked with google products and so I am confident it will be easier moving forward.

Google Forms has been a cost-effective platform for quick and easy data collection.

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First off, It is free! This is yet another one of Google's supurb offerings! Google Forms is super easy to use and has made collecting information, permission slips, and intrests reports and absolute breeze.

A few more pros:
-Great quality for a free product.
-looks clean and modern
-No brainer ease of use
-Automatic backups with google drive

Cons: I do not really have any major negatives to mention about the product. I guess if there was one thing I would like to see would be easier app integrations.

Creating a form this simple is great

Jul 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Google Forms helped a lot when it comes to data you need from a specific audience. This software helped me collect feedbacks that I can review and will help m improve my work

Cons: Google Forms is a software designed to help users create a simple form. With that mentioned, it is limited when it comes to design and customizing

Capterra-loader

Excellent tool to collect information and access it in the simplest way.

Jul 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In my daily tasks it is necessary to be constantly gathering information, raising directories, databases. This software is a wonderful option since I can collect the information just by sending it to those who provide it.
In addition, I have simple tools available to generate results, improve my work and enhance the way I analyze the information collected.

Cons: I would like you to be able to export to the SPSS program, which is the one I usually use to process data.

I use Google forms to create quick, confidential surveys for student groups.

Jul 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's very easy to select settings for any kinds of group, ensuring confidentiality, especially. I LOVE how easy it is to pick what kinds of functions you want, like drops downs, multiple choice, and more.

Cons: One of the only flaws is how complicated it is to get the answers back from surveys. I don't quite understand how to access the answers all the time.

Capterra-loader

Excellent for conducting surveys and recruiting staff

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Constantly in my profession I have to do surveys and recruit staff, doing some repetitive and tedious tasks for me, using Google Docs, I can share the document with the new staff and easily advance a lot of work categorizing people when exporting the data. They are very useful also to perform simple test exam

Cons: It has few options to configure colors and templates, it is a little complicated the navigability I think you can do it a little bit simpler.

Excellent for applying surveys

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about google forms is how easy it is to learn how to use it. It is a very practical tool for the application of various accounts, because the only thing necessary is to have a gmail mail. The support given by google is excellent.

Cons: The least I like is that in some smart devices with android can slow down its use, causing loss of time.

Overall: The benefits of this tool have been diverse. However, the most used has been in the constant self-assessment of my team for the consensual improvements in care.

I use Google Forms to collect reviews and appointments

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Totally free to use software and can be embedded into my wordpress site in just a matter of clicks! It also can be exported to Google sheets which is great.

Cons: The themes that come with the software are limited. It would be cool to see third party themes or plugins for this application.

I use Google Forms for business and personal use. It gets the job done!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Its totally free to use, is integrated into Google Drive, can be exported to websites, and is super functional! That being said I love Google forms and have used it many times for business and personal use. Great software.

Cons: I think it would be nice to see Google Forms have more customization. Lots of people export the forms to their website for booking and reservations. It would be nice to see more customization for people to tailor each form to their website. I use one on my website and was limited by this but made it work.

Overall: Google Forms gives me the ability to draft up surveys, forms, and reservations in minutes with ease and cloud integration.

love it

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this almost daily to share projects with clients of blogs for approval. it's user-friendly and very easy to use!

Cons: none at all that i have found in using this program. If I find any i will update my review, I give it 5 stars.

Easy to use survey from

Jul 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a very easy to use survey form. They have an easy response view that allows you to track who has responded to the survey.

Cons: If you edit an earlier survey form and resend it out, they keep all of the responses in the same section. It would be nice if there was a way to keep these separated.

very functional program that helps immensely with gathering information from a group of people

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Results show up in graphs and charts in real time which helps immensely with gathering information from a target group.

Cons: I haven't seen anything wrong with this piece of software. This is because it is very accessible, functional, and easy to use.

This is a simplistic way to send and receive a survey or quiz.

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of setting up questions and reading results. You are able to see responses on a graph or in a spreadsheet.

Cons: There is no easy way to search with in the results to find specific responses for short answer feedback.

Capterra-loader

Great tool!!

Jul 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used this for some projects or even to get an overview on things in the business. When we quickly need to put something together to get some answers on questions this is a great tool. Super easy to use and simple. Support is efficient if needed.

Cons: It is simple but also doens't have all functions that we need. When I asked tey said they will develop it more, so will get better probably.

Super easy to use, and free!

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to set up. It's nice that you don't have to deal with another account; you likely already have a google account so it's very convenient. I love that it just goes into a google sheet. It's super easy to look at the data you've received! We use this for events and surveys, and it's great.

Cons: Maybe I just didn't have the right setting on but it would have been nice to be notified every time someone filled out the form. Again, that may have been my fault but it was really the only thing I was missing.

Overall: Convenience, great integration.

Easy to use, universal survey tool!

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: What I like the most about Google Forms is that anyone can use this. Google has made it so easy for people from any generation to get online and share, write, and survey documents. I like that once you begin typing questions, Google Forms will recommend formats for you automatically. The ease of use and quality of this product are stellar, just like all other Google products.

Cons: Headers and layouts can be difficult to manage at times, and customer support is sometimes lacking. The survey could also use a multiple choice option.

So easy to use and easy for those you share it with.

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to create a form and it gives you options on each question for setting it up. Once someone goes into answer your questions it is easy for them too. Once information comes to us you can see it in different ways.

Cons: I like it. I sometimes hesitate when I have to ask to share it again to someone who is not a "member" of google or have a gmail email address.

Lots of features, might be a little too much

Jun 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used Google Forms to create a lot of surveys for my company. The nice part is that they allow you to use many different formats to create your questions and response input.

Cons: It gets a little complicated if you want to add more features. Sometimes, I feel like I'm questioning which format is the best one to use with so many different options to make your questions.

Capterra-loader

The easiest way to run simple surveys

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that the surveys are so easy to create and that all of the data is kept in one place. We used this for the first time for an internal training survey and we've used it every year since

Cons: Not too much, it would be nice if it could be more "branded" and if it could integrate with other things like email

Overall: Ease of use, simplicity, ability to track information

Easy, comprehensive and free!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is really easy to set up a survey/form and it gives you suggestions for ideas that you can use as survey questions or the way it can be presented as a question.

Cons: I find that the presentation of the results could be helpful if you could exclude certain responses or look at certain data being gathered together.

Overall: Easy and both team and customer friendly forms

Excellent!

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Just like google docs or google sheets this software is easy to use and you can access it from anywhere with wifi. I like how they have a variety of forms to choose from, it cuts down on the amount of time you would search.

Cons: I honestly do not have many negative things to say about google forms and would recommend it to anyone I work with.

I've used google forms for gathering information from large groups.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think Google Forms is really easy to use - it's very customizable, so there's a lot of flexibility. I like how the responses are displayed in an excel form and updated live as people submit.

Cons: I wish that there were ore options for customizing the themes of surveys, but other than that I have no negative feedback on Google forms.

Easy Survey Tool to Use

Jul 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is the easiest survey tool that I have every used. The ability to quickly create a survey with multiple question types and duplicate questions is great. The form can also allow for uploads as well.

Cons: The question logic routing is not the best but it is to be expected on a product that is completely free.

Overall: Send surveys

Google Forms very easy to setup & use

Jun 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Google Forms are very easy to set up and use, it's like drag & drop and works right away. Great way to collect information for event registration, polls, survey and so on.

Cons: The least feature I like on Google Forms is the whole visual, you can't do much to customised the layout except changing the header image and theme colours.

A good experience, it is very usefull for entrepeneur like me

Jul 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the easy way that i can use it, and it's very usefull cause make more simple my job, and i really apreciate that

Cons: Some tools are difficult to use, mos of them not, but i think it should exist different ways to explain it, at least the customer service is very effective

Great free tool to quickly create a questionnaire

Jul 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: First of all the fact that its free. It's also very intuitive to work with and enables very fast creation of forms that can be deployed to facilitate data collection. Probably my favorite feature is that it can automatically populate a spreadsheet on your google drive to store the information.

Cons: It would be great if there was an option to have the form available offline so that it can be filled in and uploaded once the device has internet.

Capterra-loader

Easily capture information, conduct surveys.

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The content of the forms can be totally customized. Options range from selecting multiple pre-written answers, selecting only one pre-written answer, or allowing users to input text as an answer. Data is received in an organized manner. Super convenient to use.

Cons: Changing the design, as in the actual aesthetic, of the forms is not super straightforward. To make the forms look attractive, more than casual graphic design knowledge is needed.

Great Survey Platform For Simple Analytics

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: - If you're tech-inclined, very easy to use - If your company is on Gmail, very easy to distribute the forms - Can easily see summary level or individual responses

Cons: - Need to respond using a Gmail account - Really only useful for simple surveys - The look is not too customizable

Easy data collection

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Google forms is super versatile -- I've used it for everything from organizing social functions, to doing employee feedback surveys, to academic research, all seamlessly.

Cons: There are limited options for answer choices and formatting, but that is to be expected with a free tool.

Capterra-loader

I'm a teacher and I need design format for exams, surveys or lesson planning, besides, I planing my

Jul 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like most about Google Forms taht i have'nt to dedicate a large amount of time to design format, I need format frecuently my work and it's useful in the investigation

Cons: I like least Google Form is his complicate use in basic mobile, I mean, when I have a basic movil the aplicationn it´s not funtional

Overall: I'm a teacher and I need design for exams, surveys or lesson planning, besides, I planing my week and I applied polls to my research task, for me is to to useful

Student Experience

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is an extremely easy tool to use and does a great job displaying the data in easy to read graphs without doing much work.

Cons: I wish they had more options for the type of questions I could ask within the surveys. I also wish I could manage the survey participants better.

Useful for surveys

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I use it to collect feedback on training courses and it works pretty smooth, it is simple and all the feedback is stored together, easy to manage.

Cons: It could improve its UI a little bit, maybe add new and more fancy templates, but other than the rest is great.

Love using these with our customers!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Google Forms as surveys with our customers. Customers have no problem and feedback is stored all in one place.

Cons: The templates to choose from aren't the greatest--- kind of old school. But besides that very user friend and a good tool

Capterra-loader

Google Forms is Simple and Clean

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use Google Forms for various clients' projects. The user interface is easy to use and creates simple forms for end-users.

Cons: It would be nice to have more integrations to work with it, but using a program like Zapier can help do this.