Who Uses This Software?

Small, medium and large businesses.


Average Ratings

1195 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About Google Forms

Create free and easy forms and surveys with your Gmail email address.


Google Forms Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Google Forms Reviews Recently Reviewed!


Capterra loader

Quick and Easy for Internal Communications

Aug 31, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Since our organization uses Google G Suite, Google Forms is a no-brainer for internal communications use. As a small higher educational institution (a theological seminary), we have multiple instances in which we use Google Forms: for example, for organizing community events; getting feedback from faculty, students, and staff; submitting daily announcements and so on. The results are easily shared with all the stakeholders who need to see them, and just about anyone in the organization can create a Google Form in five minutes.

Cons: Perhaps the biggest downside is the inability to customize the look and feel of the form. While you can embed the form in a webpage, most of our staff members don't know how to do that (nor do they have the access to do so, even if they did!). This means that in the vast majority of cases, the forms don't look branded to our organization. That's why I specified that it's great for quick and easy internal communications uses. We would not use this for external communications, nor would we use it for high-level institutional communications, because those need to look more professional. For when we do use it, however, it works great.

Overall: Google Forms is a quick and easy way to collect and share information internally. It's user-friendly and even those in our organization who aren't particularly tech-savvy can figure it out quickly. Its limitations from a branding standpoint mean we'd only ever use it for internal purposes, but its upsides outweighs the downsides for our use case.

Excellent for surveys, forms, and integration withing Google Sheets

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Surveys are easy to make: Google saves you time by making the survey easy to make. From dragging and dropping questions to assisting with creating question and answer formats, it is a simple software to use.

Lots of features: Google offers lots of features for creating a beautiful and useful survey. You can change the layout and design, which makes the survey look professional. There are lots of options for types of questions to ask (multiple choice bubbles, multiple choice check boxes (plus an "other" short answer field), long answer fields, short answer fields, etc.).

Survey data is pushed out into a Google Sheets spreadsheet: Like other Google software, the integration into Google Drive is very important to me, and Google Forms is no different. It pushes your data into a Google Sheets spreadsheet with timestamps when you receive answers to questions. I have set this up in the past to combine multiple spreadsheets to combine information from a survey I have created into another spreadsheet. Lots of cool features if you know your way around Google Sheets as well, but this is really only for advanced users.

Notifications: You can set up auto email notifications when you get survey responses. Only do this if you've thought through how many emails you want to receive a day (or have them automatically go into a different folder in your inbox).

Cons: At the time that I used this software the most, there was no way to integrate pictures into the survey itself. BUT, I understand this has changed since then, so this makes this software basically perfect in my books for my uses.

Overall: Benefits include survey creation (which is really easy), answer management, and automatic graphs and charts based on the data I receive.

Capterra loader

One of the many Google software that makes our work much easier.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Within the functions that I fulfill as a Community Manager, I must recognize the extraordinary value of Google Forms, since I can permanently conduct surveys on the quality of the content I publish, taking as a starting point the comments, the photographs, the elements of research and even , the colors that I use when editing my advertisements.

These surveys or forms that I make are stored in the cloud immediately, giving me a lot of confidence and security since my information is not going to be deleted, besides, it allows me to make these forms in any place that I want since I can handle everything from my smart phone .

Cons: The company Google has simplified and facilitated a lot of my functions in my work, doing what before was quite complex much easier, according to this idea, I have no negative aspects to highlight Google Forms, since I use it regularly and I am quite satisfied with the contributions that integrate my profession.

Overall: This software is one of the ones that contributes to my profession greater empathy and rapport with the users. Every form that I do I do with the firm intention of learning in the interaction with the public in Social Networks, and Google Forms has dramatically increased my capacity as a Community Manager, since there are no better corrections than those expressed by the reading public through your comments.

Super easy way to collect data online using a form. Reduces paperwork, and get responses faster.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: *This tool allows us to easily collect data online, just like we would with paper forms. After we create the form, we can send a link in email for people to fill it out and the data dumps into a spreadsheet.

*Perfect for surveys.

*We get faster responses because people respond to email more than taking the time to fill out a paper form.

*We don't have to do data entry of paper form responses because it gets dumped into a spreadsheet.

*The form builder is super easy to have different types of questions (multiple choice, open ended, ratings, etc)

*We can select a template to make it fancy, or customize it to our own branding needs.

*There are settings that we can use to make the tool more functional, however, the settings have a default so when we were first getting started we were overwhelmed with all these extra settings features. Easy to learn.

*The forms even allows you to have if/then statements, so if someone answers a questions a certain way - depending on how they answer, they could be asked a different set of questions. Super handy!

Cons: *I wouldn't trust google forms for legal form/signatures or confidential info. It doesn't turn responses into a unchangable pdf.

*It doesn't have built in credit card processing.

*Be careful that you turn of the "share others responses" feature if you don't want people to see what others said. I made an error leaving this feature on and people could read what others read. (This is my user error.)

Overall: Google Forms makes it super easy for us to create online surveys and have the data from the responses easily and automatically entered into a spreadsheet for further analyzing. It is super easy to build an online form and email/share with others to fill out.

So many uses... I can't believe this is free software!

Sep 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is a tremendous software application that is highly adaptable. If you need to get some information from your team, use Google Forms. If you need to do a survey, use Google Forms. If you need people to sign-up or RSVP for an event, use Google Forms. It's great and has so many functions for a simple program that costs nothing.

One of my favorite features is that you can use Google Forms to embed your form onto your website. It's just great.

Cons: My only problem with Google Forms is the way you can view your responses. You can either view all the data as a whole or see individual responses. When you see it as a whole, it's either in a pie chart or graph that can sometimes be hard to read... especially on a mobile device. I wish I could customize this part of it a bit more.

Overall: I am using Google Forms in a number of capacities. I use it to get meeting RSVPs from my team... survey them on an upcoming project... get them to sign-up for specific tasks. It does the work of 3-4 different software applications and is free!

Capterra loader

A vital office utility tool.

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms is amongst the easiest and most simple tools to use, it is very intuitive and requires no masters degree to maximize its benefits. l I love how it is mobile compatible both from the perspective of the primary user directly making use of Google forms ,and the respondent who is answering questions on forms. This mobile approach is likely part of the reason why Google form is widely embraced by all.

In my organization , Google forms is used to get ideas and feedback randomly from employees , and to randomly measure the experiences of our clients and partners ; providing us with little but important information which helps my organization keep improving.

Cons: One problem which most Google forms users face is the possibility for respondents to quizzes ,surveys etc via Google forms to answer a quiz,survey multiple times ; without the Google forms administrator being aware and this in no small part,affects the final statistics of respondent data.

I love making spreadsheets in Google Sheets

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is waaay easier to use than Excel. It is very simple and intuitive and makes me actually like making spreadsheets. I have taken Master-level courses on how to use Excel and just get lost in its formulas and clunky, overbearing process that seems to be anything but user-friendly. This is not the case for Google Sheets with is incredibly easy to use and streamlined. I love that I can colllaborate with employees and clients in docs in realtime (just like all Google suite programs). I use this every day and love it.

Cons: some advanced features are (or course) harder to use but these are very few things like making a spreadsheet that auto-sorts all data all the time. It requires a script (formula basically) but a quick google search usually gives me the correct formula in seconds.

Overall: I love making spreadsheets now thanks to Google Sheets. I use this almost daily and even transfer Excel files into Google sheets just to make my life simpler. A toll that I cannot live without.

Efficiency and Organization Rolled Into One

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We were able to take our customer information that only existed hand-written on physical paper to a completely digital system using Google Forms. Not only does this allow us to use the information more readily, but it has also cut down on mistakes caused by misreading handwriting. It saves so much time with data entry, freeing us up to focus on the things that really matter.

Because it integrates with so many other platforms we use, it acts as a basecamp for all our information to be stored in an easily readable format that can be shared with exactly the people who need to see it.

The reporting capabilities are great for being a free service. We are able to see trends in our market and make decisions accordingly.

It was easy to learn to use, especially if you're familiar with other Google services.

Cons: I do wish there were more extensive reporting capabilities, specifically being able to break down respondents by their answers.

The interface is a bit different than Sheets and Docs so it can be confusing to find all the features at first.

Capterra loader

The best way to develop a strategy for gathering vital information for the company

Aug 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a tool that in a practical way allows me to develop closed and open questions on topics of interest capable of generating data that are transformed into valuable information about the behavior of users of the service provided and with the information collected to be able to positively influence the provision of a more efficient service.

Cons: Its formats are rigid preventing some parameters from leaving and its informative form of development is complicated, which makes it difficult for the user to adapt to the behavioral and learning questions that are to be developed in order to understand the attitudes of the users of the service. The question type TEST only leaves three options and an open question, should allow more ideas since sometimes three options are not enough to achieve what you want to know about the people surveyed.

Overall: Allows me to know what are the ideas and predict some behaviors in my students that make me more efficient in my teaching activity through a tool capable of generating efficient data on human interaction in the learning process.

Simple, powerful, survey/form generator

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to construct any kind of form. Surveys, quizzes, event invites, feedback forms, payment rosters, or even schedule builders.

Easy to use and customizable templates are available and ready-to-edit.

The form builder has intuitive controls with drag-and-drop elements to build exactly the kind of form you want

Custom backgrounds allow your surveys and forms to easily reflect the purpose of the form

Survey analytics are powerful and capture as much information as you want from each participant.

Google Forms client easily keeps track of all active forms, results, participants, and more.

Forms are easy to share after they've been built

Cons: Some of the templates are very bare-bones and do not help with creating a professional and legal document for certain kinds of forms. Like Background Check authorizations, Medical Releases, Social Media Releases, and the like. That's not what this program is for, but some kind of add-on for helping build those for our business would be magnificent!

Overall: I build a lot of post-event surveys for my volunteers to make sure that events run as smoothly as possible. I take their feedback seriously and in order to promote honesty, I even allow them to submit them anonymously which allows them to share some things they normally wouldn't. Not all forms require contact info to be a part of it.

I can put in multiple choice questions, rating scales, short answer questions, simple yes/no questions, and plenty more. As the surveys are being filled out, I can see individual responses or generate a single report that gives me averages and most answered content which helps for surveys that go out to a LOT of people.

It also helps that responders are not required to have a Google account to respond. Once they click on the link to the form, they are brought directly to my survey, and after clicking "submit," they're done. No extra hassle on their part.

I don't know what I'd do without it

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so easy to set up and disseminate a poll! And I love the color schemes.

Cons: There are lots of options it would be nice to have -- for instance, no upper limit to answer options on certain formats, and the ability to edit the tables and graphs for export. Several of my tables and graphs I have to re-do on other platforms because they don't even fit into the space Google Forms gives them.

Also! I use one form for rolling enrollment into different conferences. I like to keep all the applications on Forms, even once the conference is over, for statistical analysis. But I'd also like to remove the conference from the Form itself. It'd be great if I could "snooze" the conference option in the form, so it doesn't show up to new applicants, but it stays as a chosen option on old applications.

Overall: There's nothing else like it! Now let us geek out and customize it a little more please.

Capterra loader

Simple and easy to use form tool

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free to use - there's no better free tool on the market. Easy to setup with good functionality. For larger forms, they have machine learning as well to make creating one simple and easy. Quiz functionality helps a lot. Beautiful design and easy to share with whoever you want (combination of public as well as internal within the company). Easy to track responses with Sheets.

Cons: Although they do look great, it's not customisable in a large extent. No complex form logic (it's free so I would say you get a huge value, but still would be good to have, even as a paid add-on). No good integration with outside apps - webhooks are a mess to setup as well. Company branding option.

Overall: User-friendly, easy to setup and create and easy to share and collect responses. If you use it for internal purposes or in a way that you don't need company branding, almost perfect tool.

Convenient for Surveys!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Google Forms is how versatile it is and how it can be used for a variety of different reasons. First and foremost, it can be used to create surveys and get other people's opinion on something. I was able to use this for a social media giveaway that my organization did and we were able to identify what people wanted us to giveaway based on their feedback. In addition, Google Forms can also be used internally by any organizations to get a opinion on something from their colleagues.

Cons: What I liked least about this software is that there's a lot of limitations in how the survey can look. There is no creativity involved in this and so every survey always looks plain and boring due to the interface that Google uses for the surveys created on this application. I feel like since it looks so plain and boring, we don't get as many responses as we would've liked to get.

Overall: My overall experience with Google Forms has been great and I think its only shortcoming is that the interface is a little too limited as users can't design how their own surveys would look like. However, it gets the job done and that is the most essential thing.

Capterra loader

Great way to collect and store info

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms are a quick and easy way to collect and store info. I love that you can link responses up directly to a Google Drive spreadsheet so results can be accessible by various team members, and you know responses aren't falling through the cracks. Customizable visually, easy link-out or sending. Just a quick-and-dirty option for collecting data.

Cons: I do wish there were better options for adding in some explainer text in between questions, but you can work around that pretty easily. Also, I wish respondents didn't have to set up a google account in order to upload files. I'd love to see some infographics and analytics attached to this (like SurveyMonkey), but you get what you pay for (free!)

Overall: Google Forms are a really great (free) way to survey info and store it securely.

Capterra loader

Extremely well suited solution for internal reviews

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is self-explaining, easy to setup, test and use. We used it to manage the ordering of company branded clothing for the emloyees, as well as for a review of the management of apprentices and interns in the companies departments. Every time and again google forms could just flawlessly be used for the process of setting up a reasonably nice looking form, collecting responses and acting upon the collected data. This was just super time saving, easy and straight forward to use and to teach to the people who took over the operation for the future once the basic setup was made and set in motion.

Cons: The forms sheet is linked to a google account. This is nice but it mixes the domains of personal gmail account and company (mail) accounts. Basically you either have to set up a commercial Google account, or create a google account for your company or you will end up having your companies Google forms linked to your personal Gmail account. This is not a catastrophy but in case an employee with this setup leaves the company you loose everything connected to his account. Logically but because Google Forms is super easy to use prone to be overlooked.

Overall: A fantastic tool, I would love to (and will) use it time and again, as long as the setup is clear (hav a dedicated google account) from the start. Also I have no experience regarding the use via API or what happens should you require an actual supportsperson. I hope this will be continued and not killed by adding features until the core functionalities are squashed to death.

Google forms

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Creating surveys has never been easier! (Especially if you use all Google suite products). The results are easily shared, easy to understand and even easier to create. We use Google Forms internally and also use them with clients. You have the flexibility to make design changes which is great if you are sharing externally.

Cons: It's really beneficial if you use all Google products. If you don't, I would recommend using a different survey tool. If you and your team are familiar and comfortable with Google products than you find working with this a seamless experience.

Overall: Google Forms lets us create surveys and forms with ease. I think we use more surveys in our work because Google Forms are so easy to use, share and understand. It's definitely shaped the way we collaborate as a team and what we produce.

Easy way to create Surveys and registrations

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -we can ask questions and get response from all around the world.

-can add different sections of questions

-can add photos and videos inside the form

-can add a lot of features and functions like linear scale or multiple choice grid

-can add features like making a required field

-best part is we will get the response in email as well

Cons: The themes of the form is not attractive and users cant edit like html code or anything over the form to make it more stylish or attractive.

There is no APIs for data collection and analyzing so it take time to look into it.

Overall: I have created and completed lots of forms related to my job, inorder to get invite from various projects. In an overall experience Google form helped me a lot. Will be using it for more projects and also for getting datas using surveys.

Capterra loader

Forms is the perfect addition to G Suite

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This may be the simplest of all of the G Suite tools to learn to use and work with - and it's a perfect addition to the Google platform. Here's what I like most:

- As a teacher, you give simple assessments or questionnaires to your students

- You can build these forms in a matter of minutes - so simple

- Forms collects and analyzes the data for you, and then creates beautiful charts/graphs for your analysis

- You can add images, videos, etc. to your questions. All sorts of multimedia can be embedded with question

- Forms are easy to collaborate on with peers

- They're stored in the cloud - always there fore you!

Cons: No complaints. Forms is simple to use, quick to pick up on, and easy to integrate.

Overall: Assessing student knowledge

Easiest way to get organize online surveys and understand responses.

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Surveys are easy to prepare and share with others. Short custom URLs can be generated so that they can be sent in mobile text/whats app/telegram messages.

2. Interface is mobile and desktop compatible. So its easy for a user to fill the survey in a mobile browser.

3. Simple analytical tools like bar and pie charts are available to understand the responses from the users. Data can also be exported to google sheets/Excel spreadsheet for further analysis.

4. Lot of survey designs and formats are available by default. Customization is also possible for each question with Multiple choice, drop down menu, short text and long text answer formats. Allows us to add photos in questions as well.

5. Integrated to G Suite. Can opt for email notifications to know the responses of users immediately. Allows collaboration with others while preparing the survey.

Cons: 1. This tool is designed for beginners. So we can't add logics in the survey to ask questions or end the survey instantly depending upon the previous responses of the user. Hence the user needs to answer all questions in the survey by default.

2. It has lesser features compared to other sites like surveymonkey, qualtrics etc.

Overall: Helps in getting faster responses and saves a lot of paper work! Its a free product to use.

Capterra loader

It was never so easy to create forms, Google Forms is amazing!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about this software is that when creating a questionnaire it is possible to personalize it in many ways and you can also add photos, videos and configure different types of answers, for example text development, simple selection, multiple selection of options, etc. It really is wonderful and if you are a user of the Google suite you will practically know how to handle it, it also allows you to collect information in a Google leaflet, so the analysis of the results obtained through the questionnaires will be easier and faster.

Cons: The only thing that has found in this program that should be improved is that it does not have an application as such and to answer the questionnaires for example through a shared link in social networks must be done on the website of Google Forms, I consider that If you could create a function that allows you to answer the questionnaires directly from Facebook without visiting another site, it would be more practical and save users a lot of time.

Overall: This software is wonderful and I have used it in the last months to make virtual (test) evaluations to the students of the courses that the company dictates in which I work, the obtaining of results is very simple and the variety of formats allows me to personalize the tests in such a way that I adjust them to each content and with different styles, the final result is quite dynamic. I think that to obtain better formats there should be some option for expert users to code with HTML, although for me it is more than enough of the current form.

Capterra loader

Google Forms lets you create forms for all occasions.

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Google forms is pretty much a survey maker, just without the terrible advertisements on most survey sites. Forms has a clean design, or Google's Material Design, and makes survey creation and distribution a really easy task. Once you create a survey, which by the way is actually amazing. It predicts question types based on the wording, and is pretty much just clicking around until you find what you want. After you're done creating, all you need is an email address [or a username if they're in your contacts] to share it, they get an email, and boom, you're done.

Cons: Not much stands out as bad feature, pretty much since they've refined every feature to the point where you can't see any flaws apart from the strange auto select feature/accident. after finishing a question, it will auto default to the end of the page if you press enter, which i find kind of strange. Overall though, it's pretty nice.

Overall: Google Forms is most likely the best survey maker and taker [haha it rhymes] on the internet right now. Most other ones have a ton of ads for both the maker and the taker, and it is not pleasant for either party. Google's minimalistic design works wonders on your eyes.

Google Forms has allowed me to reach my customers in new ways

Aug 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of creating a Google Form. It is easy for me to adjust questions if they change overtime and then distribute the forms to my customers either through an email or a click on our website. Reviewing the customers completed form is simple and easy to understand. I love being able to export the answers into an Excel sheet if needed. That has made reviewing a lot of answers at once very simple.

Cons: I wish there were more visual options. I know this is a tiny thing, but I want to be able to make my forms look sleeker. I also have a hard time with the permissions settings sometimes. Knowing how to send it with or without permissions and sometimes this gets messed-up and my customers can't access the form I send them.

Perfect for people who don't have another option

Aug 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I recommend this product to those clients who need complete control over a private method to collect data from users online, but don't have the budget to serve it themselves. For individuals and small businesses, the ability to invite your audience to submit answers to you and collect that information in a Google Sheet is invaluable.

Cons: It does exactly what it should do for free, which is amazing, but it also LOOKS like it is doing it for free. It looks like a Google Form. And that's fine for, as I said, individuals and small businesses. It's perfect for in-house groups, too, so an organization of any size can and should use it to collect simple data from its employees on things like where they'd prefer to order lunch. But if you're sending out a customer survey and want to maintain a certain image, there are better solutions out there that allow more visual customization-and really, if you're sending something to customers, it should come from your own server and be integrated into your own website's branding. Still, it isn't fair to judge this product on what it doesn't do, when what it does do, it does very well.

Capterra loader

the best survey creating right now

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: no singup required, you already got a google account (if you are not living on mars)

all results displayed in real-time in on a spreadsheet, which can be transformed into graphs without requiring additional steps.

beautiful and simple look and feel

very very easy and simple to use

no payments required. free

you can even add pictures

and my favourite,,,you can turn into quizzes and give scores automatically to students etc. infact, this is what i use google forms for

u can see results of individual users of course

Cons: No desktop or mobile app

Doesn't work on facebook (or any other website like that) natively ( user has to leave facebook to take the quizz) if you share a link there.

Overall: i take quizzes on google forms from my academic group on facebook. it gives me insight into the knowledge level of my group memebers. i wish i could transform (the quizzes that i generate) into an app and publish it

Capterra loader

Creating forms was never this easy and for free

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google Sheets is a solid tool to effortless collect data through surveys online, having the right amount of tools including if/then statements, an easy builder needing no coding knowledge and has a diverse variery of question types.

The functionality is also expanded with other Google tools, such as being able to read the answers as data or graphics in Google Sheets, being able to upload images or videos in Google Drive to use it, or even import already uploaded videos from YouTube.

As a web service, it is also compatible with most computers and mobile devices for both editing and answering.

Cons: The biggest con with Google Forms is the lack of customizations options, with the new design stripping even more ways to personalize the look of the form. While the simplification in the process is appreciated, every project looks the same but with different colors and gets old fast.

Overall: Google Forms has been a great way not to just for collecting information from clients but also surveys on team projects and even as a contact form. It is in my opinion one of the most solid tools by the company.

Teacher Life Saver!

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Google Forms is the flexibility and the unlimited options it creates! I have used Google Forms for classroom surveys and for exams. It allows me to view student responses with ease, and it allows me to share different quizzes and texts and surveys without any problem or issues from students. Forms make things in my classroom move more efficiently and effectively. I was also able to use Google Forms to create an audition form for auditions for our musical. This way, audition forms could be completed well before audition time. It was fantastic!

Cons: I would like to be able to view all of the responses recorded with more ease all at once instead of individual responses to see what each student says. When you download the spreadsheet, it can still be a little confusing without some formatting. I know that's just a me thing, but that was really the only negative I could come up with for this review.

Overall: I love Google Forms, and I am excited to continue to use them and grow my knowledge of how to make them the most effective and efficient for my classroom.

Capterra loader

Convenient data collection tool with inbuilt analysis support

Nov 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms has many applications and the most obvious one would be for research-data collection. It has very simple interfaces which can be easily read and understood even if your technical knowledge is very low. Setting up forms are also easy with guided wizards and helpful tips. Google Forms has a few inbuilt template styles you can straight away use. Its integrated with Google sheets so the collected data can be sorted or analyzed very conveniently. Being a freely available, Google Forms is an amazing tool which is going to save a great deal of time and effort of anyone who uses it.

Cons: The only thing to mention would be that it has a limited set of customization options. Users are stuck with whatever given templates and sometimes this may limit your capabilities.

Overall: Overall, Google Forms is a great tool and it's freely available for use. It allows data collection in the simplest form and offers data sorting, analyzing, reporting capabilities together with Google Sheets. Allows exporting your work so that it's available offline too. Creating and sharing online surveys had never been this easier!

Capterra loader

Best Online tool for Feedbacks

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its the Best and most convenient online tool for collecting feedback and surveys. easy to create drag and drop items made it even more soothing to work with. and its a great tool for Online Survey platforms and also Student - Lecture Educational feedback collecting. I always use Google Forms when I'm collecting data from a huge no of people. And the Data collected can be downloaded as .csv is also a huge advantage so we could easily analyse the data we collected

Cons: There is nothing that I least like about Google Forms but an suggesting for it, in questionnaires if we could have a function which will show the correct answer after an user submit any answer but then the answer user entered must be not changeable it would be great.

Overall: Overall this is a cool and useful tool which beneficial for our daily life. and always great since can be acceible from everywhere through any device.

Capterra loader

Public Forms, Simplified

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Creating and building forms couldn't be more simple. The ability to tie them to Google Sheets is also simple and amazingly helpful. I've used Google Forms on all sorts of different projects: everything from Expense Reports, Delivery Schedules, to Public Surveys. They've got tons of options to pick from when creating your form: to get just the right information that you're looking for, while gathering the information that you need!

Cons: Google has knocked it out of the park with this one: the only real Con would be the limited options for customizations on appearance. You can add some color schemes to your form and a logo, but otherwise: it's limited in the way that it can look.

Overall: Company wide we use google forms to survey our employees, track expenses, and schedule shipments. I've used it to find volunteers and gather opinions from the public. It's a flexible, easy to use tool that we use every day.

Forms made Dead Simple

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Google Forms is an incredibly easy-to-use and efficient tool for creating forms and surveys. Google forms has a very easy drag and drop system where questions can easy be dragged into the form and . Tools such as dynamic page switching, email or response validation, and question formats are plentiful and easy to chose from. This ease and variety of tools makes Forms a very versatile platform.

Forms also integrates well with other Google Suite software, such as with Google sheets were responses can be automatically collected into a sheet for storing responses and more in-depth analysis compared to the internal analytics.

Cons: Built-in response analytics is limited with no way to customize how certain data is viewed, such as with a pie chart vs. a bar graph, or how certain typed responses can be visualized.

The actual format and visuals of Google Forms are very samey, with few customizations to vastly change how a given form can look. This means that it is very obvious when a given form, questionnaire, or survey is created in Forms.

Capterra loader

Used for multiple different aspects of school life.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The whole process of creating and sending out a Google Form is very neat. You can customize the way it looks, which is a plus. You can make questions required or not required. Also, Google may suggest you an answer format to ask for based on the content of the question (like a yes or no question will prompt you with the multiple choice answers). You can also add images and there's options to submit files. This can be used for so many different things, like submitting schoolwork, elections for school clubs, feedback for a club, etc.

Cons: I feel that the compilation of the data is hard to sift through because often there's so much of it, and when you get long answers it's hard to look at them when they're kept in one line and you have to scroll really far in a spreadsheet. This can be frustrating when you want to read one answer. Additionally the text is difficult to read sometimes because there's so much to it - if there was some sort of color coding for this it would be much easier to go through.

Capterra loader

great for home or business use

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: you can keep track of anything with a form, easy to make and has lots of pre-made templates to select from.

easy to view data on the form has a variety of options to view the data, you can have a long form or a form set up as a book doing page by page.

Cons: i don't have any cons i like everything with google forms

Overall: i use forms all the time from tracking data for my online business to being a contact form to being a questionnaire for buyers. the forms can be designed to how you want it to look with so many options, you can set up and share a form in less than 10 mins its that easy and its saved to your google drive for safe storage. the data on the form can be exported automatically to a google sheet for easier viewing

Capterra loader

I use Google form as a non-technical person

Sep 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a non technical person,however I get to use Google forms to create surveys and questionnaires to get ideas,feedback and opinions from my organizations customers.

The fact I am able to use this program,without having to run to my programmer colleagues at work is lovely.Every other quality is only a bonus.

Cons: This is free to use ,therefore I use it to get work done with no financial commitment on my part or the part of my company.Thus,I have got no complaints really.

Overall: I use Google forms to get to know what our customers think about the quality of the service we offer them.Thereby making it easy to know what their reservations are and helping us improve and stay in their good books.

Capterra loader

Easy and simple surveys!

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms are in its context very simple and easy to use. Anyone with a little bit of computer fluency can efficiently build up a basic survey form. However it doesn't stop there. You can use the options such as bullet points, multiple choice questions, fill in questions and images also to make it more interesting. Sharing is also very easy. Either you can send the link or share direct with the email. Reviewing responses is also easier as they allow you to see them on a spreadsheet.

Cons: Customization options compared to other survey softwares are very limited. When sharing the survey link via email you have to add each email address manually. It would have been better and easier if we could upload an email list.

Overall: I have been using Google forms for the last five years. Beginning with getting feedback from clients on banners, to employee feedback I have found Google forms have worked best with me both because of its simplicity and ease of use. The spreadsheet view of responses has helped me a lot to compare results and responses for a proper analysis and reporting.

Google Forms is a Survey Rockstar!

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I primarily use Google Forms to do office-wide surveys, and it is an easy to use platform that enables me to customize the questions and what answers I want from my team.

What I like the most is that whenever you do a survey, it provides you suggestions on how you will formulate the survey type of the answer you would want to be based out of the question you formulated which is most of the time spot on. I also like the functionality of Google Form that whenever you put another survey question, it will give you a recommendation on the format.

Google Form made it easy for me to collate information too. Once you receive an answer, it will immediately transfer it to an online excel where you can see the results real-time (individually or by batch). You can also download it as an excel file to make sorting and filtering easier.

Cons: The only thing I least like about this software is the that the template and survey types I can choose from are not that many. It is also plain and sometimes looks very formal and boring.

Overall: It is free, and it makes doing surveys and collating data from the survey easy and fast!

Capterra loader

Need a Form? Turn to Google Forms. Seriously.

Dec 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a super easy, super basic form builder that pretty much covers any need I've had as a freelancer for the past five years. There are so many field options available and you can break your form up into pages (especially good for research data gathering forms). Also, the answers are editable, which my users found to be extra handy. On the administrator end, it's super easy to see who has responded, their responses and you can download all the data into an Excel spreadsheet for further data manipulation. Love it.

Cons: I wish it was more malleable in the aesthetics department. The form cuts right down the middle, no biggie, but you can't do much with the background or header. Honestly, trying to even build a header that doesn't get stretched out of proportion is an exercise in futility.

BUT let's be honest: Do your users really care about the pretty? Or are they there to do a thing? Yeah, so this only really takes a 1/2 star off my like (but you can't pick half a star on Capterra).

Even nontechnical person can use it to store responses

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for common user with average knowledge of computers.

Superb interface that gives clarity about all the functionalities they are providing.

Can make forms easily just by drag and drop of the elements.

Any types of data can be added to the form response. Developers can add regular expression to give the extra validation.

Cons: It gives Very limited customisations in the forms.

The limited templates for look and feel of the forms.

We Can't add any APIs if we want.

There is No provision to add some Html or CSS by our own so as to change the UI of the form.

Overall: Easy to use responses getting tool to analyse my data.

Capterra loader

For all the questions you'd want

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Free!

- The functionality is quite encompassing and there are numerous formats of questions (i.e. you can create a long-answer question or a 1-2-3 question or multiple-choice, or even a question where people have to rate each line based on the scale you provide etc.)

- It integrates seamlessly with Google Drive (because, duh, it's Google Forms) and has the option to create a spreadsheet with the collected data.

- It's good for both business purposes, educational (there is an option to make the form a test), and personal (for example, a poll for who'd like what on their burgers)

Cons: - I'd love to implement logic (as in "if you say yes here, you go to this question, if you say no, then you go to that one."

- Sometimes the top picture fits weirdly or is blurred (despite being of a good quality and large resolution intitially)

Overall: We have done numerous polls using Google Forms both for our business partners' feedback as well as our own team members. It's been awesome!

Capterra loader

Best Simple Digital Option for Collecting Data from a Group

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms is easy to use - There isn't really much of a learning curve before using the application. I also like the fact that Google forms has a lot of functionality, like you can add images, and even videos to your google form questions.

I also like the the fact that you can add different types of questions - multiple choices, short answer, long answer, yes/no questions etc. This helps to make the form more interesting.

Another awesome thing about Google Forms is the awesome templates that come with the application. This can really save time if you don't have time to do a form from scratch.

Cons: The only challenge I face with Google Docs is that it is not intelligent enough to tell you if the form has an problem/error when filling it. You have to constantly test it out before officially using it.

Overall: I love Google Forms. It really helps us at work when we need to digitally collect data from a group of people.

Capterra loader

Another excellent Google application that gives us a great privilege: Interaction

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I say that Google Forms gives us a great privilege that is interaction, I say this because thanks to this software we have been able to create forms and surveys that have not served to generate higher levels of interaction and optimization of our functions at work.

On the one hand, we prepare these survey forms for users of our aeronautical consortium in order to collect all the impressions of users who have both positive and negative impressions of the service we provide. Also, it allows us to use these forms to the workers of the consortium, in order to establish a profile of weaknesses and strengths in the structure of the work and thus establish better objectives and goals both individual and collective

Cons: A great software with excellent virtues, which, and in the words of all the workers of the consortium, has allowed us to improve our work functions in an incredible way. I have no objection about the use of this software

Overall: This is another wonderful software that should be included in your list of software to use in your work space, and the reasons are over, so do not waste more time and acquirer

Fast and easy surveys

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Creating a survey is amazingly easy and beautiful to do with Google Forms. Personaly, I like having a great variety of choices available and when it comes for creating a question which I need to have in surveys I can easily choose between multiple choices, checkbox, dropdown or even grid style questions. All answers are immideatealy available for analyzing with beautiful variety of graphs which allows you to understand collected data more easily

Cons: I didnt like that Forms is missing a cruical part for creating advanced surveys - conditional logic. Without it all the forms are just same and you cannot easily survey just candidates who are your main goal. You also have to type in questions that some parts are not aplicable for examinee if they previously chosed some other answer.

Overall: If you need fast to create surveys with which you can guarantee anonimity I would reccomend Google Forms but if you are looking for survey systems which have conditional logic integrated, you should look for more sophisticated tool.

Google Forms- Easy survey tool to email clients

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software because of the value (it's free!) and how much success we have had as a company using it. We use Google Forms to send out surveys to our catering clients about their service, food quality, etc. We used to email questions to our clients following their experience in an email, but we created this form (in a matter of minutes) and it looks so much more professional and helps us quantify everything on a scale of 1-5 so that we can see where we are lacking and where we are shining as a company. I LOVE that you can email the form to the client and it includes a link as well as imbedding the survey in the actual email so it really makes it super easy for the client to click through the questions quickly and submit them back in a timely matter.

Cons: It doesn't look as clean and professional as I'd like, but that is just a personal preference. For a free survey service I definitely prefer it over a website such as surveymonkey.

Overall: Since using google forms our survey return rate has increased significantly! We were getting 1-2 surveys back a month and now get 20-25 back!

Google Forms - Daily Use

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really user-friendly; anyone can set up a form quickly and easily. Forms can be used to accomplish multiple functions in a work environment and the way the responses are stored in a Google sheet makes the data fairly easy to calculate.

Cons: I don't like that if you accidently shift anything on the Google Sheet where the data is stored it messes with the functionality of the form. We've had a lot of problems with this and it is has interfered with our work.

Overall: We use forms every single day to accomplish multiple functions. Overall, it's a simple solution to gathering important data from multiple sources.

My own personal database

Aug 07, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Creating forms has never been so much more satisfying. Everything is done automatically for you all the data is collected and arranged into a nice spreadsheet. The best part is the ease of customising the way it looks that will help me satisfy my presentation and the user.

Cons: There are so much feature and different ways to get data that it can be overwhelming. I wish there was some colour coding so that it be easier to look through but I guess if you get more data, it be really pointless and it will be better to convert the data into something more presentable.

Capterra loader

Free way to garner informations from customers.

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to use Google forms and the fact a lot of our customers who answer our Google form surveys,are already familiar with the tool .Meaning Google forms is known globally.

I like that it is free to use and the fact it has a mobile first approach in terms of the user interface of the tool.Thus making it easy for survey respondents to have an easy experience while accessing our surveys on their smartphones.

Cons: I think this is a near perfect tool,and I wouldn't want to complain about anything since it is free to use anyways.

Overall: I use Google forms to create customer focused surveys and quiz ,which enable me get important insights into what our customers think about our products and services.Ensuring we never loose touch of them.

Great, Free Forms for Your Business

Nov 25, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is a great, free way to create a form and analyze the results. Within Forms you have a lot of freedom. You can make questions with multiple choice response, or open response. You can also easily edit the design and background. It is quite easy to create quiz or basic form.

Cons: As is most Google products, they are very simple and easy to use, but they lack some advanced features. It is easy to learn the basics, but Forms doesn't go much deeper than that.

Overall: Overall it is a great, simple product. I use them all the time to create basic quizzes for my students.

Capterra loader

Anyone and everyone should use Google forms.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Google forms as the default medium to get user feedback and opinion on sample user interface and mockups I create.From my smartphone device,I am able to create surveys in a matter of minutes and get responses a few minute later. It is free to use and is amongst the most intuitive surveys tools out there. Anyone can use Google forms ,and it is free to use.

Cons: You must be a gmail user to be able to use Google forms.However,I will think this is a little sacrifice when placed side by side ,with the resulting benefits to derive from Forms.

Capterra loader

More robust than you probably know

Nov 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's surprising how many features are available with Google Forms. You can pretty easily design and create in depth surveys and other products; it's quite versatile. They have a fair number of attractive templates to choose from or you can customize with your own design (if that's an option for you).

Cons: Given that this is a free, open tool, there are inevitably going to be limitations. Like me, you'll run into that 1 thing that it can't do that you wish it could. This isn't available to everyone but if you have some dev background or if you have access to developers, you can probably get the form to do what you want it to do, but, as is, you may find it can't do everything paid tools can do. Also: It has a pretty distinctive look, so most people will be able to recognize it as a Google Form (if that matters to you).

Overall: I've used Google Forms to gather information and conduct research about products I'm planning on selling and testing. The interface is attractive and easy to use from the end user standpoint. It's helpful that the data automatically is imported into a Google Sheet so that I can quickly review and manipulate the data I receive via the Forms.

Quick and Easy Way to Create Surveys and Questionnaires

Oct 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Google Forms provides a use interface consistent with the G Suite of Google office productivity applications. Any user with basic computer proficiency can create simple forms in several minutes. This is useful for situations when simply using a voting button in an e-mail is not enough and you do not want to involve some third party site that transports the data through a web service. With Google Forms the data is simply stored in a Google Sheets spreadsheet which can then be incorporated into a chart or graph.

Cons: Google Forms is limited in certain areas such as visual customization. There does not appear to be many options for customizing beyond the initial presets for a basic user. Short surveys and questionnaires are easy enough to make but some of the advanced features like creating nested, conditional forms quickly becomes cumbersome when making lengthier surveys.

Personally better than excel!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy to use functions, I like that the cells are bigger than what excel provides. It is over all less complicated than microsoft. I like that I can make my form into a PDF, CSV, so on and so forth! I love the automatic save feature and that two people can work on one sheet at the same time!! BEST OF ALL ITS FREE! We use it daily here at work, I don't know how I could do without google sheets!

Cons: The only I could say that I like least is the quick find.

Overall: My overall experience with Google forms has been nothing but good stuff!

Simple and effective forms!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Making a form with Google Forms is fun and easy. I love the fact that I can create my own forms from scratch or choose from the ready-to-edit templates.

The drag and drop function is a nice addition, it let me create forms easily.

Surveys are a great way to communicate with your audience and making them with Google Forms is very effective.

Lastly, the forms are very easy to share after I finished building them.

Cons: No issues! I love that it is free, simple and very effective!

Overall: I created a lot of forms with it and I love using it.

Great interface and usability!

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface of this software is extremely easy to use! I love this tool and use it not only at work, but also in my personal life when making plans with friends and family. We typically use this for event registration purposes and have loved it! We often collaborate with other organizations to host our events and the ability to add them as collaborators is invaluable. The software stores all if the information in one place that we can have access to and presents it in ways that are easy to manipulate to what you need.

Cons: Sometimes we only want to share certain pieces of collected information and I haven't figured out how to do that at the moment. There may be some feature for that that we are unaware of, but at times there is only select information we want to share with people so at times we will download what we need before sending the link to other collaborators. A feature that would allow you to only share certain information would be most helpful.

Overall: Overall it is great! As I mentioned above I also use this in my personal life when planning large trips with friends and need to get input or polling my small groups to see what topics and information they are most interested in learning about. It also helps that the mobile version is just as easy to use as the desktop version!

Convenient and easy to use.

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My favourite part of Google forms includes its simplicity,the fact it is free to use and also easy to use for short,quick survey purposes.More importantly, I use Google forms because its survey templates are mobile compatible ,meaning that all surveys and short questionnaires I create with Google forms is easily viewable by my target audience ,no matter the screen size of their device.

I like that I can use Google forms from all locations and across different device type because it is cloud based,just like all Google services.

Cons: Am unable to create my own templates and themes.Will be a good development ,if Google makes it possible for users to be able to do this as all current Google form templates and themes have now been over used by thousands of people,and thus have become stale.

Overall: I use Google forms to create short surveys and questionnaires for marketing purposes.

Google Forms = 10/10

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms creates high quality material that I can confidently use with volunteers & clients. Customizing sign-ins, volunteer forms, client registration, etc. was so easy and quick. All of their responses gets logged into an excel sheet for me, so I can quickly search info I need. I absolutely love that Google Forms is a free service for my nonprofit and is so reliable and simple for people of all tech-backgrounds.

Cons: I only wish that Google Forms had the feature of adding a payment option to a form.

Perfect for Dissertation

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I was able to easily create a survey for the study for my dissertation using Google Forms. The form was easy to create and to edit. In addition, the logic of the form allowed users to continue with the form only if they agreed to the agreement (which is required by IRB). In addition, I was easily able to download the data and analyze it using the features and function of Excel.

Cons: I prefer the old forms better, and I appreciate the ability to have the option to use the new forms or the old forms.

Google Forms is a Process Game-Changer

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Can connect forms to PM tools for easy process improvement.

- The tool is free.

- Easy way to get polling information for free.

- Works pretty flawlessly.

- Lots of additional add-ons available.

Cons: - Google's support doesn't exist (but the tool's free).

- Could have a lot more features.

- They don't seem to invest the Dev resources into it that they do with others.

Overall: Google forms has really allowed us to improve our processes temporarily for free. There are tools that do the things we set up with it, but you can't beat the cost. I love Google Forms.

Great for collecting quick data

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing about Google Forms is that it's compatible with other Google apps which makes it extremely easy to upload the data collected into a Google Sheet. It's easy to use and I can keep tabs on the results from my phone.

Cons: While there are a lot of features on Google Forms, you sometimes have to reformat your question to make it fit into one of the formatting styles. It can sometimes be tricky or look busy if you have to collect Likert-type data but is manageable.

Overall: I often collect data on teacher experiences for my job (for example, to rate their familiarity with topics before and after providing professional development). With Forms being part of Google, teachers are familiar with the format and are more likely to respond than if I send an external link. It's easy to assess the data. Charts are provided if I need to take a quick look at results. However, it's easy to load Forms results to Google Sheets if I need to do more statistical analysis.

Capterra loader

Google forms, the future of forms

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google forms is king, giving every one a lot of customization options. From background to the actual inputs. This may not be very big, but being able to slap you company logo and colors is a big thing specially for those small companies. It gives a very professional vibe that removes any doubts from people receiving the forms you want filled out. Over all its the go-to platform in this day and age where you need forms still done.

Cons: There isn't really much not to like about this product.

Review For Google Form The Best way to get instead survey

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The features of google form is very easy to use. If someone have least knowledge about computers he or she also can understand the features about Google form. When create a google form there is a specific feature call require when required added to google form user cant submit that form without fill required field. After getting reply for the google form user can generate charts for the given answers without changing anything this is the one of the best feature of the google form. For who are doing survey using internet this is the best way to do it very quickly and easily.

Cons: If you want to create a google form you must have a google account without google account anyone cant create or access google form.It is necessary to have internet to be able to use this tool.There are some security concerns. The user has to create a good password and protects it to increase the level of security.The design customization is very limited.Advanced Users may be designed using tools to get more goals

Overall: For me Google form is the best way to create a form using few steps. If i want a create a survey google form is the best way to do it. when you have a least experience about internet you do not get much trouble with google from.

Great way to capture information or for surveys

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I typically use google forms for sign in sheets at different events through our organization. I select certain fields that I am able to set as optional/non optional to make sure I get certain contact information. It's very self explanatory on how to use. You can also open the whole list in an excel document very easily which is so nice when you need to run specific reports.

Cons: The share others responses feature will show people what others chose/ wrote if you don't remember to turn it off. The way you view data is very irritating as well, you can only see each option one by one or all at once. There is no easy way to read the results.

Great form builder. Could use some extra features on viewing/receiving completed forms.

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Has great question response options. (Multiple choice, drop down, checkbox, file upload, etc.)

Can easily make questions optional or required.

Jump to different questions based off of responses.

Easily move questions and sections around.

Links to forms are easy to share.

Cons: It would be nice to be able to view a completed form in my inbox rather than have to click the link that is emailed to me to view the form.

Once taken to view completed forms, you have to scroll through all the previously completed forms to get to the new one.

There is no indication in the email that you have received a completed form as to the person who completed it.

You can only delete or print forms. It would be nice to save them in different folders for organizing/archiving purposes.

Design options are limited. It would be nice to be able to brand with our logo.

Overall: Overall, Google Forms does what we need it to do. Some added options/features would be nice, but considering that it is free, I can't complain much. It offers a lot more than other free options out there.

Make Surveys Easy

Sep 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use google forms very frequently to collect survey data and information. It is super easy to have people take surveys in one place and then to be able to see all the data in spreadsheet form and graph form.

Cons: I wish there was more freedom in the different graphs that the data could be displayed in. It would be helpful to be able to include/exclude different items from the graphs as well.

Overall: In education, it is the easiest way I have found to be able to gather a information in a short time and concise way.

Capterra loader

google forms review

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about google forms is not even its ease of usage, the very best and most intriguing aspect of this amazing platform is the fact that everything gets synced with your gmail account. With google forms, collection, analysis and share ownership. This tool works just fine for me as an individual and its usefulness can not be underplayed when it comes to sharing files and documents with my friends who share the same interest with me.

Cons: the downside of google forms i can really wrap my head around as of now is the unavailability of an offline version, which means you have to be connected to the internet at all times in order to be able to make judicious use of this tool. In addition to that, you need to be familiar with technological terms and resources before you can find your way around the platform. it is a great tool nonetheless.

Capterra loader

Many need surveys and basic forms done easily at no cost, Google Forms is a great tool for this.

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Anyone can set up a form easily; you login, pick the questions, set up the basic look and feel, and with a few clicks can have the settings done. While very limited in what you can do, for many this is a big benefit. By simply linking to a page, you can use this in many ways - I've seen unsubscribe forms for people sending emails outside of a vendor, in surveys for a non profit that couldn't afford a paid one, and didn't have the time to learn other tools.

Cons: The limitations in design , you have to ask for an email first, instead of being able to put this lower on the form. Embedding the forms is possible, but it's not elegant and a bit wonky, so best to use it by linking to Google's Forms, which allow you to put a basic header graphic on the top and tweak the colors a bit to make it similar to your site.

Capterra loader

Great for Gathering Info Quickly and Efficiently!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is an easy way to get information from others via a web form. The forms are very simple to setup, and offer different field types and options. The form is then simple to send out to others, and compiles the data that people fill out into a simple Google spreadsheet for you! This makes the form answers / results easy to save, organize, and share with others as well! I highly suggest giving this a try the next time you need to gather information from people online!

Cons: There are a limited number of themes for the forms, but that's okay. They are clean and simple and don't distract from what they are intended to do.

Overall: I've used Google Forms to gather info for a number of projects. Some were projects I did coordinating volunteer efforts for my kids' various school groups. It was great to use as sign-up forms, to get feedback from people, and to gather email and contact information!

Google Forms has helped us improve our data tracking and data inputting at no extra cost

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software enables us to more easily gather and input data which make up a database which can then be used to build reports for clients. They are no extra cost to our GSuite account and are really useful tools to take advantage of in your business.

Cons: With all things Google, if there is an error support can be hard to find, but if you have a GSuite account you will have a direct chat so there shouldn't be too many issues.

Overall: Build your own and customise your own database.

An easy-vital tool to gather data and survey.

Dec 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a free tool to collect data online

-eliminate the hassle of paperwork.

-Easy creation process.

-There are number of options to select from i.e. which information is required.

-inside user interphase, a wide variety of templates to chose from.

- it even allows conditional statements to put in the form.

-Automatically entered in to excel spreadsheet.

Cons: -Despite all its usefulness, sometimes the user doesn't share their personal info due to lack of trust. (As I believe so)

-one can't see whole data in terms of numbers. Its always depicted in charts.

-Their sharing function is a keep to watch option as user share forms to other people.

Overall: overall it allows me to share an opinion with my friends and colleagues and also enables me to put the survey in a super easy way; which is quite essential for the growth of a business.

Google Forms, the best way to create a simple survey or form.

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was very easy to use to both create and take surveys. The software also provided great analytics tools that showed summaries of your data, that could then be saved as a google sheet spreadsheet.

The software was free and online with no paid upgrades, so you would get the full version at no extra cost.

The software had a variety of handy question types, that sometimes used AI to help you fill them out.

The software had tools for teachers such as Auto Grading and a quiz format.

The software allows people taking the form or survey to upload images/files as a response to a question.

Cons: The look of the forms when shared did look a little bit informal.

The software doesn't have an API for developers

The software did not provide a more advanced way of creating a form (HTML, etc.)

Overall: Google Forms is great for getting a form done. The end result will always look okay (depending on your circumstances), be functional and provide great analytical results.

It is completely free which is a plus for anyone on a budget, but it doesn't have all the features that some other form software have. The pros outwiegh the cons heavily, so I think google forms is worth a try when you are making a survey/quiz/form etc. next!

Capterra loader

Easy to use, share and edit

Sep 18, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms is a major tool to survey and make plots of results in google sheets with an easy integration and a variety of quesions and templates to create your formulary.

Cons: The visual is a bit old (it's the same for more than 5 years) and the edit of the forms (once you already insert data on it, or is it complete) could be better for the "manager" of the survey.

Also, sharing links for those who began to use right now are not as clear as it could be.

Simple, clean menus, easy to use

Jul 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has full functionality similar to Microsoft excel except easier to navigate and if you have a computer you have access to it versus having to install the software like Microsoft it updates itself so you're always using the most current pictures available

Cons: Some of the advanced features that you were used to and Microsoft aren't available unless you install it and it's just an extra step not a big dislike just extra work sometimes

Overall: Free and universal!

I use forms for everything and love it!

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms allows me to easily send out surveys, forms, and sign-ups to my entire team. I use this program weekly, and love that it allows me to collect and track data, and can auto import it into a spreadsheet for me. This tool is essential to my job. It has made recent updates to allow you to customize the design of your forms and you can add/upload photos and personalize color schemes.

Cons: The e-mail capture feature causes some problems, as if I use the collect emails feature I can only send the form to those with the same e-mail address as myself, and sometimes I use it for people outside of my division.

Overall: Forms has let me collect data, preferences, and interests from my coworkers, at times in an anonyomous setting that allows for great employee feedback. My job would be much harder without this tool.

Create systematic surveys with Google Forms.

Dec 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy interface and easy process of creating any forms makes it my favorite software. With Gmail account I can use this service easily. It is very well integrated with all Google products. It also provides various themes in various categories to make your forms beautiful.

Cons: Its dependency on internet connection is something which I don't like much. In a sense of internet connection I can not access my stored forms also.

Haven't found anything to not like!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me, its biggest pro is that it's cloud-based. The fact that I can pull up a sheet on my phone or any other computer with internet access is hugely convenient! It's also simple and intuitive to use. The sharing ability is a big deal for me as well. There are also plenty of templates for various types of projects available from any number of sources available for free! I found an hourly employee time-sheet that automatically calculates the hours! I took and tweaked it a little for my purposes and now I use that as my time card at work!

Cons: What's not to like? Admittedly, I'm not anywhere near a pro user, so I don't know the limitations of Google Sheets compared to MS Excel or a similar application, but for my purposes, I have zero complaints about Google Sheets.

Overall: The overall experience is overwhelmingly positive. In my organization, we use it to keep track of weekly attendance, budgeting, and hourly employee's time cards. Two thumbs way up!

Favorite Way to Collect Data/Opinions

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this software collects the data and allows me to view each response individually and also as whole. It also allows me to export it as an excel file or a google sheet file. If I export it as a google sheet, it automatically updates my data as more people respond to the form. It's a great time saver. The data I collect is not confined to a laptop, but always accessible since it is tied to my google account.

Cons: I do not have anything negative to say about google forms!

Overall: I have used Google Forms with my track organization for the past few years. I've created forms for our club registration, t-shirt orders, track meet sign ups, feedback surveys, and more. I've even used it personally when collecting information from my child's classroom teacher to share with other parents. I would recommend this software to anyone.

Great for surveys

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the mobile-friendly, modular configuration that makes it easy to add new questions and even gives suggestions for the type of format - 10 in all - that might best fit the question. The "Responses" tab provides a complete report of responses including colorful pie charts for multiple choice answers. It's great that you can also print (usually way too many pages, but could be saved as a PDF) or download the data as a CSV file that will easily convert to Excel.

Cons: I like to take screenshots of the pie charts as well as the responses to "Short Answer" questions for some reports to share with others, but if there are a lot of typed responses, you have to scroll down the box and do a number of screenshots until you capture all of the responses. That said, I also understand the impracticality of formatting the response boxes to be tall enough to hold every response.

Overall: I've used Google Forms for everything from a vote for the favorite family reunion t-shirt color to audience surveys for the children's theater company I work for. They display nicely and totally uncluttered, and with the downloadable reports, Forms are fantastic option for individuals or organizations.

Google Drive is an Incredible Free Solution for form needs

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: The forms are slick and good looking. They are easy to distribute, and share amongst people. I have been impressed and happy that Google has also allowed you now to upload documents.

Cons: The backend management can get really messy really quick if you make updates or have conditional formatting ( If you answer this way then here is a set of new questions ) It is all managed on Sheets which can get very long and cluttered.

Capterra loader

Our chemical forms come from this incredible software

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Google platform has had excellent innovative ideas that have materialized in high performance software, among which is Google Forms.

Software that has allowed us to establish the most complete forms of our research list for a year, providing high quality products that can be exported and presented to any audience, researchers or investors.

These benefits described above deepen more because you can connect with your email gmail, making these forms itinerant products, an important element to take our forms anywhere without the need to have external storage devices

Cons: Like other software that we use from the google platform, we do not have any objection or claim that we should mention here.

A nice tool to make surveys quickly and easily.

Dec 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What I like most about this software is that it is a free tool with which you can gather information about different topics in a very easy way, so any user with basic computer knowledge and with a gmail account is able to create Surveys and forms in a few minutes. This is a useful tool to know the opinion of customers, colleagues, friends about different topics.

Cons: What I like least about this software is that the options it offers for design customization for the form are very limited and sometimes makes it difficult to make forms according to major business requirements.

Overall: In general, I use this software to create surveys and forms that allow me to know the opinion of clients about the services provided, as well as to know the opinion of my colleagues about new projects, tools and services.

Love Google Forms!!

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love everything Google! and Google forms is no exception! We use this for all kinds of things..... agent assessments, surveys, agreements . I love how you can customize it for your company and that all the responses can then be put into a report!

Cons: Could use more templates to choose from for layout and themes. Maybe more updates in that area.

Overall: Vey easy! I can put a super professional document together very quickly!

Helpful Online Forms

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Google forms is very helpful because it allows people to fill out a multi-type question form or exam online and then all the answers are nicely transferred into a database. We use this form for interns to apply online at our church. All of their responses are then placed into a nicely formatted form for us to review. We can review them individually or we can read everybody's answers together for each individual question. I have personally used it to get feedback from people on personal projects I'm working on and love it.

Cons: I don't know if this is a con or not but one challenge we've had with google forms is that once you have put the form online it is hard to change or edit.

Overall: Highly recommend google forms due to it's ease in use and because of the online access it gives people.

Google Forms Review

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease at which a user can create a quick survey or feedback form is fantastic. The question elements feed directly into a spreadsheet, making compiling and analyzing responses easy. With basic spreadsheet formula and formatting knowledge, Google Forms can be used to create anything a coordinator would need to manage a volunteer program or other participation-based group activity.

Cons: The main drawback of Google forms is how easy it is to use. To explain - when working with Google Forms, there is a feeling that the user can duplicate the products or services of more expensive databases or survey services for free. Indeed, this might be the case on some scale, but I would caution anyone looking to use Google Forms replace a dedicated survey service like SurveyMonkey or other company-provided database. For small organizations or small projects, Google Forms is a great tool. When scaling this service, however, security concerns and time required for data analysis quickly become more than a user expected.

Overall: Overall, my experience with Google Forms is fantastic. I strongly encourage anyone in coordinator or management roles to be familiar with what this service can do - both to make use of its' flexibility and capabilities, and to use it as a benchmark against which other similar services can be assessed.

A great tool and product!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms allows a variety of different templates and designs to use with their software. I am able to customize the different questions in the form with ease and they have a variety of different designs to chose from to best fit the form I am using.

Cons: There is just a lot of different ways to customize it may become overwelming at first, but once you get the hang of it, it is very simple to use.

Forms are sooo easy to use

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this feature. I am able to get a huge amount of data from a large number of students with google forms. I have students apply for a class, nominate superlatives, and answer survey questions for our yearbook. I love this feature.

Cons: There is nothing about this program that I don't like!

Overall: It's amazing how much data and information you can get with this program. I can't rave about it enough! Very user friendly.

Capterra loader

Create easy and fast online surveys with Google Forms

Jan 12, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Google forms is a free tool that allows you to apply and answer surveys in a few minutes easily and quickly. What I like the most is that it has multiple features that make it possible to create very attractive and functional surveys, at the design level it offers the possibility of choosing different colors and placing images in the background. Another advantage of this software is that it saves the answers obtained from the surveys and then analyze them, we can also send the forms by email or integrate them into our web pages and social networks. Google Forms is the best alternative when creating surveys as it allows unlimited questions and answers at no cost.

Cons: The only negative aspect I can mention about Google Forms is that the use of the internet is mandatory and that is a real limitation when it comes to applying and responding to surveys. However, my experience has been quite satisfactory and I consider it a very powerful tool.

Overall: Google forms favors the internal communication of our company, this software has allowed us to plan events, know the opinion of other members of the company and customers and collect all kinds of information in a relatively simple and efficient manner. The results obtained can be analyzed and shared to make strategic decisions and implement improvements.

Capterra loader

Nice and Sweet No-Nonsense Q&A Tool

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool is very good for making surveys right here, right now without getting overwhelmed by formatting and doozy UI. If you know what you need - this tool will help to realize it.

I've been using this tool in two ways:

One - as a Q&A surveys where users could type their own answers.

Two - as a static questionnaire where users could select an answer they preferred or thought to be correct.

Both ways work really good and this opens up a lot of insights with ease.

User Interface, both back and front are easy to follow and there are no complications in getting to know how to use it.

Cons: There are some limitations in formatting the survey, but it is mostly a matter of taste and not a technical limitation. Although i would've liked more room for customization and more sophisticated question formatting.

Overall: Easy to make surveys. Easy to pass surveys. Accessible design, serviceable features.

I love this tool

Dec 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very friendly, intuitive, basic, anyone can develop a survey for contacts, and advance many job and personal tasks. The possibility of saving the answers and exporting them in excell allow a detailed analysis of them to proceed with plans and strategies. In the day to day is very practical because you can share the link of the survey through other social networks, and for those who fill it, the advance bar allows you to exit and re-enter without having to start from scratch.

Cons: Being associated with your google account, with the same one that you set up your phone or check emails, makes it vulnerable to hacking. For the rest I think it's great, with a good password, you can solve many work activities.

Overall: Magnificent experience, I use it often for surveys on labor climates, decisions to communicate ideas, and also for the launch of specific products, the advantage of having the gmail accounts to survey is unique.

Capterra loader

Google Forms - Easiest web based tool to build forms and collect data

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: * Extremely easy to build any input form and gather data.

* Data is obtained in a google sheet ; So further analysis is easy.

* Supports many form controls like radio button, date/time selection etc.,

* Authentication via google account is possible to prevent anonymous submission.

* Has many themes and can create custom theme and look & feel.

* Supports pagination to create stages/blocks.

* Rule/Value based visibility or navigation is supported. Can create different form inputs for different conditions.

* Supports plugins/integrations to create complex forms.

Cons: * No version history to recall to previous form version.

* No support for other means of authentication apart from google account to fill the forms.

Capterra loader

The easiest way to quiz or get information from groups of people

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is an app that allows you to make forms, quizes and/or questionnaires about any topic you need. You can organize trips, make a quiz for a class (it even gives the option to add grades!), or even make forms for clients to fill in with information you need to provide a better service.

It has many different answer options,from multiple choice to paragraphs, to checkboxes. It also has an autofill option, which Google uses to suggest answer options. This can save a lot of time and allows user to make forms in a question of minutes. You can also add images and videos within the form, allowing you to make a more personalized type of form.

After you have finished, you can send it via e-mail to anyone, and you will be able to check the answers and have charts and spreadsheets from them, allowing you to esily visualize the data you have acquired, and to make better business, trip or personal decisions now that you have clear data in your hands.

Another useful feature of Forms is that it allows you to share the link with other users so they can modify the form themselves, facilitating group work on the same project. You can also allow people who answer the quiz to be able to see the results so far, which is a great option to have.

Cons: There are not that many options for personalizing fonts or colors, at least not for users who do not work with programming, but otherwise it has very few drawbacks.

Overall: It is an amazing tool to organize big groups of people for trips, contests, and to just check up on the opinion of clients about topics like your webpage or service provided. It is a great tool because of how incredibly easy it is to use. I would recommend it to everyone who needs a fast way to obtain information from clients, classrooms, or any other group.

Capterra loader

My Experience using Google Form so Far

Oct 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This product can be used to create wonderful forms with hats input where you can chose to make any field compulsory or not. It is a wonderful way to get feedbacks and I've used it a couple of times to organize online voting. Once you get a hand of it, different fields and forms can be easily created as well as duplicated. Another good thing for the product is the ability to put media within fields of a form to pass nore info, add adverr, etc.

Cons: The software is limited and a bit "old-fashioned". It still uses iframes which is pathetic. The iframes can't adjust to the length of the form when it is embed in a webpage, forcing users to scroll.

Overall: I've personally used this form to setup and manage recognition on campus nomination and voting forms which was a wonderful experience to myself.

Capterra loader

Google Forms is a good option to create surveys easily and for free.

Jul 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Google forms are an excellent alternative to create surveys and analyze their results. Its design is totally responsive, it adapts to all platforms and devices, so there are no limitations to access and fill out the forms. On the other hand, I consider that its best feature is that it has different tools that facilitate the analysis and interpretation of the answers obtained, since it allows you to observe the answers in real time and place them in graphic form or as you wish.

Cons: In general it seems to me that the software works quite well, there are no negative aspects that I can emphasize in my experience.

Overall: It is a free tool with pretty good features. It has facilitated the process of gathering information for the means of creating forms.

Capterra loader

Surveys for everyone!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Me and my team have been using them for some time now. It has helped us to manage some information that was being handled manually and to get the feedback we've been needing.

Cons: One thing I'm not in love with about this software is that I'm not able to use it or modify it in my phone, unless I go to the browser. I would expect to have it included in the app in the near future.

Google form is Free and Simple

Dec 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is free and very simple to use. I use G-forms on almost anything: checklists, data collection, polls and survey, interview form, etc.

Cons: I couldn't get the timeline photo on the perfect resolution when I use my own photo as bacground. It would also be nice to be able to change the button text like 'Sign Up', etc.

Overall: It's a great tool for SMEs. It does the job of a form.

Capterra loader

Simple tool for complex questions

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google forms is beautiful because of it's simplicity. They are adding a few features such as including images and more complex question structure, but honestly, I hope they don't over complicate it. I use it for everything from choosing pizza toppings at a group retreat to collecting course feedback.

The key is having both a simple summary of results and an excel export. With raw data in excel, you can get as complex with the analysis as you would like.

It's good looking, it's super easy to use. It's free. A game changer.

Cons: I wish that multiple answers would be saved as separate columns vs. comma separated, but that might be personal preference. Just find it easier for complex analysis.

Form-idable!

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Forms is a very reliable tool that we use on a daily basis, it's super easy and fast to setup and integrate with any existing website. Form entries are automatically saved on a Google Sheet spreadsheet so you can take further actions with the data. And, it's free!

Cons: It does not include certain question/entry types or formats that other tools do.

Easy data collection and organisation

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Its automatic integration with Google Sheets is what i like the most. As soon as responses are made, it automatically makes entries into my Google Sheets. Thus, it has really made task of collecting data or survey easier.

Moreover, it also allows to edit response to user and the changes are updated in my Google Sheets within seconds. There is no manual work required.

It also has settings to turn ON Notifications via email when anyone fills in my form.

It is very organised and I can also customize the form to give it various looks are per the requirement.

Moreover the form template is saved in my drive so I could reuse my form anytime in future.

Cons: Google account is a must to fill a form. Rather i would like if responses could be filled by anyone and we could put password for protection.

I think the way we can share form with our clients needs a bit more features.

Overall: It is really a great tool to quickly collect and organise data. Just needs a bit improvement in the way by which we could share forms to the desired audience.

Very impressive!Great helped me!amezing support

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: this software makes me amezing in this software i used for my site subscription menu its help me a lot and thats why my work is going to be so easy.and what a support very impressive!

Cons: these software sliders are awesome!this software i used for my website subscription and its make my 50% work faster and great communication i got very impressive support!

Very Easy, User Friendly

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very much like Excel that most people use in the day-to-day business world. It's so much easier to use Forms in a shared drive so everyone who needs it can use it, as opposed to creating it, emailing to people so they can make changes, they email it back, etc. So much more efficient like the other programs in the Google Drive group. It's so easy to use, especially in the age of people working remotely. I love this program

Cons: The only thing I don't like is trying to convince my colleagues that it's better than Excel!

Overall: This works well for me when I'm working with a co-worker remotely. He works on his part and then I can review to see what I need to do next.

Google Forms is a fantastic way to collect and organize data

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using google forms. We require our supervisors to fill out a daily form that documents what happened for the day, and it imports it into a google spreadsheet. It is great for documentation at work. I also used it to collect addresses for my wedding. It worked great.

Cons: I don't like that they took away the question hint/description line.

Capterra loader

I use Google Forms to compile data for monthly recaps from my Field Marketing team.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Forms are easy to access and share to my team.

- It's easy to duplicate the same form and re-title each month.

- Team members have no issues when submitting data through forms.

- Accessing past forms is easy via Google Drive.

- Responses are clearly laid out and easy to sort through individual responses or group responses.

Cons: - Specifications for header images are not uniform and require editing on my part to have them look the best.

- Layout customization could use more options.

- Having to upload photos through google drive discourages my team members from submitting photo responses through the form.

Overall: Google Forms makes it easy to organize data when collecting responses from my team to create monthly recaps.

Capterra loader

Ease of use

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: What I liked most about this easy to use software is that it let you create forms online download and print to edit document is wonderful, it simple . It provides way to learn writing form much easier.

Cons: Needed more variety of document could be more different types of forms.

Overall: It helps me in my real estate business and it's very simple with easy to read instruction.