# Page 11 | Google Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Google Forms the right Survey solution for you? Explore 11437 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176571/Google-Forms/reviews

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Google Forms

4.7 (11437)

[View alternatives](https://www.capterra.com/p/176571/Google-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Google Forms

## Showing most helpful reviews

Showing 251-275 of 11437 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Education Management  
Used the software for: 6-12 months

### "Easy to use"

August 2, 2025

5.0

Pros

It is straightforward to use, and you can just use a template and start building a survey design. Numerous features!

Cons

It is part of the Google family, so be clear about the fact that your clients data could be used for other things.

Review Source

AA

Al A.  
Affiliate Marketer  
E-Learning  
Used the software for: 2+ years

### "Una herramienta muy intuitiva para crear formularios"

April 2, 2025

4.0

Google Forms a hecho que la tarea de crear formularios sea mucho mas practica y sencilla para mi, permitiendome ahorrar mucho tiempo y mejorando mi productividad al poder automatizar el proceso

Pros

Un de las caraceristicas que me gusta de Google Forms es que las respuestas obtenidas se pueden ver y orgnizar en un panel centralizado, facilitandome la gestion y analisis de los datos recopilados.

Cons

un defecto que he encontrado en Google Forms es que cuando algunos usuarios intentan abrir el formulario desde un navegador no originario de windows, como por ejemplo el navegador de safari, les da problema y no les abre a menos que usen otro navegador web

Review Source

Holly D.  
HR director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple, secure, customizable software "

December 28, 2025

5.0

My overall experience is positive. Its helpful software and simple to customize and use. Its secure and effective and easily shared among your audience.

Pros

I love the simplicity of this software. Its user friendly with premade templates, customization, and analyze data efficiently. The interface is clean and simple

Cons

Customer support isnt terrible. However it did take some patience being connected to someone who could answer any questions.

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent form creation!"

January 15, 2025

5.0

I've been using Google Forms from my college days up until now. It's super easy to work out as it's made very easy. You can manage individual responses, which is easy when working on specific areas of a project and if you needed to see answers as a whole, it's just as simple! The settings make it easy to ensure nothing is adjusted once a form is sent out too which is very important for the projects i pursue. I can't recommend it enough and will continue to advocate for it.

Pros

It's very easy to use and similar to other paid alternatives. I utilise this web app to get customer feedback on projects as it's easy to manage the responses and easy to setup initially. My favourite area is the settings as you can set defaults for questions and adjust the style of the form.

Cons

There's not much to complain about, it's free to use and very easy to manage.

Alternatives considered

[TheySaid](https://www.capterra.com/p/10023372/Theysaid-AI-Survey/)

Reason for choosing Google Forms

This is fairly new to me and the AI seems very helpful when you're stuck with a question for a specific project.

Review Source

FM

Flavio M.  
Senior QA Analyst  
Banking  
Used the software for: 2+ years

### "Scalable and Ease to use tool"

February 25, 2026

4.0

Pros

The ease of use of Google forms is fantastic. Scalability is one of the strengths as I can start surveys for any various porpoises, like feedback requests, or proper surveys to access user's thoughts

Cons

If you are a google user that had you account set up in a different language, sometimes google forms get confused and mix the languages in your survey and it's a pain to get it sorted.

Review Source

CH

Chris H.  
Office Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Google Forms is flawed but free and easy to use"

February 16, 2025

3.0

We use Google Forms because it is included with our Google workstation package. We needed forms for employees to fill out in a variety of situations. Forms are easy and quick to make and edit, and easy for employees to find quickly and easily. I like being able to export responses to a spreadsheet which I can customize for the information I want to show. I do have frustrations with the limitation of the application, however. It should be much easier to attach a signature. There should be ways to condense the form so it takes up less space on the page; it is just too difficult to contain a lot of information per page. Even simple questions, like name, take up a huge amount of space. Also, there should be more options for different options for editing after submission.

Pros

Forms are easy to make and edit. Also comes free with our Google workstation subscription.

Cons

Too many workarounds are necessary to use this in a business setting

Review Source

JM

Jim M.  
Salesman  
Retail  
Used the software for: 2+ years

### "Easy to share forms "

April 6, 2026

5.0

In my opinion design customization is not so intuitive and quite limited for those with a bit more experience.

Pros

I have been using Google Forms for a long time as a solution for more structured surveys and forms...

Cons

Google Forms is simple but effective, the interface is clean but with everything you need. Easy to create and easy to fill out on the other end.

Review Source

MG

Michele G.  
Sacerdote  
Religious Institutions  
Used the software for: 2+ years

### "Indispensabile "

May 25, 2025

5.0

Lo utilizzo ormai da diversi anni e se i moduli vengono ben progettati il software compila automaticamente fogli di calcolo, grafici e organizza risposte in modo da poter tenere i risultati a portata di mano.

Pros

La possibilità di rendere indagini, sondaggi, test ed altro in modo semplice e immediato. La web app si aggiorna continuamente rendendo l'esperienza sempre migliore.

Cons

Limitata personalizzazione però sopperita da add-on di terze parti. Purtroppo alcuni sono a pagamento.

Review Source

NA

Nicole A.  
Coordinator Victim Services  
Law Enforcement  
Used the software for: 1-2 years

### "Google Form, Simple and Gets the Job Done "

May 12, 2025

4.0

The simplicity is great and Google Forms gets the job done... You can use the templates to set up a form or you can design your own.. I have found it easy to use a ready made template and edit it to meet my needs as far as questions and sections..

Pros

I find Google Forms easy to use and the simple layout easy for users to fill out forms

Cons

I like to design, I wish I could put a background on the google form...but you can put an image at the top of the form.. which is nice.. I would just like to be able to put more images...

Review Source

VR

Verified Reviewer  
Engineering  
Oil & Energy  
Used the software for: 6-12 months

### "Google forms a useful tool"

February 26, 2026

4.0

Pros

Is a platform useful for questionnaires, to have others' opinions about some subject or issue, to help make decisions, and it's easy to use.

Cons

I think that can be more friendly, and more pratical expecially for pool decisions, can have more options

Review Source

MS

Maggie S.  
Resident Assistant  
E-Learning  
Used the software for: 2+ years

### "One Stop Shop Form Application"

July 23, 2025

5.0

Pros

Google Forms makes it easy to create surveys and collect information among people. I can collect photos, dates, emails, and create a Drive for that sorted information all in one place.

Cons

Google Forms image collector fills up quickly and has to be reset often if the form is shared with a large group of respondents. This can slow down respondents responses because they can not submit the form without the owner of the form editing the form.

Review Source

SH

Shelby H.  
Assistant Manager  
Education Management  
Used the software for: 2+ years

### "Jira is easy to use"

May 23, 2025

5.0

Pros

It is very easy to use and learn. It requires so less to train our fellow workers. I love the user interface.

Cons

I have nothing bad to talk about Google Forms. It has been working well for the past three years. I love it.

Review Source

LW

Leonhard W.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Ziemlich gut mit kleinen Mängeln"

July 21, 2025

4.0

Google Forms kommt bei den meisten Leuten direkt positiv und seriös an, was bei Dingen wie Dateneingabe und Meinungsforschung immer wichtig ist. Einen Fragebogen zu erstellen ist hier auch mit am einfachsten von allen Tools die ich bisher ausprobiert habe.

Pros

Der wahrscheinlich größte Vorteil von Google Forms ist, dass es komplett kostenlos ist. Zudem ist die Bedienung sehr simpel und gute verständlich, das Ausfüllen der Umfragen wird für die Kunden ebenfalls sehr einfach gemacht.

Cons

Es gibt grafisch keine Anpassungsmöglichkeiten, mit dem eigentlich positivem simplen Aufbau geht eben auch das sehr schlichte Design einher.

Review Source

PK

Paul K.  
President  
Real Estate  
Used the software for: 2+ years

### "Google Forms - Survey Solution!"

May 21, 2026

5.0

Pros

Google Forms is an excellent platform for creating forms, designing surveys, and collecting data. Some employers even use it for scheduling employees due to its ease of use and great value for money!

Cons

A con with Google Forms is that it sometimes lacks an efficient customer support team to answer any questions or solve any issues that may arise.

Review Source

CC

Connor C.  
Data Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great product with a lot of value. Missing some desired features"

March 25, 2026

4.0

Overall, Forms gives you a lot of value for a free product. You can accomplish a lot with the simple features of the service.

Pros

Google forms is free, so inherently the value is really high because you can do a lot with it. Survey design is very simple and has many capabilities that you will most frequently use.

Cons

Forms is pretty basic for survey design, especially compared to its competitors such as Qualtrics. A few more customizability options would be helpful. Having all surveys go to a separate google sheet rather than being able to tell the data where you want it to go has been frustrating as well.

Review Source

JW

Jocelyn W.  
Manager  
Education Management  
Used the software for: 2+ years

### "Best tool for data collection"

June 23, 2025

5.0

Pros

I have never used such an amazing tool as Google Forms. It is easy to learn and use. They also have affordable prices.

Cons

Google Forms is working well. I do not have anything bad to talk about it. We have used it for quite some time.

Review Source

JG

James G.  
Associate Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Free Forms Application But Free!"

March 26, 2025

3.0

It was fine— it just didn’t seem as professional as other applications like Jotform.

Pros

I like most about google forms that it was free and easy to use.

Cons

It looked terrible when embedded on a website.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing Google Forms

Looks better when embedding or using their standalone web form functionality.

Review Source

LB

Lindsay B.  
Social Media Manager  
Restaurants  
Used the software for: 1-2 years

### "Never clunky"

February 18, 2026

5.0

Pros

Data collection is incredinle eassy, form creation is great. I love easy tool that never othermething for responder

Cons

I did not find it enouth to keeping using it. It would be great to allows analy result more than they giving

Review Source

JS

Jelfry S.  
Quality supervisor  
Consumer Services  
Used the software for: 6-12 months

### "Perfect forms creation"

March 15, 2025

5.0

My experience using Google Forms has been exceptional, it's easy and free to use, user friendly and there is no limit on how many time we can use it or create forms.

Pros

The most i like about Google Forms is how easy to use it is. Creating forms for feedback has been incredible, we can personalize as we need, the same for some quizzes we do after some trainings here at work, we have the option to provide feedbacks in time too.

Cons

I don't see any mayor issue than it's not customizable like branding or stylish. But other than that, is perfect.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I wanted to have more options using just one software, since i cam created surveys, forms and quizzes.

Review Source

RES

Ricky Elias S.  
Senior Media Planner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Google Forms gets the job done."

November 14, 2025

5.0

Pros

It is a very complete tool, great value for cost and easy to use. Makes data collection simple and have good customer support.

Cons

I would like more options to make survey design interesting. Maybe adding interesting templates would help.

Review Source

AE

Ashley E.  
Administrative Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "Solid Forms"

January 5, 2026

4.0

Pros

I love that Google Forms is free, and it is easy to use. For an average user, there are standard features, and you can make the form look semi-professional in its design. Summarization of data is also available.

Cons

I dislike how many questions options there are; other forms offer quite a bit more. Microsoft Office, for instance, has Linkert scales and is free online as well. I would say those look a bit more professional as well, but they're both good software.

Review Source

MH

Macy H.  
Finance Manager  
Education Management  
Used the software for: 2+ years

### "This is the best"

June 12, 2025

5.0

Pros

It has been so easy to learn and use. I love their prices, very cheap and affordable. The user interface is very friendly.

Cons

I have nothing negative to talk about Google Forms. It has been the best, I have used for more than four years.

Review Source

EB

Emily B.  
Operations Manager  
Consumer Services  
Used the software for: 2+ years

### "Happy with Ease of Use"

March 13, 2025

4.0

Good experience overall. Easy to use and great export of info into Sheets integration.

Pros

I love the ability to easily create forms for both external and internal form needs.

Cons

I wish the sharing of the form was easier than having to create a link.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Google Forms

The ability to use it for other forms management, not just surveys.

Review Source

CH

Carmen H.  
Marketing Executive  
Restaurants  
Used the software for: 2+ years

### "Collect customer feedback and response "

April 13, 2025

4.0

Helpful little form builder that produce positive result.

Pros

Creating and publishing survey form by Google Forms is effective and much easier than other fancy survey software. It is easy, free to use, and can be embedded on any website. It only support for a few basic function, it is enough for our restaurant use to collect feedback from our customer about our food quality and satisfaction on our in-house server. I can limit to one response per customer to get an accurate feedback and make adjustment with our service after analyzing all the response that we collect.

Cons

Google Forms only allow to export all the data response in Google sheets. It is better if they can support for other document format like PDF to make it easy to read all the response that we collect. It wasn't a too much of issues, but would be nice if given other option.

Review Source

DM

Demi M.  
Community Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "Quick to use, I keep using it "

May 21, 2026

4.0

It's still the tool I use for simple surveys. Always easy, always free, nothing's changed. I keep using it.

Pros

Forms get put together quickly to collect information during surveys across different social media..

Cons

Google Forms stays basic and once you start hitting limits you might want to look at free versions of some alternatives like forms.app or Typeform. But be careful, even though these tools offer value to free users, they can often trap you with free trials and unexpected charges.

Review Source

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