Google

Google Hangouts

4.5 / 5 150 reviews

Who Uses This Software?

Small, medium and large businesses.


Average Ratings

150 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Google
  • www.google.com

About Google Hangouts

Chat effortlessly with your coworkers through your Gmail account.


Google Hangouts Features

  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Google Hangouts Reviews Recently Reviewed!


Capterra-loader

Hangouts is flexible and versatile communication platform between friends, family and colleagues.

Jul 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Hangouts shines most in it's cross platform support and it's ease of use. Available on a web, through both iOS and Android apps, hangouts allows someone to communicate wherever they are and whenever they want. In addition, the simple but effective design of the hangouts on all platforms allows newcomers to easily learn how to use it. Even those who are not technologically inclined are able to learn the necessities of hangouts by themselves. In addition to the simple chat, hangouts offers group chats, video chats, video conferences, or voice calls. The multitude of options hangouts provides allows hangouts to be used for almost anything, if for an interview or meeting. The multimedia supported by hangouts: video, audio, emojis, images, drawings, and even stickers makes hangouts applicable to a wide variety of users. Students can use it to communicate effectively during a school project, and businesses can use it to organize and perform interviews. For a free software, Google Hangouts is a must-have for users all around the world, of all ages and backgrounds.

Cons: The most annoying thing about hangouts was the process of inviting new users. The interface for inviting users with no current google account on a web browser involved a confusing UI, and there was also no confirmation that the invitation had been sent.

Capterra-loader

Calls to US and Canada made easy and FREE!

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like the most about this product is that it is free when you make calls to US and Canada!

I work in the recruiting industry, and even if I am traveling outside of the country, I still need to call or attend meetings. Before knowing this product, I charged with towering international call charges, but good thing I was able to search a better way to call to US and Canada without being charged!

Google Hangouts made it easy for me to connect with my relatives, friends, colleagues, clients, and candidates without the fear of being charged costly international calling charges. It has two ways to use it, one is by a phone app, and the other is by using it on Gmail interface.

It also has a good messaging feature which is simple and easy to use! Hangouts made it easy for me to connect with people and build connections!

Cons: The only thing I least like about this software is that it is only free to call to US and Canada and there are charges to call elsewhere. However, the charge is not that high as compared to charges you will incur from phone carriers which is okay. I guess some people like me wants everything for free, but I realized that a great service needs funding too so they can continue serving more people.

Overall: This is great for someone who often calls to US and Canada since it is free. If you will be calling other countries, it is okay too since it charges less as compared to local phone carriers. It is easy to use, and the functionality I think is okay with all ages.

Capterra-loader

Free chat and free voice calling.

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: From my review title ,obviously Google hangout is free for all users,allowing its users to communicate freely either via voice calls ,chat calls and video calls ; making distance and location very irrelevant.
It is mobile based and this makes it a part of me every minute of the day. It is cloud based too,meaning I can access my hangout and all past conversations on any device ,as long as I am able to log into my Gmail account ; and on situations where I have needed to search through years of communication on hangout , I am able to search through my entire chat log via the gmail search bar.

Cons: I find out that on occasions,if I suddenly go off a video or voice call without ending the call maybe cause of a flat battery or poor internet connection ; the next time I access my Hangout ,I see the call still reading.I have seen Hangout tell me I have been on a conversation for 36 hour before. This is not a problem, but it is just very hilarious.

Capterra-loader

Am in touch at all times.

Jun 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google hangout is always reliable. There has rarely been anytime I have had issues making audio or video calls on Google hangout , except on occasions when my internet connection has been poor,which rarely ever happens anyways.
On Google hangout on my personal computer ,I am able to call my friends and extended family members in the united states for free,which has saved me a whole lot in phone bills. Google hangout is also cloud based,and this means I have access to every conversation I exchange on the Hangout platform always and across all of my devices. Google hangout is practically a part of my daily existence.

Cons: Whenever I receive a message from contacts on Hangout,I will be happy to know from what platform such messages were sent ; either pc ,tablet or Hangout android app. This isn't a deal breaker for me though, just something I will like to see for security reasons.

I use google hangouts at work and at home on occasion.

Jun 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Currently I use Google Hangouts at work for our department to keep in contact with one another. The hangout we use is linked to our Gsuites for work. Hangouts is pretty simple to use. It is easy to add new employees and remove those that do not work there any longer. It is also easy to find those who work in other departments for assistance. Its great because I can also connect and keep up to date on work while logged into the Gsuite account on my phone.

Cons: It is pretty basic as far as a chat software goes. Not much customization and what not. However it gets the job done. Other then adding and removing people from our departments chat room there is really nothing I do to "administer" the chat so I cannot attest to the support Google offers there users for Hangouts.

Overall: I am able to keep tabs on work from anywhere in the world on my mobile device as opposed to other chat software I have used in the past.

An excellent cross-platform chat program that offers prompted and enhanced responses

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can use this on an iPhone, Android phone, laptop, or iPad. It's great that the app gives you prompted responses to texts, too!
I also like the ease of switching profiles, in case you have a professional and personal account.
There is also a neat option where you can as "Where are you?" and the other person is prompted to share their gps location.
The messages are also searchable through gmail (on desktop), which is helpful for business conversations or whenever you would like to look up previously-shared information.

Cons: Sometimes this program's video calls are glitchy and do not connect, or the video lags even on wifi. This is a minor annoyance, but worth noting, as I believe other software options provide better video support.

Overall: Google hangouts is an essential form of communication between my husband and myself, and we use it to keep in touch daily.

My favorite method for chatting with friends and coworkers

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use hangouts everyday at home, at work, and on my cellphone, to chat with my friends and coworkers wherever I go. It is lightweight and doesn't need an install such as other chat programs out there. I can access Hangouts from within Gmail on public computers, or I can install the Google Chrome extension to chat within a pop out box that I can access from the taskbar or system tray.

Cons: One good thing is that it is integrated into the browser, but the bad thing is also that it is integrated into the browser. I would prefer having it as a standalone app just like how Google Talk used to be before it turned into Hangouts. Also, for some reason the notifications are weird in that sometimes the taskbar icon would blink yellow when there's a new message, sometimes it doesn't, and sometimes it does even when there's no new message.

Hangout is an amazing, simple but powerful messaging app software created by Google.

Jul 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is easy to set up with only a few simple steps you will be ready to use. It is light, simple and smooth process to get use to.
Google has many features such as voice call, video call,messaging, gif images. The video call allows more than just a one on one call, Hangout allows a whole team to be engage in one call.
It comes with new unique emojis and gifs! What I also love about Hangout that it works really well on both phone and desktop because it has their own dedicated website.

Cons: You are required to use a gmail account because it is a Google product which I understand. There are some issues with lag when sending images and gifs that will not send or it will take hours. I have always had some issues with pocket video call so i have to make sure to close the app completely.

Overall: Easy to use and simple

Great and free service for quick meetings. Some bugs

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is super simple to use and the option to call a mobile phone in case of poor audio quality is amazing. It has been very helpful in daily meetings with remote employees to see them face to face. Additionally, it is a good tool for impromptu meetings with groups when using google calendar.

Cons: Because it is a browser-based video chat, sometimes the clarity can go in and out, and it cannot do as many cool things that some other services like Zoom or Uberconference can do. But that's what you get for a free service. Additionally, when creating an event with a google calendar setup, it automatically generates a hangouts link, which can be frustrating to communicate with the invited guests to know that the hangouts link is not where the meeting will take place.

Capterra-loader

Google Hangouts allows me to communicate at all times

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Google Hangouts is its versatility in terms of platforms, since it can be installed on both desktop computers and smartphones. The ability to chat directly from my Google email account is a great advantage. The video quality in the video-conference option is very good. In the same way I can save my conversations in the cloud. In general terms it seems to me a good software that has fulfilled my expectations.

Cons: Your interface could be better. Similarly, not being able to send multimedia files as voice notes is a limitation

Overall: It is a very simple software that has allowed to enhance our skills within the work team and keep us always communicated. It is worth trying this program.

Capterra-loader

Hangout is an important pant of my life.

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Hangout is free to use ,and I have used it as my default tool to stay in contact with friends and family over the past few years. I can make audio calls ,video calls and send instant messages for free. The quality of video and voice calls on Hangout is to-draw.
With Hangout , I can also make international calls at a cheaper rate than what my network provider offers me.It is available to be used on a computer ,tablet and on smartphones. Overall,Google hangout has become a vital part of my professional and personal life.

Cons: Nothing in terms of shortcomings. Maybe apart from the fact that users are required to have a gmail account to use Hangout.

Is the easiest chat to used if you wanna to comunicate

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since my first gmail account I have been using google hangouts sometimes a lot or not, is a simple chat with a lot of features, you can synchronize with other Google apps, make calls and video calls and conferences is a chat that I can use every single day and not get bored and it works for work and personal use, a freature that is really good is that is a mail linked communications software so you can keep track of the communications on the mail.

Cons: When I use the chat and I wanna send an image through the chat is really uncomfortable dragging the image to the chat and then clock to send it.

Overall: During the call you can allow that everyone in the call can see your computer screen.

Capterra-loader

Hangout is with me everywhere.

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free to use , instant chat with up to one hundred contacts at a time, adequate for screen sharing. I like the chat extras I get on Google hangout like emojis, stickers ,maps and GIFs - this enable me spice up my conversations with everyone.
Google hangout is cross platform ,giving me free access from my personal computer , android phone or ios device. and I am not disturbed with in-app advertisement which is the norm with most free software.

Cons: I am unable to send text messages directly from my hangout to mobile phone numbers, like is the case with Skype.Hangout limits my file sharing experience to just images alone.

Nice app to connect but can have sent more improvements.

Jun 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It provides the functionality to connect people.
We can have group chats.
The hangout provides functionality to have video calls too.
Easy to use for anyone.
It gives user-friendly interface which provides ease to any nontechnical user too.

Cons: The number of users for hangout calls are limited.
Sometimes it gives time lapse.
There should be the provision to add it to the Google docs.
The files can't be shared through the chat window so that we have to go to Gmail again in the middle of discussion to send the files.
All the apps provided to Gmail shouybe integrated with hangouts to make it easy.

Overall: Connectivity

Great collaboration and intra-organizational communication tool

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hangouts offers a ton of versatility when it comes to what it makes possible. The chat feature is great for improving intra-office discussions and cutting down on long email chains and the video Hangout feature makes face-to-face meetings between folks working remotely very easy.

Cons: Honestly can't think of much I would change here on the main platform. One intra-Google integration quirk that I would love to see resolved would be the ability to search Hangout chats in the Gmail app. It's integrated on desktop and the inability to look up previous discussions on the go can be frustrating.

quick and easy to use

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The immediate response we get from people. Can accomplish so much. Group chats are great too and dont have to leave your desk. I like the green button to show who is at their desk too.

Cons: There is nothing I do not like. I would like to see a yellow dot if someone had the google hangouts as a browser but is not actively using it.

Overall: immediate answers that allow you to do your work immediately.
The ability to see people at their desks using it too.
Group chats allow all of us to get information at one time. We use this for meetings. As a remote office employee if we can not hear something from a meeting they chat us what is said.

Capterra-loader

Excelent!

Jun 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hangouts is a very good tool to stay connected, between people or groups, in addition to allowing the passage of files and having fast links with your gmail, it is one of the most used chat platforms, besides the app that allows you to have it in the mobile phone improves integration.

Cons: As with the general products of google, there is little that one could point out against, however with Hangouts it would be great to have an installable application in windows, which allows to have active chats even if you are not in gmail.

Capterra-loader

I use google hangouts often at work to send quick messages to people

Jul 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gchat is easy to use and as I work at my desk and in a lab, its a useful tool to have on my phone when someone is trying to reach me when I'm away from my desk. I also like that the conversations are searchable.

Cons: I don't like that I can't send certain file types through hangouts. Its annoying to have to switch to email to send a file when I want to just attach it directly to the chat.

Overall: In am easily able to contact people for quick questions from my desk without having to wait for an email reply, and I can see when they are at their computer or have seen my message.

Capterra-loader

This has replaced traditional phone calls for me.

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google hangout is just simple to use and one of the most intuitive video conferencing tool out there. I can chat with any of my Google contacts with a click , attach files ,make audio calls or do video conferences on the fly ; not minding if I am on my smartphone or behind my pc . I get the best experience across all of my devices..

Cons: Google hangout is influenced by the state of my internet connection.My internet connection has to be at its best to get good ,quality video or voice calls. Not Google's fault though.

Capterra-loader

Basic But Effective

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Hangouts isn't going to win any awards for innovation or creativity, but what it does do so well is the job it's designed to do. That is, provide efficient and productive communication between GSuite Organisational Users, and for that, there is no tool better.

Cons: As alluded to previously, Google Hangouts is extremely basic. It only offers a number of basic functions that are crucial to the application fulfilling its role, and doesn't seem to have any ambition in doing anything new in the instant messaging sphere.

My experience with google hangouts is simple. It solves my life for chat on android devices

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very intuitive and easy to use tool. Only by accessing your Google account on the devices can you start chatting with your friends through Google chat. I really love this application.

Cons: One of the things I do not like about the application is that it sometimes manages text messages on Android devices. It should only be used for google chat.

Overall: It allows me to chat with my friends who are connected to your Google account, both on Android devices and on PC in Gmail. A tool that can be used at work without much trouble. I love it

Students LOVE it...and it's a great way to stir conversation

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: When I can't get my kids to talk in the classroom, I turn to this module. It is great in pushing them to talk (with pointers I give). The students record them and I am able to go back and listen to the sessions to grade. I love it's versatility and the fact that it's free. I often use it for parent conferences and it has been a lifesaver.

Cons: The only issues we have had have been an ability to sync properly; at times the person I'm speaking with might disappear when I can still hear their voice, or their words don't match their mouths. I'm not sure if it's a bandwidth issue or not, but often in calls, I will hear the electronic "pings" and have to repeat myself. This is the only issue I have noticed with it.

Overall: The best benefit: FREE! It also is a huge tool in my classroom, saving me time and allowing me to teach authentic technology skills to my students.

Google Hangouts is a great alternative to WebEx

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Google Hangouts in lieu of WebEx. It is easy to use and very fast to run in Chrome. It is easy for users outside of the company to click on a link and get into the hangout.

Cons: It took some time to discover that it works best with Google chat. There is no concept of a private room that is in now built into WebEx and Zoom. The Google calendar handles the link for the hangout but they do it in a non-standard way and thus it does not show up for Outlook or Mac users.

Video quality and audio are not the best, but it works well in almost any device

Jun 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Beeing GSuite user makes using Hangouts a must to be able to comunicate quickly with companions. We mainly use text chat, but we often have video meetings and they use to work very well. People can join the meeting on the go even with their cellphone.

Cons: Video quality is not that bad, but skype is better. Hangouts tends to be more "sensitive" to bad internet connections and we get many drops and video freezes.
Chat is ok, but creating groups is a pain in the...

Capterra-loader

Google Hangouts has permitted to connect whit friends opportunely and writing large amount of ideas

Jul 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It´s give me the oppotunity to to connect whit friends at the time that I read and write my mails and at the same time I can to connect whit people that I lost her phone number or people which I dont Know but they have knowlege about my professión

Cons: The thing that I like least about Google Hangouts is that his warning sounds are to weak because at he moment I´m writing or reading my mails I don´t realize when some people are writing me by Google Hangouts

I have used this mostly professionally to send texts and make calls from different numbers

Jul 12, 2018
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can text and even call from a PC as long as you link it to a Gmail account. I use it in my business to send free texts from multiple google voice phone numbers and I also use it to make phone calls from my Android using a work only phone number.

Cons: Lately the performance on Android has been slow and buggy because I think Google doesn't support or update it as much. The basic functionality still works fine but the bugs seem to be piling up.

Capterra-loader

Easy to use inside the company

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy and intuitive for new users, even for the older ones. You can have a video conference and even share a video or your screen which is really useful. It has an app, so you can keep connected by the computer or other device. It is possible to talk with people from other companies who also uses this software.

Cons: The template it is not really nice. Sometimes it does not notify me when I get a message or a call. It is necessary to accept someone before be able to see the messages. It is not as secure as other platforms, such as Skype.

Overall: I communicate with everyone at the company.

Capterra-loader

My experience with this software has been really good

Jul 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software lets you do really stable voice and video calls. One can also send do group calls properly. Also, the last seen of a person can be seen with ease. Attachments of various forms can also be sent in the chat.

Cons: The design of this software is quite basic and can be further improved. Apart from that, I find this software really useful.

Overall: This app helps me send attachments and do with voice amd video calls with ease.

Love Hangouts

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cross platform support. I can text conversations from my PC or phone and it is duplicated on the other. I also use this as the text/ phone platform for my google voice. Use it for video chat with the family when I am away on business.

Cons: It is a little chunky when using voice applications. Nothing that cant be worked with however. could use a little google updating.

Overall: multi platform ease of use.

Great way to stay in touch with contacts

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great way to 'ping' someone in your contacts without bogging down your email inbox. The video conference is a super addition to just the typing chat conversations.

Cons: Sometimes it's frustrating to look through the group conversations, and if you have a long list of contact conversations.

Overall: Perfect for 'pinging' your contacts without getting lost in crowded email inboxes - especially great for work environment.

Capterra-loader

With this tool I can always stay connected and make long distance conferences.

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to make video calls in multiconference providing much speed and fluency when speaking or listening.

Cons: The service should be able to be used with a minimum amount of band since with low speed it does not allow to have a stable communication.

Overall: Keep me communicated daily with my work team, colleagues, clients and family.

To be able to share multimedia files quickly with the other people with whom I have a conversation.

The best chat software available

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This should come as the stock messaging app on Android! The ease of use and ability to group message, use emojis, video chat and call people is a great feature. Before I had phone service I lived on hangouts + wifi and it worked!!!

Cons: I have nothing bad to say about this software. I love it, use it everyday and have it on all of my devices to make sure that I am always connected.

Capterra-loader

practical and simple form of chat for gmail users, pleasant, basic

Jun 19, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: multiplatform, practical, friendly, its features are highly scalable, has quite marked communication features that keep the familiar for its users

Cons: being part of gmail, it does not have a marked space that identifies it is a little anti-aesthetic, its characteristics could be better exploited and promoted, its communications in video and voice are not reliable or efficient enough.

Capterra-loader

Very reliable and a Skype killer

Jun 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Google Hangouts is free and it's reliable once you get on a call. I have not had many calls drop, and if I did then it's usually due to poor internet connection. I frequently use many of the features too like screen sharing, chat, video, and just voice. Once you and the other party finally understand how to connect to the call, then it's pretty straightforward and reliable.

Cons: Getting set up on the call can be a real pain. It's not always as simple as just sharing a link to connect. You need to request access, use the same link as the previous call, and sometimes you need to try a few methods to get it set up. Once you are set up you're good to go, but if you're planning a meeting over Hangouts at 2PM with somebody new, you might want to begin setting up the call 10 minutes early. You also need to make sure you allow all permissions from your browser so that it can use your camera and microphone. If you accidentally click "no" then you'll have to dig deep into some settings to find out how to give it access. Otherwise the call won't work at all.

Capterra-loader

A quick, easy way to do text and video chat

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Hangouts remains my favorite text-chatting and video-chatting platform. It's simple, easy to connect users to, and gets the job done without me having to leave my Gmail window. Much less bulk than Skype, etc.

Cons: This is silly, but the recent font change was a big no-go for me. Too thin of a face, which makes it hard to read with mild vision problems.

Convenient chat tool

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love Google Hangouts because it syncs all my gmail contacts, making it very easy to find and chat with contacts. Plus it works across devices! it's simple and easy to use

Cons: it would be great if they had a group chat functionality on the app. and you cannot share documents on the chatting app, just images.

Overall: Simple and cheap way to chat with your contacts

Capterra-loader

Google Hangouts is a reliable social media platform accessible on any device

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how you have unlimited access to chats, from private to group, as well as many other features including statuses, blocking, archiving, renaming and calling!

Cons: Google hangouts can be very slow if you have a bad connection, but otherwise, hangouts is my go-to chatting software!

Overall: I got a free easy to use chatting software that can be accessed from anywhere.

Hangouts makes team and communication with clients easier

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With Hangouts, we have been able to streamline staff and team communication where they can message and update on projects without the need to overfill or over send emails.

Cons: If there is an issue the support is not great given it is Google, but if you have GSuite account you'll have direct access to live chat support.

Overall: Improved team communication

Capterra-loader

Another chat application

Jun 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's integrated inside Gmail, which makes it convenient for job chats. It includes pretty much similar functionality to WhatsApp and Facebook messenger.

Cons: It's annoying that it's installed by default in all Android devices, each person should be able to customize their own apps to fully take advantage of the available memory.

Capterra-loader

Best for video calls.

Jul 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Like all other Google offerings, Hangouts is easily one of my favorites; because of how easy it is to use and its voice and video calling feature. What I enjoy more is its ability to schedule meetings, which are then seamlessly integrated into Google Calendar providing reminders for someone as forgetful as myself.

Cons: The User Interface for Hangouts on both the web and its companion Android app could use an overhaul to be on par with competitors.

Overall: Reduced phone bill.

very good

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is a perfect option for videoconferencing and establishing optimal communication in real time for business purposes.

Cons: should have more advanced options to make this tool, a much more complete tool, is very basic and has a limited number of users to make a video conference.

Overall: It is a very good option for video conferencing and chat

Hangouts is a great chat app but needs to be better

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The best part of the software is the integration with the email, the easyness to chat with the person that you are mailing is great.

Cons: The worst is that this software seems to be abandoned by Google. They are focused on other chat software and this one feels too old and without UI updates.

Overall: Chat integration with email.

Staying in touch has never been so easy

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Knowing that this is a Google product gives me the impression of a great product. This product allows me to make video calls and chat to everyone on my contact list. It's easy, simple and fast, and all my devices that has Hangouts are synced.

Cons: Some file types are not (yet) supported at the moment like video files, documents, etc.. But that can be relieved by uploading the files to Drive, but it's a hassle.

Overall: Google Hangouts provided me with a secure means of communication.

Capterra-loader

Best Video and Audio calling app

Jun 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: - It is more reliable than other available apps
- Best video and audio quality
- Best performance even in a slow data network.

Cons: - Blotted user interface
- Poor customer support
- Limited features compared to other available apps in the markets
- Audio lags during group calling

Overall: Best Video and Audio calling App

Used daily

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Love to be able track Instant message conversations. Easy to send group messages. Drag and drop feature is easy to use.

Cons: I dislike the lack of ability to customize and tailor to companies needs. Would prefer better looking interface. The ability to change the ugly green color would be wonderful.

Capterra-loader

Like everything Google does this is great! I use it all the time and never fails me.

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's so many things, the video calling, the callings, the fact that I can use it in all my devices is just great plain and simple, great!

Cons: To be honest I love everything about Google hangouts I can't think of anything I like the least about it.

Overall: Free video calling, calling and chat of the highest quality.

Easy to use chat option

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that google chat is an application that I can use on my PC and on my iPhone. The chat updates simultaneously, which is great!

Cons: I wish that my chat results didn't show up in my searches of my google inbox. This is very annoying when I am trying to find specific emails.

Overall: Amazing chat application!

Reliable and great for 2-3 people, but add anymore and Google Hangouts tends to lag/skip a lot.

Jun 18, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is great for small groups. I love how easy it is to get to google hangouts from calendar invites and how seamless the logging in and chatting process is.

Cons: Unfortunately, if you add anymore than 3 people, Google Hangouts starts to lag a lot and is not an enjoyable experience.

Awesome app for chatting

Jun 20, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that I can message on my phone and computer and it will show up on both. I also like the ability to mute notifications on conversations.

Cons: I wish that when a picture or chat is sent you could zoom without having to click and open it in a new tab of the browser.

best messenger/team collaboration/team building software out there

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: ease of navigation is top notch, the overall design is impeccable and easy to navigate. for business or pleasure, this is the software for you.

Cons: compatibility with Apple products definitely needs some working on. Account management is a bit lacking as well

Good communication platform

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can share screen, you can have multiple users in the call for free, and also it is fully integrated with the rest of the google features.

Cons: Sometimes it does not launch when it is accessed from Gmail, but other than that it works pretty well.

Capterra-loader

Hangouts is a nice way to quickly message email contacts.

Jun 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to chat with my team from my computer while I'm in the office and from my phone when I'm on the go. It's easy to attach files to conversations and also group message.

Cons: There aren't a ton of extras with Hangouts and it seems like the service is migrating to a new platform in the near future.

Overall: We have the ability to quickly message back and forth. It's better than texting because the conversations are archivable.

Good application and complement to stay online and in touch

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a good application that can be downloaded in both phones and computers, can be added as an extension of the Chrome browser to have everything in one place, very easy to use, does not consume almost resources.

Cons: His graphic environment is not one of the best, they have been adding functions, but still lacks some more graphics, panels, visible buttons, but it is certainly very useful

Overall: For me one of the best benefits of the software, is the possibility of integration with the Chrome browser, for Windows user level, so you do not have so many applications installed, just add the extension, it is also a good messenger and very Light for mobile

Love Google Hangouts!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love Google Hangouts! User-friendly. I use it more with my friends rather than co-workers. But it's a great tool.

Cons: My only complaint is that it saves all chat messages--- I wish it deleted them automatically when you delete a conversation.

Hangouts allow for easy video conferencing and can be setup in a pinch.

Jul 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Our school district is a G-Suite domain, so everyone already has a Google account. This makes hangouts very easy to access and use for our users. We have also used it for video conferencing other schools and educators for assemblies and lectures

Cons: Every now and then we have to setup a guest account for someone to use hangouts as they do not have a google account. This is very rare, but there should be an option to send a link to join a conference without an account.

Overall: Easy video conferencing, helps connect with remote users like they are sitting in the room with you. Way better than Skype in my experience

Easiest to use video conferencing software, but only for Google users

Jul 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hangouts is a great solution for easily setting up video calls if you use GSuite (gmail, calender, etc) for everything, which I Do. Whenever I make a calender invite, have the option to automatic ally add a custom hangouts link. This saves time from going into zoom, uber, skype, etc and sending a link. During calls, the quality is good and has basic features and functionality. Also, the solution is totally free and can add many people, so pricing is great!

Cons: If you don't use Gsuite, it's less suitable, and this also is an issue if you're trying to use hangouts with many other people who may or may not be in Gsuite. I also found that in my business connections, most people don't use it and have a hard time getting it set up / figured out. One issue is screenshare - it's a small button on the side and always confuses people.

Overall: Love the link in google calendar to automatically set it up, and good functionality like all google products.

Google chats is especially helpful for confirming non-confidential information like meeting times.

Jul 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like that I can easily speak with one, two, or more of my colleagues. The informal framework makes it easy to feel okay about chatting someone without formality, but still work related. The lightning fast use is SO much easier than email.

Cons: Notifications that you got a gchat are sometimes not consistent. I will sometimes miss an update if it just appears in bold on my menu.

I love hangouts

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Thanks to my Gmail I have my hangouts, with it I can have quick conversations, safe and free. I can make video calls, calls or send text messages in real time and in a very simple way what I love.

Cons: I consider as a disadvantage that most people use other methods of communication more frequently (whatsapp, Messenger ...) and do not know the wonders offered by this program.

FREE CHAT ROOM THAT CAN BE USED FOR FREE

Jun 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: love that it doesn't cost anything to operate, use this for our employee communication in the shop.

Cons: wish you could search in the message and scroll through pictures, it instead requires opening each pic individually

Great communication tool, video call and phone call quality is great

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great for persona & work related, I use it in a daily basis, the company where I work is based on Google and Hangouts is our main communication Tool, conference are great.

Cons: You are not able to send all type of files through hangouts, there is no recording tool for conferences, sometimes I need to record sessions and I need to use third party apps

Overall: Totally love it!

I use this everyday because it is so easy and reliable.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like how it is linked to my Google contacts. I love the ease of use of it and the ability to send images and emojis to my contacts. I like the Google hangouts app so I can have that open separate of my gmail.

Cons: I wish there were more emojis. There really aren't many cons. I never have problems with the program and always get my meetings done.

Capterra-loader

Good messenger for Business

Jun 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I think the best thing about Google Hangouts is that it works automatically if you are using a Google Mail. This is especially great for business purposes, since no additional registration needed and you can use it right from your Mail page

Cons: Well, i think support of regular emojis would work well and forwarding messages is hardly possible here

I've used hangouts for both personal and professional applications including video conferences.

Jul 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This was my primary video conference application that I used on a weekly basis to work with partners and it worked very well. Video quality was generally very good and very easy to use. Google knows how to create simple applications that do a good job at their main function and Hangouts is no exception. The chat is great for quick updates as well, and everything is recorded in your email if you have that connected which is great for looking up conversations.

Cons: While the video quality is generally good, this software is very taxing. Trying to run two different Google products at the same time while on a conference call was almost impossible at times. For instance, running a call in Hangouts and trying to pull data from AdWords would cause AdWords to slow to a crawl. So hangouts can be very taxing, especially if you are connecting with multiple users on the same network.

Capterra-loader

Google Hangouts is useful, especially at work when I need to communicate with other people quickly.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can keep a window attached to my e-mail, which I always have open, but also have the option of opening it in a separate window.

Cons: The only thing I wish it had were GIFs! When using one to make a joke I need to find it elsewhere, save it, and send as a file.

Overall: It allows me to communicate with coworkers and classmates quicker than phone calls or e-mails.

Excellent software for make video calls

Jul 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: With this software I can make video calls with good image and sound resolution. In my field of work, it has been a great help, since I can communicate with my students and colleagues through this medium.

Cons: There are people who are still unaware of the existence of this application so communication is limited a bit through this medium. It would be advisable to carry out activities that favor the diffusion of their benefits, so that more and more people use it.

Overall: Communication through video calls and in written form, through an internet network.

Excellent communications tool for teams

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Group chat is excellent for teams to communicate while in or out of the office. Video calls can be used for meetings, and screen share for training.

Cons: Hard to search history. eg. Sometimes uses discuss customer accounts but neglect to leave notes for the other team members on the account.

Overall: Team communication across multiple locations

Easy to use Chat / Video Call program

Jul 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Super easy to use program that does exactly what you want it to do.

Easy to have group conversations with teams or multiple friends where people can be anywhere in the world chatting.

The program is almost always issue free and very very easy to use

Cons: Obviously relies heavily on a good internet connection to have clarity of video and audio.

There are many people concerned with googles ability to be listening in on conversations, Im not sure this is a real issue or con but something to maybe consider if conversations are sensitive.

Capterra-loader

Communicate with my cell phone contacts is easier and I really like video calls

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: A lot emoticons and animations to use in chat, i can make videocalls with several people at the same time. I can upload my conversations in the cloud. Google hangouts is the best program to chat from my smartphone and pc because i don´t need the cell number of my contacts, just the google account.

Cons: sometimes I do not know if the message reached the recipient. It is very difficult to send documents through my Google Drive. I can't send voice messages

Capterra-loader

Hangouts makes meetings easier

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I love that I don't have to be present for every meeting. I can be elsewhere and start a hangout to get in on a meeting. The quality of the meetings are just better because there isn't any side chat. We get straight to business. The group chat feature is also great and Google is ahead of the game on this feature

Cons: The quality of the video can sometimes be a little shotty. Everyone has strong internet connections, but the audio is just not great.

Overall: More productive meetings

Capterra-loader

Very mediocre online communicator

Jul 03, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: There is really nothing fancy about google hangouts. Just another communicator with not the best layout, but compatible with most of the devices, including mobile ones. Support video calls, but the quality can be far from ideal. Many people compain about weird, small default windows for this app.

Cons: - not the best layout/interface
- hangout calls are still work in progress, and you can see it
- it looks like from a different era compared to modern communicators

Capterra-loader

instant messaging

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like this platform because to me is considerate a excelent place to do conference and share your screen to the people your are talking to.

Cons: This software do not allow to send multimedia files, you have to use another tool to do this function

Overall: the conversations are kept in the cloud

Capterra-loader

Always a pleasure to use any google products.

Jun 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: HD video calls
HD Group Conferencing for up to 15ppl
Intelegent muting
Integration with other Google applications

Cons: Cant send multimedia files
Needs more features to customize the app
Sometimes the web version is too slow.

Overall: Useful tool to communicate only in google account.

Capterra-loader

Easy and Free way to text and video chat

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Google Hangout's is easy and free to use application you can use it from PC, smartphone or tablet and provides group text chat and ability to make video calls in groups(up to 100 contacts)integrated with google calendar,platform independent with user friendly interface.

Cons: Lacks integration with other applications and third party software.
One limitation is you can't share files.

Overall: Easy and free to use software,stay connected with friends and family

Google Docs is a awesome way to be able to communicate with others while creating a document.

Jun 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very cost effective no more paying for Microsoft. It allows you to create a document and shar for others to edit.

Cons: Some of the features are difficult to find. Even with some of the features being hard to find it still works perfectly fine.

Capterra-loader

Instant communication by chats or phone call.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The versatility of this communication tool, whether through chat or phone call, is in its speed and simplicity. In addition, as it is directly connected to your contact list on your Smartphone it avoids having to be looking for contacts on another device.
I can contact people in my country and outside of it, I have the application on my cell phone and it is also useful and necessary. The video calls are of the highest quality It is 100% recommended software

Cons: I think it is impossible to say something negative in front of this very useful tool, simply excellent.

Excellent chat that is accessed by the gmail account.

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have my gmail account for quite some time, but I have not used this application for a long time, I did not really know that it existed, because of a friend's invitation I started using it and it is very complete.

Cons: I can make video calls, chat with friends from anywhere, the only disadvantage could be that you need a good internet signal and have a google account to enjoy this service.

Capterra-loader

An attractive and dynamic way to expand communications

Jul 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a quick and fun way to communicate with colleagues with whom I can exchange ideas and opinions about the different tasks we perform during the day to improve our work, encourages communications and ease of use with a clear image and audio without much interference they make it much more attractive to use, something that is very good for me is that it works on different platforms and can always take it with you

Cons: Sometimes it takes time to load and they have difficulty navigating their tools, It also does not count that a good integration with other programs

Overall: I think that the more communicated we are in our work the better the quality of it and therefore the quality of the company, and with this tool those communications have been present and have been possible

One of the best communication software.

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Google Hangouts is that it is easy to use and has a very user friendly interface. You can communicate with your friends be it individual or in group. There is also a video chat functionality and it is free.

Cons: Maybe the only thing that I like least about this is that there is a limit of 10 people only when in video chat. But other than that, it's still great.

Capterra-loader

Connect with anyone, wherever you want

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool is very useful to communicate with friends, family and even colleagues at work. It's used across the whole organization because its promote flexibility at the moment of share information or simply be connected with anyone. You can allow everyone else in the call to see your computer screen. Also, the YouTube integration makes Google Hangouts fun to use.

Cons: It is not possible to back up the conversation or verify the trace of the conversation. Further. It would be ideal to contemplate the use of the tool connected to the same time with the telephone number, to make calls without the need for the person to have the app on their mobile.

Overall: This is useful to connect and share information, images or documents in any comment.

Capterra-loader

Communication anytime !!!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think that it´s the perfect and complete professional way to communicate with your coworkers or colleagues. You can share directly information and chat through your computer or mobile devices.

Cons: It not allow reply to a specific message in a chat and including a quote for context such as Whatsapp.

Overall: communication for collaborators. easy of use and excelent for the work enviroment.

Capterra-loader

A staple in my world

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I use this to connect with friends in a group video chat every couple of weeks... it is a staple in my online diet and my friendships. I have also conferenced with this tool for business and watched many wonderful experiences using this tool.

Cons: I wish it was more consistent. Some windows/sessions have more features than others... it doesn't always turn out the same each session.

I use Google Hangouts any time I need to make a conference call

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use. I love having the video aspect of Google Hangouts when I'm communicating with one or more individuals. Since everyone I know has a gmail, it's a very streamlined process and doesn't require downloading of software. I love this free software and I use it any time I need to make a conference call.

Cons: There are no notable cons that I've noticed. I've used this software for over a year, and haven't yet run into any issues which is to be expected with Google software.

Overall: I love Google for EVERYTHING. Another great software by them

Hangout has been a wonderful experience both from mobile and PC

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's lightweight, easy to run and has lots of features. I especially like the ability to share my screen and annotate.

Cons: I could't find the concept of host and participant in this application. Ideally I would like to see a host or admin for a meeting who will be able to control few features like muting the participants.

Overall: I was easily able to communicate my friends as well as share some knowledge

I tried to use it, but would rather pick up the phone or text someone to get a response.

Jun 25, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's free, and some of my friends use it, especially in the beginning when there was all the hype. I think that time has passed.

Cons: There are simply too many other ways to communicate with colleagues. I don't want to any more typing than at all possible. I would rather call and text, or wait until there's an in person meeting if that's appropriate, rather than interrupt someone's thinking/workday.

Great for socializing

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can communicate with business associates as well as personal contacts. The software also allows you to have group conversations. With Google Hangouts you can make phone calls or chat via text. I have also used Google Hangouts to video chat when it wasn't available on other social media platforms.

Cons: Sometimes I see conversations from people who I don't recognize. I would like to spend more time exploring Google Hangouts then I have in the past.

Overall: I enjoyed being able to video chat years before it became available on other software

Google Hangouts replace Skype at our university

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most people gravitated to Hangouts naturally, because Skype was proving too unreliable and Google made this tool more reliable over time.

Cons: There seems to be a small loop if someone doesn't answer a call, then wants to join or make a return call. The system struggles with that. But otherwise, this is a great tool.

Used Google Hangouts for daily business meetings

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Really easy to learn and connected to my Google account, so I didn't have to start a new account. It was also nice to see if my chat partner was online in the email window.

Cons: We eventually had to find a different solution due to restrictions from a foreign government. Not Google's fault, but still a deal-breaker.

Ubiquitious but bland

Jun 29, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple chat, easy to understand and group people up, wide device and platform support. Vioce calling and video included

Cons: lacks functionaility found in slack or hipchat or even discord theres days. Unless you use it regularly, its hard to be sure you will actually be notified of a new message on the desktop apps

Solid Video Platform that Interacts With Gmail and Google Calendar

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Far and away the easiest video conferencing tool to use. It is wonderful that it interacts with your other systems is you use Gmail and Google calendar.

Cons: The downfall with Hangouts is that some other people you may want to conference with cannot use google hangouts ( Security wise not permitted )

The best videoChat solution for active collaboration.

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is the best tool for active collaboration: multi-user interaction, integration with docs/sheets, and all for free.

Cons: While this is an outstanding product for the price, sometimes the camera changes (based on sound input sensed) can be distracting if users don't mute themselves.

Creative way to connect with your team for business

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Hangouts is a creative way to connect with your team for business. You can access right from inside G Suite making things very easy.

Cons: Not much not to like. The emoji styles are a little wonky but overall it's a great platform and the price of free makes it hard to complain.

Group hangout within Google

Jul 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to have multiple join, talk, type comments at the same time. The ability to share your screen is a very nice feature.

Cons: The hangout can be laggy or not allow it to work correctly. I have had to in the past completely restart my computer in order to make it work.

It's a great tool for connecting as a team!

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the ability to have a meeting anywhere at any time. I've had meetings while traveling and also in my home office. I also enjoy the ability and ease of connecting a link directly with a google calendar invite.

Cons: I do not like being limited to using Chrome for calls (at least to have the best functioning call).

Overall: The ease of use and the ability to invite multiple people either within or outside the company to participate.

Capterra-loader

The best for multi-person video chat

Jul 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Google hangouts has been in the mainstream group video chat sphere for the longest and has certainly adapted well.
-Gives users a common platform to video chat on and more
-More users have a viable Google account thanks to the advent of Android phones and their reliance on Google accounts
-Can also make real calls to actual telephone numbers... at a cost
-Great phone app

Cons: Google hangouts is pretty rock solid in most areas that it stretches its hand to:
-Video quality is good if you have a good connection
-Not as good of quality as FaceTime (somehow?)
-Requires plugins or software installed, pretty standard for video chat apps, but still annoying

Overall: A wide stretching video chat software that is not limited by the amount of users that want to join the chat.

Use google hangout all the time to interact with people in different location

Jun 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really love the video quality and how the people talking pop to the forefront when they are actually speaking. Makes the conversation easy to manage.

Cons: I don't like that it can be hard to setup a group chat. Having to go into my google calendar to set that appointment in the future is confusing and difficult at time. Wish there was an easier way.

Overall: best video conference tool (thats is free) that I have ever used.

I have used Google Hangout to have chats with multiple people.

Jul 09, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy it is to connect with your friends across any device. You can either message through chat or video chat.

Cons: I sometimes experience lag especially with videochat but I attribute this to slow internet. I have not had many negative experiences with Google Hangout

Nice Informal Meeting Tool

Jun 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: East to connect with colleagues for informal meetings with video. Quick connection time without hassles.

Cons: For a free toil, there's not much to complain about. Not everyone in my organization liked using Google products since our company IT mostly favors Microsoft products.

Nice, budget-friendly solution for virtual meetings

Jul 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Google Hangouts is a great tool for virtual conferencing. It is free to use and does not require any downloading.

Cons: The stream is not always the best quality. It can also be hard to share files or screens, so we sometimes move to another virtual conferencing solution.

Google Hangouts made chatting productive.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like most about this software is the ability to hold a conversation with someone while collaborating on an idea that the two of you my have.

Cons: I have not found any cons with this software since I've been using it. Everyting works as advertised for me.

Capterra-loader

Instant communication, messaging, voice or video calls. Is the best

Jul 03, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Instant communication is one of the needs of any job in the current times, Hangout gives you multiple ways to achieve this way of communicating. Whether it is through your chat, your calls or video calls, the instantaneous is the rule.

Cons: Nothing to reproach this extraordinary and demanding application, either from the computer or from the Smartphone has a colossal benefit.