# Google Meet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Meet Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/176572/Google-Hangouts

---

# 

 Google Meet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Meet

## What is Google Meet?

Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to 100,000 viewers at one time. It also comes as a Chrome extension and can be used across all devices.

## What is Google Meet used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Top alternative

Featured

Overall rating

Based on 12,085 user reviews

Reviews sentiment

Positive

90%

Neutral

8%

Negative

1%

Pros & cons

Efficient workplace communication tool

Seamless team collaboration platform

Connectivity-dependent performance issues

Inconsistent video call quality

Starting price

$6

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Meet

4.5 (12,085)

VS.

[4.7 (24,059)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$6

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12,085)

Ease Of Use

4.6 (10,930)

Value For Money

4.6 (7,236)

Value For Money

4.5 (6,678)

Customer Service

4.3 (6,603)

Customer Service

4.4 (6,429)

## Google Meet alternatives

[4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,953)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,535)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[View all alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

## Who uses Google Meet?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient workplace communication tool

96% positive reviews out of 857

Reviewers feel colleague communication is fast, accessible, and reliable for remote and in-office teams.

Umer B

Process Associate, 1,001 - 5,000 employees.

"The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

Connectivity-dependent performance issues

71% negative reviews out of 848

Most reviewers report internet connection causes frequent lag, dropped calls, and unreliable meetings, especially with weak signals.

Solange G

Social communication, 2 - 10 employees.

"sometimes a little slow and stuck concern about call quality in situations of unstable internet"

Seamless team collaboration platform

95% positive reviews out of 782

Reviewers find team collaboration easy, supporting real-time interaction, file sharing, and remote project management.

Bien C

Systems and Service Operation Analyst, 10,001+ employees.

"Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration."

Inconsistent video call quality

58% negative reviews out of 702

Some reviewers describe video issues like lag, blurry images, and limited features, especially with larger groups or poor connections.

Claudia J

Content creator, 1 employee.

"Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes"

Affordable communication platform

96% positive reviews out of 665

Reviewers appreciate pricing for offering robust free features, unlimited meetings, and cost savings for businesses.

Erica M

Administrative Assistant, 2 - 10 employees.

"Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer."

Audio reliability and control problems

56% negative reviews out of 593

Some reviewers indicate audio issues such as echo, microphone glitches, and limited muting controls disrupt meeting experiences.

James K

Manager, 51 - 200 employees.

"Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Screen Sharing

4.6 (1,111)

62.20% of 1111 reviewers that rated this feature as important or highly important

Screen sharing lets you present slides, documents, or apps during meetings for better collaboration. Reviewers appreciate its simplicity, real-time performance, and multiple sharing options, but some say it lacks advanced tools and can have occasional glitches.

Mobile Access

4.6 (1,097)

60.16% of 1097 reviewers that rated this feature as important or highly important

With this capability, you can join meetings from your phone or tablet, ensuring flexibility and participation on the go. Reviewers indicate mobile access is seamless, user-friendly, and mirrors desktop functions, though a few find it less convenient for note-taking.

Video Conferencing

4.7 (995)

64.82% of 995 reviewers that rated this feature as important or highly important

Google Meet offers a reliable way for you to connect face-to-face from anywhere, boosting collaboration and reducing travel. Reviewers appreciate its clear video, ease of use, and ability to host large meetings, though some mention occasional audio or video glitches.

Real-Time Chat

4.6 (836)

56.58% of 836 reviewers that rated this feature as important or highly important

This aspect enables you to send instant messages, links, and files during meetings without interrupting speakers. Some users say real-time chat is fast, easy to use, and helpful for discreet questions, though chats disappear after meetings and presenters may miss messages while sharing screens.

Two Way Audio & Video

4.6 (727)

63.41% of 727 reviewers that rated this feature as important or highly important

It gives you real-time, interactive communication with both sound and visuals. Users think the audio and video quality is clear and reliable, even with average internet, and value the ability to adjust settings, though some wish for better moderator controls.

Presentation Streaming

4.5 (786)

59.03% of 786 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Google Meet 41 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ability to make voice calls within the system

Group collaboration to solve ideas in a productive and concentrated manner.

Sub-room created within virtual meeting/class

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Participants can alert the host if they have a question when they are muted

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

With this capability, you can join meetings from your phone or tablet, ensuring flexibility and participation on the go. Reviewers indicate mobile access is seamless, user-friendly, and mirrors desktop functions, though a few find it less convenient for note-taking.

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Send messages to selected individual(s) from the entire audience

This aspect enables you to send instant messages, links, and files during meetings without interrupting speakers. Some users say real-time chat is fast, easy to use, and helpful for discreet questions, though chats disappear after meetings and presenters may miss messages while sharing screens.

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Screen sharing lets you present slides, documents, or apps during meetings for better collaboration. Reviewers appreciate its simplicity, real-time performance, and multiple sharing options, but some say it lacks advanced tools and can have occasional glitches.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Set up connections to third-party platforms to improve business processes

It gives you real-time, interactive communication with both sound and visuals. Users think the audio and video quality is clear and reliable, even with average internet, and value the ability to adjust settings, though some wish for better moderator controls.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Record and playback video calls

Google Meet offers a reliable way for you to connect face-to-face from anywhere, boosting collaboration and reducing travel. Reviewers appreciate its clear video, ease of use, and ability to host large meetings, though some mention occasional audio or video glitches.

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Allows users to view videos without downloading media files

Upload or use pre-set virtual backgrounds during video meetings

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12,085)

4.3

Based on 12,085 reviews

## Pricing

Value for money

4.6 (7236)

Free Version

[View pricing plan details](https://www.capterra.com/p/176572/Google-Hangouts/pricing/)

Business Starter

$6.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   30 GB Cloud Storage Per User
-   Custom Secure Email

Business Standard

$12.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   2 TB Cloud Storage Per User
-   Custom Secure Email

Business Plus

$18.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking

Value for money

4.6 (7,236)

4.6

Based on 7,236 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6603)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6,603)

4.3

Based on 6,603 reviews

## User reviews

Overall rating

4.5

Based on 12,085 reviews

Filter by rating

5(7269)

4(3624)

3(1027)

2(127)

1(38)

Mentioned topic

Sorted by most recent

SM

Shae M.

Case Manager Assistant

Law Practice

### "MEET For any and all purposes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

My expectations with Google Meet are always met. If I am attending a work meeting or simply chatting with my family, I can always expect no interruptions.

Pros

Google Meet turns out to be a space where you send an invitation, whether business or personal. No glitches.

Cons

The app can improve its group call settings. During calls you can fall into confusion while trying to switch cameras.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jen C.

Associate Director of Admissions

Education Management

### "Google Meet Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 15, 2026

Google Meet is easy to schedule, use, and is nice for a virtual meeting option instead of meeting in person.

Pros

Being able to connect with other adults for meetings, interviews, etc and not have to be in person. It is easy to use and effective.

Cons

There are restrictions on the free version such as a time limit. Also, only one screen can be shared at a time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SE

Sarah E.

Microbiologist

Hospital & Health Care

### "I like google meet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

Google is such an awesome online meeting tool. I like using it so much for streaming meetings with my colleagues and friends .

Pros

Google meet is easy to use. I like its helpful customer support team . I always enjoy the background options. I like the availability of sharing screen and recording of the meeting. It also has a great value for money.

Cons

The cons about google meet is that it could make my device hot when on meeting for a while. Also it uses to have bugs problem. If these can be fixed, it would be great ..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GLENN TERYLL JORDAN N.

Qualiticien

Hospital & Health Care

### "Mon avis sur Google Meet"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 15, 2026

Pros

Il est d'une facilité d'utilisation, et je trouve que ça permet de faire des entretiens et réunions à distance.

Cons

Souvent il y a des coupures ou les intervenants diront qu'ils ont du mal à m'écouter ou que mon microphone ne passe pas

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Plus simple avec nos comptes google et adresse mail

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Harshul S.

Senior. Technical Support Specialist for Network Operations

Information Technology and Services

### "Quick, reliable meetings that just get the job done"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 10, 2026

Overall it’s been reliable and simple for day to day work, I use it every day. Most people already know how to join so less time wasted explaining links. We run client demos, internal standups and training sessions without much trouble. Small hiccups with backgrounds, mobile and audio happen but not often. Integration with Google Workspace makes collaboration smoother for our team. Would recommend for teams who want something quick and dependable.

Pros

I use Google Meet for work for daily calls and it just opens fast, no issues. Joining meetings is easy, clients and partners never struggle with links. Video and audio stay pretty stable even when my home wifi is not great. Screen sharing and presenting a window is smooth, no weird freezes. Integration with Calendar and Gmail saves me time when scheduling. Recording and captions are handy for people who miss the meeting.

Cons

Some advanced settings are blocked and takes time to find them when you need. Background blur and effects sometimes behave weird on older laptops. Mobile app misses a couple desktop features and layout can be confusing. Large file sharing during a meeting is limited, you need Drive links instead. Occasional audio echo or lag on certain networks, needs manual fiddling. Permissions can be confusing, once I accidentally left a meeting open to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Stephanie P.

American accent coach

E-Learning

### "Decent Free Video-Call Option"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 10, 2026

As a free option that can be used directly in the browser, Google Meet is a decent option for simpler calls, especially with people who are not particularly tech savvy or who don't want to download an app to their device. However, for teachers who do a lot of screensharing or people who run group classes or webinars/masterclasses, there are other platforms out there that better meet the needs of those situations.

Pros

I like that it's an accessible video-call platform that can be used directly in the browser and doesn't require downloading an app or even having a Google account.

Cons

I have not used the desktop app, but when using it in a browser, screensharing is quite annoying. I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to continue to see the video feeds of other call participants while screensharing from a different tab.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Job Coach, Career Counselor

Consumer Services

### "Google Meet is a free way to host video meetings and conferences/webinars!"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 9, 2026

Pros

It's straightforward to use. The video and audio work fine, and it functions fine as a video conferencing software. There are virtual background options. It's free with a Google account, and there are no limitations to meeting times as far as I can tell. Sharing files within meetings is simple and easy.

Cons

It uses a lot of computer memory when running, so it can make older laptops run their fans to keep from overheating. Most people in the corporate world are used to Zoom by now, and Google Meet is not quite as robust.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

One company I work with chose Google Meet; a previous and other companies use Zoom

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Chandra L.

ADM. ASSISTANCE

Hospital & Health Care

### "Go Google Meet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Great app if anyone is looking for the most sufficient for your meeting this is it. I totally recommend this app to others and family members a well

Pros

Google meet is very popular in my department. Most of the employee really enjoy the ease of use. Also, Participant management for the staff

Cons

I have no cons at this time as always; you will and a few Bugs and issues. But very easily to fix or correct before sending out info

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Brianna T.

Lead Editor

Consumer Services

### "My favorite videoconferencing platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 5, 2026

Pros

The ease of being able to schedule meetings and the fact that meeting invitees don't need to be logged into their email and can just join the meeting. There is no additional charge or need to upgrade to get longer meetings.

Cons

Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shayne T.

Co owner

Construction

### "Great things by Google"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2026

Smooth video and clear audio make virtual conversations feel natural, while joining and sharing screens happens without hassle. Meetings flow easily, whether for work projects or casual catch-ups.

Pros

Joining calls feels seamless when everything is tied to your email and calendar. Screen sharing, live captions, and breakout rooms come built in, so collaboration happens without extra steps.

Cons

Video calls can lag or disconnect when the internet isn’t stable, and built‑in tools for collaboration are limited. Free plans also restrict the length of group meetings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Popular comparisons

[Microsoft Teams vs Google Meet](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts)[Zoom Workplace vs Google Meet](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)[Google Workspace vs Google Meet](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace)[Slack vs Google Meet](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts)[GoTo Meeting vs Google Meet](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts)[Webex Suite vs Google Meet](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[TeamViewer ONE vs Google Meet](https://www.capterra.com/compare/176572-194565/Google-Hangouts-vs-TeamViewer)[Zoho Meeting vs Google Meet](https://www.capterra.com/compare/176572-202121/Google-Hangouts-vs-Zoho-Meeting)[Workplace from Meta vs Google Meet](https://www.capterra.com/compare/168669-176572/Workplace-vs-Google-Hangouts)[FreeConferenceCall.com vs Google Meet](https://www.capterra.com/compare/130969-176572/FreeConferenceCall-com-vs-Google-Hangouts)[Amazon Chime vs Google Meet](https://www.capterra.com/compare/176572-180391/Google-Hangouts-vs-Amazon-Chime)[GoTo Connect vs Google Meet](https://www.capterra.com/compare/163604-176572/GoTo-Connect-vs-Google-Hangouts) 

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