# Google Meet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Meet Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/176572/Google-Hangouts --- # Google Meet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Meet ## What is Google Meet? Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to 100,000 viewers at one time. It also comes as a Chrome extension and can be used across all devices. ## What is Google Meet used for? [Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 12,117 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 1% Pros & cons Versatile colleague communication platform Remote team collaboration hub Dependence on strong internet Inconsistent video call quality Starting price $6 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Meeting / 2025 - Team Communication / 2025 - Video Conferencing / 2025 Our "Best of" badge program showcases products with the highest ratings... - Team Communication / 2026 - Video Conferencing / 2026 - Web Conferencing / 2026 - VoIP / 2025 Our "Best of" badge program showcases products with the highest ratings... - Team Communication / 2026 Do you work for Google Meet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Meet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Meet 4.5 (12,117) VS. [4.7 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $6 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12,117) Ease Of Use 4.6 (11,017) Value For Money 4.6 (7,265) Value For Money 4.5 (6,753) Customer Service 4.3 (6,630) Customer Service 4.4 (6,505) ## Google Meet alternatives [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,040)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,597)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/) ## FAQs about Google Meet Overview ### What problems does Google Meet solve? Google Meet solves slow meeting setup, missed appointments, and fragmented communication by turning Calendar events into instant meeting links, syncing invites and reminders, and supporting chat, voice, video, screen sharing, and recordings across devices. Remote teams, managers, educators, consultants, and client-facing staff benefit most from faster coordination and smoother collaboration. Answer based on 3489 reviews Overview ### Which roles and teams benefit most from Google Meet? Google Meet is most used by business owners, executives, educators, students, and project-based teams that need reliable virtual communication. Managers, consultants, and marketers use it for client calls, team check-ins, and presentations, while software and operations teams rely on it for remote collaboration, planning, troubleshooting, and cross-functional meetings. Answer based on 12108 reviews Overview ### What company size and industries is Google Meet built for? Google Meet is built for small businesses, which make up 66% of reviewers, and is used most in Computer Software at 8%. It supports small to large businesses, with additional use across Information Technology and Services and Education Management, each at 7%, plus midsize companies at 15% and enterprises at 18%. Answer based on 12110 reviews Features and Usability ### What are the key features of Google Meet? Google Meet includes core video conferencing features such as video chat, audio calls, screen sharing, in-meeting chat, and meeting scheduling. Key differentiators include Google Calendar sync for one-click setup, host controls, breakout rooms, recording, whiteboard, and flexible device access across web and mobile. Answer based on 4224 reviews Pricing ### How much does it cost and what fees or limitations are included? Google Meet starts at $6/user/month with the Business Starter plan, alongside a free version. Paid tiers include Business Standard at 12/user/month and Business Plus at 18/user/month. Reviewers often call the free version accessible, but note limits like one-hour meetings, no recording, and missing hand raise. Answer based on 836 reviews Integrations ### Which third-party tools and platforms does Google Meet integrate with? Google Meet integrates with 10 third-party tools, including Gmail, Google Calendar, Slack, Microsoft Teams, Google Drive, Google Docs, Google Voice, and Google Classroom. Reviewer mentions center on scheduling and communication through Gmail and Google Calendar, while official integrations extend support to tools like Webex Suite and Zoom Workplace. Answer based on 3250 reviews Getting Started and Support ### How easy is it to onboard and train a team on Google Meet? Google Meet is easy to onboard for most teams, especially existing Google Workspace users, because joining and scheduling happen through familiar Gmail, Calendar, and browser workflows. Documentation and videos support training. Nontechnical users often get started quickly, while admins, presenters, and teams switching from other platforms may need more time. Answer based on 276 reviews Getting Started and Support ### What customer support options does Google Meet offer, and how do users rate the experience? Google Meet offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe help content as useful and support as able to resolve setup issues, but many also report limited direct assistance, long wait times, and difficulty reaching a live agent when problems are urgent or more complex. Answer based on 93 reviews ## Who uses Google Meet? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 288 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 288 reviews Administrative 30% Administrative 30% Entrepreneurs/ Owners 11% IT & Software Development 10% Education & Learning 8% Others 41% Top industries Based on 288 reviews Education Management 30% Computer Software 20% Hospital & Health Care 20% Information Technology and Services 18% Other 12% ## Pros and Cons Versatile colleague communication platform 96% positive reviews out of 865 Most users report colleague communication is seamless, enabling instant, location-independent interaction and efficient project discussions. Umer B Process Associate, 1,001 - 5,000 employees. "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds." Dependence on strong internet 71% negative reviews out of 861 Most reviewers indicate internet connection is critical, with slow or unstable networks causing lag, freezes, and disconnections. Richi N Founder and CEO, 11 - 50 employees. "Its potential for unreliable internet connectivity to disrupt meetings." Remote team collaboration hub 95% positive reviews out of 798 Most users describe team collaboration as smooth, with integrated tools supporting real-time teamwork across distributed groups. Bien C Systems and Service Operation Analyst, 10,001+ employees. "Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration." Inconsistent video call quality 57% negative reviews out of 708 Some users report video issues, including lag, blurry images, and dropped calls, especially with larger groups or unstable connections. Claudia J Content creator, 1 employee. "Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes" Cost-effective communication solution 96% positive reviews out of 675 Most reviewers find pricing highly attractive, appreciating robust free features and affordability for individuals and organizations. Erica M Administrative Assistant, 2 - 10 employees. "Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer." Frequent audio disruptions 57% negative reviews out of 602 Some reviewers describe audio issues such as echo, microphone glitches, and difficulties muting or managing participant sound. Kelley C Project Manager, 5,001 - 10,000 employees. "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.6 (1,125) 62.67% of 1125 reviewers that rated this feature as important or highly important Screen sharing in Google Meet helps you present slides, documents, or apps instantly during meetings. Reviewers appreciate its ease of use, real-time collaboration, and multiple sharing options, though some mention occasional glitches and wish for more advanced capabilities like annotations. Mobile Access 4.6 (1,107) 60.52% of 1107 reviewers that rated this feature as important or highly important Google Meet gives you the flexibility to join meetings from your phone or tablet, making remote work and on-the-go participation easy. Users think mobile access is reliable, user-friendly, and nearly as functional as desktop, though a few wish joining was simpler without account setup. Video Conferencing 4.7 (1,014) 65.38% of 1014 reviewers that rated this feature as important or highly important With Google Meet's video conferencing, you can connect face-to-face from anywhere, boosting collaboration and saving travel time. Reviewers appreciate the clear video quality, ease of joining meetings, and personal engagement, though some mention occasional audio or video glitches in large groups. Real-Time Chat 4.6 (843) 56.82% of 843 reviewers that rated this feature as important or highly important Google Meet offers real-time chat so you can send instant messages, links, or files during meetings. Some users say this is helpful for asking questions without interrupting, but note that chats disappear after meetings and presenters can't always see messages when sharing screens. Two Way Audio & Video 4.6 (740) 64.05% of 740 reviewers that rated this feature as important or highly important This capability lets you see and hear others in real time, making meetings more interactive and personal. Reviewers indicate audio and video quality is generally strong, enabling smooth communication, but note that stable internet is needed for the best experience. Presentation Streaming 4.5 (795) 59.37% of 795 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Google Meet 41 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Ability to make voice calls within the system Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Online forums/groups where users can ask questions, share ideas, best practices, etc. Participants can alert the host if they have a question when they are muted Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Group messaging lets multiple people carry on a group conversation High-definition audio and/or video capabilities Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing Google Meet gives you the flexibility to join meetings from your phone or tablet, making remote work and on-the-go participation easy. Users think mobile access is reliable, user-friendly, and nearly as functional as desktop, though a few wish joining was simpler without account setup. Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Google Meet offers real-time chat so you can send instant messages, links, or files during meetings. Some users say this is helpful for asking questions without interrupting, but note that chats disappear after meetings and presenters can't always see messages when sharing screens. Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Screen sharing in Google Meet helps you present slides, documents, or apps instantly during meetings. Reviewers appreciate its ease of use, real-time collaboration, and multiple sharing options, though some mention occasional glitches and wish for more advanced capabilities like annotations. Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Set up connections to third-party platforms to improve business processes This capability lets you see and hear others in real time, making meetings more interactive and personal. Reviewers indicate audio and video quality is generally strong, enabling smooth communication, but note that stable internet is needed for the best experience. Presenter can see and hear participants and vice versa Profiles of users providing basic information Record and playback video calls With Google Meet's video conferencing, you can connect face-to-face from anywhere, boosting collaboration and saving travel time. Reviewers appreciate the clear video quality, ease of joining meetings, and personal engagement, though some mention occasional audio or video glitches in large groups. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Allows users to view videos without downloading media files Upload or use pre-set virtual backgrounds during video meetings Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.3 (12,117) 4.3 Based on 12,117 reviews ## Pricing Value for money 4.6 (7265) Free Version [View pricing plan details](https://www.capterra.com/p/176572/Google-Hangouts/pricing/) Business Starter $6.00 Per User,Per Month It includes: - 100 Participant Video Meetings - 30 GB Cloud Storage Per User - Custom Secure Email Business Standard $12.00 Per User,Per Month It includes: - 150 Participant Video Meetings - 2 TB Cloud Storage Per User - Custom Secure Email Business Plus $18.00 Per User,Per Month It includes: - 500 Participant Video Meetings + Recording - Attendance Tracking Value for money 4.6 (7,265) 4.6 Based on 7,265 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6630) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6,630) 4.3 Based on 6,630 reviews ## User reviews Overall rating 4.5 Based on 12,117 reviews Filter by rating 5(7293) 4(3632) 3(1027) 2(127) 1(38) Mentioned topic Sorted by most recent JS Juan S. Site Manager Automotive ### "Google Meet Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 6, 2026 I have been using Google Meet to host meeting between other managers and employees. As well as personally stay in contact with others across the world. Pros The ability of creating face calls with other users at any minute. It has been a great addition to Google's features. Cons It is still fairly new application integrated in our phone, will like to see improvements to integrate on more phones and features when calling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM mary m. communication Apparel & Fashion ### "The best meeting app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 It is absolutely great! We use it every week like 5 times a week and our team loves it. We use google everything so it integrates perfectly Pros I like how easy it is to send invitations even outside of Google, how easy it is to change the background and the quality of the camera and audio Cons I don't like that it doesn't have as many advanced collaborations as other applications have. meeting controls and settings are sometimes difficult to find Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB SIDHARTH B. Teacher Education Management ### "A Highly Reliable, Secure, and Foolproof Virtual Classroom Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 30, 2026 Overall, my experience with Google Meet has been exceptionally positive. As an educator, it serves as a highly reliable and efficient backbone for virtual classrooms. While it may lack a few advanced student-engagement tools out of the box, its seamless connection with Google Workspace, rock-solid security, and foolproof ease of use completely outweigh the minor drawbacks. It makes distance learning organized, accessible, and smooth for both teachers and students alike Pros What I appreciate most about Google Meet is how user-friendly it is for both teachers and students. Managing large classes is very easy, and the platform doesn't lag during live presentations. It is lightweight, highly secure, and makes online interactive learning completely hassle-free Cons It is a bit restrictive that you cannot record lectures natively unless you have a premium enterprise account. Also, managing permissions for external students (those joining without a school domain email) can sometimes be a bit tedious during a live session. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) There are large no of options and easy to use make me to switch on this platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kimona S. CEO Founder Education Management ### "Here Since Google Hangout" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 29, 2026 I truly enjoy using GM. I don't have to pay a fee unless I'm using plugins for recording meetings, using whiteboards other meeting systems. Pros I have been using Google Meet since Google Hangouts Meet days. I used it in conjunction with WhatsApp at the time, but it took way more data. Cons I want to use background that seamlessly shows me like other platforms like Zoom. The background with Google molds me into the background and I don't like that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew M. Owner Computer Software ### "Easy to use competitor to Zoom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 26, 2026 Pros Works in browser without the need to install any software or continual prompts to install software. Rooms make it easy to setup meetings in advance Cons The auto framing and splits are a bit annoying. Otherwise there isn't much to not to like. Perhaps other people preferring zoom? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Benefits and Compliance Manager Hospital & Health Care ### "Google Meet review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Pros Setting up meetings is quick and can be done quickly easily. You can even set up conferences that are easy to dial into. Cons I used Google Meet a few times and honestly I cannot come up with anything that i thought was particularly problematic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Anna B. Kinesiologist Health, Wellness and Fitness ### "Google Meets - Your Virtual Meetings App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2026 Google Meets is perfect for those already using other google products like Gmail because the integration is seamless. Pros I like how easy it is to synch with my emails. My calendar can generate automatic links for meetings just with a time slot. Cons Not everyone is familiar with it and it is not as reliable yet as zoom or teams. Sometimes the sound quality is not the best. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Better integrated with my Gmail and other google apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KZ Kayla Z. Admin Non-Profit Organization Management ### "Best Meeting Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 This is great for large calls, both internal and external. We are able to have short one on ones and longer, larger meetings with the same amount of ease! Pros Easy meeting platform! This is a quick way to get in touch with teammates or to plan a larger scale call! Cons Integrating Google with other platforms is easy, but I have to be mindful when scheduling meetings within my calendar because it doesn't always default to google meets even though that's what we use most frequently! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sarah G. Digital Marketing Specialist Insurance ### "Google Meet pour les lives" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 18, 2026 Pros La qualité audio et vidéo dans le live est généralement bonne et l’accès aux réunions se fait sans complication. Cons La qualité peut aussi dépendre fortement de la connexion internet et les nombres d’utilisation connecte est aussi limite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZM Zal M. Program Manager Education Management ### "Light-weight, simple and accessible virtual meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 18, 2026 Google meet is an incredibly valuable tool that we use daily - it is a big part of allowing us to collaborate as a remote team, and deliver our services through large, online education programs Pros It's a very simple virtual meeting platform - easy to set up meetings very quickly, and it's accessible to everyone individual and organisation and it's not intrusive; it doesn't ask you to install software like most other video meeting platforms. We use it for everyday internal meetings, but to also host all our virtual education workshops. Cons Every now and then it has issues where people will join a call, and their audio will not work. This happens across devices, locations, and businesses - and it's solved simply by leaving the call and joining again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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