---
title: "Google Meet Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Google Meet the right Meeting solution for you? Explore 12169 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/176572/Google-Hangouts/reviews/"
page_type: "reviews"
language: "en"
---

Google Meet

4.5 (12169)

[View alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 4th, 2026

# Reviews of Google Meet

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

PH

Paul H

Creative DirectorDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual meetings to discuss how we will execute our projects.“

June 30, 2026

BN

Brennan N

Insurance AgentInsurance, Self-employedUsed the software for: More than 2 years.

“Browser-Dependent Performance for High-End Quality: Because it is heavily web-based, if a user's browser is bogged down with dozens of other open tabs, the video quality can sometimes stutter or drop resolution rather than optimizing via a dedicated desktop application.“

July 6, 2026

PH

Paul H

Creative DirectorDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“Our needs of holding regular meeting discussions to discuss our design projects both with our clients and within our design team led us to implement Google Meet which has been allowing us to easily and conveniently plan and host our meetings virtually.“

June 30, 2026

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to continue to see the video feeds of other call participants while screensharing from a different tab.“

April 10, 2026

SH

Spencer H

Software DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“Running online meetings is much easier with Google Meet and thesc reen sharing feature is also available even on phones, which helps a lot when explaining things during a call.“

June 11, 2026

BT

Brianna T

Lead EditorConsumer Services, Self-employedUsed the software for: More than 2 years.

“Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen.“

April 5, 2026

AD

Arnold D

Senior executiveInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently.“

June 23, 2026

Cristin H

Office managerAutomotive, 51 - 200 employeesUsed the software for: 1-2 years.

“It lacks advanced webinar and interactive presentation tools out of the box compared to standalone competitors like zoom.“

June 29, 2026

## Showing most helpful reviews

Showing 1-25 of 12169 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mariana V.  
Social Media Team Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Good experience. Easy to use."

August 13, 2026

5.0

Overall good experience with some useful functionalities such as advanced noise cancellation, which filters out background noises.

Pros

It's very easy to set up and use. There are many background options, filters as well as AI-powered beauty and makeup filters.

Cons

Some advanced features such as meeting recording require a Google Workspace subscription. It also has no direct file sharing inside the meeting, which could be very useful.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing Google Meet

With Google you don't need an app to access Google Meet, you just click the link on your Google Calendar so it is easier to access.

Review Source

VR

Verified Reviewer  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Great Value"

July 27, 2026

5.0

Meet is the best, free software on the market for simple meeting needs. It's intuitive and you don't need to give a lot of instructions when sending invites.

Pros

It's free for individuals and can be sued for personal and business needs among others. It has easy to use features like screensharing with or without audio and can be integrated with google calendar which is nice.

Cons

It's good for general meeting purposes but does not have some of the extra perks that industry-specific softwares have. In the education field, for example, there's more resources for sharing documents and typing in math equations or sharing a digital whiteboard.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Made the switch due to the cheaper pricing of google for basic features

Review Source

Adam M.  
Senior Technical Writer  
Computer Software  
Used the software for: 6-12 months

### "Basic with shortcomings. I expected better from Google"

September 1, 2026

3.0

We use this for non-Teams or Zoom calls. I am familiar with the other call platforms and by comparison I feel Google's version falls short. It is not as intuititve . If you simply want to talk on video, its fine but everything is hidden in menus that aren't intuitive to use on the fly.

Pros

Integrates well with gmail and google calendar. The basics are straightforward to use and I have found it to be reliable.

Cons

One time in an important external meeting it was unclear how to share a document via screenshare. This is a basic essential function and was hidden in a menu somewere.

Review Source

SB

SIDHARTH B.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "A Highly Reliable, Secure, and Foolproof Virtual Classroom Solution"

May 30, 2026

5.0

Overall, my experience with Google Meet has been exceptionally positive. As an educator, it serves as a highly reliable and efficient backbone for virtual classrooms. While it may lack a few advanced student-engagement tools out of the box, its seamless connection with Google Workspace, rock-solid security, and foolproof ease of use completely outweigh the minor drawbacks. It makes distance learning organized, accessible, and smooth for both teachers and students alike

Pros

What I appreciate most about Google Meet is how user-friendly it is for both teachers and students. Managing large classes is very easy, and the platform doesn't lag during live presentations. It is lightweight, highly secure, and makes online interactive learning completely hassle-free

Cons

It is a bit restrictive that you cannot record lectures natively unless you have a premium enterprise account. Also, managing permissions for external students (those joining without a school domain email) can sometimes be a bit tedious during a live session.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

There are large no of options and easy to use make me to switch on this platform

Review Source

LC

Leziel C.  
Virtual Teacher  
Education Management  
Used the software for: 2+ years

### "Online Meet Accessible Almost Everywhere"

July 15, 2026

5.0

I like Google Meet due to its ease of use. I believe it also does not require big bandwidth as I can host or join meetings smoothly even using my phone.

Pros

What I like most about Google Meet is that it is quick and easy to generate meetings plus it can be generated through Google Calendar with the capacity to invite others.

Cons

What I like least about Google Meet is that when someone generates a meeting link and is not setup properly, others can use it without the host.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

My employer’s choice maybe because of pricing.

Review Source

MB

Mark B.  
Manager  
Retail  
Used the software for: 2+ years

### "My number one digital meeting service"

August 9, 2026

5.0

Google Meets is my primary software that I choose to set up all of my digital meetings. I have had zero service interruptions and only great experiences using it.

Pros

Google meet is a fantastic service that enables easy digital "in-person" meetings. No issues or bugs have been encountered while using this service for 3+ years. Sharing files is simple and easy. Great customization for backgrounds or profiles. Simple to use settings that allow customization for each type of participant.

Cons

I have encountered almost zero issues with Google Meet. I hope to see more advancement in the features and integration.

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Google Meet is the easiest to connect and set up of all services.

Review Source

Andrea L.  
Innovation Manager  
Translation and Localization  
Used the software for: 2+ years

### "A Great Choice for Everyday Business Meetings"

August 3, 2026

5.0

Our overall experience with Google Meet has been very positive. It has proven to be a reliable and easy-to-use video conferencing solution for our day-to-day communication and collaboration. The integration with Google Workspace makes scheduling meetings, sharing calendars, and collaborating on documents seamless, which has improved our team's productivity. The platform delivers stable audio and video quality, and features such as screen sharing, live captions, and background effects meet our everyday needs. While some advanced meeting management and reporting features are more limited than those of specialized conferencing tools, Google Meet provides excellent value for money and has consistently performed well for our business. Overall, it is a dependable solution that we would recommend to organizations looking for a simple and efficient meeting platform.

Pros

What we liked most about Google Meet was its simplicity and reliability. It is very easy to set up and join meetings, with no complicated installation or configuration required. The integration with Google Workspace makes scheduling meetings, sharing calendars, and collaborating on documents seamless. The platform provides good audio and video quality, effective participant management, and useful features such as screen sharing, captions, and background effects. We also appreciate its stability, as we have experienced very few technical issues during day-to-day use. Overall, Google Meet offers excellent value for money and is a dependable solution for business communication and collaboration.

Cons

While Google Meet works very well for everyday meetings, some of its more advanced collaboration features are not as extensive as those offered by dedicated video conferencing platforms. Certain meeting controls, reporting, and customization options are only available with higher-tier Google Workspace plans.

Review Source

Ben E.  
Marketing and communications executive  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A free and easy tool to video chat online"

July 12, 2026

4.0

Google meet is great if you want to have a video chat with people online with a free and easy tool to use.

Pros

Google Meet is a great way to connect with people and have a video conversation easily online with anyone who is able to connect.

Cons

Google meet is great at being able to have video chats, but there is not a lot more functions that can be from Google Meet aside from this. Web chatting as part of google meet is not the best way to do this.

Review Source

Alejandro A. C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A free an easy tool for online meetings"

July 27, 2026

5.0

I am very happy using Google Meet in my day-to-day. It is a convenient app for managing real time communication.

Pros

Google Meet is a free and easy to set up meetings with people from all over the world. It usually works really well independently of how many tabs you have open.

Cons

Sometimes it is difficult to share screen due to problems recognizing a secondary monitor, but apart from that it works fine.

Review Source

Wei Jie L.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Convenient, but Meeting Links Could Work Better"

August 22, 2026

4.0

convenient and reliable tool for video meetings. It works well most of the time, but the handling of meeting links could be more consistent.

Pros

convenient and easy to use for online meetings. Joining and starting meetings is generally quick and straightforward.

Cons

Sometimes meeting links do not open the Google Meet app automatically, which makes joining a meeting less convenient

Review Source

VR

Verified Reviewer  
SQA Engineer  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Google? Uh-what? Let's Meet!"

December 4, 2025

4.0

Overall I can say that using Google Meet is easier than any other meeting options available in the market since this is a Google product known for integrating each product they put out to each other.

Pros

Google Meet is easy to navigate as long as you have an existing google account. It is also integrated in most third party applications used for work communications.

Cons

The Leave Meeting button is always mistakenly clicked when exiting from screen sharing. These happened to me multiple times and to my colleagues.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We moved out of Office 365 for business reasons.

Review Source

RR

Rafa R.  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Reliable and Simple Video Meetings for Everyday Use"

March 16, 2026

5.0

Overall, my experience with Google Meet has been very positive. It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace. The platform focuses on simplicity and reliability, which makes it easy for users of all technical levels to participate in meetings without issues.

Pros

\- Very easy to join and host meetings - Strong integration with Gmail and Google Calendar - Stable video and audio quality - Simple screen sharing for presentations - Works well directly in the browser without installing software

Cons

\- Some background and visual customisation options are limited - Large meetings can feel harder to manage compared to other tools

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

I switched to Google Meet mainly because of its seamless integration with Google Workspace, especially with Gmail and Google Calendar.

Review Source

NC

Natalie C.  
Admissions Coordinator  
Education Management  
Used the software for: 1-2 years

### "Can't make a meeting? Use Google Meet! "

March 24, 2026

5.0

Google meet is easy to use, and so convenient. Scheduling, privacy, and additional features like captioning options allow for productive virtual meeting spaces.

Pros

I love how Google Meet easily lets our admissions office meet with students virtually all over the Globe! Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel. We are able to edit, and adjust meeting times with ease to help benefit everyone's schedules.

Cons

I really haven't found anything that is not user friendly. I am very pleased with the management and ease of use.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Google Meets better synced with all of our other software.

Review Source

AD

Arnold D.  
Senior executive  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable, User-Friendly Platform for Effective Business Collaboration"

June 23, 2026

4.0

Overall, my experience with Google Meet has been very positive. As a senior executive at iQor, I rely on virtual meeting platforms daily to collaborate with internal teams, engage with clients, and support strategic initiatives across multiple locations. Google Meet has consistently provided a reliable, easy-to-use environment that helps keep communication efficient and productive.

Pros

What I appreciate most about Google Meet is how simple and dependable it is. As a senior executive at iQor, my schedule is packed with meetings involving teams, clients, and partners across different locations, and Google Meet makes connecting with everyone effortless. The platform is intuitive, so there’s very little time spent dealing with technical issues or helping people get connected. I also value the strong audio and video quality, which helps conversations feel more natural and productive. Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently.

Cons

While Google Meet is a strong collaboration platform overall, there are a few areas where it could improve. As a senior executive, I occasionally find that some of the advanced meeting management and engagement features are not as robust as those offered by certain competing platforms. For larger meetings or executive presentations, having more customization options for participant interactions and meeting controls would be beneficial. There have also been instances where participants with slower internet connections experienced reduced video quality, which can impact the flow of discussions. Additionally, while the integration within the Google ecosystem is excellent, collaboration with users outside that ecosystem can sometimes require extra steps. These are relatively minor concerns, but addressing them would further enhance the overall user experience.

Review Source

VR

Verified Reviewer  
Sales Associate  
Furniture  
Used the software for: 2+ years

### "Simple, reliable, and essential for staying connected across work and family life"

July 3, 2026

5.0

Google Meet has become part of my regular routine for both work and personal life here in Canada. I use it mainly for professional meetings in sales and for attending online learning sessions and training related to my career growth. It has also been very helpful in staying connected with people across different places, especially with family and friends who are in India. Being able to connect instantly without complicated setup makes it very convenient in a busy day where time management matters. Overall, it has been a dependable tool that supports both my work responsibilities and personal connections.

Pros

What I like most about Google Meet is how easy and quick it is to use. I can join meetings just by clicking a link, and it works smoothly on both phone and laptop. The connection is generally stable, and the audio/video quality is good for day-to-day communication. It also integrates well with Google Calendar, which helps me manage meetings and schedules without missing anything important. For someone balancing work, learning, and family responsibilities, this simplicity is very helpful.

Cons

The main limitation is that it depends heavily on internet quality, so sometimes the call experience is not perfect. Also, some useful features are only available in paid versions of Google Workspace, which can feel restrictive. While it is great for basic meetings and communication, it does not feel very advanced for complex collaboration needs.

Review Source

PP

Piyusha P.  
Customer service  
Hospital & Health Care  
Used the software for: 6-12 months

### "Reliable and Easy-to-Use Video Conferencing Solution"

June 16, 2026

5.0

My overall experience with Google Meet has been very positive. It has provided a reliable and efficient way to conduct virtual meetings, collaborate with teams, and stay connected with colleagues and clients. The platform’s ease of use, strong integration with Google Workspace, and high-quality audio and video performance make it a valuable communication tool. I particularly appreciate the background features, seamless meeting scheduling, and accessibility across devices. Although there are occasional technical issues and some feature limitations for free users, Google Meet remains one of the most convenient and dependable video conferencing solutions available today.

Pros

What I liked most about Google Meet is its simplicity and reliability. The platform is very easy to use, allowing users to create and join meetings with just a few clicks. I appreciate the background options such as virtual backgrounds and blur effects, which help maintain privacy and professionalism during calls. The integration with Google Calendar, Gmail, and Google Drive makes scheduling meetings and sharing files extremely convenient. Customization options for layouts, captions, and meeting controls further improve the experience. The audio and video quality are generally excellent, and the platform performs consistently across desktop and mobile devices. Considering the features available, it provides excellent value for money.

Cons

One aspect I liked least about Google Meet is that some advanced features are only available through paid Google Workspace plans. Customer support for free users can be limited, which may be frustrating when technical issues arise. Occasionally, users may experience connection instability, audio delays, or minor bugs during large meetings. The customization options, while useful, are not as extensive as those offered by some competing video conferencing platforms. Additionally, file management during meetings could be more robust, particularly when handling large collaborative projects.

Review Source

NC

Nikki C.  
PERMIT TECH  
Construction  
Used the software for: 2+ years

### "Simple and Reliable Video Conferencing Tool"

May 5, 2026

5.0

My overall experience with Google Meet has been positive. It’s reliable, easy to use, and integrates well with Google Workspace. While it lacks some advanced features, it’s effective for everyday video meetings and remote communication.

Pros

What I liked most about Google Meet is how simple and reliable it is for video meetings. It connects easily through Google Workspace, offers good video quality, and requires no complicated setup to join or host meetings.

Cons

What I liked least about Google Meet is that it has fewer advanced collaboration features compared to some competitors, and performance can vary with weaker internet connections.

Review Source

KK

Kanika K.  
Technical Coordinator  
Education Management  
Used the software for: 2+ years

### "Easy Meeting Access Through Gmail"

May 15, 2026

4.0

Google Meet is a amazing platform. It is simple to use, easy for participants to join, and works well for regular meetings or online sessions. I also like that users can join meetings directly through their Gmail account, which makes access more convenient and familiar. For larger webinars, it can feel a little limited. I think it could improve with better registration options, attendee tracking, reporting, branding, background effects, and more advanced participant controls. Overall, it is reliable and user-friendly, but it could offer more features for professional webinars.

Pros

Google Meet is simple and easy to use, especially for webinars or online sessions. Participants can join with a link without much confusion, which makes it easier to manage larger groups. Even we can start or join a meeting within our Gmail account. The participant management features are also straightforward, such as muting attendees, admitting people, and keeping the session organized. Overall, it feels reliable and user-friendly, with fewer technical issues or bugs compared to some other platforms.

Cons

Apparently, Google Meet feels a bit limited for larger or more formal webinars. It works well for simple meetings, but I wish it had stronger webinar features like better registration options, attendee tracking, reporting, and more control over participants. Some meeting features also feel basic compared to other platforms, such as background effects, layout options, branding, waiting room controls, and engagement tools. The background blur/effects are useful, but they are not always as polished or flexible as expected. Overall, Google Meet is easy to use, but it could improve in advanced webinar and meeting customization features.

Review Source

Zach P.  
Marketing Coordinator  
Education Management  
Used the software for: 2+ years

### "The Online Meet Up Spot - Google Meet"

February 23, 2026

5.0

Overall, Google Meet has proven to be a reliable and easy to use video conferencing software that is great for all meeting sizes. It is easy to manage, has a well designed user interface and for new users it is simple to learn.

Pros

Google Meet is an ideal platform for video calling and meeting that is widely accessible and does not require installation of any additional software. The built in tools like custom backgrounds or blurred backgrounds is convenient for users who may wish to adjust their background imagery. It is incredibly simple to set up meetings and to invite participants both inside and outside of your organization. Since most people are already familiar with Google products the learning curve for using Google Meet is incredibly simple and takes virtually no time to adjust to.

Cons

There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider. I think this is fairly common across many web-connected Google services as it eats up a lot of RAM.

Review Source

JG

Jesus G.  
Case Worker  
Mental Health Care  
Used the software for: 2+ years

### "Online meetings made easy"

June 4, 2026

5.0

Overall is a great app, you can manage your meetings and appointments very easily. The background integration with calendar is amazing, it helps me keep my appointments in time and never miss them.

Pros

Very easy to use, and set meetings. The sessions allow you to customize many options, and share files through google drive to make things easier. The customer support is great, and really quick to respond whenever you contact them.

Cons

I haven't had any downsides while using Google Meet, it is very good and easy to use and setup. I couldn't think of any problems I had experience

Review Source

ZM

Zal M.  
Program Manager  
Education Management  
Used the software for: 2+ years

### "Light-weight, simple and accessible virtual meetings"

May 18, 2026

5.0

Google meet is an incredibly valuable tool that we use daily - it is a big part of allowing us to collaborate as a remote team, and deliver our services through large, online education programs

Pros

It's a very simple virtual meeting platform - easy to set up meetings very quickly, and it's accessible to everyone individual and organisation and it's not intrusive; it doesn't ask you to install software like most other video meeting platforms. We use it for everyday internal meetings, but to also host all our virtual education workshops.

Cons

Every now and then it has issues where people will join a call, and their audio will not work. This happens across devices, locations, and businesses - and it's solved simply by leaving the call and joining again.

Review Source

VR

Verified Reviewer  
BOH manager  
Food & Beverages  
Used the software for: 2+ years

### "Google Meet provides a terrific, easy to use video call service that can be free for most"

February 8, 2026

4.0

The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with the rest of their services to make something that works for most people's needs.

Pros

For smaller teams, or just one-on-one meetings, Google Meet has more capability than most people need, and works when you need it to.

Cons

Needing to pay in order to get access to things like recordings is unfortunate, but understandable. The free tier is enough for most.

Review Source

SM

Simon M.  
Senior Project Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Simple and Quick Accessible Video Conferencing Tool"

January 22, 2026

5.0

Overall Google Meet offer a simple and smooth set up process, just a click for instant meeting or creating a meeting for later.

Pros

Creating a meeting and inviting participants with Google Meet is smooth and quick. Easy to start an instant meeting or schedule one for later ,just a single click. Perfectly works direct in web browser ,no need to download anything. Connects seamlessly with other Google apps .Easy to schedule meetings through Google Calendar, send invites from Gmail and send files form Google drive. Offer a free plan that has many features one needs. Also offer emojis,screensharing ,live polls,vrtual backgrounds etc that boost engagement.

Cons

Although Google Meet offer amazing engagement tools, lacks some basic one such as waiting rooms and whiteboards .

Review Source

VR

Verified Reviewer  
Director  
Defense & Space  
Used the software for: 1-2 years

### "Not a formal interface but the best functionality "

January 2, 2026

5.0

We use this for all of our internal meetings and most of our external meetings. It has a brilliant record function, a chat function, and it almost never glitches, which is why it is a turnkey solution for us.

Pros

Wow, everything was Google just works better, there’s a bit of a casual feeling to the interface which makes it seem less professional than teams, but the functionality is way better. They’re almost never glitches or issues with admitting people.

Cons

I think the fact that it looks less professional in the interface is a bit of a drawback, but everything else is better than Microsoft teams

Review Source

JW

Jan W.  
Energieberater  
Renewables & Environment  
Used the software for: 1-2 years

### "Fully customizable features."

June 9, 2026

5.0

Google Meet is highly customizable and gives you control over permissions and participant settings during meetings.

Pros

Google Meet allows you to host meetings with video and audio calls. It keeps a call history, allows you to set up automatic deletion of that history, making it easy to manage, and lets you export your call history using Google Takeout.

Cons

With its simple features, Google Meet reduces complexity and offers a seamless experience therefore no dislike.

Review Source

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