# Google Meet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Meet Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/176572/Google-Hangouts --- # Google Meet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Meet ## What is Google Meet? Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to 100,000 viewers at one time. It also comes as a Chrome extension and can be used across all devices. ## What is Google Meet used for? [Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/) Top alternative Featured Overall rating Based on 12,100 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 1% Pros & cons Versatile colleague communication platform Remote team collaboration tools High dependency on strong internet Frequent video quality problems Starting price $6 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Meet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Meet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Meet 4.5 (12,100) VS. [4.7 (24,089)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $6 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12,100) Ease Of Use 4.6 (22,644) Value For Money 4.6 (7,250) Value For Money 4.5 (15,220) Customer Service 4.3 (6,616) Customer Service 4.4 (13,483) ## Google Meet alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,002)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/) ## Who uses Google Meet? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Versatile colleague communication platform 96% positive reviews out of 862 Most reviewers describe colleague communication as seamless, enabling instant, location-independent interaction across devices and departments. Umer B Process Associate, 1,001 - 5,000 employees. "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds." High dependency on strong internet 71% negative reviews out of 858 Most reviewers find internet connection is critical, with slow or unstable networks causing frequent lags, freezes, and dropped calls. Zach P Marketing Coordinator, 501 - 1,000 employees. "There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider." Remote team collaboration tools 95% positive reviews out of 794 Most users report team collaboration is enhanced by real-time messaging, file sharing, and integration with Google Workspace applications. Bien C Systems and Service Operation Analyst, 10,001+ employees. "Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration." Frequent video quality problems 57% negative reviews out of 708 Some reviewers indicate video issues include lag, blurry visuals, and instability, especially with larger groups or weaker connections. Claudia J Content creator, 1 employee. "Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes" Free and affordable pricing 96% positive reviews out of 675 Most reviewers indicate pricing is highly valued, offering robust free features and cost-effective paid options for individuals and businesses. Erica M Administrative Assistant, 2 - 10 employees. "Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer." Audio reliability and control limitations 57% negative reviews out of 600 Some reviewers describe audio issues such as glitches, echo, difficulty muting participants, and inconsistent microphone detection during meetings. Kelley C Project Manager, 5,001 - 10,000 employees. "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 4.6 (1,116) 62.37% of 1116 reviewers that rated this feature as important or highly important Screen sharing helps you present slides, documents, or your screen for better collaboration and understanding. Reviewers like its simplicity, real-time sharing, and privacy options, but some wish for more advanced tools and note occasional glitches or permission issues. Mobile Access 4.6 (1,104) 60.42% of 1104 reviewers that rated this feature as important or highly important With mobile access, you can join meetings from anywhere using your phone or tablet. Reviewers value the flexibility, consistent experience, and ease of use on mobile, though some say joining could be more intuitive and note it's less convenient for hosting or presenting. Video Conferencing 4.7 (1,002) 64.97% of 1002 reviewers that rated this feature as important or highly important Google Meet gives you a reliable way to connect face-to-face from anywhere, helping you build relationships, collaborate, and reduce travel. Reviewers appreciate the clear video, ease of joining, and time savings, though some mention occasional quality issues with large groups. Real-Time Chat 4.6 (841) 56.72% of 841 reviewers that rated this feature as important or highly important You get instant messaging during meetings, allowing you to share links, ask questions, or clarify points without interrupting. Reviewers find it helpful for discreet communication, sharing resources, and supporting those with poor connections, though chats disappear after meetings. Two Way Audio & Video 4.6 (734) 63.76% of 734 reviewers that rated this feature as important or highly important This capability lets you communicate in real time with both audio and video, making meetings more engaging and productive. Users highlight the clear quality, easy device switching, and smooth interaction, but some report issues if internet quality is poor. Presentation Streaming 4.5 (791) 59.17% of 791 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Google Meet 41 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of managing, tracking, and communicating with individuals who are registered to attend an event Ability to make voice calls within the system Group collaboration to solve ideas in a productive and concentrated manner. Sub-room created within virtual meeting/class Synchronize with other calendars to view mutual availability and schedules Facilitate virtual conferences that connect multiple people remotely Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Online forums/groups where users can ask questions, share ideas, best practices, etc. Participants can alert the host if they have a question when they are muted Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Group messaging lets multiple people carry on a group conversation High-definition audio and/or video capabilities Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing With mobile access, you can join meetings from anywhere using your phone or tablet. Reviewers value the flexibility, consistent experience, and ease of use on mobile, though some say joining could be more intuitive and note it's less convenient for hosting or presenting. Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience You get instant messaging during meetings, allowing you to share links, ask questions, or clarify points without interrupting. Reviewers find it helpful for discreet communication, sharing resources, and supporting those with poor connections, though chats disappear after meetings. Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Screen sharing helps you present slides, documents, or your screen for better collaboration and understanding. Reviewers like its simplicity, real-time sharing, and privacy options, but some wish for more advanced tools and note occasional glitches or permission issues. Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Set up connections to third-party platforms to improve business processes This capability lets you communicate in real time with both audio and video, making meetings more engaging and productive. Users highlight the clear quality, easy device switching, and smooth interaction, but some report issues if internet quality is poor. Presenter can see and hear participants and vice versa Profiles of users providing basic information Record and playback video calls Google Meet gives you a reliable way to connect face-to-face from anywhere, helping you build relationships, collaborate, and reduce travel. Reviewers appreciate the clear video, ease of joining, and time savings, though some mention occasional quality issues with large groups. Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar) Allows users to view videos without downloading media files Upload or use pre-set virtual backgrounds during video meetings Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.3 (12,100) 4.3 Based on 12,100 reviews ## Pricing Value for money 4.6 (7250) Free Version [View pricing plan details](https://www.capterra.com/p/176572/Google-Hangouts/pricing/) Business Starter $6.00 Per User,Per Month It includes: - 100 Participant Video Meetings - 30 GB Cloud Storage Per User - Custom Secure Email Business Standard $12.00 Per User,Per Month It includes: - 150 Participant Video Meetings - 2 TB Cloud Storage Per User - Custom Secure Email Business Plus $18.00 Per User,Per Month It includes: - 500 Participant Video Meetings + Recording - Attendance Tracking Value for money 4.6 (7,250) 4.6 Based on 7,250 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[ Calendly](https://www.capterra.com/p/148036/Calendly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6616) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6,616) 4.3 Based on 6,616 reviews ## User reviews Overall rating 4.5 Based on 12,100 reviews Filter by rating 5(7279) 4(3629) 3(1027) 2(127) 1(38) Mentioned topic Sorted by most recent NC Nikki C. PERMIT TECH Construction ### "Simple and Reliable Video Conferencing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 My overall experience with Google Meet has been positive. It’s reliable, easy to use, and integrates well with Google Workspace. While it lacks some advanced features, it’s effective for everyday video meetings and remote communication. Pros What I liked most about Google Meet is how simple and reliable it is for video meetings. It connects easily through Google Workspace, offers good video quality, and requires no complicated setup to join or host meetings. Cons What I liked least about Google Meet is that it has fewer advanced collaboration features compared to some competitors, and performance can vary with weaker internet connections. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS JaKeitha S. Therapist Health, Wellness and Fitness ### "Google Meets is Amazing " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 Pros Google meets is super easy to use. I love the unique background options that they offer. It is included into my Google Workspace, so that amazing. Cons Sometimes the system does have glitches and issues but nothing that causes longterm consequences, other than that, I can't complain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Systems Analyst Information Technology and Services ### "How google meet saved us(e-learning)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 4, 2026 I started using Google meet back in 2019 when cov\*d was making us stay home for online classes it was tough but it changed the way we see online classes. Pros It's a very easy platform for online meetings sessions whetter is from mobile or desktop, super interactive free of charge. Cons The limit of 50 people per session online but for a free plan that covers a lot more than it should so it's a knock. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Megan C. Founder and CEO Biotechnology ### "Great Option for a Startup" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 2, 2026 I am happy with my overall experience with Google and Google Meet. I trust their products and I am grateful that it continues to get upgraded and expanded features. Pros I am grateful for the value for money option and the easy of setting up meetings. The background options are great - they look realistic and they're beautiful. Cons My least favorite thing about Google Meet is the random poor quality of the meeting, probably happening about 20% of the time. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing Google Meet It was more expensive to go with Zoom and everyone seems to be familiar with Google Meet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kelly P. Director of Admissions Education Management ### "Google Meet is the best video meeting platform. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2026 I love the simplicity of using Google Meet and love to schedule an event and use the quick link that send the request with the link when the calendar event is made. Pros Using Google Meet is simpler than other video meets and connects directly to making a calendar event on Google. Cons Sometimes, there may be a little technology issues or users think if they don't have a gmail that they aren't able to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN David N. IT Operations Manager Computer Software ### "Good video conferencing option for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2026 A good video conferencing application if you're using Google Workspace. Doesn't require any other desktop application and can function fully through a web browser (Chrome ideally). Pros Like that it's bundled into every Google Workspace subscription. Its a good video conferencing platform for SMB. You can do in meeting video, chat, file sharing, and screensharing. Natively integrates with Google Calendar and Gmail. And you can use it through any web browser. Cons There's no dedicated Google Meet "desktop" app. Its only available through a web browser (recommeded is Google Chrome). The UI is modern looking but at the same time isnt super intuitive to use. Its also really annoying how to set up a dedicated "Google Meets Room". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Drew L. SR SYS Admin Consumer Goods ### "Solid Meeting Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Been great, cant beat a free tol that is integrated with our workspace, and that is also considered an industry standard Pros Cant beat a free tool that lets you particiapte in management, meetings, and helps with on the fly file management as well. Easy to use, few bugs, and Google has great customer support. Plenty of background options too! Cons Sometimes a Google meet will have issues connecting with all participants and that can be super frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Bri K. Marketing Director Non-Profit Organization Management ### "A Simple Tool To Ease Your Day" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 30, 2026 Pros Google Meets is the easiest video conferencing platform that I've used. I enjoy that there's background options with a variety of themes to choose from, and It also allows you to blur your screen if needed. I also enjoy the fact that it makes team collaboration and remote work that much easier, because it's really easy to share links to meetings. It's also easy to collaborate on files. Overall, I do think it's a great value for your money given the access to tools and resources you get. Cons Google Meets does freeze sometimes, and there are glitches with the screen. That's one of the biggest bugs I've run into. I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Olivia G. Teacher Child Day Care Services ### "Google meet is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Overall, my experience has been really good and I have liked using this application. I’ll continue to use. Pros I like the easy to use - ness of Google meet versus zoom. I’ve never had any bugs or issues or needed customer support. I like that it’s free. I like that I can see all the participants at one time or kind of remove it from my view. It’s way to manage files for sharing and to do things in the background if needed. Cons I don’t have any negatives. It’s very user friendly and easy to use for newcomers. I’ll continue to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Arts and Crafts ### "“Simple, Reliable, and Great for Everyday Meetings”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 My overall experience with Google Meet has been positive. It’s a reliable and easy-to-use platform that makes joining and hosting meetings simple, especially with just a link. Pros What I like most about Google Meet is how easy it is to use. You can join meetings quickly with just a link—no complicated setup needed. Cons What I like least about Google Meet is that some of its more advanced features—like longer meeting times, recording, and certain controls—are limited unless you have a paid plan. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)