# Google Meet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Meet Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/176572/Google-Hangouts

---

# 

 Google Meet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Meet

## What is Google Meet?

Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to 100,000 viewers at one time. It also comes as a Chrome extension and can be used across all devices.

## What is Google Meet used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Overall rating

Based on 12,078 user reviews

Reviews sentiment

Positive

90%

Neutral

8%

Negative

1%

Pros & cons

Efficient workplace communication tool

Seamless team collaboration platform

Connectivity-dependent performance issues

Inconsistent video call quality

Starting price

$6

Per User, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Meet

4.5 (12,078)

VS.

[4.6 (14,526)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$6

Per User, Per Month

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12,078)

Ease Of Use

4.6 (10,916)

Value For Money

4.6 (7,229)

Value For Money

4.5 (6,666)

Customer Service

4.3 (6,597)

Customer Service

4.4 (6,417)

## Google Meet alternatives

Highest Rated

[4.7 (24,040)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,939)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[View all alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

## Who uses Google Meet?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient workplace communication tool

96% positive reviews out of 857

Reviewers feel colleague communication is fast, accessible, and reliable for remote and in-office teams.

Umer B

Process Associate, 1,001 - 5,000 employees.

"The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

Connectivity-dependent performance issues

71% negative reviews out of 848

Most reviewers report internet connection causes frequent lag, dropped calls, and unreliable meetings, especially with weak signals.

Solange G

Social communication, 2 - 10 employees.

"sometimes a little slow and stuck concern about call quality in situations of unstable internet"

Seamless team collaboration platform

95% positive reviews out of 782

Reviewers find team collaboration easy, supporting real-time interaction, file sharing, and remote project management.

Bien C

Systems and Service Operation Analyst, 10,001+ employees.

"Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration."

Inconsistent video call quality

58% negative reviews out of 702

Some reviewers describe video issues like lag, blurry images, and limited features, especially with larger groups or poor connections.

Claudia J

Content creator, 1 employee.

"Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes"

Affordable communication platform

96% positive reviews out of 665

Reviewers appreciate pricing for offering robust free features, unlimited meetings, and cost savings for businesses.

Erica M

Administrative Assistant, 2 - 10 employees.

"Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer."

Audio reliability and control problems

56% negative reviews out of 593

Some reviewers indicate audio issues such as echo, microphone glitches, and limited muting controls disrupt meeting experiences.

James K

Manager, 51 - 200 employees.

"Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Screen Sharing

4.6 (1,105)

61.99% of 1105 reviewers that rated this feature as important or highly important

Screen sharing lets you present slides, documents, or apps during meetings for better collaboration. Reviewers appreciate its simplicity, real-time performance, and multiple sharing options, but some say it lacks advanced tools and can have occasional glitches.

Mobile Access

4.6 (1,093)

60.11% of 1093 reviewers that rated this feature as important or highly important

With this capability, you can join meetings from your phone or tablet, ensuring flexibility and participation on the go. Reviewers indicate mobile access is seamless, user-friendly, and mirrors desktop functions, though a few find it less convenient for note-taking.

Video Conferencing

4.7 (988)

64.57% of 988 reviewers that rated this feature as important or highly important

Google Meet offers a reliable way for you to connect face-to-face from anywhere, boosting collaboration and reducing travel. Reviewers appreciate its clear video, ease of use, and ability to host large meetings, though some mention occasional audio or video glitches.

Real-Time Chat

4.6 (833)

56.54% of 833 reviewers that rated this feature as important or highly important

This aspect enables you to send instant messages, links, and files during meetings without interrupting speakers. Some users say real-time chat is fast, easy to use, and helpful for discreet questions, though chats disappear after meetings and presenters may miss messages while sharing screens.

Two Way Audio & Video

4.6 (724)

63.26% of 724 reviewers that rated this feature as important or highly important

It gives you real-time, interactive communication with both sound and visuals. Users think the audio and video quality is clear and reliable, even with average internet, and value the ability to adjust settings, though some wish for better moderator controls.

Presentation Streaming

4.5 (781)

58.77% of 781 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Google Meet 41 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ability to make voice calls within the system

Group collaboration to solve ideas in a productive and concentrated manner.

Sub-room created within virtual meeting/class

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Participants can alert the host if they have a question when they are muted

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

With this capability, you can join meetings from your phone or tablet, ensuring flexibility and participation on the go. Reviewers indicate mobile access is seamless, user-friendly, and mirrors desktop functions, though a few find it less convenient for note-taking.

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Send messages to selected individual(s) from the entire audience

This aspect enables you to send instant messages, links, and files during meetings without interrupting speakers. Some users say real-time chat is fast, easy to use, and helpful for discreet questions, though chats disappear after meetings and presenters may miss messages while sharing screens.

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Screen sharing lets you present slides, documents, or apps during meetings for better collaboration. Reviewers appreciate its simplicity, real-time performance, and multiple sharing options, but some say it lacks advanced tools and can have occasional glitches.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Set up connections to third-party platforms to improve business processes

It gives you real-time, interactive communication with both sound and visuals. Users think the audio and video quality is clear and reliable, even with average internet, and value the ability to adjust settings, though some wish for better moderator controls.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Record and playback video calls

Google Meet offers a reliable way for you to connect face-to-face from anywhere, boosting collaboration and reducing travel. Reviewers appreciate its clear video, ease of use, and ability to host large meetings, though some mention occasional audio or video glitches.

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Allows users to view videos without downloading media files

Upload or use pre-set virtual backgrounds during video meetings

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12,078)

4.3

Based on 12,078 reviews

## Pricing

Value for money

4.6 (7229)

Free Version

[View pricing plan details](https://www.capterra.com/p/176572/Google-Hangouts/pricing/)

Business Starter

$6.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   30 GB Cloud Storage Per User
-   Custom Secure Email

Business Standard

$12.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   2 TB Cloud Storage Per User
-   Custom Secure Email

Business Plus

$18.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking

Value for money

4.6 (7,229)

4.6

Based on 7,229 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6597)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6,597)

4.3

Based on 6,597 reviews

## User reviews

Overall rating

4.5

Based on 12,078 reviews

Filter by rating

5(7264)

4(3623)

3(1026)

2(127)

1(38)

Mentioned topic

Sorted by most recent

BT

Brianna T.

Lead Editor

Consumer Services

### "My favorite videoconferencing platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 5, 2026

Pros

The ease of being able to schedule meetings and the fact that meeting invitees don't need to be logged into their email and can just join the meeting. There is no additional charge or need to upgrade to get longer meetings.

Cons

Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shayne T.

Co owner

Construction

### "Great things by Google"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2026

Smooth video and clear audio make virtual conversations feel natural, while joining and sharing screens happens without hassle. Meetings flow easily, whether for work projects or casual catch-ups.

Pros

Joining calls feels seamless when everything is tied to your email and calendar. Screen sharing, live captions, and breakout rooms come built in, so collaboration happens without extra steps.

Cons

Video calls can lag or disconnect when the internet isn’t stable, and built‑in tools for collaboration are limited. Free plans also restrict the length of group meetings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Salesforce Consultant

Pharmaceuticals

### "It's fine for what I need. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 1, 2026

Overall my experience is good. I don't mind using google meets but it would not be my first choice when it comes to an online meeting platform.

Pros

Google meet makes it easy to collaborate and talk to others while talking and working on projects. Having a video recording in the background can be helpful to go back and see what we talked about as I'm making updates to documents.

Cons

Sometimes at other companies when I use zoom and need to get on a google meets, it is a little complicated to get set up at first.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Manager

Entertainment

### "Simple, Reliable, and Perfect for Everyday Meetings!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 31, 2026

Overall it’s great for something that’s free. I use it every day and hardly ever run into problems. I really like how it’s built right into Google Calendar, so I don’t have to deal with creating and sharing meeting links like you do with Zoom.

Pros

\- imbedded into google calendar - not too laggy - easy simple and nice looking UI - free to use Google Meet is honestly pretty easy to use and gets the job done! It connects right into Google Calendar so joining meetings is super quick and convenient. It usually runs smoothly without much lag which is nice, and the layout is clean and simple so you don’t have to figure anything out. It's also free, which makes it a great option for everyday calls.

Cons

The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones). Occasionally you have to restart your computer just to fix it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jenna M.

Operations

Design

### "Love Google "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

March 30, 2026

Love it. I would use over other compeditors. Much easier and more used than Zoom or other similar products.

Pros

Easy to use and syncs with calendar. Most people use it so it's easy to coordinate and sharte with others.

Cons

Don't like how the detaisl pull up on the confirmation email. Could be a little easier to read and see.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom has limits on the free verison and not as user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EE

Emre E.

Chef de produit

Leisure, Travel & Tourism

### "L’outil parfait pour collaborer à distance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 30, 2026

Pros

Meet est parfaitement intégré à l’univers de Google. Le fait qu’il se synchronise avec Google Agenda est tout simplement génial.

Cons

Ce n’est pas grand-chose, et c’est peut-être juste moi, mais je trouve que le partage d’écran et de fichiers en temps réel n’est pas toujours très simple ni très intuitif.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Toby C.

Digital Marketing Lead

Health, Wellness and Fitness

### "Dependable and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 27, 2026

Dependable and easy to use which is probably the main thing. Good for everyday meetings, just lacks a few of the nicer features you get elsewhere.

Pros

Super easy to jump into meetings, especially if you’re already using Gmail or Calendar. No one ever struggles to join which is a big win. It’s pretty reliable too, video/audio quality is solid most of the time. Screen sharing is simple and does what you need without messing around.

Cons

Feels a bit basic compared to other platforms. Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

Nabil N.

IT IS Manager

Computer Software

### "Simple and reliable for internal use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 26, 2026

Reliable for day-to-day meetings. Works well within the Google ecosystem but lacks some advanced functionality.

Pros

Easy to use, no install required. Good integration with Google Workspace. Stable for most meetings..

Cons

Limited features compared to other platforms. Can have quality issues on weaker connections. Admin controls are basic.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Google Meet

Better integration with our current Google workspace environments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Angeline M.

Anamatrice

Civic & Social Organization

### "Un bon outil pour la visio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 26, 2026

Pros

C'est le logiciel de visioconférence le plus simple à utiliser, l'interface est également très simple et propre.

Cons

Il est impossible de retrouver un historique des documents partagés lors d'une réunion. Ce serait bien de pouvoir retrouver l'historique des conversations aussi.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Ce-ci n'est pas un changement de logiciel, mais juste essayer d'autres modèles qui sont plus accessibles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Natalie C.

Admissions Coordinator

Education Management

### "Can't make a meeting? Use Google Meet! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

Google meet is easy to use, and so convenient. Scheduling, privacy, and additional features like captioning options allow for productive virtual meeting spaces.

Pros

I love how Google Meet easily lets our admissions office meet with students virtually all over the Globe! Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel. We are able to edit, and adjust meeting times with ease to help benefit everyone's schedules.

Cons

I really haven't found anything that is not user friendly. I am very pleased with the management and ease of use.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Google Meets better synced with all of our other software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Popular comparisons

[Microsoft Teams vs Google Meet](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts)[Zoom Workplace vs Google Meet](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)[Google Workspace vs Google Meet](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace)[Slack vs Google Meet](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts)[GoTo Meeting vs Google Meet](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts)[Webex Suite vs Google Meet](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[TeamViewer ONE vs Google Meet](https://www.capterra.com/compare/176572-194565/Google-Hangouts-vs-TeamViewer)[Zoho Meeting vs Google Meet](https://www.capterra.com/compare/176572-202121/Google-Hangouts-vs-Zoho-Meeting)[Workplace from Meta vs Google Meet](https://www.capterra.com/compare/168669-176572/Workplace-vs-Google-Hangouts)[FreeConferenceCall.com vs Google Meet](https://www.capterra.com/compare/130969-176572/FreeConferenceCall-com-vs-Google-Hangouts)[Amazon Chime vs Google Meet](https://www.capterra.com/compare/176572-180391/Google-Hangouts-vs-Amazon-Chime)[GoTo Connect vs Google Meet](https://www.capterra.com/compare/163604-176572/GoTo-Connect-vs-Google-Hangouts) 

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