--- title: "MedTrainer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MedTrainer Software - reviews, pricing plans, popular comparisons to other Credentialing products and more." source_url: "https://www.capterra.com/p/176583/MedTrainer/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # MedTrainer Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MedTrainer ## What is MedTrainer? MedTrainer credentialing software simplifies all parts of the process from document collection and primary source verification to enrollment and privileging. Electronic provider document requests make it easy to get everything a credentialer needs. Everything is organized in a provider profile with completion percentages to quickly identify missing information. Automated license verification and exclusions monitoring save time and keep you compliant. Enrollment workflows keep you on track and top-of-mind with payers. Use the dashboards and reporting to quickly identify gaps in your process and areas where you can improve. Privileging is simplified with online privilege delineation forms, ability to request peer references, and built credentialing packets. MedTrainer is preferred by healthcare professionals who want the best credentialing experience. ## What is MedTrainer used for? [Credentialing](https://www.capterra.com/credentialing-software/)[Compliance](https://www.capterra.com/compliance-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 148 user reviews Reviews sentiment Positive 86% Neutral 6% Negative 7% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Compliance / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MedTrainer?[Manage this product listing](https://www.g2.com/products/medtrainer/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MedTrainer 4.3 (148) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (148) Ease Of Use 4.7 (305) Value For Money 4.2 (132) Value For Money 4.5 (298) Customer Service 4.4 (144) Customer Service 4.6 (299) ## MedTrainer alternatives [4.7 (522)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (365)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (605)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (200)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176583/MedTrainer/alternatives/) ## FAQs about MedTrainer Overview ### What problems does MedTrainer solve? MedTrainer solves fragmented healthcare compliance tracking by centralizing OSHA, HIPAA, safety, and annual training assignments, completion records, policy acknowledgments, certifications, and credential renewal dates. Compliance coordinators, HR teams, risk managers, and credentialing staff use reports and dashboards to identify overdue requirements, document audit readiness, and manage multi-site staff consistently. Answer based on 42 reviews Overview ### Which roles and teams benefit most from MedTrainer? MedTrainer is most used by healthcare administrators, practice and office managers, nursing leaders, and HR teams responsible for staff training, compliance records, and policy management. Clinical directors and operations executives use it to oversee workforce requirements, monitor completion status, and maintain documentation across clinics, ambulatory surgery centers, and other care settings. Answer based on 148 reviews Overview ### What company size and industries is MedTrainer built for? MedTrainer is built for small healthcare organizations, with 77% of reviewers from small businesses and Hospital & Health Care as the top industry at 49%. It also serves hospitals, health systems, ambulatory surgery centers, urgent care centers, physician offices, federally qualified health centers, and behavioral health centers. Medical Practice accounts for 26% of reviewers, while Health, Wellness and Fitness represents 20%. Answer based on 148 reviews Features and Usability ### What are the key features of MedTrainer? MedTrainer includes core learning management features for assigning, bundling, and tracking compliance training, with course authoring for custom modules. It also provides policy management and document acknowledgments, certification and license tracking with automated reminders, customizable reporting, and electronic incident reporting for investigation, follow-up, and resolution. Answer based on 111 reviews Integrations ### Which third-party tools and platforms does MedTrainer integrate with? MedTrainer integrates with 15 third-party tools and platforms, including ADP Workforce Now, ADP Workforce Now On the Go, ADP Next Gen HCM, ADP TotalSource, ADP Lyric HCM, ADP HR Assist, Google Workspace, Okta, Paycom, Paycor, Paylocity, UKG Pro, UKG Ready, Workday Workforce Management, and CAQH ProView. Getting Started and Support ### How easy is it to onboard and train a team on MedTrainer? MedTrainer offers live online sessions, webinars, documentation, and videos to support team training. Reviewers generally find staff, including less computer-savvy users, quick to onboard for assigned courses. Administrators also find routine assignments manageable, but may need more time to learn reporting, course setup, reassignment, and less intuitive functions. Answer based on 111 reviews Getting Started and Support ### What customer support options does MedTrainer offer, and how do users rate the experience? MedTrainer offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently describe support representatives as helpful, knowledgeable, and quick to resolve issues or provide guidance. However, some report delayed ticket responses, inconsistent service quality, unresolved product problems, and frustration with account or contract-related assistance. Answer based on 43 reviews Security ### How does MedTrainer handle data security and access control? MedTrainer uses centralized online storage for documents related to HIPAA, policies, procedures, and safety materials, while administrators can assign training by department or employee and monitor completion. Reviewers report password-reset problems and cookie-related reset blocks, and note that security assignments need greater flexibility. Answer based on 11 reviews ## Features AI summary Based on 277 Credentialing reviews Capterra reviewers point to these as the top features buyers look for in credentialing software: - **Expiration Management** (**54%** of reviewers rated this feature as critical) - **Credential Management** (**60%**) - **License Verification** (**62%**) MedTrainer supports all three of the features reviewers rate most highly: **Expiration Management**, **Credential Management**, and **License Verification**. Together, these capabilities help businesses track renewal deadlines, maintain accurate provider records, and confirm active licenses, allowing teams to stay compliant, reduce manual follow-up, and manage credentialing work more efficiently. Credential Management 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation HIPAA Compliant 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Secure Data Storage 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Course Management 4.4 (20) 95.00% of 20 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Tests/Assessments 4.9 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons MedTrainer 92 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Tracking: Maintain personal certifications/qualifications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Reminders: Reminders sent via email - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - For Healthcare: Software designed for the healthcare industry - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gradebook: Track student's scores and grades on course materials - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - ISO Compliance: Guidelines set by the International Organization for Standardization - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - License Verification: Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards. - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Online Applications: Ability to fill out and submit application forms on the web - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Analysis: Analyze potential risks across the organization - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Task Management: Create, manage and track all task activities and progression - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (148) 4.1 Based on 148 reviews ## Pricing Value for money 4.2 (132) [View pricing plan details](https://www.capterra.com/p/176583/MedTrainer/pricing/) Basic Custom Quote Available. It includes: - Customer Coursework Upload - OSHA, HIPAA, HHS Compliance - Course Authoring - Bundled Curriculums - Primary Source Verification (PSV) - Exclusions Monitoring - Provider Data & Document Management - Verifications - Contract Management Value for money 4.2 (132) 4.2 Based on 132 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (144) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (144) 4.4 Based on 144 reviews ## User reviews Overall rating 4.3 Based on 148 reviews Filter by rating Counts reflect reviews available in this feed. 5(83) 4(45) 3(9) 2(1) 1(10) Mentioned topic Recent reviews first, then most helpful OW owner owner Used the software for: 3-5 years ### "Great Compliance and Credentialing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 13, 2026 We have had a great overall experience with MedTrainer and definitely feel audit ready with their compliance program. Pros MedTrainer is great for compliance checking for our healthcare practice. One feature they have is AI which does make working on their platform easier! We use MedTrainer for credentialing as well. Cons MedTrainer assigns you a specific representative to use- sometimes the customer service isn't as fast as I would like for credentialing. PD Program Director Program Director Used the software for: 1-3 years ### "DO NOT RECOMMEND " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 2, 2025 Overall experience was not worth the cheaper price, it hindered the overall point of the need, low quality customer service, poor sales tactics. Would not use again and would not recommend to others. You get what you pay for. Just pay for Relias. Pros I liked what the sales guy sold me on, which I never got. Now that I am trying to leave he said he will get it for me. Such as the specific trainings I need for my patient population, state and federal requirements and accreditation requirements. Cons Pretty much everything. I was sold a lie. I did not find it to be user friendly. But that could have been because I was told I was getting something I was not. So when I looked for those functions to teach myself, they were not there. When I asked questions, I was met with responses like "did you watch that training video" and I sure did. Medtrainer was not helpful in any of the trainings I specifically needed for my business even though it was a cheaper option than most and sounded great during the sales pitch. When following the contract on how to cancel our services. We were locked in for one year, then after that it went month to month, we would need to provide a 30 day notice of termination of services, then Medtrainer would send you a termination of services survey. I did all of those steps, they sent me the survey, completed that, then after was met with "oh you did not read the fine print and we actually signed you into an other year actually automatically" Then was offered we can add those specific trainings you would like. I asked "The ones I was told were available to me to begin with and the templates for policies and procedures I was told that were available to me too that are not there". My business barely used Medtrainer and it did not fulfill the our need but we paid for it for one year. HA Hr and Payroll Admin Hr and Payroll Admin Used the software for: 3-5 years ### "Efficient and User-Friendly Compliance Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 My overall experience with MedTrainer has been positive. The platform is user-friendly and makes it easy to complete training modules, manage compliance, and access important documentation all in one place. Customer support has also been responsive when we needed assistance. It's a solid tool for healthcare compliance and training management. Pros The thing I liked most about MedTrainer is how centralized and organized everything is. The automated reminders for expiring certifications and the ability to assign courses to staff easily are especially helpful. Cons Occasionally, some training content feels a bit repetitive, but overall the system is efficient and saves time. MA Manager Manager Used the software for: 3-5 years ### "Medtrainer review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2025 It has been an overall good experience in the few years our practice has been using Medtrainer and I hope the practice decides to stay with this program! Pros Medtrainer is easy to use, both at the administrative level and the student level. The dashboards are easy to read/understand/navigate. Cons Inability to run reports easily. Our organization is large and split into multiple divisions. I used to be able to run (at any time) an easy report showing me who had open coursework to complete. Now I don't have that ability to do so easily. NE Nurse Educator Nurse Educator Used the software for: Less than 1 year ### "Overall Great Learning Module " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2025 Overall it is a great learning module for our organization and it gets the job done. I think that MedTrainer (once you get used to using it) is very user friendly. Pros Very user friendly and staff are responsive to assist with troubleshooting IT issues that may arise. Cons Sometimes there are login issues with the SSO login. There are not enough learning modules available for specific learning for different departments like ER/Obstetrics. PR Provider Relations Manager Provider Relations Manager Used the software for: 3-5 years ### "Great for Payer Enrollments, Credentialing features could use some work" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 8, 2025 Overall, despite some frustrations, I am very pleased with the platform. It definitely helps streamline the payer enrollment process. Pros I appreciate the ability to easily track payer enrollments and the customized reporting. I also use the Provider Enrollments dashboard frequently (although I wish it showed some different information). The Privileges and Appointments section is nice to have all approved packets in one place but also like that it connects to the providers profile. Cons I do not like the Credentialing features. They arent really functional. I also dont like how updates are released half done; they affect the way the platform operates and I have to either create workarounds until the full functionality is released or do the same action multiple times in different places. HR HR HR Used the software for: 3-5 years ### "Will not use or recommend MedTrainer" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 28, 2025 Poor. Unwilling to work with its customers. Poor customer service. Would not recommend to anyone in the future. Pros We were not a fan and found better solutions to our needs, however, we were stuck in a contract that was no longer meeting our needs. Cons Poor customer service. Difficult to navigate. Not enough trainings outside of the medical field. There are better companies out there that provide a better product at a more reasonable price. JM Jennie M. Clinical Data Administrator Used the software for: 3-5 years ### "Overall easy to use and multifunctional" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2025 We have been on Medtrainer for 8 years and seen many improvments and updates. Very response with support if there are issues. Pros Easy to use and multifunctional. Use of colors and large font make it easy to navigate and see. Regular enhancements and improvements for optimizing the Administrator experience. Cons OnBoarding not functional-it initiates on the date the employee was entered instead of the hire date DI Director Director Used the software for: 3-5 years ### "Medtraining rating " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 9, 2025 My overall experience with Medtrainer is that it is an awesome system. Having one area to track employee information, trainings, licenses as well as having the capability of assigning policies is a game changer. It is definetely an awesome system. Pros I love the course authoring tool. Haing the ability to create our own training modules is excellent. Cons Modules don't always work. The response time from our service rep should improve. And the response time for tickets should improve. CC CDO Compliance Officer CDO Compliance Officer Used the software for: 1-3 years ### "One-Stop Training " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2025 Our organization relies on MedTrainer for our staff training and BLS as well as state-required courses. Pros Our Annual Staff Training is simple to assign and track in order to stay in compliance. The courses are just what we require. Cons I have no complaints about MedTrainer. The support and staff are always available if there are any issues. [View all Reviews](https://www.capterra.com/p/176583/MedTrainer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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