# Visitor Queue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Visitor Queue Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more. Source: https://www.capterra.com/p/176590/Visitor-Queue --- # Visitor Queue Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visitor Queue ## What is Visitor Queue? Visitor Queue is a B2B lead generation and website personalization software that aims to provide your sales team with insight on your website visitors, while providing them with a one-of-a-kind website experience. ## What is Visitor Queue used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visitor Queue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.visitorqueue.com&name=Visitor Queue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visitor Queue 4.6 (64) VS. [4.4 (2,952)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (63) Ease Of Use 4.2 (2,600) Value For Money 4.6 (54) Value For Money 4.2 (1,892) Customer Service 4.8 (50) Customer Service 4.3 (2,047) ## Visitor Queue alternatives [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) [4.6 (1,134)](https://www.capterra.com/p/210733/Snapchat/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210733/Snapchat/) [Kit](https://www.capterra.com/p/175000/ConvertKit/) [4.6 (240)](https://www.capterra.com/p/175000/ConvertKit/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175000/ConvertKit/) [Gold-Vision CRM](https://www.capterra.com/p/133582/Gold-Vision-CRM/) [4.6 (131)](https://www.capterra.com/p/133582/Gold-Vision-CRM/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133582/Gold-Vision-CRM/) [View all alternatives](https://www.capterra.com/p/176590/Visitor-Queue/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Keyword Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Referral Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Third-Party Integrations 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Time on Site Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time users spend on websites Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Visitor Queue 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Process of dividing customers into groups based on common characteristics Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Establish measurable goals and objectives and track their progress over a specific period of time Track and monitor a specific set of keywords Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Identify a list of target accounts that marketers want to turn into customers Set up connections to third-party platforms to improve business processes Track the amount of time users spend on websites Monitor user activity through engagement methods Track visitors and purpose of visits Get Advice We can help you find the software with the features you need. Features 4.4 (63) 4.4 Based on 63 reviews ## Pricing Value for money 4.6 (54) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/176590/Visitor-Queue/pricing/) 100 Unique companies $49.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 300 Unique companies $99.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 500 Unique companies $119.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 1000 Unique companies $209.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 2000 Unique companies $309.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information Value for money 4.6 (54) 4.6 Based on 54 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.6 Based on 64 reviews Filter by rating 5(37) 4(26) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RR Rebecca R. Marketing Manager Computer Software ### "You can Learn a lot from Visitor Queue" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2025 Theres a lot of things that you can learn about your prospects from Visitor Queue. Theres also a lot you can learn about your website and your customers journey. The team has been friendly, responsive and helpful. Pros \- Most of the ppc campaigns, such as Google Ads, show the keyword. - You're able to see all the bots and bad traffic that are visiting your site, and causing you a lot of expensive, worthless clicks... this may sound like a negative, but it's valuable info that affects your budget and analytics. -It integrates with HubSpot, so it's quick to look up our history with a prospect and see that a cold lead is back on our website. -It's a very simplified platform to check out a customers journey on your website, starting with how they found you, their page path, and the time spent on each page. Cons The pricing model. We started on one of the lower tiers but very quickly had to triple our spend. I mentioned the bots above; there's hundreds of them. That's why we started with the "300 unique companies" plan, and now, a few months later, we're on the "1000 companies" plan (and we still don't see all our monthly visitors). Most of those companies that we do see are bots and with the limited companies, if 700 visits a month are from bots, that's 700 real prospects that you can't see, because the bots ate up the budget. Alternatives considered [Lead Forensics](https://www.capterra.com/p/156889/Lead-Forensics/) Reasons for choosing Visitor Queue Originally, because of the price, but our payments shot up quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. pavan c. Student Electrical/Electronic Manufacturing ### "Best leads provide and visitor tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2021 It's good very useful form small business to make big and provide very nice client who have really interesting to deal with us and all leads are usefull given and provide best contact details of any customer. Pros They provide best leads to us so our team get best customer who want to do business and having so many user so it's beneficial to us so much ultimate users and all details they provide when any one visit to our website so it's very good to us and they provide data to us so easily we can contact and the lead are very genuine who have to work with us and so its saves time and grow business much faster and in minute they set up all things and provide so much help in starting so we feel easy and there staff are so polite and good helping Nature and very usefull to make business successful whatever our requirements are there they provide that types of lead always. Cons The least about this is nothing much that create any problem or any such issues that feel disappointing us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2021 Hey Pavan, thanks for the review! Taylor here from Visitor Queue. We love hearing we were able to provide your team with valuable leads! We are so happy that you have had a good experience with our team. Thanks again for such a positive review! Taylor Hamilton | Marketing Coordinator TC Tim C. Marketing Director Architecture & Planning ### "An excellent starting point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2021 VQ is helping me establish a badly needed CRM process in terms of both nurturing new clients but also retaining clients downstream. It is as easy to use as it could possibly be, non-intrusive (something that's important when you're working with resistant associates) and provides actionable information. Pros We are at the earliest stages of establishing a CRM system. There is, generally, a fair about of internal resistance to participating with the effort. VQ makes it easy to start small and demonstrate the value of the process in a way that encourages engagement. I think most CRM platforms are pretty good, in my experience, but VQ helps facilitate participation in a way I've never seen before. Cons While VQ does do a great job identifying the activities of specific site visitors, the ability to identify individuals by any criteria makes it less than perfect. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Hubspot tried to be too much too fast. Rather than helping establish a beachhead, it made associates more resistant. An excellent product, just not for us. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Lead Forensics](https://www.capterra.com/p/156889/Lead-Forensics/) Reasons for choosing Visitor Queue Price and process. It fit us where we are and allows an easy development path moving forward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2021 Hi Tim, Taylor from Visitor Queue here! We love to see how you are nurturing your current clients as well as finding new ones! We take your feedback seriously, as we are always trying to improve the data we provide. Thanks again for your review, Taylor Hamilton Marketing Coordinator | Visitor Queue AU Anonymous User Marketing Coordinator and Project Manager Venture Capital & Private Equity ### "Easily Track Website Visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2019 Have had great success using Visitor Queue and would recommend for anyone in the B2B space to check out Pros \- Great warm leads for B2B companies - Easy to use - Easy to set up with Google Analytics Account - Gives you leads immediately - Has helped us to create some warm leads that have lead to business - Good to gauge companies that are visiting your website Cons \- Wish it could tell you exactly who visited - Only tracks businesses who visit - Google analytics doesn't tract when a visitor hits site so it doesn't track time on one page sites Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2020 Hi there, Great to hear that we've helped you generate some warm leads! We appreciate you using our product. I wish as much as you do that we could track individuals visiting a website but due to legal and technical limitations across the industry, it isn't possible. Maybe, one day we can dream that it is! Thanks for the positive review. Cheers, Nick - CEO @ Visitor Queue DA David A. Business Development Computer Software ### "Great utility for the price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2019 Pros Serves as a solid jumping off point to parse and evaluate activity on our site, manage lead generation. Cons Could be a little more feature rich, but can't complain for the price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hi David, Thanks for the review! We are glad to hear you are able to use our product to help you manage your lead generation. We are always working on developing and creating more features for our clients. Ken McDonald | Marketing Manager AU Anonymous User Marketing Manager Computer Software ### "My Use case" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2019 Its really an awesome tool for a business who wants to target their every website visitor Pros Its very easy to integrate from analytics and pulls right lead data but since in India they have less database for companies, so sometimes it doesn't have any info. Cons Well its a nice software service, for me not pulling the complete details was the thing which I didn't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hi there, We really appreciate the review. We are happy that you found it easy to implement. Google is always building their database on companies and we are always working towards expanding our reach on company and contact information. Ken McDonald | Marketing Manager AU Anonymous User Demand Generation Marketing Manager E-Learning ### "Helpful Resource for Sales and Marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 4, 2019 Overall, this tool has been helpful to our sales and marketing teams. It helps our marketing team understand where traffic is coming from and it helps sales prioritize which companies to reach out to. The ease of use has been great! Pros The platform is very simple to use. I can easily log in and see which companies have visited our website as well as their source. From a marketing perspective, this is helpful to understand which sources/channels are performing well. It's helpful to see how many times someone has visited our website and which pages they viewed as well. Cons There doesn't seem to be much of a difference between this and competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hey there, We are happy to hear that our product is so easy for you and your marketing team to use. We are always working on ways to separate ourselves from our competitors in ways we don't already. Thanks again! Ken McDonald | Marketing Manager ML Morgan L. Marketing and Advertising ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 3, 2019 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hi Morgan, Thanks for the review! Ken McDonald | Marketing Manager BM Ben M. Sales Executive Information Technology and Services ### "Great Product and very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 20, 2019 Pros I really liked the simplicity of the software but also the added features that give me more than Google analytics. Cons nothing. I really enjoyed the product and at this time have no negatives Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hi Ben, Thanks for the review! We love to hear when our clients are enjoying our product. Ken McDonald | Marketing Manager AU Anonymous User Senior Regional Market Specialist Chemicals ### "Works Well as Advertised " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2019 We have been evaluating Lead Generation tools for a while and Visitor Queue checks most of the requirements with a very attractive price. As we are only starting our inbound and outbound marketing activities, have a tool to check the effectiveness of our campaigns is crucial. We hope to develop a Digital Marketing Roadmap with the information gathered from Visitor Queue based on the performance of the campaigns in various APAC countries. Our business is B2B so it a really good tool to bring us opportunities by being the company names and what products (and for how long) they checked on our website. Pros Visitor Queue has been working well to capture similar number of leads as some of the other competitors in the market. I like the fact that it provides full data of the customers and key contacts without the need for additional purchases. The linking to social media is also a strong pus. I am also happy with the reports we get every morning with new leads. This will be a welcome addition to our Lead Generation activities. Cons There are a few enhancements to the software in the pipeline which we are looking forward to: 1. Industry Queues: Selecting the industry helps assign the relevant leads to the relevant sales person; helps in streamlining the process 2. Actionable webpage links for easy understanding of the pages viewed by the prospects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hey there, Thanks for the review! We are happy to hear you are enjoying the amount of data we are able to provide on customers and contacts, as well as the notification emails. We are always working towards adding new filters and features. We are working hard towards populating more company information to increase the number of filters we can utilize. Ken McDonald | Marketing Manager [View all Reviews](https://www.capterra.com/p/176590/Visitor-Queue/reviews/) Popular comparisons [Snapchat for Business vs Visitor Queue](https://www.capterra.com/compare/176590-210733/Visitor-Queue-vs-Snapchat)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)