--- title: "Visitor Queue Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visitor Queue Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more." source_url: "https://www.capterra.com/p/176590/Visitor-Queue/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Visitor Queue Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visitor Queue ## What is Visitor Queue? Visitor Queue is a B2B lead generation and website personalization software that aims to provide your sales team with insight on your website visitors, while providing them with a one-of-a-kind website experience. ## What is Visitor Queue used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visitor Queue 4.6 (64) VS. [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (63) Ease Of Use 4.5 (1,135) Value For Money 4.6 (54) Value For Money 4.7 (802) Customer Service 4.8 (50) Customer Service 4.8 (814) ## Visitor Queue alternatives Highest Rated [4.7 (21)](https://www.capterra.com/p/163298/Visual-Visitor/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) [4.6 (1,141)](https://www.capterra.com/p/210733/Snapchat/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210733/Snapchat/) [Kit](https://www.capterra.com/p/175000/ConvertKit/) [4.6 (245)](https://www.capterra.com/p/175000/ConvertKit/reviews/) Starting price $33.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175000/ConvertKit/) [View all alternatives](https://www.capterra.com/p/176590/Visitor-Queue/alternatives/) ## FAQs about Visitor Queue Overview ### What problems does Visitor Queue solve? Visitor Queue solves the problem of anonymous website traffic by identifying visiting companies, showing their referral sources, page paths, repeat visits, and time spent on product pages. Sales, B2B lead-generation, and marketing teams use daily alerts, filters, and CRM context to prioritize warm prospects, prepare outreach, and evaluate campaign traffic quality. Answer based on 35 reviews Overview ### Which roles and teams benefit most from Visitor Queue? Visitor Queue is most used by marketing managers, directors, and demand-generation teams that identify website visitors, prioritize target accounts, and support campaign follow-up. Account-based marketing and sales development roles use visitor activity to find prospects and guide outreach, while business owners and executives monitor lead interest and new-business opportunities. Answer based on 63 reviews Overview ### What company size and specific industries is Visitor Queue built for? Visitor Queue is designed for B2B companies of any size that want to grow through outbound sales and marketing. It suits organizations across the globe that need tools for identifying website visitors and supporting lead generation, rather than businesses focused on consumer markets or unrelated industries. Features and Usability ### What are the key features of Visitor Queue? Visitor Queue includes core lead generation and website visitor tracking, identifying companies that visit a site and capturing their activity. Differentiating capabilities include visitor identification, pageview and time-on-site tracking, lead qualification filters, and email notifications. CRM and Google Analytics integrations support sales follow-up and campaign source analysis. Answer based on 24 reviews Pricing ### How much does it cost and what fees or limitations are included? Visitor Queue starts at $49/month flat rate for 100 Unique Companies, with a free version and 14-day trial. Plans for 300, 500, 1,000, and 2,000 Unique Companies cost 99, 119, 209, and 309 monthly. Reviewers value the pricing, though bot traffic can consume company allowances and require higher tiers. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Visitor Queue integrate with? Visitor Queue integrates with 13 third-party tools, including CRM platforms HubSpot CRM, Pipedrive, Salesforce Sales Cloud, SugarCRM, and Zoho CRM. It also connects with AWeber for email marketing, Slack for team communication, Google Analytics 360 for analytics, and Zapier for additional workflow connections. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Visitor Queue offer? Visitor Queue provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided setup and feature walkthroughs, while documentation and videos offer self-paced reference material for learning product functions and checking steps as needed. Getting Started and Support ### What customer support options does Visitor Queue offer, and how do users rate the experience? Visitor Queue offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe customer service as excellent, knowledgeable, and responsive, with several reporting no support complaints. Some users want more instructional videos, while product-data issues such as incomplete or inaccurate contact details can create occasional frustration. Answer based on 16 reviews Lead generation ### How well does Visitor Queue help with B2B lead generation? Visitor Queue identifies companies visiting a website and turns their activity into sales prospects for B2B teams. Marketing and cold-calling teams value visitor journeys, daily lead alerts, and CRM context, although contact details can be incomplete and teams may need to research accounts before outreach. Lead limits and occasional inaccurate IP matches can also require review. Answer based on 24 reviews ## Features AI summary Based on 2,518 Web Analytics reviews Capterra data shows that buyers of Web Analytics software rank the following features as their top priorities: - **Website Analytics** (**54%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Data Visualization** (**43%**) Visitor Queue includes **Reporting/Analytics**, giving teams a way to track performance and review site activity over time. However, it does not offer **Website Analytics** or **Data Visualization**. Instead, it provides **Keyword Tracking** (**42%**), which still gives businesses useful insight into search terms and traffic trends. These features help businesses monitor results, spot opportunities, and make more informed marketing decisions. Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Keyword Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Referral Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Third-Party Integrations 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Time on Site Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time users spend on websites Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Visitor Queue 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Keyword Tracking: Track and monitor a specific set of keywords - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Target Account Identification: Identify a list of target accounts that marketers want to turn into customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time on Site Tracking: Track the amount of time users spend on websites - User Interaction Tracking: Monitor user activity through engagement methods - Visitor Tracking: Track visitors and purpose of visits --- Get Advice We can help you find the software with the features you need. Features 4.4 (63) 4.4 Based on 63 reviews ## Pricing Value for money 4.6 (54) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/176590/Visitor-Queue/pricing/) 100 Unique companies $49.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 300 Unique companies $99.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 500 Unique companies $119.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 1000 Unique companies $209.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information 2000 Unique companies $309.00 Flat Rate,Per Month It includes: - 3rd Party Integrations - Auto-Assignment of Leads - Company Contact Information - Company Social Media Accounts - Contact Information - Dedicated Customer Support - Easy to Get Started - Emailing of Leads - Email Notifications - Exporting of Leads - Filters - Hiding of Leads - Key People Information - Lead Archiving - Lead Queues - Native Integrations - Privacy Friendly - Real-Time Leads - Rest API - Searching for Companies - Unlimited Users - User-First Design - Website Visit Information Value for money 4.6 (54) 4.6 Based on 54 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (50) 4.8 Based on 50 reviews ## User reviews Overall rating 4.6 Based on 64 reviews Filter by rating Counts reflect reviews available in this feed. 5(37) 4(26) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Kerry H. Business Development and Marketing Manager Used the software for: Less than 1 year ### "This is probably one of the best software applications I have ever deployed for marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2018 You know who is visiting your website on a daily basis, what they looked at and for how long. Best of all their contact information is almost always included so you can reach out and close the sale! Pros It just works and works well. Easy to set up and use. The interface is simple and intuitive and the set up was one of the easiest I have ever done. I would highly recommend this software to anyone who is interested in knowing who is visiting your website, and who wouldn't?! Cons Nothing really not to like, its great! If one thing could be changed it would be the number of leads that are missing contact information. I know this is constantly being improved as the database grows and new technologies are implemented. Nothing to stop you from getting on board! Rebecca R. Marketing Manager Used the software for: Less than 1 year ### "You can Learn a lot from Visitor Queue" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2025 Theres a lot of things that you can learn about your prospects from Visitor Queue. Theres also a lot you can learn about your website and your customers journey. The team has been friendly, responsive and helpful. Pros \- Most of the ppc campaigns, such as Google Ads, show the keyword. - You're able to see all the bots and bad traffic that are visiting your site, and causing you a lot of expensive, worthless clicks... this may sound like a negative, but it's valuable info that affects your budget and analytics. -It integrates with HubSpot, so it's quick to look up our history with a prospect and see that a cold lead is back on our website. -It's a very simplified platform to check out a customers journey on your website, starting with how they found you, their page path, and the time spent on each page. Cons The pricing model. We started on one of the lower tiers but very quickly had to triple our spend. I mentioned the bots above; there's hundreds of them. That's why we started with the "300 unique companies" plan, and now, a few months later, we're on the "1000 companies" plan (and we still don't see all our monthly visitors). Most of those companies that we do see are bots and with the limited companies, if 700 visits a month are from bots, that's 700 real prospects that you can't see, because the bots ate up the budget. SM Social media manager Social media manager Used the software for: Less than 1 year ### "Good product, a little bit expensive" 3.0 October 25, 2018 Pros Good product, it helped me to come in contact with companies and institutions which are interested in my products Cons It's all little bit too expensive for young startups Tim C. Marketing Director Used the software for: 1-3 years ### "An excellent starting point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2021 VQ is helping me establish a badly needed CRM process in terms of both nurturing new clients but also retaining clients downstream. It is as easy to use as it could possibly be, non-intrusive (something that's important when you're working with resistant associates) and provides actionable information. Pros We are at the earliest stages of establishing a CRM system. There is, generally, a fair about of internal resistance to participating with the effort. VQ makes it easy to start small and demonstrate the value of the process in a way that encourages engagement. I think most CRM platforms are pretty good, in my experience, but VQ helps facilitate participation in a way I've never seen before. Cons While VQ does do a great job identifying the activities of specific site visitors, the ability to identify individuals by any criteria makes it less than perfect. Miguel V. CEO and Co-Founder Used the software for: Less than 1 year ### ""Fast onboarding and good data"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2019 The onboarding was really easy and in no time you got relevant data to start your sales strategy. Besides, there is an easy way to customize your feed and create auto-assign rules that allow us to simplify the workflow to our sales team. Pros Warm leads or Marketing Qualified Leads detection is the one key problem we are tackling. There are some automatization aspects that could be improved but I have actually asked for those and they confirm those are on their roadmap. Cons I cannot think of much that I dislike though it could be nice to have a centralized dashboard with all the websites stats. I mean, this service has decreased significantly the amount of time we spend in GA and this one thing could do the rest. pavan C. Student Used the software for: Less than 1 year ### "Best leads provide and visitor tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 25, 2021 It's good very useful form small business to make big and provide very nice client who have really interesting to deal with us and all leads are usefull given and provide best contact details of any customer. Pros They provide best leads to us so our team get best customer who want to do business and having so many user so it's beneficial to us so much ultimate users and all details they provide when any one visit to our website so it's very good to us and they provide data to us so easily we can contact and the lead are very genuine who have to work with us and so its saves time and grow business much faster and in minute they set up all things and provide so much help in starting so we feel easy and there staff are so polite and good helping Nature and very usefull to make business successful whatever our requirements are there they provide that types of lead always. Cons The least about this is nothing much that create any problem or any such issues that feel disappointing us. Manish R. Director of Sales and Operations Used the software for: Less than 1 year ### "One of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2018 Very easy to use. Recommended to everyone with a B2b business Pros I have tried so many visitor identifying softwares in the past, but this one is the most simple and fastest way to know about your visitors. We have actually converted clients by identifying them through visitor queue and then reaching out to them through cold emailing. Cons I think for free plans they should give more credits .:D Renea H. President Used the software for: Less than 1 year ### "Impressive Tracking!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2018 Tracking who is coming to my site and having the ability to follow up immediately are keys to success for me and Visitor Queue came and unlocked the doors. Pros Now I know who is coming to my site thanks to Visitor Queue. I use Google for most everything therefore the importance of the immediate integration with Google Analytics is required for me. It is super easy to understand. Email alerts are received letting me know someone visited my site. This helps me to take action immediately. Cons I can't say there is any con for me. Visitor Queue did everything I expected and so much more. I am looking forward to when the app comes out since I am on my phone much more than my desktop. I am looking forward to a great experience there. Bruno M. Managing Partner Used the software for: Less than 1 year ### "Great lead source from our website" 5.0 February 15, 2019 We have dramatically improved the leads generated from our webpage. Our website is an institutional and product oriented rather than e-commerce so there aren't many option for the customer to interact with us. Our business is B2B so it a really good tool to bring us opportunities by being the company names and what products (and for how long) they checked on our website. Pros Visitor queue works like a charm providing full data from customer and projects visiting our site looking for products. We get location, company names and many times even social media content. We are really happy with the reports we get every morning with new leads. Cons Not much. It does what is proposed. The tool works well and we haven't had any issues. Whittfield H. Senior Web Developer/Designer Used the software for: I used a free trial ### "Visitor Queue for finding business leads." 4.0 September 5, 2018 The trial is very helpful and there's next to no learning curve. My experience with the software was pleasant. Honestly, I wish I had more traffic to test with. I'd love to see the data used to create insights and trends with some visualizations. I recommend trying VQ if anyone in mining company data from "anonymous" traffic. Pros No install, uses your google account information rather than adding additional scripts. Cons The lack of data visualizations like charts and graphs to see trends and doing quick comparisons. Also, needs a little work on the mobile UI. [View all Reviews](https://www.capterra.com/p/176590/Visitor-Queue/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Snapchat for Business vs Visitor Queue](https://www.capterra.com/compare/176590-210733/Visitor-Queue-vs-Snapchat)