# Page 2 | Visitor Queue Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Visitor Queue the right Web Analytics solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176590/Visitor-Queue/reviews --- Visitor Queue 4.6 (64) [View alternatives](https://www.capterra.com/p/176590/Visitor-Queue/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Visitor Queue ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital Marketing Associate Financial Services Used the software for: I used a free trial ### "Easy to set up and use to track visitors on your website." September 5, 2018 4.0 I mainly use Visitor Queue to track where visitors are coming from, who they are and to pinpoint potential leads. Pros The best part about this software is that you don't have to install any additional tags on your website. It pulls information through Google Analytics and you get instant data from the past 30 days as soon as you connect your account. Also can't forget about price - this is definite value for your money. Cons I would like to see more visual data to easily spot trends. The emails being sent daily could also be a little more visually appealing by organizing it in a chart. Other than that, the software is great! Review Source Response from Visitor Queue January 28, 2020 Hi there, Thanks for the great review, we are happy to hear that you enjoyed the easy Google Analytics set up over tracking codes. We also love hearing that you find our product cost-effective and use all the features. We are always taking the opinion of our clients and working on more features and customization. Ken McDonald | Marketing Manager VR Verified Reviewer Web Designer Internet Used the software for: 6-12 months ### "Useful up to a point" September 26, 2018 4.0 Visitor Queue helps me by showing me companies that are potential leads for my business. It is easy to use and shows you results in the same day. Pros The softer takes little to no time to implement, witch is great from a time perspective. The email summary of companies is very useful because it gives you an overview of your success. The contact information for companies definitely starts the lead generation process. Cons It is not always very specific - sometimes you see companies like the internet providers. The contact information it is not always accurate. There are days when the system tells you is the same companies as the previous day. Review Source Response from Visitor Queue January 28, 2020 Hi there! Thank you for the great review! We are happy to hear you were able to implement our product into your day-to-day so easily. We are always working on getting more contact and company information and other ways to obtain it. Ken McDonald | Marketing Manager VR Verified Reviewer Director, Customer Experience & Communication Financial Services Used the software for: 6-12 months ### "Great tool for website tracking" December 5, 2018 5.0 Visitor Queue has been a great asset to our company. Pros I like that there is no code to install Cons There is nothing that is problematic with the tool. Review Source Response from Visitor Queue January 28, 2020 Hi there, Thanks for the great review! We are happy to hear that you enjoy the connection to your Google Analytics account over the tracking code. We are excited to continue being an asset to your company. Ken McDonald | Marketing Manager Susan M. President Information Technology and Services Used the software for: Less than 6 months ### "Alternative to Visitor Track" August 31, 2018 4.0 It is important to us to know when someone has visited our site. We need to follow up right away so the hourly updates are very helpful. The customer service we have received has been excellent and we are finding value right away with this service. Pros I was incredibly quick and easy to set up and you could see the results for the last 30 days. I was already using another software so I could easily compare the results. Cons I wanted an excel report at the end of the day of all the visits but it was not available, however rep was able to get me on the beta version and it is great! Review Source Response from Visitor Queue January 3, 2019 Thanks for the great review, Susan! Glad you liked the .csv in emails. VR Verified Reviewer President, CEO Marketing and Advertising Used the software for: 6-12 months ### "See What Matters" August 24, 2018 5.0 A great tool for reaching out to return visitors its really good tool Pros See Visitors on your website easy to instal Cons Can get pricey If you start getting over 200 leads Review Source Response from Visitor Queue September 25, 2018 Thanks for leaving us a review! Let us know if you ever need help with anything team@visitorqueue.com VR Verified Reviewer Marketing Manager Computer Software Used the software for: Less than 6 months ### "My Use case" June 18, 2019 4.0 Its really an awesome tool for a business who wants to target their every website visitor Pros Its very easy to integrate from analytics and pulls right lead data but since in India they have less database for companies, so sometimes it doesn't have any info. Cons Well its a nice software service, for me not pulling the complete details was the thing which I didn't like. Review Source Response from Visitor Queue January 22, 2020 Hi there, We really appreciate the review. We are happy that you found it easy to implement. Google is always building their database on companies and we are always working towards expanding our reach on company and contact information. Ken McDonald | Marketing Manager VR Verified Reviewer CEO Internet Used the software for: I used a free trial ### "Good way to find out who's been to your wbesite" September 28, 2018 4.0 It was easy to implement and they send you daily email digests which keep you from having to remember to login somewhere Pros I like to be able to see who's been viewing our company website that hasn't contacted us Cons Many leads don't tell you much more than just the company name and city. Sometimes you get URL and rarely any further contact info. Review Source Response from Visitor Queue January 28, 2020 Hey there! Thanks for the review. We are thrilled to hear you were able to use who visited your website for campaigns. We are always working towards providing more company and contact information and news ways of getting this information. Ken McDonald | Marketing Manager VR Verified Reviewer Demand Generation Marketing Manager E-Learning Used the software for: Less than 6 months ### "Helpful Resource for Sales and Marketing " June 4, 2019 4.0 Overall, this tool has been helpful to our sales and marketing teams. It helps our marketing team understand where traffic is coming from and it helps sales prioritize which companies to reach out to. The ease of use has been great! Pros The platform is very simple to use. I can easily log in and see which companies have visited our website as well as their source. From a marketing perspective, this is helpful to understand which sources/channels are performing well. It's helpful to see how many times someone has visited our website and which pages they viewed as well. Cons There doesn't seem to be much of a difference between this and competitors. Review Source Response from Visitor Queue January 22, 2020 Hey there, We are happy to hear that our product is so easy for you and your marketing team to use. We are always working on ways to separate ourselves from our competitors in ways we don't already. Thanks again! Ken McDonald | Marketing Manager tega J. Head Of Digital Sales Department Apparel & Fashion Used the software for: I used a free trial ### "Ease Of Use" September 11, 2018 5.0 It's an awesome experience, it helps me run my day-to-day customer accumulation business activities with ease. Pros it immensely helps me choose the right software for my business and assist me in decision making to narrow my search down by giving the list of highly beneficial software that best soothes the nature and class of my business. Cons Still have not gotten to the point to realize any dislike about this software. Review Source Response from Visitor Queue January 3, 2019 Appreciate the review, Tega! Ryan V. Marketing and Social Media Manager Mining & Metals Used the software for: Less than 6 months ### "Intuitive Tool Beyond Web Analytics " October 29, 2018 5.0 Pros Love the deeper dive from analytics that allows you to understand which organizations are truly visiting your website. Cons Wish there was a better way to sort the data from the main view, like adding a tag field that you could view from right there for better sorting of data from the main view. Review Source Response from Visitor Queue January 3, 2019 Thanks for the review, Ryan! Tagging has been added to our roadmap. mohit J. Co Founder Market Research Used the software for: 6-12 months ### "Accurate information but ui could use some work" August 25, 2018 4.0 We are trying to get accurate information on the visitors to the site and visitor queue seems to do a good job at it Pros Visitor queue seems to have a good database of leads so the visitors to our site are accurately captured. Cons The UI is not at par with some of the other tools in the market and could be better Review Source Response from Visitor Queue September 25, 2018 Thanks for the review! We will work on our UI! Narendhiran S. Demand Generation Growth Hacker B2B & B2C Computer Software Used the software for: Less than 6 months ### "A successful experiment, a helpful tool." July 5, 2018 4.0 Data insights into website visitors that helped us granularly see if our marketing campaigns are moving in the right direction. Pros It gives more granular details about website visitors and also helps in getting more insights. User experience is pretty intuitive. Filter option is useful if you have a lot of web pages that need to be analyzed categorically. Emails that are set to be triggered are useful too. Free plan is good enough. Cons Sometimes you see details not being populated, as the corresponding info is not available in the database, hopefully, it improves as time moves on. Review Source Response from Visitor Queue July 10, 2018 Hey Narendhiran, Thanks for the kind words. We are also working on improving our database so you see more information! Nick VR Verified Reviewer Senior Manager, Corporate Communications Information Technology and Services Used the software for: Less than 6 months ### "Fantastic Tool for Web Visitor ID and Tracking" February 4, 2019 5.0 Pros It's focused on web visitor ID and tracking -- which is precisely what I need as a digital marketing tool. Cons I haven't run into anything I don't like. Review Source Response from Visitor Queue January 22, 2020 Hey there, Thanks for the review! We are happy to hear we were able to provide what you were looking for and were able to use it to help your business. Ken McDonald | Marketing Manager VR Verified Reviewer Marketing Intern Marketing and Advertising Used the software for: I used a free trial ### "A great idea brought to life." September 27, 2018 5.0 Pros This software brings B2B selling to a new level. You can easily see what businesses are at least somewhat interested in you and you are able to invest resources in the right conversations instead of wasting time on people who don't even need your service. Cons This is a fresh new idea so all the kinks are still being worked out, that being said, for a brand new service from 2 entrepreneurs, quite impressive. Review Source Response from Visitor Queue January 28, 2020 Hey there! Thank you for the review; we are so happy to hear you can use our product so quickly and tailor your resources accordingly. We are always working towards new ways to bring you data and always working on improvements. Ken McDonald | Marketing Manager VR Verified Reviewer Owner Used the software for: Less than 6 months ### "Excellent insights" July 5, 2018 5.0 Pros Love the daily emails to show me my new site visitors. Much better than many of the paid tools we've used. Cons It's just a bit limited on number of leads but you can always pay more and increase the number of leads. Review Source Response from Visitor Queue July 10, 2018 Thanks for the review! Reach out if you need anything. Lori M. CEO/Owner/Chief Strategist Management Consulting Used the software for: Less than 6 months ### "VQ is worth the investment" September 21, 2018 5.0 The customer support is outstanding, without any complaints! Love this product. Pros Ease of use, and monthly price for the product. Cons Getting my Google code was more difficult than I thought. Review Source Response from Visitor Queue January 3, 2019 Thanks for the review, Lori! We love working with you and your clients! Cheers. Marco M. Chief Marketing Officer Internet Used the software for: Less than 6 months ### "Great Product for In-Depth Website Visitor Data" August 28, 2018 5.0 The best part about Visitor Queue is it turns anonymous visitors to our website into potential leads based on their amount of logged activity. Before VQ, we would only reach out to those that fill out a form on our site and now we are able to see visitors who are potentially interested but haven't taken the next step in contacting us yet. This tool is extremely beneficial for our lead generation / cold-calling team. Pros Great insights into web traffic, very easy to navigate the dashboard. Visitor Queue is awesome! Cons I would like to capture more visitors but i understand that technology can be limited. Review Source Response from Visitor Queue September 25, 2018 Thanks for leaving us a review, Marco! CS Cherie S. Business Development Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Excellent, cost effective service" April 16, 2019 5.0 So far so good. easy to use, prompting me to look at the companies on our website so very effective and definitely the cheapest around. Pros Very easy set up, very clear ability to make notes so it's a one stop shop for your marketing Cons A lot of ISP companies are listed but with your software you can just hide them Review Source Response from Visitor Queue January 22, 2020 Hi Cherie, Thanks for the review! We love to hear when our clients find out products easy to navigate and use day-to-day. We are constantly working at creating new filtering processes and manually filtering our ISPs (unfortunately there are a lot of them, and more every day). Thanks for the feedback! Ken McDonald | Marketing Manager VR Verified Reviewer Marketing Director Computer Software Used the software for: Less than 6 months ### "Great Software! " July 9, 2018 4.0 Easy lead generation from a website. It helps to track people who drop out from the website. Pros This software is easy to use, it records more IPs and other software that we have used. It doesn't drain your website memory and easily connects through your analytics. Cons It doesn't screen their IP addresses, therefore you have to do a lot of your own screening. Also, you pay per "lead", which aren't always accurate because of the IPs. Review Source Response from Visitor Queue July 10, 2018 Thanks for the review! Reach out if you need any help with anything. Franck T. Consultant Senior Marketing Digital Used the software for: Less than 6 months ### "Great idea for BtoB marketing" July 5, 2018 4.0 Better lead generation processes Pros The basic idea of identifying visitors who did not convert but showed interest is a marketers' day dream so congrats for fulfilling that need ! Cons There are too many false positives, ie. ISP being recognized as leads. Note : this is not due to VQ but rather to the data coming from GA Review Source Response from Visitor Queue July 10, 2018 Hey Franck, Great to hear from you and thanks for leaving us a review. ISPs are something we are actively working on eliminating using multiple different approaches. Cheers! Matheus G. Head of new business Arts and Crafts Used the software for: I used a free trial ### "Amazing for B2B qualified lead generation " April 21, 2019 5.0 Pros It’s easy to generate and receive leads on my e-mail on a daily basis Cons The cost is a bit expensive due to currency (Brazil) and ourselves being a startup Review Source Response from Visitor Queue January 22, 2020 Hi Matheus, Thanks for the review! We always love to hear our clients are enjoying our software and utilize features like daily notifications. We are always looking for ways we can improve for our clients. We are able to create custom invoices for your preferred currency if this would help. Thanks for the feedback! Ken McDonald | Marketing Manager VR Verified Reviewer Online Performance Manager Computer Software Used the software for: Less than 6 months ### "Good leads from your regular traffic" August 8, 2018 5.0 We're finding out about leads, without implementing any lead capture devices. Which is great for us. Pros We like how easy and intuitive it is. Once you install it, it gives you data pretty much the same day. Cons Sometime it's a bit hit or miss. As instead of companies, you get their internet providers. But doesn't happen very often. Review Source Response from Visitor Queue September 25, 2018 Thanks for leaving us a review! ISPs are tough and we get better with them everyday! SB Shawn B. Sales Engineer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great tool!" March 7, 2019 5.0 Pros This tool allows us to focus our marketing and engagement efforts saving us time and money. Cons Better filter tools in the "visitor queue contacts" section would be helpful. Review Source Response from Visitor Queue January 22, 2020 Hi Shawn, Thanks for the review! We love to hear that you and your marketing team are able to utilize our product to save you time and money. We are always working towards the development of new filters to better serve our clients. Thanks, again. Ken McDonald | Marketing Manager DA David A. Business Development Computer Software Used the software for: Less than 6 months ### "Great utility for the price." June 21, 2019 5.0 Pros Serves as a solid jumping off point to parse and evaluate activity on our site, manage lead generation. Cons Could be a little more feature rich, but can't complain for the price. Review Source Response from Visitor Queue January 22, 2020 Hi David, Thanks for the review! We are glad to hear you are able to use our product to help you manage your lead generation. We are always working on developing and creating more features for our clients. Ken McDonald | Marketing Manager VR Verified Reviewer Director of Sales Consumer Goods Used the software for: Less than 6 months ### "Review" September 21, 2018 5.0 Pros Good value for money and easy to use. Simple interface. Cons Could have more features that are active and more specifics on contact info for visitors. Review Source Response from Visitor Queue January 28, 2020 Hi there, Thank you for the great review, we are very happy to hear you were able to enjoy the simple interface! We are always working towards gathering more contacts for all companies. Ken McDonald | Marketing Manager Similar Products Featured