# DropSend Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DropSend Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/176599/DropSend

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# 

 DropSend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 7, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DropSend

## What is DropSend?

DropSend is file transfer software that enables users to send large files and email large attachments. The software allows users to securely transfer files of any size, provides online storage, and offers mobile apps for iOS and Android to manage file sharing and storage from mobile devices.

## What is DropSend used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DropSend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dropsend.com&name=DropSend)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DropSend

3.9 (9)

VS.

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$5

Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (9)

Ease Of Use

4.6 (22,653)

Value For Money

3.9 (7)

Value For Money

4.5 (15,226)

Customer Service

4.2 (6)

Customer Service

4.4 (13,489)

## DropSend alternatives

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (356)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/176599/DropSend/alternatives/)

## Pricing

Value for money

3.9 (7)

Free Version

Basic

$5.00

Per Month

Value for money

3.9 (7)

3.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (6)

4.2

Based on 6 reviews

## User reviews

Overall rating

3.9

Based on 9 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AA

Alaa A.

Freelancer

Information Technology and Services

### "For transferring secure data, DropSend is ideal."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 28, 2022

Outstanding service; rapid and easy uploading of large files

Pros

As a cloud-based service that enables businesses to distribute and archive enormous files utilizing document management, Drop Send is one of my favorite software applications for delivering large files through the mail.I adore how DropSend makes it so simple to send photos to my friends and family at a low cost without requiring them to open an account.

Cons

The primary limitations of drop send are that you cannot rename files after they have been posted and that the service was not fantastic due to the uploading pace. The application can occasionally be too slow. Upload huge files swiftly and painlessly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nigel P.

Captain

Financial Services

### "Cheap but SLOOOOOW - May not be worth the wait?"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

July 18, 2022

I love the ease of use and pricing but the download upload speed (which I believe is throttled) is just not working for me. I will be moving on to another provider.

Pros

Ease of use and pricing tiers - allowed for spectacular flexibility, however...

Cons

The molasses uphill in wintertime speed of download and upload. I have broadband which uploads at 18mbs - for Dropsend it uploads at 415kbs which is slower than the old dial-up modems. My broadband downloads at up to 80mbs but with Dropsend it downloads at 1.5mbs - consistently. A 2.5gb file takes 30 minutes to download!

Switched from

[WeTransfer](https://www.capterra.com/p/176600/WeTransfer/)

Price and flexibility - however Dropsend is WAAAY slower than even the free option of WeTransfer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Luis J.

student

Accounting

### "useful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2020

Pros

easy-way to send files or anything when both users have dropsend

Cons

when one user doesn't have drop send , can make the process longer

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FK

Fritz K.

Sachverständiger

Architecture & Planning

### "unbrauchbar"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

March 31, 2020

unbrauchbar

Pros

die Anwendung ist übersichtlich, Benutzeroberfläche einfach

Cons

upload dauert viele Stunden, dann kommt die Prüfung der "integrity" und dann wird man aus dem System geworfen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Alex P.

Photographer

Photography

### "Send large files easily and quickly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 12, 2020

Easy to use, for my photography business I often have to send files that exceed Gmail's size limitations. DropSend provides an excellent solution for large file sharing.

Pros

Super easy to use platform to send large files (up to 4gb for the free version). Interface is intuitive, pricing is good if you need to send higher volumes.

Cons

The free version limits the number of files you can send (5 per month). I have experienced a few upload errors from the website when trying to send files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

phillip s.

Student

Telecommunications

### "Great tool for sending and storing large files. "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 5, 2019

We transfer and receive large files for our business needs all the time. Dropsend stores them and lets us send them securely.

Pros

Putting files on the drop send site is easy and picking up is also easy. Emails can be sent with the link to recieve or send a file.

Cons

Cant rename a file that is uploaded without re-uploading it. finding files in the site can be cumbersome with large numbers of files. Sometimes uploads don't show progress and after you give up on the upload you find the file in the cloud where it was supposed to be.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Cost and number of files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Susana Allison D.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2019

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Leonardo Jose P.

Diseñador gráfico

Education Management

### "application for sending files without size restriction "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2018

with the application of dropsend is where I usually send the corresponding video files of work, since unfortunately from the email it is impossible to send files of 5 gigs, although there are other options to send a colleague or customer a large file size, dropsend offers security and encryption of files ensuring the safeguarding of information from hackers and misinformed people on the internet

Pros

what I like most about dropsend is being able to send files directly to my email contacts without the annoying restriction of file size, the files are sent and they arrive at the sender with an encrypted link and you can only see it, it is important to mention that you can share files of up to 8 gigasbytes if you have a paid account, because with the free option you get 4 gigabytes of maximum size of shipment, on the other hand those who have a paid account have a space in the cloud for the storage of files. size of storage that will depend on the contracted plan, I must say that they are much more economical than any of the competition.

Cons

I would have liked that the application offered for the free version a storage space even if it is minimum to save the files, also I do not like the interface of the mobile application, although of course it is a matter of taste, but as a designer I think it can be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

oscar alberto c.

Supervisor de mantenimiento

Education Management

### "fast and secure sending of your files by email "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 10, 2018

It has allowed me and my colleagues at work to send files that we could not attach to the email before, and additionally we have an additional space for the storage of work files, so far we have not had problems with the security of the files, and the upload is quite fast, and the good thing is that by having a client for smart phones you can send last minute files wherever you are.

Pros

I like that the sending of files by email is very easy and it is an excellent alternative for sending heavy files of up to 8 gigabytes, besides I can have an available storage space in the cloud, which for a few dollars is quite what is It has, they have several plans for all tastes, it is noteworthy that there is an application for each operating system that you are using, they even have a version for smart phones, and also have a website where you can upload the file and share it with those who need it.

Cons

in spite of all the good thing that the application has, I do not like that for the version that is gartis, they do not have a free storage space, it would be very good if they have space even if it is a few gigas, because sometimes it is convenient to have some documents to share quickly, on the other hand it is important that the application has support for several languages since Spanish is not available and many of us use the application in Spanish-speaking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176599/DropSend/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)