# DropSend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DropSend the right File Sharing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176599/DropSend/reviews --- DropSend 3.9 (9) [View alternatives](https://www.capterra.com/p/176599/DropSend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 7th, 2025 # Reviews of DropSend Ease of use 4.3 Customer Service 4.2 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Leonardo Jose P. Diseñador gráfico Education Management Used the software for: 1-2 years ### "application for sending files without size restriction " November 22, 2018 4.0 with the application of dropsend is where I usually send the corresponding video files of work, since unfortunately from the email it is impossible to send files of 5 gigs, although there are other options to send a colleague or customer a large file size, dropsend offers security and encryption of files ensuring the safeguarding of information from hackers and misinformed people on the internet Pros what I like most about dropsend is being able to send files directly to my email contacts without the annoying restriction of file size, the files are sent and they arrive at the sender with an encrypted link and you can only see it, it is important to mention that you can share files of up to 8 gigasbytes if you have a paid account, because with the free option you get 4 gigabytes of maximum size of shipment, on the other hand those who have a paid account have a space in the cloud for the storage of files. size of storage that will depend on the contracted plan, I must say that they are much more economical than any of the competition. Cons I would have liked that the application offered for the free version a storage space even if it is minimum to save the files, also I do not like the interface of the mobile application, although of course it is a matter of taste, but as a designer I think it can be improved. Review Source oscar alberto C. Supervisor de mantenimiento Education Management Used the software for: 6-12 months ### "fast and secure sending of your files by email " November 10, 2018 4.0 It has allowed me and my colleagues at work to send files that we could not attach to the email before, and additionally we have an additional space for the storage of work files, so far we have not had problems with the security of the files, and the upload is quite fast, and the good thing is that by having a client for smart phones you can send last minute files wherever you are. Pros I like that the sending of files by email is very easy and it is an excellent alternative for sending heavy files of up to 8 gigabytes, besides I can have an available storage space in the cloud, which for a few dollars is quite what is It has, they have several plans for all tastes, it is noteworthy that there is an application for each operating system that you are using, they even have a version for smart phones, and also have a website where you can upload the file and share it with those who need it. Cons in spite of all the good thing that the application has, I do not like that for the version that is gartis, they do not have a free storage space, it would be very good if they have space even if it is a few gigas, because sometimes it is convenient to have some documents to share quickly, on the other hand it is important that the application has support for several languages since Spanish is not available and many of us use the application in Spanish-speaking. Review Source NP Nigel P. Captain Financial Services Used the software for: 6-12 months ### "Cheap but SLOOOOOW - May not be worth the wait?" July 18, 2022 1.0 I love the ease of use and pricing but the download upload speed (which I believe is throttled) is just not working for me. I will be moving on to another provider. Pros Ease of use and pricing tiers - allowed for spectacular flexibility, however... Cons The molasses uphill in wintertime speed of download and upload. I have broadband which uploads at 18mbs - for Dropsend it uploads at 415kbs which is slower than the old dial-up modems. My broadband downloads at up to 80mbs but with Dropsend it downloads at 1.5mbs - consistently. A 2.5gb file takes 30 minutes to download! Switched from [WeTransfer](https://www.capterra.com/p/176600/WeTransfer/) Price and flexibility - however Dropsend is WAAAY slower than even the free option of WeTransfer. Review Source pS phillip S. Student Telecommunications Used the software for: 2+ years ### "Great tool for sending and storing large files. " December 5, 2019 5.0 We transfer and receive large files for our business needs all the time. Dropsend stores them and lets us send them securely. Pros Putting files on the drop send site is easy and picking up is also easy. Emails can be sent with the link to recieve or send a file. Cons Cant rename a file that is uploaded without re-uploading it. finding files in the site can be cumbersome with large numbers of files. Sometimes uploads don't show progress and after you give up on the upload you find the file in the cloud where it was supposed to be. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Cost and number of files. Review Source AA Alaa A. Freelancer Information Technology and Services Used the software for: 6-12 months ### "For transferring secure data, DropSend is ideal." November 28, 2022 5.0 Outstanding service; rapid and easy uploading of large files Pros As a cloud-based service that enables businesses to distribute and archive enormous files utilizing document management, Drop Send is one of my favorite software applications for delivering large files through the mail.I adore how DropSend makes it so simple to send photos to my friends and family at a low cost without requiring them to open an account. Cons The primary limitations of drop send are that you cannot rename files after they have been posted and that the service was not fantastic due to the uploading pace. The application can occasionally be too slow. Upload huge files swiftly and painlessly. Review Source LJ Luis J. student Accounting Used the software for: 2+ years ### "useful" May 12, 2020 5.0 Pros easy-way to send files or anything when both users have dropsend Cons when one user doesn't have drop send , can make the process longer Review Source AP Alex P. Photographer Photography Used the software for: 1-2 years ### "Send large files easily and quickly" January 12, 2020 5.0 Easy to use, for my photography business I often have to send files that exceed Gmail's size limitations. DropSend provides an excellent solution for large file sharing. Pros Super easy to use platform to send large files (up to 4gb for the free version). Interface is intuitive, pricing is good if you need to send higher volumes. Cons The free version limits the number of files you can send (5 per month). I have experienced a few upload errors from the website when trying to send files. Review Source FK Fritz K. Sachverständiger Architecture & Planning Used the software for: I used a free trial ### "unbrauchbar" March 31, 2020 1.0 unbrauchbar Pros die Anwendung ist übersichtlich, Benutzeroberfläche einfach Cons upload dauert viele Stunden, dann kommt die Prüfung der "integrity" und dann wird man aus dem System geworfen Review Source SAD Susana Allison D. Used the software for: 6-12 months ### "null" January 26, 2019 5.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.