# WeTransfer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WeTransfer the right File Sharing solution for you? Explore 2948 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176600/WeTransfer/reviews --- WeTransfer 4.8 (2948) [View alternatives](https://www.capterra.com/p/176600/WeTransfer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WeTransfer Ease of use 4.8 Customer Service 4.4 ## Pros and Cons in Reviews MR Marlene R vendedorEntertainment, Self-employedUsed the software for: 1-2 years. “Furthermore, it supports sending files up to 2GB in the free version and offers options to add a personalized message to the sent files.“ August 29, 2024 WT Wes T PresidentBroadcast Media, 2 - 10 employeesUsed the software for: Less than 6 months. “Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EMAIL support, re-enter my customer info and cc info, upload a PDF receipt...and then they emailed me again, asking for the same info AGAIN!).“ April 24, 2025 RN Ricardo N CeoMusic, Self-employedUsed the software for: Less than 6 months. “Working in the music industry where we transfer recording files , musical compositions and sound effects frequently we transfer is the number 1 choice for thousands of Artists and producers worldwide.“ May 12, 2024 Nv Nico v ArchitectArchitecture & Planning, 11 - 50 employeesUsed the software for: More than 2 years. “Wasted my time, has to stay on their page otherwise they stop the upload, then in any case stopped the upload at 98%.“ May 7, 2025 Christine B OwnerMedia Production, Self-employedUsed the software for: More than 2 years. “I have been using WeTransfer for many years now to send large video files of coaching sessions with my clients and I LOVE it!“ August 12, 2025 RN Ricardo N CeoMusic, Self-employedUsed the software for: Less than 6 months. “The only thing I can say about we transfer in a negative way is the size limit for transfers if you are using the free service.“ May 12, 2024 AC Andy C Digital Learning ConsultantE-Learning, Self-employedUsed the software for: More than 2 years. “It is my No.1 platform for sharing files professionally with clients and colleagues.“ January 30, 2025 TK Tijs K OwnerMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “I’m in contact with the support team for more than two weeks now, but since five days, they don’t respond anymore and leave the problem as it is.“ April 29, 2025 ## Showing most helpful reviews Showing 1-25 of 2948 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hayden R. Graphic Design Computer Software Used the software for: 2+ years ### "Game changer for sending files" March 19, 2026 5.0 I've had a great experience with WeTransfer. The days of struggling to send files through email address appear to be over and this tool also being available to use for free is also a great positive. The files have also appeared in the end users inbox instantly makes me also really appreciate this software. Pros WeTransfer has been a blessing for me in my Job Role. As someone who creates and sends long videos and high storage booklets, this software has made it possible for me. The cloud storage has made any file possible and it's ease of use has allowed me to do this quickly. Cons I'd struggle to pick out any cons of this software. I've ran into no problems whilst using or sending any files. If i had to be super critical i'd say having to confirm my email address sending another file the day after. Review Source VR Verified Reviewer Owner Media Production Used the software for: 2+ years ### "Long time user of WeTransfer here - and I LOVE it!" August 12, 2025 5.0 WeTransfer has saved me so much time, energy and frustration. Before using this app I used that other one (rhymes with "Gropdox" lol) and the difference is just unbelievable. For fast files haring it is the best! Pros I have been using WeTransfer for many years now to send large video files of coaching sessions with my clients and I LOVE it! I also highly recommend it to my clients as well due to its ease of use. The best part? It's FREE! Cons Nothing. I love everything about WeTransfer. It is super reliable and is so easy for my clients to download the large files that I send them. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Dropbox was expensive and just not as handy as WeTransfer Review Source TK Tijs K. Owner Media Production Used the software for: 2+ years ### "Support team doesn’t help at all" April 29, 2025 1.0 The support team doesn’t help you when you’ve got a problem. As they can’t resolve a issue, they don’t reply on your mails anymore. Pros I liked Wetransfer for a couple of years because of the easy way sending and receiving videos. But after a error, they let me down. Cons The last weeks, i can’t send proper transfers anymore. I’ve tried everything but every time I send something, the file is corrupt. If I use a account of someone else and send the same files on the same computer, there is no problem at all. I’m in contact with the support team for more than two weeks now, but since five days, they don’t respond anymore and leave the problem as it is. I’m having a paid subscription so it’s really annoying i don’t get any help. Review Source Hannah K. Vice President Marketing and Advertising Used the software for: 2+ years ### "Great tool for sharing larges files!" January 11, 2026 5.0 Pros It was a very straightforward way to send people files of large size, too large for regular email. I also appreciated that it was not necessary to have an account, and that you could just send things without having to put yourself in a database. Cons Well, I dislike that it stopped existing! I also wish sometimes that the upload speed was faster but who knows if that's my fault or not. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) It was just easier than Google Drive and web-based rather than cloud account. based, if that makes sense. Review Source AC Andy C. Digital Learning Consultant E-Learning Used the software for: 2+ years ### "The professional platform" January 30, 2025 5.0 It is my No.1 platform for sharing files professionally with clients and colleagues. Pros Simple used interface for sending files, and equally for requesting files from other people to send you. Cons Sometimes the uploading can be quite slow for bigger files. Alternatives considered [LimeWire](https://www.capterra.com/p/10026432/LimeWire/) Reason for choosing WeTransfer It is more professional when used for business Review Source JD Jeff D. President Computer Software Used the software for: Less than 6 months ### "Predatory Cancelation" January 6, 2025 1.0 Terrible customer service, predatory cancellation policy. Do not use this product, pay more for dropbox or another and save yourself the headaches. They bury the cancellation within what seems like 30 submenus before you can actually cancel. I thought I cancelled this service, only to find out months later when my card expired they needed to update it. I had zero email correspondence from WeTransfer from the day I thought I cancelled until the day they asked for a new card. No invoices, bills, statements, nothing. Then I see they have still been charging me for the past 4 months. They refused to refund anything including stoping the pending charge they keep trying to charge to the card. Hopefully the new FCC Click-to-Cancel regulation gets rid of predatory companies like WeTransfer. Pros Good tech, it is a useful product but not worth the headache Cons Predatory cancelation policy and horrible customer service Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Returning to dropbox because wetransfer let us down Review Source AC Ankita C. Accountant Oil & Energy Used the software for: 2+ years ### " Easy Way to Transfer Huge Files!" July 26, 2024 5.0 It functions flawlessly most of the time, but lately I've noticed some issues. I was unable to upload and connect into my account, and I kept getting 'something went wrong' alerts. Pros It's pretty simple and easy. fulfills its promise. I adore the newly added "pay before you download" feature! Cons It occasionally takes a few tries to open a file you've been sent; perhaps this is because the network is busy, but that's all Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Google was far more difficult to use than We Transfer. Review Source VR Verified Reviewer Network engineer Computer Networking Used the software for: 2+ years ### "Save time with Bettre secutiry" May 30, 2024 5.0 We transfer system is the best that i use until now. I prefer to improve more secure system with end to end encryption and little more higher the free limit of transfer. i'm really like if your team can think about the extending storage time for the free user because it will really helpful. Pros when we consider about other flat forms i recommend this 100%. Most valuable feature is its free and we don't want to have account. we can transfer our files more secure with encryption and amazing speed. when we get purchase the plans we get more facilities with more space. I'm really happy to use we transfer. Cons main issue is file size limitation. Sometime when need to send a bigger files its a issue for me when i use free and most commonly i get the free storage duration limit. and not having a permanent storage , I'm get a issue trouble because of this . Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) main issue is we need to log and waste many time for those things , when we talk about the file transfer we don't need any logging or anything and we can use it as fast as we can , easy and smooth system in we transfer. that's why i really like we transfer. Review Source EH Elizabeth H. Senior Product Manager Retail Used the software for: 1-2 years ### "wetransfer is wonderful" December 19, 2025 5.0 Overall I am very happy with it. I think the price could be improved. But as far as file sharing it is great. Pros Hi, I absolutely love WeTransfer. I use it on a daily basis for work and love it. I am still a bit new, but overall am pleased. Cons I think the price is a little steep. $70 for two people to use it but one of us barely uses it so having to pay $35 for very infrequent use is annoying. Review Source Nikos A. CEO Photography Used the software for: 1-2 years ### "Not worth 1$" January 7, 2025 1.0 I bought an Ultimate plan where you can change the expiration date and now this changed and can use your files up to 1 year so there is no reason to have an ultimate plan Pros Fast and reliable, until 15 days ago now is not worth it Cons Expiration date changed without informing premium users Review Source CM Corey M. Recruiting and Onboarding Computer Software Used the software for: 2+ years ### "Best File Sharing I've Used" November 23, 2022 5.0 I primarily use the software to share large files with members outside of my organization. I particularly like how it keeps them out of my database. With cloud services I'm always concerned they will receive a permission unintentionally or longer than they should. It's really as simple as sending an email with WeTransfer. Pros The ease of use is immense. I used this very frequently for a tourism company where I shared videos and photos with guests from our trip. The platform is incredibly straightforward to upload and email, simple as that. It creates a ZIP file for you and sends the receiver a link where they can download your files. It is way more clear cut than sharing with Google Drive and easier to manage than Dropbox. Cons The free version does have an expiration on the link but it has never caused any issues. I primarily use the software for file sharing and it's other capabilities such as team collaboration don't get used by my organization. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing WeTransfer WeTransfer is simpler. I still receive emails from old clients' Dropbox that just say, "Company A's Dropbox has been updated". With WeTransfer that cord is cut as soon as the client accesses the link. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) I was sharing lots of large files which once they were in the client's possession I had no need to store them anymore. With Google Drive/Dropbox I was concerned about deleting files that the clients were accessing but hosted on our network. With WeTransfer I store my files to my hard-drive and once I received notice from WeTransfer that the link was downloaded I could clean up my storage. Review Source JPG Juan Pablo G. Architect Architecture & Planning Used the software for: 2+ years ### " safe and easy to use app" August 2, 2022 5.0 It allows me to easily, quickly and securely transfer large files to any user anywhere in the world. Pros I like the versatility and its universality, being able to be used from anywhere in the world and by different types of users Cons I could have a file to PDF converter, it would be the best Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing WeTransfer for the low cost of implementation and the universality of the app that also allows you to use it without paying Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) It is a more intuitive tool and easier to implement. Review Source RK REHEMA K. Consultant E-Learning Used the software for: 1-2 years ### "Overall Rating" May 9, 2024 5.0 I have been using WeTransfer for 2 years now and i will forever do so because it deliver what i like in a sharing app. Pros It is easy to use on my mobile phone and PC. Cons I overall like the platform, Incredible simplicity and ease of use. Switched from [QCLOT](https://www.capterra.com/p/199469/LOT/) It is the most comprehensive transport platform. Review Source WA Wasi A. Review of Software Accounting Used the software for: 6-12 months ### "WeTransfer" February 19, 2024 5.0 WeTransfer may vary depending on their specific needs and expectations regarding file transfer services. Pros WeTransfer provides fast transfer speeds for file uploads and downloads, ensuring that files are transferred quickly and efficiently. This allows users to share files with others in a timely manner, even for large files. Cons WeTransfer is primarily a file transfer service and does not offer file editing capabilities. Review Source BM Bholeshwar M. Freelancer Arts and Crafts Used the software for: 2+ years ### "Wetransfer review and experience " February 21, 2024 5.0 Pros The simplicity of use of this platform—just drag and drop a file to get started—as well as its fantastic, simple, and minimalistic design, user experience, and interface." Cons Sometimes, the deadline for downloading files is insufficient (even when it's only a few days!).If it was also free for larger files, that would be fantastic. Review Source RN Ricardo N. Ceo Music Used the software for: Less than 6 months ### "We Transfer is a life saver" May 12, 2024 5.0 Overall, we transfer is innovative, easy to use, very convenient and safe. Your files are uploaded and transferred quickly so it saves time and creates a portal that connects file sharers globally. The interface is simple to understand and very easy to use. I discovered we transfer when I was searching for a website I could use to transfer some large studio sessions seven years ago and I never stopped using it since. Pros We transfer makes it super easy to attach large and small files and send them from your computer or mobile device to anyone, anywhere in the world via the internet all you need is the recipient's email address. In addition there is a feature to just create a download link so you can share the link for them to click and download instead of using an email. Working in the music industry where we transfer recording files , musical compositions and sound effects frequently we transfer is the number 1 choice for thousands of Artists and producers worldwide. The best thing about we transfer is you don't have to signup to use it, just go to the website and use it right away. There is also a confirmation feature that requires you to confirm your email address via a code that is sent to you. You are are also notified when the receiver downloads the files you transferred, this is a very important feature. Cons The only thing I can say about we transfer in a negative way is the size limit for transfers if you are using the free service. It would have been great to be able to send larger files especially files for Mac computers. Review Source SA Sara A. Engineer Information Technology and Services Used the software for: 1-2 years ### "WeTransfer helps me a lot" May 14, 2024 5.0 My peera and I often use WeTransfer to send big files; I use both computer and mobile version and the transfer process is really easy, just follow the directions. Uploads and download obviously may take some time, depending of your line speed. Pros I often use WeTransfer when I need to send or receive files I cannot attach via email (usually because of the size or fie extension). We Transfer is easy to use. Just fill the fields (email addresses, subject, email text and attach your files or folders) and then insert the confirm code you will receive via email as secutiry feature. You will be notified when your files have been sent, downloaded and your transfer is going to expire. To donwload, just click on the link you will find in the wetransfer mail. WeTransfer is secure and make file transfer easier. Highly recommended. Cons The web pages sometimes take time to load because of the animation/pictures Review Source SC Samridhi C. Graphic designer Design Used the software for: Less than 6 months ### "Wetransfer" December 14, 2021 5.0 I've used wetransfer for file sharing and i really like the application. Pros Very easy process of file sharing.Files can be uploaded and shared within a few minutes. Cons Nothing much here to be rated as the least. Review Source Angel G. Community Manager Marketing and Advertising Used the software for: 2+ years ### "Using WeTransfer really gives you a hand on sharing heavy files quickly." November 3, 2021 5.0 Wetransfer is a very simple cloud sharing service that can help you send heavy files within minutes, thanks to its ease of use, in which you and your partners don't need to register for sending/downloading. Pros \-We transfer offers the possibility to share multiple files from one site via email. -You can use a free version of the system which allows you to upload up to 2gb of files. -You and the ones you send the files don't even need to register (up to 3 emails for sending the files) for using it. If you send files, you just need to write both your email and the one who is getting it. Then, the other person will receive a download link, and they just need to click on it. - In the Pro version, you can make an upload and sharing for up to 200gb. - Uploading heavy files doesn't take much time. No more than minutes most of the times. Cons \- Once you upload your files and share the download link to your partners, friends, etc. , you have only 7 days for downloading that content due to the link expiring date (which can be solved if you pay for the "Pro" upgrade) . - If you decide to pay for the "Pro" version of WeTransfer, there is no option to integrate multiple users into the plan. So every user account must pay for its own "Pro" version. Different to some other cloud storage and sharing services in which you can have multiple users in one plan or account. - When you click the download button for getting every file you've been sent in one, you get a ZIP file. So you need to have a ZIP decompressor installed on your device, and if you don't, it might take a little extra time while you get one so you can have your files (this might be trouble for beginners, or newcomers). Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Limitations on file sharing sizes. Review Source ajG asdrubal javier G. Creative Design Used the software for: 1-2 years ### "without a doubt one of the best tools, it has become my 1 work tool" June 19, 2023 4.0 It is an incredible tool, I work with it and I recommend it because it will change you and organize many things, usually my email is full and it is difficult for me to save so many files in the cloud, this makes everything easier to deal with. Pros Let's see if what you want is to send files and have a good transfer system, you should use this tool, it's easy, it has a super inspiring interface because they share works in their home artists, that allows you to have a pleasant feeling, then upload and manage your files is very easy and does not require a lot of science, just send and click, it has a preview for some uncompressed files, it has a security system that arrives by email to confirm that you are the one sending the files and that gives you security, it is indisputably a key tool if you work remotely Cons falls short with the amount of gb in test mode to send files, 2 gb is currently very little. Review Source AV Alejandro V. Webcast Producer Broadcast Media Used the software for: 2+ years ### "Practical, simple and useful, get your big files everywhere with wetransfer" January 28, 2022 5.0 I've used the free and the paid version of this service and is all good, always. There are more than you can expect in the free mode than in other freebies on the internet. The exceeded my expectations always. Pros This is secure, stable, and with a free plan that allows you to work and help you on productive tasks specially if you are involved with big files. Cons Recent features that requiere login may be annoying, but necessary at last because is for the security of your data Reason for choosing WeTransfer I do prefer Wetransfer because is a standard for many people and everyone knows how it work with it and understand the limitation in the free mode, which is the most used in my day to day job Review Source JC Jerson C. Graphic Designer / Illustrator Design Used the software for: 2+ years ### "WeTransfer, Easy to use! " August 16, 2022 5.0 Wetransfer helps me to share heavy files with my clients without having to store them on my cloud and avoiding filling it and wasting my space! Pros The simplicity, just drop your files and send! also they put cool graphics on the website to watch while you wait for your files to upload... Cons I think the service is pretty much complete! Review Source MS Marco S. Ingeniero Retail Used the software for: 1-2 years ### "Sharing has never been easier" February 8, 2022 5.0 The benefits for the company have been great because it allows us to share extremely heavy files with our suppliers or our customers without having the need to be traveling carrying the same on a usb key or printed, receiving or sending information takes a few minutes and that's great because time is valuable for any company, your data is stored 7 days so you can download if you have any mishap or is a holiday, the files are automatically compressed to reduce their weight and make the download faster, once sent the only thing your recipient has to do is download it and you get a notification that the file has been downloaded saving time instead of asking if the mails arrived and this allows you to have control of what you have bought with your suppliers or customers Pros The advantages of using Wetransfer are reflected in the fact that it is a software that does not need to be installed on your machine to use it, saving disk space, the facility to add folders or files that are compressed in the same software, you do not even have to have an account to use it because they send you a code to send the message to your email, they notify you when your message has been sent and when the recipient downloads it. Cons Disadvantages are that you need to have an internet connection for it to work, you have to check the code they send you to be able to send the message, although if you subscribe this restriction is removed. Review Source HK Hassan K. Lecturer Computer Software Used the software for: 6-12 months ### "Handy tool for teachers and students " July 25, 2022 5.0 Pros Being a teacher I recommend this tool to every student and also being lecturer in a University I use to on my daily basis while just making my lectures on my computer and then delivering it in the lab to the students and projector. After the lab completed or my electric computer student ask me to just send us all the references and the presentation I just simple open it be transferred and all the files are vacancies upload all the files and then send it to my all of the list of the students emails and their received individually each and everything without human issue that's it's more so thank you very much again for this great tool. Cons Right now I don't think so there is any cons or demerit of this, because this tool is one of the perfect tool compare towards alternative which are slow and very hard to user interface. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) It's user interface is user friendly. Review Source Over B. Software Development Analyst Information Technology and Services Used the software for: 2+ years ### "Excellent platform to send very heavy files" September 6, 2019 5.0 Thanks to WeTranfer I have been able to send large files by email to my coworkers. Nowadays there are many services to store files online, but the bad thing is that many times they want to take money from us when it is used frequently. On the other hand, with WeTranfer I have sent many files and it always works excellent and best of all, I do it for free. Pros Several years ago, sometimes I needed to send large files of up to 1GB to my coworkers and I didn't have a platform that met that goal. Until I discovered WeTransfer, from that moment it is one of my favorites to send large files. Something that I love is that it is not necessary for the person who receives the file to see advertising in order to download it, that is a great advantage. Also the fact that you can send files up to 2GB by email is excellent and it is not necessary for the person to register to download it. It is very easy to use WeTransfer, you do not need to search for tutorial videos to know how to use this wonderful platform. Cons I just think it has a disadvantage. The maximum time the platform gives me to download the file is 7 days, after that the file is automatically deleted. I would like the expiration time to be at least 14 days, so that many users who keep busy or have slow internet can download the document comfortably and without the worry that they have little time left to download it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.