OpenGov

OpenGov Budgeting And Performance Management

4.5 / 5 11 reviews


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • OpenGov
  • opengov.com
  • Founded 2011
  • United States

About OpenGov Budgeting And Performance Management

Web-based budgeting and performance platform for the public sector (city, county, state, state agency).


OpenGov Budgeting And Performance Management Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

OpenGov Budgeting And Performance Management Reviews Recently Reviewed!


Dr

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and flexibility to customize the appearance and functionality of the dashboards is the biggest pro of this platform. We have a significant number of performance measures plus additional initiatives, and creating a seamless, integrated design to make it easy for people to move through the different measures and data. Open Gov has helped us figure out how to create some navigation that allows us to provide that level of usability without having to design a separate website.

Cons: The main challenge we have is limitations on the ways we can visualize performance measures where the goal is to be less than something. OpenGov has been helpful for figuring out options and letting us know their road map for when new visualizations might become available

Overall: This platform provides us with a way to provide information to the public in a unified and seamless way.

We have used OpenGov for financial transparency purposes and the experience was very positive.

Jun 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to track requests and also the ability to put the budget book together were two very positive attributes about the budgeting software. Ease of use and familiarity with there products was a huge deciding factor.

Cons: Sometimes the transfer of data process has been challenging. Going from our ERP solution to the OpenGov platform has been tricky at times and required assistance from support.

Overall: The time saved and the overall ease of producing information are major benefits from using OpenGov.

This has been the best, most time-saving purchase for us! Customer service is outstanding!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the efficiency of collaboration among all of our department heads. Love that we can access from the cloud so we don't have to be in the office to review the budgets or answer questions from our governing board. Also like the export feature & customizing reports. Can't wait to really delve into more of the nuts & bolts after our budget is adopted. I feel we have only just scratched the surface of what it can do for us.

Cons: We are new users, but still need to train on when we add new codes in our finance system, how to get them into OpenGov. Wish it was automatically done, but we understand that it needs to be set up & linked properly. So I guess that isn't really a con. It is more of a training issue on our part. And all we need to do is reach out to customer support or review the great training videos, & they will get us trained up! So I really can't think of any cons!

Overall: Time, time, time!!! This has been such a time saver for our Finance staff AND for all of our department heads. We have not had one negative review from anyone involved in the budget process.

once navigated system easily performs.

Jun 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: support group very helpful and software meshes well with our financial system providing instant visual of various funds and general ledger accounts--by department.. allows great tool for forecasting and budget implementation.

Cons: some areas are difficult to navigate --you have to make some assumptions not mentioned in the instruction manual. the instruction manual too generic --does not present details for navigating that persons assigned to users end up having to contact support group for answers.

Overall: ability to assemble multiple general ledger accounts easily.

Excellent Customer Support and Developers that listen.

Jul 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product has a lot of flexibility, is very reasonably priced, and continues to improve at a very quick rate.

Cons: I would like to be able to format my reports and charts. I am not a fan of the colors or shading that is currently part of the software.

Overall: We are excited to be able to have more ability to project future budgets as well as eliminate several spreadsheets that we have used in the past for personnel projections.

We have used OpenGov for a couple of years and it is an effective method for communicating w/public

Jul 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of uploading , tracking metrics of public users, being able to attach other documents and that you can use it for NON Financial Data.

Cons: Set up of the software was easy but yet requires you to decide how to present the data without knowing how the public will appreciate seeing the charts. It was nice to see how others did their presentation and then decide how we wanted to see our data.

Overall: Public Transparency and credibility from being open to the public.

My experience has been exemplary!

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about OpenGov are the visuals produced, whether it be graphs or interactive maps. It elevates transparency and speaks to many audiences.

Cons: I'd like to see a list of report ideas compiled in one easily accessible location. Honestly, there aren't many cons to the product. The team is really good at finding a solution to any issues.

Used OpenGov for this upcoming Budget Prep Cycle. It made collaboration a little easier.

Jul 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I feel that the user interface and it being web based are the two biggest plusses for the software. I have the ability to work on the files from anywhere which is great.

Cons: The budgetary and supplemental views can be very confusing. I don't know if contrasting colors or graphics would help make it beneficial, but for me it is worth mentioning.

OpenGov has been a great time saver for our County. All of our departments are very happy with it.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has allowed us to eliminate the use of most of our budget preparation spreadsheets. The different users can easily input their budget requests with the breakdown and descriptions. The worksheet creation process was also simple and forgiving of mistakes.

Cons: It would be nice to see totals for the historical data so it can easily be compared to our financial software.

Can be hard to use but customer service is good

Jun 26, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Seems good to use but hard to setup, seems like it will be great when we can roll it out to all departments. Being able to access it from everywhere will be very helpful

Cons: Hard to setup and worried about having to roll it out to our less comfortable with technology emoloyees, don't like that some of the reporting is an add on when it is so expensive as it is already

This has been a great improvement over our old solution!

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The time savings are huge, the routing of proposals to individuals with tracking, the reporting - basically everything.

Cons: Probably that we can't do our payroll 100% within the software. Mostly because our payroll is too complex, which isn't the fault of the software.

Overall: Not having to work almost 100% in Excel anymore.