5 / 5
1 review

Who Uses This Software?

Cerkl works with companies, universities, and nonprofits to help organizations of all sizes engage with their audience.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cerkl
  • cerkl.com
  • United States

About Cerkl

Your audience is busier than ever and one to many communication doesn't work anymore. Personalization is the answer. We don't believe that personalization across email, web and mobile should be the exclusive domain of Amazon and Netflix. Everyone should be able to offer personalized experiences. Cerkl makes engagement automatic and personal by sharing the right content at the right time with your audience. We don't want to change the way you work we just want to make it more awesome.

Cerkl Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Machine Learning
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Cerkl Reviews Recently Reviewed!

Cerkl is part of our success story!

Sep 07, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: Completely customize-able, both for us as admins and for our subscribers as well! Easy to add content, control when it goes out, how long it stays active AND LOVE the statistics we get on the platform on the back end. We see what works, what doesn't. We see what content is engaging our patrons and what they're skipping over. We especially like the dedicated email feature that allows us to send out an email on short notice to our subscribers (like if we have to close at the last minute because of a snow storm). Customer support is top notch! We have been a Cerkl partner from the very beginning and plan to stay with them!

Cons: Sometimes the layout is not as I expected or envisioned when I'm creating the content as to how it appears after being published.

Overall: Our library patrons are more engaged and informed as to what's going on at their library. Program attendance is up. More people are putting items on reserve via the articles we publish on "new titles". Subscribers love that "their" newsletter is customized just for them.